Student Services Advisor

Position Summary:

This position provides students and their families with customer-oriented assistance in matters such as understanding and handling their financial responsibilities and documents, attendance issues, grades as they progress through their enrollment. 

Responsibilities:

Work with corporate office financial departments in identifying, current students with outstanding eligibility and payment obligations.

 Notify leadership and academics of students attending beyond the established acceptable time frame without fulfilling their financial eligibility and payment obligations.

 Counsel and advise students about financial aid eligibility, application procedures, aid programs, costs, indebtedness, money management and financial planning, individualizing information to the specific needs and situation of the student

 Assist students in understanding how to provide payments or documents through electronic resources

 Collect financial aid applications and forms; review for completeness and accuracy; and verify information reported on student applications and documents from active students

 Interpret, apply and comply with federal, state and institutional regulations governing student financial and academic processes

 Compile weekly bank deposit summaries and materials

 Scan copies of all student account checks into the applicable student’s Perceptive Content file and provide copies to Corporate Business Office

 Coordinate Financial Exit processing in correlation with Career Services to ensure all graduates understand their continuing financial obligations

 Actively participate in student retention and satisfaction, which is monitored through reports and surveys, as well as face-to-face interaction with students and staff (including instructors)

 Monitor attendance daily, make calls to find out the reasons for a student’s absences and encourage students to attend while emphasizing the importance of satisfactory

Required Knowledge, Education and Experience:

High School or Equivalent. 

Why should you apply?


* Competitive benefits package including Medical, Dental, and Vision (with Company paid employee only dental & vision option) plus access to virtual doctor’s visits


* Flexible Spending Account and Health Savings Account options


* 401(k) Employer Match


* Short- & Long-Term Disability – Company Paid


* Basic Life Insurance – Company Paid


* 11 Paid Holidays


* Your Birthday off – Company Paid


* 2 weeks PTO – 1st yr.


* Tuition Reimbursement


* Employee referral bonus program


* Headspace membership – Company Paid


* Marquee Health Well-Being Program – Company Paid


* Pet Insurance, Accident Insurance, and other optional insurance plans

StrataTech Education - Core Values

At StrataTech, we are zealous advocates of positive and sustainable life change through skilled trades education.

We are laser focused on student succe...