Sr Counselor - Outreach

Description & Requirements

Are you passionate about supporting families and ensuring children's needs are met? Maximus, a leading provider of solutions that address social and human services challenges, is looking for a dedicated Child Support Specialist to join our team.

In this role, you will play a crucial part in helping families navigate the complexities of child support services and ensure compliance with legal requirements.

As a Child Support Specialist at Maximus, you will be responsible for reporting for OH, KY and assistance and support with NJ reporting.

This position is Remote within the Columbus OH area.



*

*This position may require up to 5% travel to Columbus OH Office.

Must live within 1.5 hours of Columbus, OH.

Why Join Maximus?

- • Competitive Compensation - Quarterly bonuses based on performance included!

- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.

Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.

- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,

- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).

- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.

- • Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.

- • Tuition Reimbursement - Invest in your ongoing education and development.

- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.

- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.

- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:

- Conduct regular one-on-one or group training sessions for existing providers, necessitating travel.

- Attend and actively participate in recruitment events to attract new providers to the program.

- Handle escalated provider issues efficiently and effectively.

- Address urgent concerns related to high visibility providers, ensuring swift resolutions.

- Offer ongoing support to designated providers as assigned.

- Collaborate with client, fellow contractors, and stakeholders to communicate and implement - operational policy changes.

- Stay updated on project details and changes.

- Extensive travel is an inherent part of the role.

- Fulfill additional assignments as directed by management.



* Reporting experience for Paternity projects.


* Outreach experience for Paternity projects.


* Data tracking for Paternity projects.


* 4 Years of experience in Paternity projects


* Must resi...