-
Specific Accountabilities:
* Setting and meeting performance targets for speed, efficiency, sales and quality
* Managing the daily running of your team within a busy contact centre environment
* The delivery of an inbound and outbound service as and when required, with a view to maintaining compliant service delivery
* Liaising with Supervisors, Team Leaders, team members, Operations Managers, external customers and other colleagues to gather information and resolve issues
* Following the Quality Management System, to improve quality and minimise errors
* Reviewing the performance of staff, identifying training needs and planning training sessions in collaboration with Support Services team
* Handling complex customer complaints or enquiries
* Organising staffing, including shift patterns and the planning the number of employees required to meet demand
* Improving performance by raising efficiency
* Managing compliance to HR policies for contact centre staff
* Reporting findings/results to management on a regular basis, putting forward ideas and recommendations concerning the development of employees and the improvement of procedures and policies currently in place
* Lead by example with regards to behaviours acting professionally at all times and driving
* Maximus UK culture
* Operate within and as a driver of a diverse, inclusive and supportive working environment
* Work with the Recruitment Manager as required in the hiring of new employees and the continuous improvement of the recruitment process
* Developing constructive and cooperative working relationships with colleagues
* Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required e.g.
PCI, GDPR, ISO 27001, 9001 and 14001
* Health and safety procedures must always be followed in order to control risks to self and others
Qualifications & Experience
* Experience in a similar role delivering a telephone and / or online based service
* Experience of supervising and leading a team
* Experience of coaching & developing staff
* Experience of delivering session support and managing safeguarding concerns
* Experience of and ability to produce detailed reports including statistical analysis
* Ability to act and plan at an operational and strategic level
* Proficient in the use of Microsoft Office applications
* Experience using data to influence and drive change
* Willingness to work flexibly, at short notice
Individual Competencies
* Ability to build strong relationships whilst working remotely, with strong stakeholder relationships.
* Understand and ability to maintain confidentiality.
* Excellent interpersonal skills.
* Good spoken and written communication skills.
* Demonstrates flexibility and adaptability
* Ability to influence and negotiate with managers at all levels.
...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-09-15 11:18:34
-
Specific Accountabilities:
* Setting and meeting performance targets for speed, efficiency, sales and quality
* Managing the daily running of your team within a busy contact centre environment
* The delivery of an inbound and outbound service as and when required, with a view to maintaining compliant service delivery
* Liaising with Supervisors, Team Leaders, team members, Operations Managers, external customers and other colleagues to gather information and resolve issues
* Following the Quality Management System, to improve quality and minimise errors
* Reviewing the performance of staff, identifying training needs and planning training sessions in collaboration with Support Services team
* Handling complex customer complaints or enquiries
* Organising staffing, including shift patterns and the planning the number of employees required to meet demand
* Improving performance by raising efficiency
* Managing compliance to HR policies for contact centre staff
* Reporting findings/results to management on a regular basis, putting forward ideas and recommendations concerning the development of employees and the improvement of procedures and policies currently in place
* Lead by example with regards to behaviours acting professionally at all times and driving
* Maximus UK culture
* Operate within and as a driver of a diverse, inclusive and supportive working environment
* Work with the Recruitment Manager as required in the hiring of new employees and the continuous improvement of the recruitment process
* Developing constructive and cooperative working relationships with colleagues
* Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required e.g.
PCI, GDPR, ISO 27001, 9001 and 14001
* Health and safety procedures must always be followed in order to control risks to self and others
Qualifications & Experience
* Experience in a similar role delivering a telephone and / or online based service
* Experience of supervising and leading a team
* Experience of coaching & developing staff
* Experience of delivering session support and managing safeguarding concerns
* Experience of and ability to produce detailed reports including statistical analysis
* Ability to act and plan at an operational and strategic level
* Proficient in the use of Microsoft Office applications
* Experience using data to influence and drive change
* Willingness to work flexibly, at short notice
Individual Competencies
* Ability to build strong relationships whilst working remotely, with strong stakeholder relationships.
* Understand and ability to maintain confidentiality.
* Excellent interpersonal skills.
* Good spoken and written communication skills.
* Demonstrates flexibility and adaptability
* Ability to influence and negotiate with managers at all levels.
...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-09-15 11:18:31
-
Specific Accountabilities:
* Setting and meeting performance targets for speed, efficiency, sales and quality
* Managing the daily running of your team within a busy contact centre environment
* The delivery of an inbound and outbound service as and when required, with a view to maintaining compliant service delivery
* Liaising with Supervisors, Team Leaders, team members, Operations Managers, external customers and other colleagues to gather information and resolve issues
* Following the Quality Management System, to improve quality and minimise errors
* Reviewing the performance of staff, identifying training needs and planning training sessions in collaboration with Support Services team
* Handling complex customer complaints or enquiries
* Organising staffing, including shift patterns and the planning the number of employees required to meet demand
* Improving performance by raising efficiency
* Managing compliance to HR policies for contact centre staff
* Reporting findings/results to management on a regular basis, putting forward ideas and recommendations concerning the development of employees and the improvement of procedures and policies currently in place
* Lead by example with regards to behaviours acting professionally at all times and driving
* Maximus UK culture
* Operate within and as a driver of a diverse, inclusive and supportive working environment
* Work with the Recruitment Manager as required in the hiring of new employees and the continuous improvement of the recruitment process
* Developing constructive and cooperative working relationships with colleagues
* Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required e.g.
PCI, GDPR, ISO 27001, 9001 and 14001
* Health and safety procedures must always be followed in order to control risks to self and others
Qualifications & Experience
* Experience in a similar role delivering a telephone and / or online based service
* Experience of supervising and leading a team
* Experience of coaching & developing staff
* Experience of delivering session support and managing safeguarding concerns
* Experience of and ability to produce detailed reports including statistical analysis
* Ability to act and plan at an operational and strategic level
* Proficient in the use of Microsoft Office applications
* Experience using data to influence and drive change
* Willingness to work flexibly, at short notice
Individual Competencies
* Ability to build strong relationships whilst working remotely, with strong stakeholder relationships.
* Understand and ability to maintain confidentiality.
* Excellent interpersonal skills.
* Good spoken and written communication skills.
