Specialty Product Analyst - Commercial L/C Document Examiner & Loans and L/Cs Payment Processor

Do you have an eye for details; analyze, assess and determine key issues within the context of trade business products? If so, this is the team for you.

As a Specialty Product Analyst - Commercial L/C Document Examiner & Loans and L/Cs Payment Processor within Trade & Working Capital Operations team at JPMorganChase, you will be responsible for examining shipping/transport documents against Letters of Credit (L/C) and applicable rules, and processing payments/loans as a maker.

You will also be responsible for ensuring seamless workflow, and expediting urgent transactions as per Service Level Agreements (SLA).

Trade & Working Capital provides its clients with financing, risk mitigation and processing of cross border import and export activity through multiple products and solutions.

We offer Documentary and Standby Letters of Credit, Guarantees, Collections, Supply Chain Finance, and Loan products.

We have established a distributed operating model with regional hubs, global processing centers and a network of branches.

Trade Finance is a credit based product which is highly complex and requires a significant amount of expertise.

Whether we are providing a small value rental guarantee or a $100mm financing transaction, our focus is on providing a first class service to our clients.

Job Responsibilities


* Monitor workflow queues and process the transactions assigned to you


* Examine shipping/transport documents against the terms of Commercial Letters of Credit (L/C)


* Book/setup Loans for Corporates or Financial Institution


* Process the payments against Letters of Credit or under Trade Loans


* Liaise client services on disputed discrepancies explaining the reason for raising in a professional manner


* Meet quantity and quality of work standards to meet established objectives


* Ensure a smooth workflow, review difficult cases, and expedite urgent transactions per SLA


* Research and resolve operational issues, review and recommend new methods and procedures for process improvement and efficiency


* Spur the Operations team forward while achieving client satisfaction at all times, maintaining a controlled environment


* Ensure that all transactions are processed in accordance with documented Standard Operating Procedures (SOP) and comply with internal operating standards, Customer Service Levels, Industry Rules and with Standards and Compliance


* Maintain a client-focused approach, engage team members in best practices, exercising sound judgment, based upon knowledge and experience, at all times

Required Qualifications, Capabilities, and Skills


* Ability to follow standing procedures and understanding of clients instructions which may differ among transaction and client


* Self-starter who is creative with a 'can-do' attitude and strong work ethic


* Exceptional attention to detail and problem solving skills


* Ability to multitask and handle high stress while maintaining acc...