Security Officer

JOB FUNCTIONS & RESPONSIBILITIES:


* Maintain complete awareness of:
+ Scheduled group activities and house count.
+ Hotel facilities and services.
+ Hours of operation.
+ Facility layout.
+ Fire and emergency plans.
+ Departmental rules of conduct.


* Review department log records and be familiar with pertinent information relevant to the daily shift.

Review the hotel status and follow up actions with the previous shift officer.


* Issue radios, beepers, keys to designated hotel personnel.  Maintain accurate records and ensure the safekeeping of such in accordance to hotel procedures.


* Check employee I.D.'s and ensure accuracy of employee timecard punches as employees arrive/leave the employee entrance in accordance with hotel standards.


* Conduct timecard audits as assigned.


* Ensure all non-hotel personnel arriving at employee entrance are properly escorted while on property according to hotel policy.


* Inspect employee packages, purses, bags, etc.

as employees enter or leave the property as designated by hotel policy.


* Provide escorts for employees in accordance with departmental standards.


* Ensure that after-hours access into secured hotel areas are properly authorized, monitored and documented in accordance with hotel standards.


* Handle deliveries received during non-business hours following hotel procedures.


* Work with outside agencies (i.e., police) cooperatively and follow established hotel regulations.


* Coordinate emergency situations as specified in departmental manual.


* Contact the Director of Security immediately for emergency situations as specified in departmental manual.


* Monitor surveillance cameras as assigned.


* Investigate duress alarms and comply with respective procedures.


* Patrol the property with specified equipment, checking all designated points and document all actions taken in accordance with departmental standards.


* Resolve safety hazard situations.


* Ensure all guest room doors are secured; assist guests with room access in accordance with hotel procedures.


* Ensure all guest room doors are secured; assist guests with room access in accordance with hotel procedures.


* Challenge suspicious persons on hotel property in accordance with departmental procedures.


* Conduct designated investigations into theft or lost items, noise complaints, assault complaints, food poisoning complaints and other guest complaints, complete documented reports in accordance with departmental procedures.


* Respond to the scene of guest/employee accident promptly; administer first aid/C.P.R.

in accordance to guidelines and comply with all departmental procedures; communicate specified information to E.M.S./medical personnel as required.


* Report to scenes of guest or employee fighting and follow designated procedures.


* Comply with state regulations and ho...