Director - Program Support

Description & Requirements

The Federal Operations Support Services (FOSS) Project Management Director (PMD) provides leadership, oversight, and competent management to design, develop, implement the project management capabilities across Maximus Federal.

The PMD will propose and create processes and procedures, policies and guidance materials, templates and tools, and expert consultation to support the mission of FOSS.

The PMD will oversee subordinates to further the goals of the Special Initiatives & Program Support Team.

The PMD will provide critical and strategic thought leadership to advance project management capabilities for the Federal Division.

Essential Duties and Responsibilities:

- Oversee multiple programs, projects, and their activities.

- Oversee and monitor the preparation and development of project related documents including plans, logs, and reports, etc.

- Manage program managers, project managers, and other resources.

- Ensure resources are available and channeled to produce the planned deliverables for each project on time and within the approved budget.

- Develop and manage a process by which all projects are reviewed to ensure deliverables are achieved.

- Responsible for ensuring adherence to the PMO methodology and processes.

- Establish departmental goals, monitor team performance, mentor, and develop team members.

- Develop and maintain constructive working relationships with vendors, agencies, and interested parties.

- Develop and deliver training specifically related to the project management discipline.

Essential Duties

• Support the mission and objectives of FOSS.

• Provide support and expert counsel to Maximus programs on project management strategies, approaches (e.g., PMBOK and Agile), and techniques.

• Analyze and interpret existing project metrics and provide guidance on findings and recommendations.

• Design, develop, and implement project management standards, best practices, trainings, and related content.

• Ability to present to executive level leadership and challenge assumptions.

• Advise senior leadership on current project management approaches in industry.

• Demonstrate competence in program and project management delivery and control processes.

• Coach, mentor, motivate, and supervise performance management team members, contractors, and other matrixed personnel.

• Innovate and plan future project management capabilities to further Maximus' maturation process.

• Influence Program Management teams to follow the project management standards and best practices.

Education and Experience

• Bachelor's degree from an accredited college or university; master's preferred.

• Minimum of twelve to fifteen years of professional work experience (required) with demonstrated increasing responsibilities preferred or substituted with demonstrated, proven senior-level competence and thought leadership.

• At least five years of experience in program or project work in ...