Retail Sales Consultant

Job Description

Join our retail team with Comcast/Xfinity, home of one of the fastest-growing and most reliable mobile service providers! Are you the go-to person among your peers for technology advice? Always staying updated on the latest tech trends?

Comcast/Xfinity invites you to embark on the next phase of your career journey with us.

We're expanding our retail team and offering a long-term opportunity with fantastic benefits from day one.

Join us and help shape the future of mobile phone sales with Xfinity, renowned for being one of the fastest-growing and most reliable mobile service providers!

The ideal candidate for this role is a tech-savvy individual who excels at connecting with customers to create a customized solution for their home and mobile platforms.

As part sales expert, part mobile phone enthusiast, our Retail Sales Consultant consistently exceeds customer expectations.

Retail Sales Consultant Benefits:



* Benefit packages effective on day 1 - Eligible to enroll in medical, dental, vision


* 401k available after 90 days


* Paid training


* Free Comcast/Xfinity courtesy services (cable, high-speed internet, etc.)


* Paid time off (PTO), Paid vacation, flex time, and floating holidays; generous PTO package after first 90 days of employment


* Tuition Reimbursement (where applicable)


* Discounts on Comcast/Xfinity Voice, OnDemand, and Personal Security Services (PSS)

Retail Sales Consultant Compensation



* Minimum Target Compensation (Base Pay plus Targeted Commission): $22.69/hr


* Commission amount based on performance


* Uncapped commission structure!


* Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Retail Sales Consultant Responsibilities:



* Takes a customer-first approach with all customer interactions.

Listens and evaluates customer needs and provides appropriate solutions.


* Achieves sales and customer experience goals and objectives.


* Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.


* Performs operational and administrative tasks.


* Partners with customer care to resolve customer issues, as appropriate.


* Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.


* Complies with all company and retail operational policies and procedures.


* Completes training requirements and actively engage in team huddles and learning.


* Knows and understands sales compensation plan and its key elements.


* Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed.

May be asked to work in alternate stores outside of home base store.

Regular, consistent and punctual att...