* Demonstrates flexibility and adaptability
* Ability to influence and negotiate with managers at all levels.
...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-15 11:18:27
-
Specific Accountabilities:
* Setting and meeting performance targets for speed, efficiency, sales and quality
* Managing the daily running of your team within a busy contact centre environment
* The delivery of an inbound and outbound service as and when required, with a view to maintaining compliant service delivery
* Liaising with Supervisors, Team Leaders, team members, Operations Managers, external customers and other colleagues to gather information and resolve issues
* Following the Quality Management System, to improve quality and minimise errors
* Reviewing the performance of staff, identifying training needs and planning training sessions in collaboration with Support Services team
* Handling complex customer complaints or enquiries
* Organising staffing, including shift patterns and the planning the number of employees required to meet demand
* Improving performance by raising efficiency
* Managing compliance to HR policies for contact centre staff
* Reporting findings/results to management on a regular basis, putting forward ideas and recommendations concerning the development of employees and the improvement of procedures and policies currently in place
* Lead by example with regards to behaviours acting professionally at all times and driving
* Maximus UK culture
* Operate within and as a driver of a diverse, inclusive and supportive working environment
* Work with the Recruitment Manager as required in the hiring of new employees and the continuous improvement of the recruitment process
* Developing constructive and cooperative working relationships with colleagues
* Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required e.g.
PCI, GDPR, ISO 27001, 9001 and 14001
* Health and safety procedures must always be followed in order to control risks to self and others
Qualifications & Experience
* Experience in a similar role delivering a telephone and / or online based service
* Experience of supervising and leading a team
* Experience of coaching & developing staff
* Experience of delivering session support and managing safeguarding concerns
* Experience of and ability to produce detailed reports including statistical analysis
* Ability to act and plan at an operational and strategic level
* Proficient in the use of Microsoft Office applications
* Experience using data to influence and drive change
* Willingness to work flexibly, at short notice
Individual Competencies
* Ability to build strong relationships whilst working remotely, with strong stakeholder relationships.
* Understand and ability to maintain confidentiality.
* Excellent interpersonal skills.
* Good spoken and written communication skills.
* Demonstrates flexibility and adaptability
* Ability to influence and negotiate with managers at all levels.
...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-09-15 11:18:23
-
Specific Accountabilities:
* Setting and meeting performance targets for speed, efficiency, sales and quality
* Managing the daily running of your team within a busy contact centre environment
* The delivery of an inbound and outbound service as and when required, with a view to maintaining compliant service delivery
* Liaising with Supervisors, Team Leaders, team members, Operations Managers, external customers and other colleagues to gather information and resolve issues
* Following the Quality Management System, to improve quality and minimise errors
* Reviewing the performance of staff, identifying training needs and planning training sessions in collaboration with Support Services team
* Handling complex customer complaints or enquiries
* Organising staffing, including shift patterns and the planning the number of employees required to meet demand
* Improving performance by raising efficiency
* Managing compliance to HR policies for contact centre staff
* Reporting findings/results to management on a regular basis, putting forward ideas and recommendations concerning the development of employees and the improvement of procedures and policies currently in place
* Lead by example with regards to behaviours acting professionally at all times and driving
* Maximus UK culture
* Operate within and as a driver of a diverse, inclusive and supportive working environment
* Work with the Recruitment Manager as required in the hiring of new employees and the continuous improvement of the recruitment process
* Developing constructive and cooperative working relationships with colleagues
* Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required e.g.
PCI, GDPR, ISO 27001, 9001 and 14001
* Health and safety procedures must always be followed in order to control risks to self and others
Qualifications & Experience
* Experience in a similar role delivering a telephone and / or online based service
* Experience of supervising and leading a team
* Experience of coaching & developing staff
* Experience of delivering session support and managing safeguarding concerns
* Experience of and ability to produce detailed reports including statistical analysis
* Ability to act and plan at an operational and strategic level
* Proficient in the use of Microsoft Office applications
* Experience using data to influence and drive change
* Willingness to work flexibly, at short notice
Individual Competencies
* Ability to build strong relationships whilst working remotely, with strong stakeholder relationships.
* Understand and ability to maintain confidentiality.
* Excellent interpersonal skills.
* Good spoken and written communication skills.
* Demonstrates flexibility and adaptability
* Ability to influence and negotiate with managers at all levels.
...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-09-15 11:18:23
-
Specific Accountabilities:
* Setting and meeting performance targets for speed, efficiency, sales and quality
* Managing the daily running of your team within a busy contact centre environment
* The delivery of an inbound and outbound service as and when required, with a view to maintaining compliant service delivery
* Liaising with Supervisors, Team Leaders, team members, Operations Managers, external customers and other colleagues to gather information and resolve issues
* Following the Quality Management System, to improve quality and minimise errors
* Reviewing the performance of staff, identifying training needs and planning training sessions in collaboration with Support Services team
* Handling complex customer complaints or enquiries
* Organising staffing, including shift patterns and the planning the number of employees required to meet demand
* Improving performance by raising efficiency
* Managing compliance to HR policies for contact centre staff
* Reporting findings/results to management on a regular basis, putting forward ideas and recommendations concerning the development of employees and the improvement of procedures and policies currently in place
* Lead by example with regards to behaviours acting professionally at all times and driving
* Maximus UK culture
* Operate within and as a driver of a diverse, inclusive and supportive working environment
* Work with the Recruitment Manager as required in the hiring of new employees and the continuous improvement of the recruitment process
* Developing constructive and cooperative working relationships with colleagues
* Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required e.g.
PCI, GDPR, ISO 27001, 9001 and 14001
* Health and safety procedures must always be followed in order to control risks to self and others
Qualifications & Experience
* Experience in a similar role delivering a telephone and / or online based service
* Experience of supervising and leading a team
* Experience of coaching & developing staff
* Experience of delivering session support and managing safeguarding concerns
* Experience of and ability to produce detailed reports including statistical analysis
* Ability to act and plan at an operational and strategic level
* Proficient in the use of Microsoft Office applications
* Experience using data to influence and drive change
* Willingness to work flexibly, at short notice
Individual Competencies
* Ability to build strong relationships whilst working remotely, with strong stakeholder relationships.
* Understand and ability to maintain confidentiality.
* Excellent interpersonal skills.
