Universal Personal Banker - Monroe

THIS POSITION REPORTS TO:

Retail Branch Manager

MINIMUM REQUIREMENTS FOR POSITION:


* High school graduate or equivalent


* Minimum one year retail banking of sales and customer service experience 


* High school graduate or equivalent


* Minimum of one year retail banking sales and customer service experience


* One year work experience at First National Bank and Trust preferred


* Excellent customer service skills


* Strong interpersonal, oral and written communication skills and aptitude


* Basic math aptitude and proficiency


* Knowledge of bank accounting principles


* Ability to learn and utilize new technologies


* Knowledge of general banking products and services

PRIMARY ACTIVITIES AND RESPONSIBILITIES:


* Successfully complete on-going Personal Banker 1 training


* Successfully complete on-going Teller 1 training


* Perform teller transactions, open deposit accounts, input consumer loan applications and navigate the loan process


* Understand and support Going for Gr-8 and other bank-wide initiatives


* Support sales and service strategies that build relationships and promote needs based selling


* Adhere to bank policies, procedures and banking regulations


* Demonstrate understanding of and comply with established security procedures


* Maintain confidentiality of customer information and activities


* Promote and achieve accuracy and quality in branch work


* Recognize and act on opportunities to achieve assigned sales and service goals


* Become proficient with job-related systems and equipment


* Participate in the general upkeep and appearance of the Branch


* Participate in available training opportunities


* Understands and complies with Bank mission, organizational structure, employee handbook, bank security, policies and procedures, standards of conduct and incentive program.


* Support Community Reinvestment Act (CRA) through business development efforts and by participating in bank hosted and community events


* Performs other duties as needed or assigned.


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See job description