Field Service Technician

JOB SUMMARY: This position is responsible for placing new equipment into operation and determining new and existing equipment problems and the repair of the equipment.

ESSENTIAL JOB FUNCTIONS:


* Report to Field Service Manager the status of each service trip before leaving the service location.

Status shall include travel time and mileage, service hours, name of customer contact, parts used or required to complete, if return trip is required, etc.


* Meet weekly with Field Service Manager.


* Contact Client to verify expected time of service or notify any change in time of expected service.


* Obtain a signed service report from Customer with items listed above, if possible.


* Advise Customer to schedule service and contact you through Office Service Manager rather than directly through you.


* Advise Customer to obtain parts information through Service/Parts Department rather than directly through you.


* Obtain daily dispatches from Field Service Manager.


* Service Technician's office time should be limited to that required to attend weekly Field Service meeting, turn in time sheets, pickup parts, tools, instruments, etc.


* Support the Company's overall mission, standards, policies and procedures, and confidentiality guidelines.


* Daily travel in Oklahoma

MINIMUM QUALIFICATIONS FOR CONSIDERATION:


* High School graduate, Trade school specializing in mechanical and electronic repair or an equivalent combination of education, training or experience.


* Prior experience not required, on-job training will be provided.


* Experience/Classroom knowledge relay logic and motor controls


* Experience/Classroom using a Volt Meter including mA measurement and mA signal generation


* Experience/Classroom using an Amp Clamp


* Experience/Classroom programming/calibrating process instruments.

PHYSICAL REQUIREMENTS

This work requires the following physical activities:


* Sitting for long periods of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity.


* Frequent lifting (up to 150 pounds equipment, supplies or tools).


* Driving to client locations and other sites as needed.

WORKING CONDITIONS:


* Normal office and field (outdoors) environment.


* Daily travel in Oklahoma


* Some overnight travel up to 3 consecutive nights

See job description