Change Consultant

The Change Consultant supports execution on medium to high-risk efforts that support the firm's core strategies and may also design and lead end-to-end change strategy on low- to medium-risk change initiatives.

As a member of the Canada Business Units Change Management and Communications team, the Change Consultant will primarily support, transform and grow the business priorities, and regulatory efforts.  The Change Consultant plays an important role in shaping the associate experience for the Canada Business Unit.

The Change Consultant will:

Support the execution of change management strategy on medium- and high-risk, high complexity efforts that support the Canada Business Units core strategies, adhering to the firm's Change framework, methodology, systems and tools to ensure efficiency, consistency, and alignment with other capabilities.

Design and lead end-to-end change strategy on low- and medium-risk change initiatives, adhering to the firm's Change framework, methodology, systems and tools to ensure efficiency, consistency, and alignment with other capabilities.

Demonstrate execution and consultation skills to anticipate and respond to shifts in strategy as warranted, leveraging data and stakeholder input to adjust the execution plan when necessary.

May informally lead multiple contributors and subject matter experts that support the complex change management execution effort.

Consult with and provide self-service guidance to stakeholders on change management best practices and resource application.

Partner with stakeholders, subject matter experts and other change team members to identify and assess risks, issues, and opportunities with impacts for stakeholders related to other change underway and coordinate with those teams to integrate and align efforts, through the stakeholder lens.

Drive and recommend improvements in internal communications content and channel delivery to reflect industry "best-in-class" practices that will strengthen Canada Change Management & Communications impact and value.

Consult, advise and coach the Sponsor (executive level), Steering Committee, business leaders, and integration groups on change management strategies and execution.

Key member of the overall Change and Communications team involved in change execution, influential in coaching on our change methodology, framework, and best practices.
 


* Bachelor's Degree


* 3+ years of change management, communications or related experience on complex projects


* Strong communication, organizational, and project management skills 


* Strong interpersonal skills and judgment  


* Demonstrated ability to work with teams.


* Demonstrated success navigating complex, dynamic environments. 

Preferred:


* 2+ years of experience coaching others


* Experience with Lean/Agile Change Management


* Prosci Certification preferred