Operations Coordinator

At Milk Specialties Global, our focus is to create high quality ingredients designed to optimize health and nutrition.

We are passionate and dedicated people.

Each day, we collectively explore new, innovative ways to enhance product performance and value through our broad human and animal nutrition portfolios.

The animal nutrition division is a leading supplier of functional fats, proteins and carbohydrates.

We offer a comprehensive benefits package which includes medical, dental, vision and life insurance as well as a healthy 401(k) company match program.

The Operations Coordinator has the responsibility for managing office and plant business systems and developing process improvements to support and maintain timely and accurate information flow.

Responsibilities: 


* Customer and Order Management:
+ Receive and accurately process customer orders within 24 hours of receipt and process through System 21Send out Order Acknowledgements on all customer orders.
+ Process changes to orders as needed, communicate change with customers and staff as needed, resend order acknowledgement to customer.
+ Scan PO from customer into Smart Search for each order.
+ Scan BOL, pick, trailer inspection form, and anything else we have for each order into Smart Search.
+ Assist with problem resolution of customer inquiries and concerns.
+ Assist with freight quotes when customers request one.
+ Handle and mail checks that come in from customer or from companies that we send metal or pallets to for a credit to the lockbox.


* Order Processing and Data Entry:
+ Accurately enter and process work orders into the company’s production management system.
+ Create and issue purchase orders based on production requirements and inventory levels.
+ Ensure that purchase orders align with production needs and vendor agreements.
+ Act as a liaison between the production team, procurement department, and vendors to ensure smooth operations.


* Administrative and Office Support:
+ Perform general administrative responsibilities as needed including miscellaneous filing, distributing and sending faxes, coordinating office machine maintenance, document preparation, and office organization.
+ Answer incoming calls and direct them to appropriate person.

Screen calls and take messages as necessary.

Greet and direct all visitors.
+ Daily sort all incoming company mail and UPS packages and distribute as necessary.

Prepare outgoing mail.

Prepare all pick-ups and necessary paperwork for outgoing UPS and Fed Ex shipments.
+ Maintain office area daily and maintain inventory of supplies and order when needed.


* Inventory Management and Supplies:
+ Order supplies for the Plant/Lab and own the inventorying of said items.
+ Manage safety shoe/boot ordering.
+ Maintain PPE for visitors, sanitize s...