Product Analyst

Company

Federal Reserve Bank of San Francisco

We are the Federal Reserve Bank of San Francisco—public servants with a mission to advance the nation’s monetary, financial, and payment systems to build a stronger economy for all Americans.

We are a community-engaged bank, and are committed to understanding and serving the vibrant, expansive communities of the Twelfth District.

We respect people for what they do and for who they are.

We build opportunities to learn and grow.

We empower our people to balance their life and work responsibilities.

That’s why we offer a flexible hybrid work model that allows you to collaborate with office colleagues on some days, and work from home on others

If you are looking for groundbreaking and impactful work where you can develop your career in the product management arena, we could be the right place for you.

NIS supervises a portfolio of both established and emerging data/application integration products architected to support the Federal Reserve’s mission-critical systems.

Working in partnership with the various ITS and business leaders, this role will bring together stakeholder needs, internal insight and expertise, and external best practices to lead the creation of FRBSF’s highest priority products, tools, and services.

As part of the rotational product analyst program, you will have the opportunity to support several products as we establish an integration platform of capabilities for the Federal Reserve System’s cloud strategy.

You’ll be embedded in multiple product teams as you collaborate directly with critical payment offices, lines of business, and key cross-functional partners within the Federal Reserve’s National IT team to drive stakeholder success across many important initiatives.

Essential Responsibilities:

To be successful, you will need strong time management and prioritization skills, excellent oral and written communication, and have confidence backed by experience to be an influential member of the team.


* Customer onboarding, feature implementations, and backlog maintenance


* Roadmap planning to align product strategy with market landscape and customer demand


* Management of product delivery across a complex matrixed organization of partner teams


* Oversight or participation in product-related communications to various levels of stakeholders (from technical SMEs to executive teams)


* Surfacing and tracking cross-functional dependencies to establish priorities and mitigate risks of delivery


* Identification of key opportunities for business or technical process improvement to increase operational efficiencies or reduce costs across the organization


* Develop user guides, training, and training schedules for stakeholders


* Participate in the Planning Increment and roadmap process, planning for future launches or enhancements to products and services


* Analyzes product metrics to proactively identify and optimize customer va...