Dairy Strategic Account Manager

At Elanco (NYSE: ELAN) – it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.

We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to sustainability – the Elanco Healthy Purpose™ – to advance the health of animals, people, the planet and our enterprise.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.

We believe that diversity is the driving force behind innovation, creativity, and overall business success.

Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals’ lives better makes life better – join our team today!

Your Role: Dairy Strategic Account Manager

The Strategic Account Manager for the Dairy business will focus on key partnership with customers, nutritionists, and processors to advance Elanco business in the Central United States.

The account manager will lead the journey to reach and maintain mutual vision, transparency, and mutual impact with assigned accounts.

As a trusted business partner, he/she will be responsible for understanding the customer’s business model, needs and to facilitate the coordination of Elanco activities related to the account and Elanco account team. 

Your Responsibilities:


* Drive SAM milestone execution within large, influential, national multi-state dairy farm customers and the consultants that impact end users in the Central Region of the United States, or related geographies as the customer needs arise


* Further develop the value beyond product offerings to key customers and facilitate the needs identified for scaling and enhancing the customer experience


* Removing barriers for technical leadership to grow and protect the Elanco dairy portfolio to include vaccines, anti-infectives, and medicated feed additive (MFA) business


* Embrace, spread and maximize SAM capabilities by working with customers on a collaborative vision, internal and external team coordination, communication, and design of customized solutions


* Establish long term strategic initiatives with customers; confirm pre-established value, review scorecard with decision makers and capture the value back for Elanco


* Manage and influence complex customer/account decision-making process with the ability to deal well with ambiguity


* In depth understanding of the customer as demonstrated and communicated through a comprehensive strategic business plan


* Identify and assess customer needs.

Uncover customer’s solvable problems and opportunities.

Incorporate the Elanco product portfolio (products and services) as a part of the solution.


* Serve as the strategic partner with existing Food Industry team member to build ...