Business Systems Analyst

Company

Federal Reserve Bank of Cleveland

The Federal Reserve Bank of Cleveland is part of the nation’s central bank and we’ve provided many opportunities for professional growth during our history.

For twenty-five years in a row, we’ve been named “One of Northeast Ohio’s Best Places to Work” by North Coast 99.

This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.

Our People Make the Difference! The Federal Reserve Bank of Cleveland is seeking innovative thinkers with vision to build the framework that will carry the Bank into the future.

Follow us on LinkedIn, X, Instagram, and our YouTube channel – Cleveland Fed

To be considered for this role, candidates must be a U.S.

citizen.

This role is based in Cleveland, Ohio, and is a hybrid work arrangement - individuals may be required to work some days in the Federal Reserve Bank of Cleveland while working the other days from home.

This role requires on call support on a rotational basis including potential after hours/weekend needs should issues arise.

Organizational Expectations:

As a business systems analyst you will support a variety of Treasury Services business lines, primarily the Translation Hub (TLH) and CIR with future involvement in Pay.gov and other Treasury Services programs.

This role shares responsibility for the oversight and execution of the Treasury Services Incident Management program.

You will leverage various tools and sources of data to assist in overseeing daily responsibilities, as well as identify opportunities for improving the operational excellence of all accountable programs by ensuring objectives of individual team members are met.

This role will be heavily focused on developing an advanced knowledge of the technical and operational aspects of the TLH and CIR program which will require working closely with the product and technical teams.

Knowledge and skills in using business intelligence tools (such as business objects) will be critical to the function as well as assisting in further developing data analytics capabilities for all other RCM programs.

This role requires a high level of collaboration and communication across multiple sites, programs, and organizations.

General Responsibilities:


* Assists departments with developing business case justification for new or enhanced application software.


* Develops concise system requirements and use cases for use in development processes to support new or enhanced business functionality.


* Actively participates in key designs and integrations, writes release backlogs (epics and stories).


* Assists with the functional testing and/or quality assurance testing during the development cycle helping to ensure that the developed solution meets the business requirements.


* Provides training and documentation to the stakeholders during al...