Executive Director

Leads the day-to-day operations of a larger community of 60-65 units and two product lines or 65-175 units with up to two product lines.

Is responsible for the communitys associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance.

Creates and executes the business plan and develops the team to become a preferred senior living community in the market, while growing revenue and profitability in partnership with the district team.

Works with sales to drive sales results.

Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates.Responsible for all operations within the community, interacting with staff and residents, prospects, or their family members or representatives, as necessary.Develops and implements business plan to become a preferred senior living community in the local market and creates, analyzes, and executes annual operating and capital budgets; manages community performance against goals; sets plans to improve or maintain performance to Company service and financial standards.Builds and maintains strong working relationships with management team and encourages teamwork and collaboration; cultivates an inclusive community culture.

Empowers department leaders to supervise, direct, and motivate staff and to proactively recognize and solve issues.

Holds department leaders accountable for department performance.

Provides assistance to leaders and staff as needed.

Ensures community maintains appropriate staffing levels to meet the needs of residents and in accordance with applicable legal requirements.Supports department leaders to attract, develop, engage, and retain associates in accordance with Company policies.

Responsible for recruiting and hiring high quality and engaged associates and ensuring they are appropriately trained and developed to meet the needs of residents.

Reviews promotions, development plans, disciplinary actions, and termination decisions ensuring consistency in the selection and retention of quality associates.

Analyzes trends and implements strategies to reduce turnover and increase retention.Builds high degree of resident satisfaction and retention.

Is responsible for maintaining positive resident relations and is accessible and approachable to residents and their families.

Is proactive in solving resident problems and resolving issues.

Leads effort to leverage satisfied residents and families to grow community occupancy; executes renewal program with existing residents.

Partners with Resident Council as necessary.

Administers resident satisfaction and other surveys and works with department leaders and district team to create plan to address opportunities for improvement in resident satisfaction, experience, and engagement.For assisted living or memory care communities, ensures collaborative relationship with community clinical leader to ensure communitys care a...