* Good spoken and written communication skills.
* Demonstrates flexibility and adaptability
* Ability to influence and negotiate with managers at all levels.
...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-09-15 11:18:18
-
Specific Accountabilities:
* Setting and meeting performance targets for speed, efficiency, sales and quality
* Managing the daily running of your team within a busy contact centre environment
* The delivery of an inbound and outbound service as and when required, with a view to maintaining compliant service delivery
* Liaising with Supervisors, Team Leaders, team members, Operations Managers, external customers and other colleagues to gather information and resolve issues
* Following the Quality Management System, to improve quality and minimise errors
* Reviewing the performance of staff, identifying training needs and planning training sessions in collaboration with Support Services team
* Handling complex customer complaints or enquiries
* Organising staffing, including shift patterns and the planning the number of employees required to meet demand
* Improving performance by raising efficiency
* Managing compliance to HR policies for contact centre staff
* Reporting findings/results to management on a regular basis, putting forward ideas and recommendations concerning the development of employees and the improvement of procedures and policies currently in place
* Lead by example with regards to behaviours acting professionally at all times and driving
* Maximus UK culture
* Operate within and as a driver of a diverse, inclusive and supportive working environment
* Work with the Recruitment Manager as required in the hiring of new employees and the continuous improvement of the recruitment process
* Developing constructive and cooperative working relationships with colleagues
* Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required e.g.
PCI, GDPR, ISO 27001, 9001 and 14001
* Health and safety procedures must always be followed in order to control risks to self and others
Qualifications & Experience
* Experience in a similar role delivering a telephone and / or online based service
* Experience of supervising and leading a team
* Experience of coaching & developing staff
* Experience of delivering session support and managing safeguarding concerns
* Experience of and ability to produce detailed reports including statistical analysis
* Ability to act and plan at an operational and strategic level
* Proficient in the use of Microsoft Office applications
* Experience using data to influence and drive change
* Willingness to work flexibly, at short notice
Individual Competencies
* Ability to build strong relationships whilst working remotely, with strong stakeholder relationships.
* Understand and ability to maintain confidentiality.
* Excellent interpersonal skills.
* Good spoken and written communication skills.
* Demonstrates flexibility and adaptability
* Ability to influence and negotiate with managers at all levels.
...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-09-15 11:18:14
-
Specific Accountabilities:
* Setting and meeting performance targets for speed, efficiency, sales and quality
* Managing the daily running of your team within a busy contact centre environment
* The delivery of an inbound and outbound service as and when required, with a view to maintaining compliant service delivery
* Liaising with Supervisors, Team Leaders, team members, Operations Managers, external customers and other colleagues to gather information and resolve issues
* Following the Quality Management System, to improve quality and minimise errors
* Reviewing the performance of staff, identifying training needs and planning training sessions in collaboration with Support Services team
* Handling complex customer complaints or enquiries
* Organising staffing, including shift patterns and the planning the number of employees required to meet demand
* Improving performance by raising efficiency
* Managing compliance to HR policies for contact centre staff
* Reporting findings/results to management on a regular basis, putting forward ideas and recommendations concerning the development of employees and the improvement of procedures and policies currently in place
* Lead by example with regards to behaviours acting professionally at all times and driving
* Maximus UK culture
* Operate within and as a driver of a diverse, inclusive and supportive working environment
* Work with the Recruitment Manager as required in the hiring of new employees and the continuous improvement of the recruitment process
* Developing constructive and cooperative working relationships with colleagues
* Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required e.g.
PCI, GDPR, ISO 27001, 9001 and 14001
* Health and safety procedures must always be followed in order to control risks to self and others
Qualifications & Experience
* Experience in a similar role delivering a telephone and / or online based service
* Experience of supervising and leading a team
* Experience of coaching & developing staff
* Experience of delivering session support and managing safeguarding concerns
* Experience of and ability to produce detailed reports including statistical analysis
* Ability to act and plan at an operational and strategic level
* Proficient in the use of Microsoft Office applications
* Experience using data to influence and drive change
* Willingness to work flexibly, at short notice
Individual Competencies
* Ability to build strong relationships whilst working remotely, with strong stakeholder relationships.
* Understand and ability to maintain confidentiality.
* Excellent interpersonal skills.
* Good spoken and written communication skills.
* Demonstrates flexibility and adaptability
* Ability to influence and negotiate with managers at all levels.
...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-09-15 11:18:14
-
Essential Duties and Responsibilities:
- Research escalated calls and decide the disposition of the case either for further escalation or to be reviewed by response team for resolution.
- Review calls monitored by quality control to determine if findings are agreed upon or if a challenge will be made.
- Create reports and analyze statistical data regarding CSR performance.
- Review monitored calls from Quality Control to determine feedback to be delivered to CSRs for development.
- Monitor and review overall CSR performance.
- Update performance files with data pertaining to direct reports overall performance.
- Create performance plans and disciplinary actions as needed.
- Answer questions pertaining to client calls.
- Assist direct reports in the usage of tools including Knowledge Source, MaxE, Perinate, and all software used on a daily basis.
- Field escalated calls directed to SEU from supervisors when they are no longer able to assist.
- Review and respond to email.
- Monitor the incoming call queue
- Perform other duties as may be assigned by management.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Valid State driver's license or ID.
Preferred Skills and Qualifications
- Experience working on the Indiana Eligibility program.
- Call Center/Contact Center experience.
- Spanish-bilingual fluency.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of ...
....Read more...
Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: Not Specified
Posted: 2026-09-15 11:18:13
-
Essential Duties and Responsibilities:
- Manage the policies for the company, ensuring compliance with FAR, DFARS, and other regulations and company directives.
- Oversee review of proposals and contract actions processed for the company prior to signature or negotiation and ensure that all factors have been considered and all necessary information has been gathered.
- Implement contract policies, procedures, and other business and contractual or compliance matters affecting the business unit.
- Manage and direct subcontract completions and close-out process.
- Oversee and monitor negotiation of contractual agreements on terms and conditions that are in the best interest of the company and its client.
- Work on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.
- Implement strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.
- Establish and assure adherence to budgets, schedules, work plans, and performance requirements.
- Regularly interact with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.
- Involved in developing, modifying, and executing company policies that affect immediate operations and may also have company-wide effect.
