Learning Manager Great Lakes

The Learning Manager Great Lakes implements and may provide input into strategic goals for Goodwill Great Lakes leadership and professional staff, including customized career growth solutions, coaching engagements, and aligning to Goodwill learning programs.

RESPONSIBILITY LEVEL:

Implements and may provide input into strategic goals for Goodwill Great Lakes leadership and professional staff, including customized career growth solutions, coaching engagements, and aligning to Goodwill learning programs.

Applies expertise to support the development of policies, procedures, and programs.

Has familiarity with the budget and may provide input into spending decisions, particularly as pertains to vendors, systems, and projects.

Typically works on projects and initiatives that span 12 months - 2 years.

PRINCIPAL DUTIES:

1.

Manages the development, cultivation, and implementation of learning solutions that increase behavioral competency, capacity and learning agility, including, but not limited to leadership development, team development, and career development solutions.

2.

Serves as an internal consultant by partnering with leaders and subject matter experts to identify learning solutions that drive successful outcomes and support business initiatives and programs.

Responsible for managing solution design, sourcing, development, implementation, reinforcement, and evaluation.

3.

Facilitates learning and development programs and solutions in a variety of settings: in person classroom, virtual classroom, one-on-one, and via recorded trainings.

Skilled at coaching others to improved facilitation and learner outcomes.

4.

Establishes learning solution evaluation with key success metrics, ROI, and alignment with organizational goals and business initiatives.

Analyzes and interprets information from various data sources and best practice research; uses information to recommend solutions to continually enhance learning.

5.

Analyzes, evaluates, and develops career roadmaps, shaping program opportunities as changes arise.

Manages comprehensive program updates and communications.

6.

Updates and manages existing programs by applying new delivery methodologies, learning trends and solutions that maintain the quality of the training program or learning initiative.

7.

Leading and Developing Talent: May provide training to coworkers or others in the organization.

8.

Project and Change Management: Manages low to moderately complex projects within the department.

Articulates intended outcomes, effectively plans work for self and others, gives direction, resolves issues, and holds other accountable.

May serve in formal project roles such as team member or subject matter expert.

Engages effectively in change affecting her/him, communicating appropriately with supervisor.

Follows through on learning, skill building, and practice necessary to adapt to change.

Assesses impact when managing projects.

Communicates effectively with stakeholders.

Plan appropriately to...