Administrative Assistant II - Housing for Health -Countywide Benefits Entitlement Services

Salary : $26.53 - $38.28 per hour

PROGRAM SUMMARY

Housing for Health (HFH) is a program office within Health Services Administration, a division under the Los Angeles County Department of Health Services (DHS).  HFH was created and put into implementation in support of the Los Angeles County Homeless Initiative recommendations in response to and in support of the County’s effort to address and combat homelessness in the communities residing within the boundaries of the County’s eight Service Planning Areas (SPAs). 

The County-wide Benefits Entitlement Services Team (CBEST) is a program under DHS’ HFH and provides targeted benefit advocacy services to assist individuals, who are homeless or at risk of being homeless (e.g., individuals, families, children, Veterans, etc.) who have complex health and/or behavior health conditions, high utilizers of public services (e.g., Los Angeles County Departments of Mental Health, Public Social Services, Children and Family Services, Military and Veteran Affairs, Sheriff; Los Angeles  Homeless Services Authority (LAHSA), in obtaining sustainable income through government programs such as Supplemental Security Income (SSI), or Social Security Disability Insurance (SSDI), Cash Assistance Program for Immigrants (CAPI), and/or Veteran Disability benefits. 

POSITION OVERVIEW

The Administrative Assistant II (also referred to as “position”) will be responsible for providing an array of administrative, technical assistance, and specialized functions.

The position will perform overall functions under HFH executive leadership, management, and/or administrative personnel (also referred to as “HFH personnel”) as required such as: managing, processing and moving CBEST client referrals (also referred to as “referrals” or “clients”) through the various steps of the CBEST program.  Specifically, the position will work directly with clients, ensuring clients are properly served and directed to the appropriate next step within the CBEST program, monitoring case progress, communicating with clients, Legal Services providers, Los Angeles County Department of Public Social Services (DPSS), Los Angeles County Department of Mental Health (DMH) and/or Department of Health Services (DHS) clinicians, Social Security Administration (SSA), and SSA’s Disability Determination Services (DDS) office regularly and as needed.

The position will report to HFH personnel as applicable.

The position may require frequent travel to all eight Los Angeles County Service Planning Areas to meet with and engage clients, attend various meetings with HFH personnel and/or HFH community/contracted agencies, and/or attend/participate at off-site HFH related meetings, conferences, etc.

as applicable.

Duties and responsibilities include, but are not limited to, the following:


* Regularly communicates with the clients regarding status update for the cases and assures that clients are aware of any necessary follow-up in or...