CRMSO Product Manager

Company

Federal Reserve Bank of Chicago

As approved by the Conference of Presidents (COP), the Federal Reserve System (System) has created a Credit Risk Management Support Office (CRMSO) to facilitate an enterprise approach to activities that support the Credit Risk Management (CRM) business line.

The CRM business line manages credit risk arising from Discount Window lending and Master Account management (overdrafts and overall payment system risk).

The CRMSO, hosted by the Federal Reserve Bank of Chicago, is primarily responsible for leading the development and execution of strategic priorities and initiatives and facilitating enterprise decision-making.

Additional CRMSO function responsibilities include:

• Making decisions as delegated by the Payments Committee and promoting and driving effective decision making to achieve consistent approaches to business delivery.
• Identifying and organizing adequate resources to ensure CRM business groups and initiatives are optimally organized and staffed to support CRM business and technology functions.
• Overseeing, managing, and reporting on the progress of enterprise projects and initiatives.

The Product Manager role supports the CRM business vision and strategy by setting direction for CRM portfolio and product transformation.

This role is responsible for leading end-to-end product strategy and delivery in partnership with Credit Risk Management IT (CRM IT) partners.

The role manages the product roadmap, translates customer needs to deliver business value, sets delivery objectives, and defines key result expectations to measure progress.

The role collaborates regularly with System IT partners, the CRM business line, partner product offices such as in Federal Reserve Financial Services (FRFS), and the Board of Governors.

The role supports priorities from the Payments Committee and work has direct visibility at the senior executive level.

Your Responsibilities:


* Works throughout the product lifecycle with a Credit Risk Management IT solutions delivery team and CRMSO leadership to define product vision, business requirements, and success criteria while aligning roadmap to product vision, objectives, strategy, and priorities.  Attends IT and business meetings to inform direction for the IT team on behalf of the business. 


* Strategizes and plans implementation needs for the business to ensure effective adoption within the business community.  Coordinates with communications and training partners to support product adoption.


* Ensures delivery of quality products and services and monitors the market to develop competitive analyses.

Demonstrates advanced subject matter expertise in their product(s) and related business domains, effectively representing the voice of the customer from product vision through product roadmap.

Responsible for the creative process of generating, developing, and curating new ideas and innovations to continuously improve and optimize utilization o...