Associate Director of Operations

Planned Parenthood of Orange and San Bernardino Counties has a full-time opportunity for an Associate Director of Operations Anaheim, CA.

This position is hybrid (3 days in office, 2 days remote).

The Associate Director of Operations, in collaboration with the Senior Director of Operations is responsible for the overall management of all agency Health Centers; with direct supervision of the Health Center Senior and Co-Managers.

This position will partner with the Senior Director of Operations to support all clinical initiatives, operational strategies, and for standardization of services across the health centers.

At PPOSBC, we understand the importance of a well-rounded benefits program and are dedicated to providing you with unique benefits that meet the needs of you and your family.

We are proud to offer a range of plans that help protect you in the case of illness or injury including:


* A competitive benefits package including medical, dental, and vision coverage for you and eligible dependents, life insurance, and long term disability. 


* Benefits coverage starts after one full month of employment!


* Generous vacation, sick, and holiday benefits!


* Generous 401(k) matching contributions and more!


* To view our detailed benefits guide, please visit our career site at www.pposbccareers.org

Responsibilities

Essential Functions: Essential functions encompass the required tasks, duties and responsibilities performed as part of the job and the reason the job exists.


* In collaboration with the Senior Director of Operations, assume supervisory responsibility for all health centers in Orange and San Bernardino Counties.


* Work closely with the Operations Team to ensure operational standardization and consistency across the organization


* Responsible for scheduling, orienting, and supervising new Health Center Co-Managers and Area Directors in the areas of personnel policies and procedures, medical procedures, statistical and record keeping requirements, inventory procedures, office an equipment maintenance, Risk management, quality assurance, illness and injury policies and procedures, CLIA guidelines, and emergency procedures, and on-going training/updates as required.


* Coaching and mentoring health center management.


* Monitor center goals as set by COO and CEO, and ensure that health centers are on track in regards to the fulfillment of goals (i.e.

patient volume, wait times, customer service, etc) through implementation of operational changes (i.e.

new scheduling methods, on-going enforcement of patient satisfaction surveys, etc).


* Deploy staff to health centers in need of coverage and ensure access to patient care.


* Utilize float coverage when necessary to keep centers fully staffed and provide access to care for patients.


* Ensure that the health center EMR schedules are prepared for three months in advance.


* Lead monthly management team meetings.


* Implem...