Cloud Application Migration/IT Application Support - Market Operations

Company

Federal Reserve Bank of New York

Working at the Federal Reserve Bank of New York positions you at the center of the financial world with a unique perspective on national and international markets and economies.

You will work in an environment with a diverse group of experienced professionals to foster and support the safety, soundness, and vitality of our economic and financial systems.
The Bank believes in work flexibility to balance the demands of work and life while also connecting and collaborating with our colleagues in person.

Employees can expect to be in the office a couple of days per week as needed for meetings and team collaboration and should live within a commutable distance.



*This position is located in NYC

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What we do:   

Enterprise Support (ES) / Operational Support for Open Markets activities.

Provide production support to ensure Open Market Operations are completed timely and accurately.  Ensure all critical external and internal facing postings are published within the required “Service Level Agreements” as defined by the Markets business area.  These postings include critical Reference Rates as well as Auction Results and Announcements.  Ensure all supporting and interfacing applications are ready for business by perform manual health checks and/or monitoring system generated alerts.

Coordinate with National IT on matters of shared infrastructure, system processes and end-user technologies across the System to ensure seamless delivery and support.

Collaborate with Enterprise Platforms and Capabilities (EPC) and Enterprise Architect (EA) to achieve standard infrastructure capabilities/products, infrastructure engineering, provision, and deployment of infrastructure components.

Oversee infrastructure and operations support processes to ensure stability and continuous improvement of the production environments.

Manage full life cycle of End-User technology.

Cultivate and maintain excellent relationships with service providers and vendors.

Outcomes will include modified support model for agile delivery and cloud adoption.

On-demand infrastructure provisioning to support rapid application change and infrastructure scaling using agile and programmable infrastructure.

Improved speed and flexibility by becoming more nimble and better leveraging vendors.

Scalable, flexible workplace technologies and efficient change practices adapt to the nature of work being performed, driving greater asset use and productivity.

You will report to the ES Ops IT Support Leader.

Your role as Cloud Application Migration/IT Application Support - Market Operations: 

You will provide support and maintenance for business applications and products used throughout the Bank and in close alignment with other functions.

The IT Product Support Associate will deliver various services supporting the production environment including ongoing support, business continuity, vulnerability management, and deployment and implementation servi...