Senior management reviews objectives to determine success of operation.
Key Responsibilities:
- Compile, analyze, and maintain subcontract data and historical documentation.
- Identify and resolve complex subcontract issues independently, engaging stakeholders as needed.
- Prepare and administer subcontract awards, task orders, and modifications in line with government regulations and Maximus policies.
- Monitor subcontractor performance, addressing disputes, discrepancies, and performance issues.
- Evaluate subcontractor proposals based on pricing, capabilities, compliance, and performance history.
- Collaborate with project managers, procurement, and finance to align subcontracting strategies with project objectives.
- Represent the company with subcontractors, suppliers, and government representatives to support business goals.
- Work closely with project managers, procurement, and finance teams to align subcontracting strategies with overall project objectives.
- Act as a resource and/or subject matter expert for teammates for knowledge sharing, capacity building, and contributions to internal trainings or skills-building.
This Position requires working in a matrixed business environment with stakeholders in the following groups:
Operations:
- Responsible for the preparation and administration of subcontract awards, task orders and modifications consistent with customer requirements, government regulations, and Maximus procurement policies and procedures.
- Identify and manage subcontract issues and develop creative solutions to resolve highly complex problems independently or with minimal support from manager.
- May represent the ...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-09-15 11:18:12
-
Essential Duties and Responsibilities:
- Manage the policies for the company, ensuring compliance with FAR, DFARS, and other regulations and company directives.
- Oversee review of proposals and contract actions processed for the company prior to signature or negotiation and ensure that all factors have been considered and all necessary information has been gathered.
- Implement contract policies, procedures, and other business and contractual or compliance matters affecting the business unit.
- Manage and direct subcontract completions and close-out process.
- Oversee and monitor negotiation of contractual agreements on terms and conditions that are in the best interest of the company and its client.
- Work on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.
- Implement strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.
- Establish and assure adherence to budgets, schedules, work plans, and performance requirements.
- Regularly interact with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.
- Involved in developing, modifying, and executing company policies that affect immediate operations and may also have company-wide effect.
Senior management reviews objectives to determine success of operation.
Key Responsibilities:
- Compile, analyze, and maintain subcontract data and historical documentation.
- Identify and resolve complex subcontract issues independently, engaging stakeholders as needed.
- Prepare and administer subcontract awards, task orders, and modifications in line with government regulations and Maximus policies.
- Monitor subcontractor performance, addressing disputes, discrepancies, and performance issues.
- Evaluate subcontractor proposals based on pricing, capabilities, compliance, and performance history.
- Collaborate with project managers, procurement, and finance to align subcontracting strategies with project objectives.
- Represent the company with subcontractors, suppliers, and government representatives to support business goals.
- Work closely with project managers, procurement, and finance teams to align subcontracting strategies with overall project objectives.
- Act as a resource and/or subject matter expert for teammates for knowledge sharing, capacity building, and contributions to internal trainings or skills-building.
This Position requires working in a matrixed business environment with stakeholders in the following groups:
Operations:
- Responsible for the preparation and administration of subcontract awards, task orders and modifications consistent with customer requirements, government regulations, and Maximus procurement policies and procedures.
- Identify and manage subcontract issues and develop creative solutions to resolve highly complex problems independently or with minimal support from manager.
- May represent the ...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-09-15 11:18:12
-
Essential Duties and Responsibilities:
- Coordinate and process intake referrals received via incoming calls, voicemail, email, or other designated channels.
- Respond to inquiries, provide general program information, and refer clients or providers to appropriate agencies or resources in accordance with established guidelines.
- Perform initial eligibility screening for services using defined criteria and procedures.
- Review and screen applications and supporting documentation for completeness and accuracy.
- Enter, update, and maintain application, intake, and case information in applicable databases and systems.
- Research, verify, and document information by accessing approved internal or external systems, including government agency systems as applicable.
- Contact customers or providers to obtain missing or incomplete information related to applications or documentation.
- Coordinate with internal staff or field resources, including site visit personnel, to collect and verify required information or results.
- Assist customers in accessing services aligning with specific program objectives including educational and vocational training, medical support, childcare, transportation, mental health services, legal aid and related needs
- Determine urgency and sensitivity of incoming matters and route or escalate appropriately.
- Support outreach and engagement activities by assisting customers through defined phases of the application, enrollment, or service process.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Reliable transportation and valid automobile insurance
- Valid CA Driver's License
- Knowledge of the local community
- Willing and able to travel throughout local counties as needed
- Mileage reimbursed for any travel to locations other than your assigned home base office location!
- Fluency in threshold languages (English and Spanish)
- Six months of customer service experience
- Presentation and/or public speaking experience (teaching, marketing, cold-call, community outreach and education, or public relations experience) preferred
- Experience working with low-income and diverse populations preferred
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- a...
....Read more...
Type: Permanent Location: Chatsworth, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-15 11:18:11
-
Essential Duties and Responsibilities:
- Manage the policies for the company, ensuring compliance with FAR, DFARS, and other regulations and company directives.
- Oversee review of proposals and contract actions processed for the company prior to signature or negotiation and ensure that all factors have been considered and all necessary information has been gathered.
- Implement contract policies, procedures, and other business and contractual or compliance matters affecting the business unit.
- Manage and direct subcontract completions and close-out process.
- Oversee and monitor negotiation of contractual agreements on terms and conditions that are in the best interest of the company and its client.
- Work on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.
- Implement strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.
- Establish and assure adherence to budgets, schedules, work plans, and performance requirements.
- Regularly interact with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.
- Involved in developing, modifying, and executing company policies that affect immediate operations and may also have company-wide effect.
Senior management reviews objectives to determine success of operation.
Key Responsibilities:
- Compile, analyze, and maintain subcontract data and historical documentation.
- Identify and resolve complex subcontract issues independently, engaging stakeholders as needed.
- Prepare and administer subcontract awards, task orders, and modifications in line with government regulations and Maximus policies.
- Monitor subcontractor performance, addressing disputes, discrepancies, and performance issues.
- Evaluate subcontractor proposals based on pricing, capabilities, compliance, and performance history.
- Collaborate with project managers, procurement, and finance to align subcontracting strategies with project objectives.
