Service Engineer/Technician

If you have technical skills and an excellent customer service mentality, then the Bray Commercial Field Engineer position is perfect for you at Bray International.

This technician will support our sales team, distributors and end-users of our products with technical questions and processing RMA returns related to the use of our products.

You will work directly with our Warranty division and have a major impact on our customers and the relationship we maintain with them.

The Bray Commercial Service Engineer will report directly to the BCD Operations Manager.

What We Offer: 


* Competitive Pay Plans


* Comprehensive Benefits: Enjoy industry-leading benefits effective the first of the month after you have worked 30 days, including:



* Medical, dental, vision, and life insurance


* Paid holidays and vacation


* 401(k) plan with matching contributions

Healthy Work Environment: We provide a smoke-free, drug-free workplace to ensure a safe and productive atmosphere for all employees.

Career Growth: We are committed to your professional development, offering numerous opportunities for advancement within the organization.

An Exceptional Company Culture: Bray is a Family-owned and operated business with over 30 Years of Engineered Excellence

Join Bray International and be part of a dynamic team dedicated to shaping the future of flow control solutions!

Job Responsibilities:


* Provide technical support to Bray employees, distributors, and customers through email, calls, messages, and visits


* Assist the Quality/RMA Department with technical troubleshooting, emails, and documents


* Create, update, and train production work procedures for the valve/actuator assembly process


* Create and update technical marketing/published product offering documents


* On occasion, travel to customer facilities to provide troubleshooting and repair

Ideal Experience/Minimum Qualifications:


* Generically, all areas described above in Job Responsibilities


* Electrical, pneumatic, and mechanical technical support


* Butterfly, ball, globe, pressure independent control valves


* Electric motor and pneumatic piston/diaphragm actuators


* Electrical control systems like PLC, BMS, Arduino and RaspberryPI


* Electrical multimeter, signal generator, and power supply


* Ethernet, Bacnet, and Modbus networks


* Computer skills: MS Office applications (Excel, Word, Outlook), 2D AutoCAD, 3D modeling software and other applicable software


* Able to Lift 50 Lbs.

or less periodically


* Must have a valid driver’s license


* Permanent work authorization for the USA REQUIRED

Competencies and Work Ethics:


* Must be self-motivated and have a willingness to grow their knowledge with Bray Commercial products, their functionality, and use


* Excellent oral and written communication skills


* High-energy, flexible, self-starter, hands-on, comfortable working individually and i...