Supervisor, Creative Operations

Your Job

Koch Communications Marketing (KCM) is seeking a Supervisor, Creative Operations to join our team.

This role will add value by acting as a player-coach for the project management and producer teams, managing and developing direct reports as well as serving as a project manager and producer for a portion of KCM's ongoing work.

This role will also be responsible for overseeing the implementation of various processes and tools to enhance efficiency, drive transparency of project status, lower production costs and maximize resource utilization within our team.

Our Team

KCM is an internal communication and marketing capability that supports Koch's businesses and capabilities.

The creative operations team is responsible for facilitating the various projects our team supports by allocating resources, adapting workflows, defining a scope and budget, and ensuring we're effectively supporting the various Koch business requests.

These projects range anywhere from creating flyers, updating websites, producing employee stories for recruiting or leadership updates to national ad campaigns.

What You Will Do



* Lead a team of project managers and a producer within KCM who are responsible for assigning resources to and managing the timelines for all project work that comes into the capability.


* Develop and maintain the project management team's skill sets, training and knowledge sharing on best practices as necessary to meet the business's needs.


* Identify and support process improvements, workflow optimizations, and project management techniques that improve efficiency for the capability.


* Manage new project requests from intake through delivery, including building and managing timelines, defining scope and budget, and allocating resources.


* Oversee and optimize KCM's use of Workfront as our work management platform, owning KCM's roadmap for maturity within the tool.


* Manage the process of providing time-tracking data to Finance monthly to rebill internal partners and recover costs.


* Ensure compliance with all usage rights and talent agreements, including obtaining necessary permissions and licenses for content produced by KCM.


* Manage contracts and agreements with talent and production vendors, working with Sourcing and Legal ensuring all parties align on terms and conditions.


* Maintain a list of approved fulfillment vendors used to output KCM-produced collateral.


* Manage the relationship between KCM and freelance resources to enable flexible scalability of creation production services.

Who You Are (Basic Qualifications)


* Project management experience


* Experience with creative workflows and utilizing project management tools and work management platforms, such as Workfront


* Experience producing deliverables associated with B2B marketing campaigns and activities.


* Experience communicating with and presenting to stakeholders with varying backgrounds and in differen...