Senior Director of Engineering & Operations

We are looking for a dynamic and experienced Senior Director of Engineering & Operations to join our team and help lead operational success.  The successful candidate will oversee the planning, implementation, maintenance, and reliability of all technical infrastructure, which includes responsibility for all facets of Engineering, Construction, Operations, and Technology across the Antietam Broadband footprint.

This role is crucial in ensuring the effective deployment, maintenance, and optimization of our Fiber and DOCSIS based products, and related technical network infrastructure supporting all customer segments.  Antietam Broadband is a Schurz Communications company and operates a growing fiber network that provides a full suite of residential and business product solutions consisting of high-speed data, internet, video, and voice services --- within the expanding service markets of Washington and Carroll County, Maryland. 

Job Type: Full-time

Location: Hagerstown, MD in office

Rate:  $125,000-$190,000 annually plus bonus

Reporting to:  President & General Manager

Primary Responsibilities Include:


* Provide direction, mentorship, and professional development opportunities to the technical operations employees


* Ensure proper execution of design architecture, deployment, and ongoing maintenance for all technical work in a seamless manner across Outside and Inside Plant infrastructure cohesively aligning all access, core, and field work activities


* Develop and execute strategic plans that collaboratively unify technical operations groups to meet overall company’s goals and objectives.


* Operationalize methods & procedures that bring ongoing capital efficiencies on fiber expansion initiatives and other infrastructure investment upgrades.

This includes overseeing technical management of best outcome for pole attachment, franchise, and other required Right-of Way matters.


* Oversee performance by 3^rd Party vendors 


* Monitor and analyze data driven metrics ensuring high-quality network & service reliability, on-time performance, safety, and growth scalability.


* Manage the technical operations budget, including capital expenditures, operational expenses, and resource allocations.


* Ensure compliance with industry standards, regulations, and best practices, with a strong focus on Business Continuity Planning discipline (network security and disaster recovery.)


* Foster collaboration to most effectively execute innovative solutions and best-in-class strategy streamlining opportunities.


* Stay abreast with emerging technologies and industry trends to bring continuous improvement ideas that enhance operational efficiencies, reduce costs, and consistently bringing high quality internal and external Net Promoter Scoring.

The successful Senior Director of Engineering & Operations has:


* Bachelor’s degree in business, engineering, computer science, technology, or related field; an...