Microsoft 365 Engineer - Systems

Description & Requirements

MAXIMUS is seeking a Microsoft 365 Engineer- Systems to serve as an integral part of a team that specialize in Microsoft 365 administration, combining technical expertise with strategic planning and user support capabilities.

Essential Duties and Responsibilities:
- Lead IT engineering & implementation for client/project.
- Facilitate IT design network delivery to meet business objectives.
- Provide supporting engineering documentation to assist with project implementation.
- Provide IT Operation maintenance support.
- On-going support for production operation center.
- Provide for desktop support and applications provisioning and support for client/project.
- Provide design documentation as it reflects implementation and troubleshooting guidelines for operation support to use for triage.
- Perform other duties as assigned by leadership.

Job Duties/Responsibilities:

- Administer, maintain, and deploy various core Microsoft 365 services.

- Support of various M365 services including Exchange Online, Microsoft Teams, OneDrive for Business, Microsoft Defender and Endpoint Manager (Intune) administration.

-Troubleshooting mail flow issues and implementing mail protection strategies.

-Familiarity with security and compliance features in Microsoft 365, including Data Loss Prevention (DLP), Conditional Access policies, and Azure Information Protection (AIP).

-Configure Teams settings, channels, and integration with other Microsoft 365 services.

- Author and utilize PowerShell scripts to maintain and automate processes.

-Develop solutions to enhance productivity and streamline administrative tasks.

- Provide recommendations on environment architecture and best practices.

-Participate in maintaining Azure Active Directory users and groups.

-Keep track of latest M365 developments and best practices - including Microsoft roadmap and releases changes.

-Monitor Microsoft 365 services for performance, availability, and capacity planning.

-Partner with Information Security to implement new and update existing processes, outlining best standard security practices for M365 services.

-Collaborate with other IT teams and stakeholders to align Microsoft 365 services with business objectives.

-Planning and executing migrations from on-premises systems to Microsoft 365.

-Troubleshooting of escalated issues related to Microsoft 365 services promptly and effectively.

Minimum Requirements

- Bachelor's degree with 3+ years of experience.
- May have additional training or education in area of specialization.
- Develops solutions to a variety of problems of moderate scope and complexity.
- General application of concepts and principles.
- Contributes to the completion of organizational projects and goals.
- Frequent use and general knowledge of industry practices, techniques, and standards.
- Applies knowledge and skills to complete a wide range of tasks.
- Communicates on complex or sensitive issues or drafts such responses ...