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Shape Your World
At Alcoa, you will become an essential part of our purpose: to turn raw potential into real progress.
The way we see it, every Alcoan is a work-shaper, team-shaper, idea-shaper & world-shaper.
At Alcoa, you’re an essential part of our purpose: to turn raw potential into real progress.
This is an opportunity for you to bring your wealth of experience to the team and help shape the future of sustainability with world-changing innovations and low-carbon technologies.
You have the power to shape things to make them better.
About the role:
At Alcoa, we're not just adopting AI, we're leveraging it to transform how we operate, innovate, and create value across our global business.
As our AI Governance Lead, you'll play a pivotal role in ensuring that AI is deployed responsibly, ethically, and securely while helping unlock its full potential across the enterprise.
This is a unique opportunity to build and mature AI governance capabilities at a global industrial leader.
You'll work at the intersection of technology, risk, compliance, privacy, legal, and business strategy, helping shape how Alcoa governs AI today and into the future.
If you're passionate about responsible AI, emerging technologies, and influencing enterprise-wide transformation, we'd love to hear from you.
What You'll Do
* Lead and evolve Alcoa’s AI governance framework, including policies, standards, processes, and oversight structures that enable responsible AI adoption.
* Play a key leadership role as a member of the AI Steering Committee and help shape enterprise AI strategy, governance priorities, and decision-making.
* Develop and manage AI intake, inventory, and risk management processes to ensure compliance, transparency, and accountability.
* Partner with Legal, Ethics & Compliance, Data Privacy, Procurement, Cybersecurity, Audit, and business leaders to govern AI technologies and third-party solutions.
* Drive AI awareness, training, and stakeholder engagement programs that promote ethical and responsible AI use across the organization.
* Establish governance metrics, monitoring processes, and executive reporting to measure compliance, risk, adoption, and business value.
* Stay ahead of emerging AI technologies, regulations, and industry trends while helping guide Alcoa’s AI roadmap and future direction.
What you can bring to the role
* Bachelor's or Master's degree in Computer Science, Information Technology, Data Science, or a related field.
* Experience in AI governance, technology risk management, data governance, compliance, privacy, or a related discipline.
* Strong understanding of AI technologies, including generative AI, machine learning, large language models (LLMs), and associated risks and governance considerations.
* Experience leading cross-functional governance, compliance, risk, or enterprise transformation initiatives.
* Knowledge of AI regulations, data privacy requirem...
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Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2026-09-18 11:13:24
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Your Job
Georgia-Pacific is seeking an OT Architect to shape secure, resilient, and scalable technology solutions for manufacturing environments.
This role connects process control, engineering, cybersecurity, and information technology teams to define architecture direction, guide solution decisions, and improve the reliability and security of operational technology across the enterprise.
Our Team
The Infrastructure Architecture team partners with Georgia-Pacific businesses and technology capabilities to develop standards, patterns, and roadmaps that enable long-term value.
The team works across manufacturing, engineering, cybersecurity, infrastructure, and application teams to align OT solutions with business outcomes and enterprise technology strategies.
What You Will Do
• Develop and maintain IT/OT architecture standards, reference designs, and reusable patterns aligned with security, information technology, and operational technology frameworks
• Lead cross-organizational architecture efforts that bring together manufacturing, process control, engineering, cybersecurity, infrastructure, and application stakeholders
• Guide the design and implementation of current and future OT solutions, including DCS, PLC, HMI, industrial networking, remote access, edge, IoT, and supporting infrastructure
• Assess emerging technologies to identify capability gaps, overlap with existing solutions, integration needs, risks, and opportunities to create value
• Translate manufacturing, regulatory, and industry security requirements into actionable architecture decisions, technical standards, and implementation guidance
• Advise project and product teams on reliability, segmentation, availability, recovery, replication, virtualization, and secure configuration decisions for manufacturing environments
• Promote adoption/consumption of approved patterns and share practical knowledge across architecture, engineering, cybersecurity, and site technology communities
• Apply automation and infrastructure-as-code approaches where they improve repeatability, governance, speed, or total cost of ownership
Who You Are (Basic Qualifications)
• Experience deploying or administering industrial control technologies in manufacturing environments, including PLC, HMI, or DCS platforms
• Experience designing or supporting industrial networks and firewalls using the Purdue architecture model or an equivalent industrial segmentation model
• Demonstrated experience leading multiple cross-organizational architecture or technology initiatives from problem definition through solution decision and implementation guidance
• Experience applying architecture concepts such as high availability, elimination of single points of failure, recovery, data replication, and virtualization to technology designs
• Documented experience translating manufacturing, regulatory, or cybersecurity requirements into technical standards, architecture patterns, desi...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-09-18 11:12:04
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Your Job
INVISTA is seeking a dedicated and knowledgeable Network Architect to lead the design, implementation, and maintenance of our expansive network infrastructure using Cisco technology.
