IT Cloud Application Migration and Support – Account Balances and Custody

Company

Federal Reserve Bank of New York

Working at the Federal Reserve Bank of New York positions you at the center of the financial world with a unique perspective on national and international markets and economies.

You will work in an environment with a diverse group of experienced professionals to foster and support the safety, soundness, and vitality of our economic and financial systems.  

The Bank’s flexible work model supports balancing the demands of work and life, while prioritizing the value of connecting and collaborating with our colleagues in person.

Employees are expected to live within a commutable distance of their primary work location to support team collaboration.

What we do: 

The Central Bank and International Accounts Services (CBIAS) team within the Enterprise Support Division of the Technology Group provides post-trade settlement, financial crimes detection, account balance and custody, financial messaging and book-of-record accounting services for the Federal Reserve and its customers.

Provide production support for on-prem and cloud-based applications to ensure all operations are completed in a timely and accurate manner. 

Coordinate with National IT on matters of shared infrastructure, system processes and end-user technologies across the System to ensure seamless delivery and support.

Work with the vendor on application related matters.  Collaborate with Enterprise Platforms and Capabilities (EPC) and Enterprise Architect (EA) to achieve standard infrastructure capabilities/products, infrastructure engineering, provision, and deployment of infrastructure components.

Oversee infrastructure and operations support processes to ensure stability and continuous improvement of the production environments.

Manage full life cycle of End-User technology.

Cultivate and maintain excellent relationships with service providers and vendors.

Your role as an IT Product Support Associate:

You will provide support and maintenance for business applications and products used throughout the Bank and in close alignment with other functions.

The IT Product Support Associate will deliver various services supporting the production environment including ongoing support, business continuity, vulnerability management, and deployment and implementation services.

You will:


* Leverage subject matter expertise for cloud-based applications to provide Level 1 and Level 2 support and maintenance for business applications in the production environment on a 24x7 basis.


* Collaborate with teams for initiatives related to the support of new or existing business applications.


* Maintain the pipelines to install and rehydrate in AWS


* Resolve vulnerabilities identified by security teams.


* Engage with Incident Management teams to resolve issues in the production environment and contribute to remedial actions required to avoid reoccurrence.


* Collaborate with teams/squads to implement and release applications...