Product Manager - Personalization

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.

Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Customer Acquisition and Marketing Platforms, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.

As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.

Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.

With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities



* Develops a product strategy and product vision that delivers value to customers


* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap


* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition


* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability


* Takes the Personalization Shopping Product Backlog from inception to execution


* Partners with a diverse group of clients and stakeholders to source features, requirements, acceptance criteria, owning the end to end experience


* Connects people and teams together, fostering a collaborative environment and culture


* Curates and tells the product story across stakeholders, clients and leadership


* Constantly assessing the landscape, competition, and leaders in industry in order to fuel blue sky/out of the box new ideas


* Be a customer advocate - restlessly champion consistent and seamless user experiences across all assets and channels


* Supports end to end controls process to ensure compliance

Required qualifications, capabilities, and skills



* 5+ years of experience or equivalent expertise in product management or a relevant domain area


* Advanced knowledge of the product development life cycle, design, and data analytics


* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management


* Experience in the financial vertical


* Culture carrier

Preferred qualifications, capabilities, and skills



* Demonstrated prior experience working in a highly matrixed, complex organization


* Extensive experience in financial services, especially Credit Card and Consumer Banking


* Experience in direct response marketing
...