Air Operations Specialist – Aerospace – London, Hayes (4 on 4 off_

Air Operations Specialist – Aerospace – London (Hayes)

 

As an ILS Import Operations Specialist, you’ll use your talents to create innovative solutions and 

shape the future across our business.

Join a dynamic team that undertakes a range of activities to 

support the overall Life Science Sector for the London Station.

 

Key Activities:


* Adhere to Customs Compliance procedures and documentation.

   


* Manage and Build Customer Relationships.

   


* Complete retrospective Customs compliance actions    


* Customs entry for Specialist License movements.

   


* Ensure the Job File is fully and accurately completed reflecting all commercially relevant information and services provided.

   


* Liaise directly with Carriers and Handling Agents to resolve exceptions and discrepancies as they arise.

   


* Liaise directly with DGF departments on shipment planning and coordination.

   


* Liaise directly with DGF Transport & Warehouse teams on shipment planning and coordination.

   


* Liaise directly with overseas offices on shipment planning and coordination.

   


* Maintain and update DfT compliance.

    


* Maintain mandatory milestones and remarks through Cargowise (internal system).

   


* Manage allocated customers against agreed SOP.

   


* Use Cargowise to create, manage and maintain Airfreight shipments.

   


* Update Internal Complain Tool with all required inputs including root cause and solution when assigned.

   


* Support the measurement of Key Performance Indicators.

   


* Contribute to the First Choice continuous improvement program.

   


* Participate in the Weekly Team briefing sessions.

   


* Complete all statutory and mandatory training.

   


* Any other duties as required.

   


* Optional Overtime available

 

Skills and Experience:


* Experience within the Freight Forwarding Industry.

     


* 5 GCSEs including Maths and English at Grade C or above – or equivalent desirable.

   


* Experience of HMRC procedures.

   


* Commercial awareness.

   


* Clear and concise communication skills (written and spoken).

    


* Ability to follow processes.

    


* Ability to support a culture of continuous improvement.

    


* Inter-personal skills - Influencing, communication, relationship management, cultural awareness and ability to work across teams.

   


* Knowledge of Freight Forwarding industry: Exports, exports and related processes.

  

 

 

LOCATION: London (Hayes)                           

Shifts: 4 on 4 off, 07.00-19.00