Part time Associate Banker Brooklyn East (30 Hours)

As a Part-time Associate Banker within our Brooklyn East branch, you will play a crucial role in delivering exceptional customer experiences and fostering long-lasting relationships.

You will engage with clients, assist with everyday transactions, educate clients on self-service options, and introduce them to our licensed bankers.

Your contribution will significantly impact the success of our branch.

Job Responsibilities



* Engaging clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings.


* Helping clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address, accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements


* Educating clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs, whenever, wherever and however they want.


* Building relationships with clients by sharing product knowledge and solutions and introducing them to our licensed bankers when an additional opportunity is identified.


* Assisting clients and the branch team by helping with new account openings when needed.


* Performing branch operations which may include managing cash devices (e.g., cash vault, ATM, etc.) while adhering to all bank policies and procedures.

Required qualifications, capabilities and skills



* Minimum 6 months of customer service experience required


* High school diploma or GED equivalent required

Preferred qualifications, capabilities and skills



* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment


* Cash handling experience preferred


* Professional, thorough, and organized with follow-up skills


* Strong desire and ability to influence, educate, and connect customers to technology


* Excellent interpersonal communication skills, as well as strong attention to detail and time management


* Ability to quickly and accurately learn products, services, and procedures

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.

Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individua...