Commercial Business and Financial Services Manager - Onsite

In conjunction with the VP Commercial Origination & Business Development Executive, this role develops and executes the Commercial and Business Segment for lending and deposit products.

In collaboration with internal corporate business partners, develops business strategy, grows the commercial and business membership and delivers on Commercial goals.

Effectively builds the commercial and business segment of the credit union portfolio by soliciting, promoting and communicating credit union membership and its benefits.   This includes existing relationships and making sure retention of those relationships is kept to the highest levels.

Participates in community activities to promote and increase awareness of Nuvision Federal Credit Union and/or Denali.

A division of Nuvision Credit Union.

Develop, train, and collaboratively work with the retail and Small Business teams on the commercial and business products and services offered by the credit union for referrals.

This role is responsible for researching to understand competitive landscape within the various markets, uses findings and insights to help define product niches, establish product pricing recommendations and distribution channels.

Drives culture and change processes that build and evolve the commercial and business segments within the Nuvision marketplaces.

Responsibilities: 


* Leads Commercial and Business Financial Services team (hires, trains and manages) collaborating with internal corporate business partners and markets to ensure products meet the need of the commercial and business segment.

Builds strong, collaborative relationships with the members to keep retention of those members high and to grow the commercial and business membership according to assigned sales goals.


* Collaborates with commercial lending, small business team and retail partners to ensure product development for the commercial and business segments are effectively being  offered to understand where enhancements are needed and the retention of the commercial and business membership is kept at the highest level. 


* Responsible for the Commercial & Business FS Branch Operations.

To include approving overrides, check holds, deposit items, and withdrawal amounts that are above and beyond a teller’s/BFSO assigned limits.


* Accountable for research, understanding competitive landscape of products and services, understanding the specific needs within each market.

Provides recommendations as needed.


* Monitors performance, provides ongoing performance feedback and coaching to direct reports, indirect reports and others as needed, and conducts performance & development conversations as well as effective performance evaluations.


* Implement, monitor, and ensure compliance with Credit Union policies and procedures in relation to commercial and business operations.  Review and recommend changes to department procedures to improve efficiencies and exceed member service and sales ...