Logistics Specialist
Accelerate your career at RXO.
RXO is a leading provider of transportation solutions.
With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.
We create more efficient ways for shippers and carriers to transport goods across North America.
Compensation range for this role is : $19- $21.
$500 sign-on bonus offered to eligible participants hired while the program is in effect, paid in two installments.
Bonuses are subject to all applicable taxes.
All other rules governing this program will apply.
Current employees and contract workers are not eligible.
As the Specialist, Logistics, you will be responsible for monitoring drivers’ delivery activity, scheduling, delivery and routing issues with external customers and contracted drivers.
Position involves heavy phone contact between external customers and contracted drivers.
In addition, the position is responsible for billing and data entry tasks.
As a part of the RXO team, you’ll have a starring role in helping us continue to provide daily freight solutions for our global customers.
What your day-to-day will look like:
* Maintain phone communication between external customers and contracted drivers/couriers
* Assist contracted drivers with delivery issues
* Resolve any customer issues, complaints and answer questions
* Monitoring progress of delivery routes
* Customer billing and data entry tasks
* Assign drivers/couriers delivery routes
* Oversee all unloading processes of returning routes at days end
* Additional duties as requested
What you’ll need to excel:
At a minimum, you’ll need:
* 1 year of experience in a customer service role resolving issues and responding to customer requests
It’d be great if you also have:
* High school diploma or equivalent
* Experience in a call center environment
* Strong customer service skills and the ability to satisfactorily resolve issues
* Solid ability to multitask with exceptional organizational skills
* Ability to thrive under pressure while delivering solutions that exceed customer expectations
This job requires the ability to:
* Able to lift up to 25 pounds
In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers.
We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking.
If you’re driven and looking for a place to grow, come join us.
Does this sound like you? Check out what else RXO has to offer.
Massive Benefits
* Competitive pay
* Health, dental and vision insurance
* 401(k) with company match
* Life insurance, disability
* Employee Assistance Program (EAP)
* Paid time off
* Tuition reimbursement program
Our Culture
We do great things when we are inc...
- Rate: Not Specified
- Location: Sumner, US-WA
- Type: Permanent
- Industry: Finance
- Recruiter: RXO
- Contact: Not Specified
- Email: to view click here
- Reference: 361880-en_US
- Posted: 2024-10-11 08:17:26 -
- View all Jobs from RXO
More Jobs from RXO
- Single Hand Pipe Welder
- Inside Sales Admin (Aerospace) (Chittenango, NY)
- Operations & Training Coordinator
- Territory Sales Manager - Commercial HVAC
- Assembly Worker- 1st shift
- Postbote für Pakete und Briefe (m/w/d)
- Account Manager, Hybrid, Express Scripts
- Manager, Physician & Ancillary Contracting - VA/MD/DC market
- Product Management Senior Advisor - Express Scripts - Hybrid
- Bilingual Behavioral Health Educator/ Licensed Social Worker- Evernorth - Washington DC
- Client Informatics Summer Internship
- LPN/LVN Case Management Analyst (Medicare Clinical Operations) Work from Home, Anywhere, USA
- Pharmacy Prior Authorization Representative - Remote
- Registered Nurse-In Home Primary Care- Hybrid- Houston, TX
- Business Project Senior Advisor, US Employer Operations Risk Enablement - Evernorth - Remote
- AVP, Provider Contract Network Management - AZ market
- Program Management Advisor - Express Scripts
- Sales Market Operations Lead Analyst
- Systems Analyst-Technical Product Owner
- Medicare Technology Operations - Head of Production Support