Business Advisor, CRM and Salesforce Excellence  

At Elanco (NYSE: ELAN) – it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.

We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to sustainability – the Elanco Healthy Purpose™ – to advance the health of animals, people, the planet and our enterprise.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.

We believe that diversity is the driving force behind innovation, creativity, and overall business success.

Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals’ lives better makes life better – join our team today!

Your Role: Business Advisor, CRM and Salesforce Excellence   

As the Business Advisor, CRM and Salesforce Excellence, you will play a pivotal role in shaping and enhancing the CRM system, ensuring alignment with Sales Force Effectiveness (SFE) KPIs and business goals.

In this role, you’ll be responsible for driving the strategic direction of the CRM system, managing data standards, providing critical insights to optimize the commercial business, and offering solutions for system alignment across CRM functions.

You will collaborate closely with global and local teams to improve system functionalities, integration, marketing, analytics, and overall adoption.   

Your Responsibilities:   



* Lead the CRM ‘power user’ community and collaborate with Commercial Operations to ensure consistent reporting, analysis, and system alignment with SFE KPIs, while driving solutions for system needs and integrations across US Pet Health.   



* Represent US Pet Health in the Global Community, collaborating with Marketing, Analytics, and IT to enhance CRM and SFE functionalities, and provide guidance on system governance and alignment.   



* Develop and implement strategies to increase CRM adoption and effectiveness, including communication plans, user training roadmaps, and troubleshooting support for CRM business needs.   



* Oversee SFE report accuracy, data preparation, and customer targeting to optimize sales execution and field performance, while leveraging CRM insights for sales force automation.   



* Collaborate with global CRM/SFE/IT teams to drive decisions on new functionalities, system governance, and CRM roadmap planning to meet US Pet Health business goals.   



* Manage US Pet Health’s data standards, system governance, and lead improvements in field force automation.   

What You Need to Succeed (minimum qualifications):   



* Education: Bachelor’s Degree in Business, Marketing, IT, or a related field.   



* Experience: 10+ years of proven experience working with integrated ...