Office Administrator

Primary Responsibility :

Coordinates daily, general office activities of a department or small facility.

Responsibilities may include assisting with: payroll, traffic, customer service, and accounting/budgeting functions.

May have responsibility for coordinating Human Resources functions such as recruitment, training, discipline, labor management provisions, and development/communication of operational policies, programs, and procedures.

May coordinate work through other employees

What You'll Do :

• Implement corporate and departmental policies, procedures, and service standards in conjunction with management.
• Communicate work procedures and company policies to staff.
• Maintain records pertaining to inventory, human resources, orders, supplies, and machine maintenance.
• Provide input to management concerning such issues as staffing decisions and procedural changes.
• Monitor inventory levels and requisition or purchase supplies as needed.
• Assist employees to facilitate productivity or to overcome difficult aspects of work.
• Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
• Provide employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes.

Resolve customer complaints and answer customers' questions regarding policies and procedures.
• Review records and reports pertaining to activities such as production, payroll, and shipping to verify details, monitor work activities, and evaluate performance.
• Coordinate the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
• Prepare and maintain work records and reports of information such as employee time and wages, daily receipts, or inspection results.
• Collaborate with workers and managers to solve work-related problems.
• Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads.
• Plan staff meetings to relay general information or to address specific topics, such as safety.
• Counsel employees in work-related activities, personal growth, or career development.
• Recommend human resource actions, such as promotions, transfers, or disciplinary measures.
• Assess training needs of staff and arrange for or provide appropriate instruction.
• Assist with resolving human resources problems, complaints, or formal grievances when possible, or refer them to higher-level supervisors for resolution.
• May assist in evaluating employee performance and preparing performance appraisals.
• Other duties as requested.

What Experience and Education You Need :

• HS diploma or equivalent
• 3+ years experience
• 1+ year experience in coordinator/lead role

What Could Set You Apart :

• Perform work duties and assist others in their performance.
• Ab...