Order Management Process & Capability Subject Matter Expert

Order Management Process & Capability Subject Matter Expert

Job Description

You’re not the person who will settle for just any role.

Neither are we.

Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference.

Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.

In this role, you’ll help us deliver better care for billions of people around the world.

It starts with YOU. 

In this role, you will:


* Take responsibility of providing day-to-day business support and you will have a chance to work with various Clients and Stakeholders across many EMEA markets.


* Support all the strategic projects to ensure Kimberly-Clark Professional Business can execute with excellence and successfully drive Customer satisfaction by influencing, overseeing and supporting Business with order to delivery system execution, knowledge sharing and Customer Service technical onboarding.


* Provide an expert advice on complex Kimberly-Clark Professional Customer Services Order to Delivery processes; taking full ownership and troubleshoots recurrent complex order management and supply chain related issues.


* Share solutions and best practices with Customer Service Ops Teams and wider business.


* Have an opportunity to improve Subject Matter Experts (SME) team and propose thought-through solutions to SME Leader.

About Us

Huggies®.

Kleenex®.

Cottonelle®.

Scott®.

Kotex®.

Poise®.

Depend®.

Kimberly-Clark Professional®.

You already know our legendary brands—and so does the rest of the world.

In fact, millions of people use Kimberly-Clark products every day.

We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact.

We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity.

It’s all here for you at Kimberly-Clark.

Led by Purpose.

Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference.

At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results.

When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting s...