Enrollment/Billing Representative

POSITION SUMMARY

This position will be responsible for the application of client payments (ACH, Check) to invoices and for preparing daily reconciliations of deposits.This role will also be responsible for reviewing and classifying miscellaneous correspondence for Workers' Compensation and Commercial book of business, and handing mail related Medicare Part D Member Recovery Program.

ESSENTIAL FUNCTIONS


* Reconciliation of deposits.


* Application of client payments to invoices.


* Researching and taking action on miscellaneous correspondence.


* Building and maintaining relationships with client contacts.


* Researching member payments related to the Member Recovery program.


* Other projects/assignments as needed.

QUALIFICATIONS


* 1+ years data entry and payment posting experience preferred.


* Experience in banking and reconciliation preferred.


* PC skills, Microsoft Office programs, Strong Excel skills with the ability to easily learn new software.


* Experience working with cross functional departments to research and resolve issues.


* Understanding of business operations and processes.


* Demonstrated customer service and relationship building skills.


* Demonstrated ability to manage a heavy workload.


* Excellent documentation / organizational skills


* Good verbal and written communication skills.


* Willingness to work a flexible schedule to accommodate departmental deadlines.

Working Hours: Flex schedule between 7:00am - 5:00pm

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives.

At The Cigna Group, we're dedicated to improving the health and vitality of those we serve.

Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients.

Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support.

Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the r...