- Represent the company with subcontractors, suppliers, and government representatives to support business goals.
- Work closely with project managers, procurement, and finance teams to align subcontracting strategies with overall project objectives.
- Act as a resource and/or subject matter expert for teammates for knowledge sharing, capacity building, and contributions to internal trainings or skills-building.
This Position requires working in a matrixed business environment with stakeholders in the following groups:
Operations:
- Responsible for the preparation and administration of subcontract awards, task orders and modifications consistent with customer requirements, government regulations, and Maximus procurement policies and procedures.
- Identify and manage subcontract issues and develop creative solutions to resolve highly complex problems independently or with minimal support from manager.
- May represent the ...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-09-15 11:18:07
-
Essential Duties and Responsibilities:
- Manage the policies for the company, ensuring compliance with FAR, DFARS, and other regulations and company directives.
- Oversee review of proposals and contract actions processed for the company prior to signature or negotiation and ensure that all factors have been considered and all necessary information has been gathered.
- Implement contract policies, procedures, and other business and contractual or compliance matters affecting the business unit.
- Manage and direct subcontract completions and close-out process.
- Oversee and monitor negotiation of contractual agreements on terms and conditions that are in the best interest of the company and its client.
- Work on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.
- Implement strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.
- Establish and assure adherence to budgets, schedules, work plans, and performance requirements.
- Regularly interact with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.
- Involved in developing, modifying, and executing company policies that affect immediate operations and may also have company-wide effect.
Senior management reviews objectives to determine success of operation.
Key Responsibilities:
- Compile, analyze, and maintain subcontract data and historical documentation.
- Identify and resolve complex subcontract issues independently, engaging stakeholders as needed.
- Prepare and administer subcontract awards, task orders, and modifications in line with government regulations and Maximus policies.
- Monitor subcontractor performance, addressing disputes, discrepancies, and performance issues.
- Evaluate subcontractor proposals based on pricing, capabilities, compliance, and performance history.
- Collaborate with project managers, procurement, and finance to align subcontracting strategies with project objectives.
- Represent the company with subcontractors, suppliers, and government representatives to support business goals.
- Work closely with project managers, procurement, and finance teams to align subcontracting strategies with overall project objectives.
- Act as a resource and/or subject matter expert for teammates for knowledge sharing, capacity building, and contributions to internal trainings or skills-building.
This Position requires working in a matrixed business environment with stakeholders in the following groups:
Operations:
- Responsible for the preparation and administration of subcontract awards, task orders and modifications consistent with customer requirements, government regulations, and Maximus procurement policies and procedures.
- Identify and manage subcontract issues and develop creative solutions to resolve highly complex problems independently or with minimal support from manager.
- May represent the ...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-09-15 11:18:04
-
Essential Duties and Responsibilities:
- Manage the policies for the company, ensuring compliance with FAR, DFARS, and other regulations and company directives.
- Oversee review of proposals and contract actions processed for the company prior to signature or negotiation and ensure that all factors have been considered and all necessary information has been gathered.
- Implement contract policies, procedures, and other business and contractual or compliance matters affecting the business unit.
- Manage and direct subcontract completions and close-out process.
- Oversee and monitor negotiation of contractual agreements on terms and conditions that are in the best interest of the company and its client.
- Work on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.
- Implement strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.
- Establish and assure adherence to budgets, schedules, work plans, and performance requirements.
- Regularly interact with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.
- Involved in developing, modifying, and executing company policies that affect immediate operations and may also have company-wide effect.
Senior management reviews objectives to determine success of operation.
Key Responsibilities:
- Compile, analyze, and maintain subcontract data and historical documentation.
- Identify and resolve complex subcontract issues independently, engaging stakeholders as needed.
- Prepare and administer subcontract awards, task orders, and modifications in line with government regulations and Maximus policies.
- Monitor subcontractor performance, addressing disputes, discrepancies, and performance issues.
- Evaluate subcontractor proposals based on pricing, capabilities, compliance, and performance history.
- Collaborate with project managers, procurement, and finance to align subcontracting strategies with project objectives.
- Represent the company with subcontractors, suppliers, and government representatives to support business goals.
- Work closely with project managers, procurement, and finance teams to align subcontracting strategies with overall project objectives.
- Act as a resource and/or subject matter expert for teammates for knowledge sharing, capacity building, and contributions to internal trainings or skills-building.
This Position requires working in a matrixed business environment with stakeholders in the following groups:
Operations:
- Responsible for the preparation and administration of subcontract awards, task orders and modifications consistent with customer requirements, government regulations, and Maximus procurement policies and procedures.
- Identify and manage subcontract issues and develop creative solutions to resolve highly complex problems independently or with minimal support from manager.
- May represent the ...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-09-15 11:18:00
-
Essential Duties and Responsibilities:
- Manage the policies for the company, ensuring compliance with FAR, DFARS, and other regulations and company directives.
- Oversee review of proposals and contract actions processed for the company prior to signature or negotiation and ensure that all factors have been considered and all necessary information has been gathered.
- Implement contract policies, procedures, and other business and contractual or compliance matters affecting the business unit.
- Manage and direct subcontract completions and close-out process.
- Oversee and monitor negotiation of contractual agreements on terms and conditions that are in the best interest of the company and its client.
- Work on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.
- Implement strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.
- Establish and assure adherence to budgets, schedules, work plans, and performance requirements.
- Regularly interact with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.
- Involved in developing, modifying, and executing company policies that affect immediate operations and may also have company-wide effect.
Senior management reviews objectives to determine success of operation.
Key Responsibilities:
- Compile, analyze, and maintain subcontract data and historical documentation.
- Identify and resolve complex subcontract issues independently, engaging stakeholders as needed.
- Prepare and administer subcontract awards, task orders, and modifications in line with government regulations and Maximus policies.
- Monitor subcontractor performance, addressing disputes, discrepancies, and performance issues.
- Evaluate subcontractor proposals based on pricing, capabilities, compliance, and performance history.
- Collaborate with project managers, procurement, and finance to align subcontracting strategies with project objectives.
- Represent the company with subcontractors, suppliers, and government representatives to support business goals.
- Work closely with project managers, procurement, and finance teams to align subcontracting strategies with overall project objectives.
