Concierge

Are you looking for:

• Work/Life Balance?

• A company where you will make a difference?

• A unique remote work policy?

• Tuition reimbursement?

• Fitness Reimbursement?

• 401K program with company match?

• Ownership of a well performing stock?

• 19 days of Paid Time Off (PTO)?

• Commuter Reimbursement?

• Cellular Phone discounts?

• Vehicle Discounts?

SBA is one of the top 20 Real Estate Investment Trusts (REITs) based on market capitalization.

Since 1989 SBA Communications has been a leading independent owner and operator of wireless communications infrastructure.

Currently in 16 countries and growing, we are seeking career

minded individuals who want to feel valued and work in a fast-paced company.

You can search our openings, review our benefits, and learn more about SBA Communications by clicking on the link.

https://www.sbasite.com

Your Next Career Opportunity – Concierge - Part Time

The Concierge is responsible for demonstrating outstanding customer service skills representative of Metropolitan Loft Apartments.

The role is also accountable for the professional, effective and efficient handling of all residents and guests requests upon entering the controlled apartment building entry, and providing exemplary customer service in a manner consistent with the organization's values.

Furthermore, core job duties include but are not limited to greeting all residents and guests in a hospitable manner, maintaining a professional phone etiquette, facilitating the flow of individuals (e.g.

vendors), assisting the Leasing Office with the coordination of resident moves, following emergency procedures, collecting and holding resident packages, maintaining the overall appearance of the lobby area, and performing routine security checks.

What You Will Do – Primary Responsibilities


* Answers telephone and greets residents/guests upon entry, responds to requests, questions and any other needs.


* Documents and reports issues and incident reports in a timely manner, as needed, for the management team to review.


* Demonstrates excellent customer service, communication and time management skills.


* Monitors emergency response system (e.g.

fire alarms/intercom) and responds in a timely and efficient manner based on standard operating procedures.


* Monitors and controls the electronic security control system.


* Logs and secures packages received until recipient retrieves items.


* Follows-up on all complaints/issues notifying management team, as deemed appropriate.


* Ensures all safety precautions and procedures are followed while performing duties such as routine floor checks.


* May assist with resident notifications or special events.


* Write work orders, incident reports, and residents’ requests and send to Leasing Office in a timely manner.


* Other projects and duties as assigned by supervisor.


* Ability and willingness to work a flexible schedule to suppor...