Admin 1 - Admin Svcs

Description & Requirements

Maximus is thrilled to offer a great opportunity for an Admin 1 - Admin Services role within our Wisconsin FoodShare Employment and Training (FSET) project.

This position supports crucial administrative functions, helping participants build self-sufficiency through job training and employment services across Wisconsin.

This is a remote, full-time position with Monday through Friday hours.

The ideal candidate must reside in the state of Wisconsin.

Why Join Maximus?

- • Competitive Compensation - Quarterly bonuses based on performance included!

- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.

Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program.
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:

- Answer general inbound calls and place outbound calls with the goal of increasing business, customer satisfaction, and customer retention.

- Follow basic procedures and scripts, using fundamental knowledge of company and project directories, services, and products to assist customers and clients.

- Type or generate letters and other documents as necessary.

- Assist in the maintenance of the office record and filing systems.

- Retrieve, log, and route correspondence (faxes, email, letters, etc.).

- Prepare and log outgoing and incoming shipments.

- Ensure document control of mail and project correspondence.

- Handle mail and postal machine.-Assist with coordination of meetings both internally and with the customer and participate as necessary.

- Backup support for recording and providing meeting minutes within the required time frame as necessary.

- Make reminder calls for orientation appointments related to employment, housing resources, and childcare, ensuring participants are well-prepared and informed.

- Monitor Med-Chat interactions and effectively communicate with program participants, addressing their questions and providing necessary support.

Minimum Requirem...