Delivery Manager-UX

Job Summary:

At Allegis Group we connect great people with great opportunities, helping businesses win and careers soar.

We are passionate about building high-quality, innovative, and authentic experiences that connect people with their optimal career opportunity.

We are looking for a Head of User Experience (UX) to lead the Allegis Group User Experience team.

You will lead a hardworking team, focused on crafting human-centric end-to-end experiences across our employees, talent, and sales verticals.

You must have experience in developing both holistic and future-forward experiences and a demonstrated ability to inspire and mentor others to push boundaries, as well as the ability to optimize the details of current experiences.

As a UX leader, you will be encouraged to use your full range of product, interaction, systems, and you will be required to use your deep knowledge and experience to evangelize the UX strategy throughout the organization.

While promoting the UX team to deliver exceptional business value to users.

Responsibilities

Essential Functions:


* Provides thought leadership and direction to all aspects of user experience including design, UX strategy, interaction design, research, usability, prototyping and visual design.


* Works directly with senior leadership, Product, and Architects in defining and leading both the near term and future state of Allegis Group’s multi-platform experiences.


* Sets the UX strategy and vision for Allegis Group, offer a strong product and design voice with your cross functional partners.


* Establishes direction and clear sense of meaning to inspire teams in creating their own connection and passion to the business goals, orients others around a shared vision.


* Identifies risks, mitigation plans, operational readiness criteria, deployment success factors, and drives deliverables for production launches.


* Oversees high-visibility projects using agile methods in a fast-paced, multi-workstream environment; integrates traditional and agile practices for large, enterprise initiatives.


* Develops/maintains methods to measure customer satisfaction; obtains feedback to ensure that efforts are meeting customer expectations for time, cost, and quality.


* Maintains overarching responsibility for executing best practices approaches and methodologies (ex: ITIL, Agile/ Scrum, SDLC, SOA, etc.) for the support and sustainability of solutions.


* Educating and leading cross-functional leaders through UX practice development and process change


* Driving the practice of a data focused approach.

Supervisory and/or Management Responsibility:


* Management responsibility for the team, including hiring, leadership, development, and accountability for performance.


* Plans and develops people organization including but not limited to coaching and mentoring, succession planning, proactive identification of resource gaps, etc.

for a team of direct and indirect rep...