Facility Operations Manager

The Facility Operations Manager is a key position responsible for the coordination and management of building service projects that require extensive knowledge of Division service areas, budgeting and contracting practices and procedures.  Serves as the principal liaison and Contracting Officer’s Technical Representative (COTR) for selected Facility Operations Division contracts.  The incumbent is responsible for the development and implementation of operational policies and procedures designed to promote efficiency and quality of service.  Incumbent has overall management responsibility and provides leadership and direction for the Facility Operations Division in planning, organizing and directing the full range of housekeeping activities relating to the Washington Convention Center’s 2.3million square foot facility, while ensuring the delivery of first-class customer service, twenty-four hours a day, seven days a week.

Works under the general supervision of and reports directly to the Senior Manager, Facility Operations and Services.