- Act as a resource and/or subject matter expert for teammates for knowledge sharing, capacity building, and contributions to internal trainings or skills-building.
This Position requires working in a matrixed business environment with stakeholders in the following groups:
Operations:
- Responsible for the preparation and administration of subcontract awards, task orders and modifications consistent with customer requirements, government regulations, and Maximus procurement policies and procedures.
- Identify and manage subcontract issues and develop creative solutions to resolve highly complex problems independently or with minimal support from manager.
- May represent the ...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-09-15 11:17:56
-
Essential Duties and Responsibilities:
- Manage the policies for the company, ensuring compliance with FAR, DFARS, and other regulations and company directives.
- Oversee review of proposals and contract actions processed for the company prior to signature or negotiation and ensure that all factors have been considered and all necessary information has been gathered.
- Implement contract policies, procedures, and other business and contractual or compliance matters affecting the business unit.
- Manage and direct subcontract completions and close-out process.
- Oversee and monitor negotiation of contractual agreements on terms and conditions that are in the best interest of the company and its client.
- Work on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.
- Implement strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.
- Establish and assure adherence to budgets, schedules, work plans, and performance requirements.
- Regularly interact with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.
- Involved in developing, modifying, and executing company policies that affect immediate operations and may also have company-wide effect.
Senior management reviews objectives to determine success of operation.
Key Responsibilities:
- Compile, analyze, and maintain subcontract data and historical documentation.
- Identify and resolve complex subcontract issues independently, engaging stakeholders as needed.
- Prepare and administer subcontract awards, task orders, and modifications in line with government regulations and Maximus policies.
- Monitor subcontractor performance, addressing disputes, discrepancies, and performance issues.
- Evaluate subcontractor proposals based on pricing, capabilities, compliance, and performance history.
- Collaborate with project managers, procurement, and finance to align subcontracting strategies with project objectives.
- Represent the company with subcontractors, suppliers, and government representatives to support business goals.
- Work closely with project managers, procurement, and finance teams to align subcontracting strategies with overall project objectives.
- Act as a resource and/or subject matter expert for teammates for knowledge sharing, capacity building, and contributions to internal trainings or skills-building.
This Position requires working in a matrixed business environment with stakeholders in the following groups:
Operations:
- Responsible for the preparation and administration of subcontract awards, task orders and modifications consistent with customer requirements, government regulations, and Maximus procurement policies and procedures.
- Identify and manage subcontract issues and develop creative solutions to resolve highly complex problems independently or with minimal support from manager.
- May represent the ...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-09-15 11:17:52
-
Essential Duties and Responsibilities:
- Manage the policies for the company, ensuring compliance with FAR, DFARS, and other regulations and company directives.
- Oversee review of proposals and contract actions processed for the company prior to signature or negotiation and ensure that all factors have been considered and all necessary information has been gathered.
- Implement contract policies, procedures, and other business and contractual or compliance matters affecting the business unit.
- Manage and direct subcontract completions and close-out process.
- Oversee and monitor negotiation of contractual agreements on terms and conditions that are in the best interest of the company and its client.
- Work on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.
- Implement strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.
- Establish and assure adherence to budgets, schedules, work plans, and performance requirements.
- Regularly interact with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.
- Involved in developing, modifying, and executing company policies that affect immediate operations and may also have company-wide effect.
Senior management reviews objectives to determine success of operation.
Key Responsibilities:
- Compile, analyze, and maintain subcontract data and historical documentation.
- Identify and resolve complex subcontract issues independently, engaging stakeholders as needed.
- Prepare and administer subcontract awards, task orders, and modifications in line with government regulations and Maximus policies.
- Monitor subcontractor performance, addressing disputes, discrepancies, and performance issues.
- Evaluate subcontractor proposals based on pricing, capabilities, compliance, and performance history.
- Collaborate with project managers, procurement, and finance to align subcontracting strategies with project objectives.
- Represent the company with subcontractors, suppliers, and government representatives to support business goals.
- Work closely with project managers, procurement, and finance teams to align subcontracting strategies with overall project objectives.
- Act as a resource and/or subject matter expert for teammates for knowledge sharing, capacity building, and contributions to internal trainings or skills-building.
This Position requires working in a matrixed business environment with stakeholders in the following groups:
Operations:
- Responsible for the preparation and administration of subcontract awards, task orders and modifications consistent with customer requirements, government regulations, and Maximus procurement policies and procedures.
- Identify and manage subcontract issues and develop creative solutions to resolve highly complex problems independently or with minimal support from manager.
- May represent the ...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-09-15 11:17:49
-
Essential Duties and Responsibilities:
- Manage the policies for the company, ensuring compliance with FAR, DFARS, and other regulations and company directives.
- Oversee review of proposals and contract actions processed for the company prior to signature or negotiation and ensure that all factors have been considered and all necessary information has been gathered.
- Implement contract policies, procedures, and other business and contractual or compliance matters affecting the business unit.
- Manage and direct subcontract completions and close-out process.
- Oversee and monitor negotiation of contractual agreements on terms and conditions that are in the best interest of the company and its client.
- Work on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.
- Implement strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.
- Establish and assure adherence to budgets, schedules, work plans, and performance requirements.
- Regularly interact with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.
- Involved in developing, modifying, and executing company policies that affect immediate operations and may also have company-wide effect.
Senior management reviews objectives to determine success of operation.
Key Responsibilities:
- Compile, analyze, and maintain subcontract data and historical documentation.
- Identify and resolve complex subcontract issues independently, engaging stakeholders as needed.
- Prepare and administer subcontract awards, task orders, and modifications in line with government regulations and Maximus policies.
- Monitor subcontractor performance, addressing disputes, discrepancies, and performance issues.
- Evaluate subcontractor proposals based on pricing, capabilities, compliance, and performance history.
- Collaborate with project managers, procurement, and finance to align subcontracting strategies with project objectives.
- Represent the company with subcontractors, suppliers, and government representatives to support business goals.
- Work closely with project managers, procurement, and finance teams to align subcontracting strategies with overall project objectives.
- Act as a resource and/or subject matter expert for teammates for knowledge sharing, capacity building, and contributions to internal trainings or skills-building.
