Director, Customer Account Manager - Small Store

Director, Customer Account Manager - Small Store

Tampa, FL, USA Req #41480

Tuesday, May 21, 2024

Who We Are:


* Coca-Cola Beverages Florida, LLC (Coke Florida) is a family-owned independent Coca-Cola bottler that is the third largest privately-held and the sixth largest independent Coca-Cola bottler in the United States.


* Coke Florida sells, markets, manufactures and distributes over 600 products of The Coca-Cola Company and other partner companies including Monster Beverage Corporation and BODYARMOR.


* Coke Florida was named as a 2023 US Best Managed Company by Deloitte Private and The Wall Street Journal.

This program recognizes outstanding U.S.

private companies and the achievements of their management teams in four key areas: strategy, ability to execute, corporate culture, and governance/financial performance.

What We Offer:
Eligible full time Coke Florida Associates can participate in our Total Rewards Program which includes:


* Total Wellness Programs including health, dental and vision plans


* 401K program with healthy company match


* Supplemental Life Insurance


* Three weeks of vacation pay, and 11 company paid holidays

*


* Tuition reimbursement


* Employee Assistance Programs (EAP)


* Competitive compensation

Coke Florida is looking for a Director of Small Store Customer Management based out of our Tampa area office.

What You Will Do:

The Director of Customer Management Small Store- Retail Sales is responsible for growing National Retail Sales Customer within the Coca-Cola Beverages Florida territory through actively engaging and supporting the Drug and Convenience Store Channels of business.

They lead a team consisting of Customer Account Managers in building multi-tier relationships and delivering win-win solutions.

The Director is responsible for coaching and developing their team.

Further, they are responsible in fostering a fully integrated cross-functional culturewhereby interaction is inclusive of but not limited to Profit Growth Management, Commercial Marketing and Sales Operations.

Roles and Responsibilities:


* Maximize volume, share and profit for the Company and key channels of business


* Deliver customer annual revenue targets through Collaborative Business Planning Process.


* Development and implementation of business plans, including specific objectives, strategies, initiatives and tools


* Acts as senior Coca-Cola Beverages Florida contact for collaboration and influence with the retailer


* Interfaces with customer with a general management approach, bringing strategic value opportunities to the customer that span the capabilities of CCBC (inclusive of Commercial Leadership, Product Supply, etc.)


* Collaborate with National Sales/Customer teams, Business Unit representatives, Business Planning/Analysis, Revenue Mtg., Packaging/Innovation, and Marketing to develop Channel strategies, plans and programs


* Lead communication with Senio...