District Account Manager

Role Overview:

This role will be responsible for Sales of Trauma and Power Tool Products in Key Govt accounts & Govt tenders of the territory.

He / She is also responsible for KOL Management / Tenders / Distribution management / AR Management for the defined territory.

Achieves/exceeds sales targets for the Franchise within a designated territory, and in a manner, consistent with the CREDO, company policy and goals.

The Individual Contributor is responsible for closing the sale and positively impacting customer's satisfaction.

Has thorough knowledge of the products responsible, and maintains a good understanding of customers' needs, as well as competitive developments in the marketplace.

Develops long-term positive customer relationships, building loyalty and confidence in J&J Medical as a preferred supplier.
Key Responsibilities:

Sales Turnover

• Sell franchise products within a territory.

• Provide weekly and monthly sales action plan to manager, reflecting the activities required in each account to achieve sales objectives.

• Analyze sales reports to find opportunities, recognize routine problems; analyze causes and recommend solutions.

• Able to negotiate and close sales in routine situations, and with guidance when handling more complex deals.

• Participate in Trade Displays and Conference when required.
Territory Management

• Develop understanding of customer needs to identify sales opportunities.

• Identify tender/contract opportunities and work with colleagues to deliver

• With guidance, develop an effective and efficient territory plan

• Work with retailers and ensure that they are brand ambassadors for our products

• Identify and train surgeons on new technologies and solutions through consult-in-surgery, one-on-one sales calls, one-to-many training sessions
Customer In-service Education & Training

• Work with manager to identify customer in-service needs to support customer delivered healthcare services and use of products efficiently and effectively

• Develop and maintain strong relationships with all levels of customers

• With assistance, co-ordinate and deliver in-services education sessions

• Advise marketing on customer's in-service education resource needs
Key Account Management

• With guidance, prepare a plan to optimize key account development and sales growth

• Identify and document key customers and decision makers

• Be aware of Key Account strategies for growth

• Identify and optimize cross selling opportunities and work with managers/colleagues to realize these

• Provide customer support on inventory, within company guideline
Product & Market Knowledge

• Develop understanding and continually enhance personal understanding of product's features, benefits, correct product application and usage and anatomy, physiology and medical procedure knowledge, through practical experience, training programs, and learning from key end-users

• Able to demonstrate applicat...