This Position requires working in a matrixed business environment with stakeholders in the following groups:
Operations:
- Responsible for the preparation and administration of subcontract awards, task orders and modifications consistent with customer requirements, government regulations, and Maximus procurement policies and procedures.
- Identify and manage subcontract issues and develop creative solutions to resolve highly complex problems independently or with minimal support from manager.
- May represent the ...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-09-15 11:17:44
-
Essential Duties and Responsibilities:
- Manage the policies for the company, ensuring compliance with FAR, DFARS, and other regulations and company directives.
- Oversee review of proposals and contract actions processed for the company prior to signature or negotiation and ensure that all factors have been considered and all necessary information has been gathered.
- Implement contract policies, procedures, and other business and contractual or compliance matters affecting the business unit.
- Manage and direct subcontract completions and close-out process.
- Oversee and monitor negotiation of contractual agreements on terms and conditions that are in the best interest of the company and its client.
- Work on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.
- Implement strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.
- Establish and assure adherence to budgets, schedules, work plans, and performance requirements.
- Regularly interact with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.
- Involved in developing, modifying, and executing company policies that affect immediate operations and may also have company-wide effect.
Senior management reviews objectives to determine success of operation.
Key Responsibilities:
- Compile, analyze, and maintain subcontract data and historical documentation.
- Identify and resolve complex subcontract issues independently, engaging stakeholders as needed.
- Prepare and administer subcontract awards, task orders, and modifications in line with government regulations and Maximus policies.
- Monitor subcontractor performance, addressing disputes, discrepancies, and performance issues.
- Evaluate subcontractor proposals based on pricing, capabilities, compliance, and performance history.
- Collaborate with project managers, procurement, and finance to align subcontracting strategies with project objectives.
- Represent the company with subcontractors, suppliers, and government representatives to support business goals.
- Work closely with project managers, procurement, and finance teams to align subcontracting strategies with overall project objectives.
- Act as a resource and/or subject matter expert for teammates for knowledge sharing, capacity building, and contributions to internal trainings or skills-building.
This Position requires working in a matrixed business environment with stakeholders in the following groups:
Operations:
- Responsible for the preparation and administration of subcontract awards, task orders and modifications consistent with customer requirements, government regulations, and Maximus procurement policies and procedures.
- Identify and manage subcontract issues and develop creative solutions to resolve highly complex problems independently or with minimal support from manager.
- May represent the ...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-09-15 11:17:41
-
Essential Duties and Responsibilities:
- Manage the policies for the company, ensuring compliance with FAR, DFARS, and other regulations and company directives.
- Oversee review of proposals and contract actions processed for the company prior to signature or negotiation and ensure that all factors have been considered and all necessary information has been gathered.
- Implement contract policies, procedures, and other business and contractual or compliance matters affecting the business unit.
- Manage and direct subcontract completions and close-out process.
- Oversee and monitor negotiation of contractual agreements on terms and conditions that are in the best interest of the company and its client.
- Work on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.
- Implement strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.
- Establish and assure adherence to budgets, schedules, work plans, and performance requirements.
- Regularly interact with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.
- Involved in developing, modifying, and executing company policies that affect immediate operations and may also have company-wide effect.
Senior management reviews objectives to determine success of operation.
Key Responsibilities:
- Compile, analyze, and maintain subcontract data and historical documentation.
- Identify and resolve complex subcontract issues independently, engaging stakeholders as needed.
- Prepare and administer subcontract awards, task orders, and modifications in line with government regulations and Maximus policies.
- Monitor subcontractor performance, addressing disputes, discrepancies, and performance issues.
- Evaluate subcontractor proposals based on pricing, capabilities, compliance, and performance history.
- Collaborate with project managers, procurement, and finance to align subcontracting strategies with project objectives.
- Represent the company with subcontractors, suppliers, and government representatives to support business goals.
- Work closely with project managers, procurement, and finance teams to align subcontracting strategies with overall project objectives.
- Act as a resource and/or subject matter expert for teammates for knowledge sharing, capacity building, and contributions to internal trainings or skills-building.
This Position requires working in a matrixed business environment with stakeholders in the following groups:
Operations:
- Responsible for the preparation and administration of subcontract awards, task orders and modifications consistent with customer requirements, government regulations, and Maximus procurement policies and procedures.
- Identify and manage subcontract issues and develop creative solutions to resolve highly complex problems independently or with minimal support from manager.
- May represent the ...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-09-15 11:17:36
-
Essential Duties and Responsibilities:
- Manage the policies for the company, ensuring compliance with FAR, DFARS, and other regulations and company directives.
- Oversee review of proposals and contract actions processed for the company prior to signature or negotiation and ensure that all factors have been considered and all necessary information has been gathered.
- Implement contract policies, procedures, and other business and contractual or compliance matters affecting the business unit.
- Manage and direct subcontract completions and close-out process.
- Oversee and monitor negotiation of contractual agreements on terms and conditions that are in the best interest of the company and its client.
- Work on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.
- Implement strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.
- Establish and assure adherence to budgets, schedules, work plans, and performance requirements.
- Regularly interact with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.
- Involved in developing, modifying, and executing company policies that affect immediate operations and may also have company-wide effect.
Senior management reviews objectives to determine success of operation.
Key Responsibilities:
- Compile, analyze, and maintain subcontract data and historical documentation.
- Identify and resolve complex subcontract issues independently, engaging stakeholders as needed.
- Prepare and administer subcontract awards, task orders, and modifications in line with government regulations and Maximus policies.
- Monitor subcontractor performance, addressing disputes, discrepancies, and performance issues.
- Evaluate subcontractor proposals based on pricing, capabilities, compliance, and performance history.
- Collaborate with project managers, procurement, and finance to align subcontracting strategies with project objectives.
- Represent the company with subcontractors, suppliers, and government representatives to support business goals.
- Work closely with project managers, procurement, and finance teams to align subcontracting strategies with overall project objectives.
- Act as a resource and/or subject matter expert for teammates for knowledge sharing, capacity building, and contributions to internal trainings or skills-building.
This Position requires working in a matrixed business environment with stakeholders in the following groups:
Operations:
- Responsible for the preparation and administration of subcontract awards, task orders and modifications consistent with customer requirements, government regulations, and Maximus procurement policies and procedures.
- Identify and manage subcontract issues and develop creative solutions to resolve highly complex problems independently or with minimal support from manager.
- May represent the ...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2026-09-15 11:17:33
-
Essential Duties and Responsibilities:
- Manage the policies for the company, ensuring compliance with FAR, DFARS, and other regulations and company directives.
- Oversee review of proposals and contract actions processed for the company prior to signature or negotiation and ensure that all factors have been considered and all necessary information has been gathered.
- Implement contract policies, procedures, and other business and contractual or compliance matters affecting the business unit.
- Manage and direct subcontract completions and close-out process.
- Oversee and monitor negotiation of contractual agreements on terms and conditions that are in the best interest of the company and its client.
- Work on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.
- Implement strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.
- Establish and assure adherence to budgets, schedules, work plans, and performance requirements.
- Regularly interact with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.
- Involved in developing, modifying, and executing company policies that affect immediate operations and may also have company-wide effect.
Senior management reviews objectives to determine success of operation.
Key Responsibilities:
- Compile, analyze, and maintain subcontract data and historical documentation.
- Identify and resolve complex subcontract issues independently, engaging stakeholders as needed.
- Prepare and administer subcontract awards, task orders, and modifications in line with government regulations and Maximus policies.
- Monitor subcontractor performance, addressing disputes, discrepancies, and performance issues.
- Evaluate subcontractor proposals based on pricing, capabilities, compliance, and performance history.
- Collaborate with project managers, procurement, and finance to align subcontracting strategies with project objectives.
- Represent the company with subcontractors, suppliers, and government representatives to support business goals.
- Work closely with project managers, procurement, and finance teams to align subcontracting strategies with overall project objectives.
- Act as a resource and/or subject matter expert for teammates for knowledge sharing, capacity building, and contributions to internal trainings or skills-building.
This Position requires working in a matrixed business environment with stakeholders in the following groups:
Operations:
- Responsible for the preparation and administration of subcontract awards, task orders and modifications consistent with customer requirements, government regulations, and Maximus procurement policies and procedures.
- Identify and manage subcontract issues and develop creative solutions to resolve highly complex problems independently or with minimal support from manager.
- May represent the ...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2026-09-15 11:17:31
-
Essential Duties and Responsibilities:
- Manage the policies for the company, ensuring compliance with FAR, DFARS, and other regulations and company directives.
- Oversee review of proposals and contract actions processed for the company prior to signature or negotiation and ensure that all factors have been considered and all necessary information has been gathered.
- Implement contract policies, procedures, and other business and contractual or compliance matters affecting the business unit.
- Manage and direct subcontract completions and close-out process.
- Oversee and monitor negotiation of contractual agreements on terms and conditions that are in the best interest of the company and its client.
- Work on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.
- Implement strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.
- Establish and assure adherence to budgets, schedules, work plans, and performance requirements.
- Regularly interact with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.
- Involved in developing, modifying, and executing company policies that affect immediate operations and may also have company-wide effect.
Senior management reviews objectives to determine success of operation.
Key Responsibilities:
- Compile, analyze, and maintain subcontract data and historical documentation.
- Identify and resolve complex subcontract issues independently, engaging stakeholders as needed.
- Prepare and administer subcontract awards, task orders, and modifications in line with government regulations and Maximus policies.
- Monitor subcontractor performance, addressing disputes, discrepancies, and performance issues.
- Evaluate subcontractor proposals based on pricing, capabilities, compliance, and performance history.
- Collaborate with project managers, procurement, and finance to align subcontracting strategies with project objectives.
- Represent the company with subcontractors, suppliers, and government representatives to support business goals.
- Work closely with project managers, procurement, and finance teams to align subcontracting strategies with overall project objectives.
- Act as a resource and/or subject matter expert for teammates for knowledge sharing, capacity building, and contributions to internal trainings or skills-building.
This Position requires working in a matrixed business environment with stakeholders in the following groups:
Operations:
- Responsible for the preparation and administration of subcontract awards, task orders and modifications consistent with customer requirements, government regulations, and Maximus procurement policies and procedures.
- Identify and manage subcontract issues and develop creative solutions to resolve highly complex problems independently or with minimal support from manager.
- May represent the ...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-09-15 11:17:26
-
Essential Duties and Responsibilities:
- Manage the policies for the company, ensuring compliance with FAR, DFARS, and other regulations and company directives.
- Oversee review of proposals and contract actions processed for the company prior to signature or negotiation and ensure that all factors have been considered and all necessary information has been gathered.
- Implement contract policies, procedures, and other business and contractual or compliance matters affecting the business unit.
- Manage and direct subcontract completions and close-out process.
- Oversee and monitor negotiation of contractual agreements on terms and conditions that are in the best interest of the company and its client.
- Work on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.
- Implement strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.
- Establish and assure adherence to budgets, schedules, work plans, and performance requirements.
- Regularly interact with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.
- Involved in developing, modifying, and executing company policies that affect immediate operations and may also have company-wide effect.
Senior management reviews objectives to determine success of operation.
Key Responsibilities:
- Compile, analyze, and maintain subcontract data and historical documentation.
- Identify and resolve complex subcontract issues independently, engaging stakeholders as needed.
- Prepare and administer subcontract awards, task orders, and modifications in line with government regulations and Maximus policies.
- Monitor subcontractor performance, addressing disputes, discrepancies, and performance issues.
- Evaluate subcontractor proposals based on pricing, capabilities, compliance, and performance history.
- Collaborate with project managers, procurement, and finance to align subcontracting strategies with project objectives.
- Represent the company with subcontractors, suppliers, and government representatives to support business goals.
- Work closely with project managers, procurement, and finance teams to align subcontracting strategies with overall project objectives.
- Act as a resource and/or subject matter expert for teammates for knowledge sharing, capacity building, and contributions to internal trainings or skills-building.
This Position requires working in a matrixed business environment with stakeholders in the following groups:
Operations:
- Responsible for the preparation and administration of subcontract awards, task orders and modifications consistent with customer requirements, government regulations, and Maximus procurement policies and procedures.
- Identify and manage subcontract issues and develop creative solutions to resolve highly complex problems independently or with minimal support from manager.
- May represent the ...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2026-09-15 11:17:23