The ideal candidate will be responsible for ensuring stability, security, and efficient operation of layered networks within our global industrial and office locations.
As part of a broader Koch company, INVISTA offers the opportunity to work on large-scale, high-impact infrastructure - partnering with network engineers, infrastructure analysts, and business partners across the enterprise to help build the digital plants of the future.
If you are passionate about networking and thrive in a challenging, hands-on atmosphere, we would like to hear from you.
What You Will Do
* Design and develop Cisco-based network architecture, establishing standards and best practices for implementation across the enterprise
* Partner with business and IT stakeholders to translate requirements into scalable, secure network solutions for both industrial and office environments
* Perform network planning, modeling, capacity analysis, and performance optimization to ensure reliable and efficient network operations
* Ensure a secure, stable, and compliant network environment through monitoring, maintenance, troubleshooting, and operational support
* Architect, manage, and provide advanced support for wired and wireless Cisco network infrastructure
* Collaborate with cross-functional IT teams to support network, server, and end-user computing initiatives and ensure seamless infrastructure operations
* Document network designs, operational procedures, issues, and resolutions to support knowledge sharing and continuous improvement
* Mentor and develop network engineers, providing technical guidance and partnering with global support teams to translate designs into deployed standards
Who You Are (Basic Qualifications)
* Experience with Cisco network technologies and products
* Experience with wireless and LAN technologies and protocols
* Experience in network analysis, design, and implementation strategies
* Familiarity with virtual networks supporting environments like VMware and Platform9
* Ability to travel up to 20% of the time and participate in an on-call rotational schedule
What Will Put You Ahead
* CCNP or CCIE Professional certification
* Experience leading, supervising, or mentoring IT professionals
* Experience supporting an industrial and/or manufacturing environment, including OT/ICS network environments
* Experience in network architecture planning, design, and documentation
* Bachelor's degree in Computer Information Systems, Management Information Systems, or a comparable certification program
* Familiarity with network automation or scripting tools
* Experience with firewall configuration and management
* Familiarity with AWS cloud and SD-WAN networking
At...
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Type: Permanent Location: Katy, US-TX
Salary / Rate: Not Specified
Posted: 2026-09-18 11:11:56
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Your Job
INVISTA is seeking a dedicated and knowledgeable Network Architect to lead the design, implementation, and maintenance of our expansive network infrastructure using Cisco technology.
The ideal candidate will be responsible for ensuring stability, security, and efficient operation of layered networks within our global industrial and office locations.
As part of a broader Koch company, INVISTA offers the opportunity to work on large-scale, high-impact infrastructure - partnering with network engineers, infrastructure analysts, and business partners across the enterprise to help build the digital plants of the future.
If you are passionate about networking and thrive in a challenging, hands-on atmosphere, we would like to hear from you.
What You Will Do
* Design and develop Cisco-based network architecture, establishing standards and best practices for implementation across the enterprise
* Partner with business and IT stakeholders to translate requirements into scalable, secure network solutions for both industrial and office environments
* Perform network planning, modeling, capacity analysis, and performance optimization to ensure reliable and efficient network operations
* Ensure a secure, stable, and compliant network environment through monitoring, maintenance, troubleshooting, and operational support
* Architect, manage, and provide advanced support for wired and wireless Cisco network infrastructure
* Collaborate with cross-functional IT teams to support network, server, and end-user computing initiatives and ensure seamless infrastructure operations
* Document network designs, operational procedures, issues, and resolutions to support knowledge sharing and continuous improvement
* Mentor and develop network engineers, providing technical guidance and partnering with global support teams to translate designs into deployed standards
Who You Are (Basic Qualifications)
* Experience with Cisco network technologies and products
* Experience with wireless and LAN technologies and protocols
* Experience in network analysis, design, and implementation strategies
* Familiarity with virtual networks supporting environments like VMware and Platform9
* Ability to travel up to 20% of the time and participate in an on-call rotational schedule
What Will Put You Ahead
* CCNP or CCIE Professional certification
* Experience leading, supervising, or mentoring IT professionals
* Experience supporting an industrial and/or manufacturing environment, including OT/ICS network environments
* Experience in network architecture planning, design, and documentation
* Bachelor's degree in Computer Information Systems, Management Information Systems, or a comparable certification program
* Familiarity with network automation or scripting tools
* Experience with firewall configuration and management
* Familiarity with AWS cloud and SD-WAN networking
At...
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Type: Permanent Location: Wichita, US-KS
Salary / Rate: Not Specified
Posted: 2026-09-18 11:11:56
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Your Job
As a Quality Inspector in our electronic manufacturing division, you will play a crucial role in ensuring that every product meets the highest standards of quality and reliability.
Your keen eye for detail and commitment to excellence will help maintain product integrity and customer satisfaction throughout the production process.
Our Team
You will join the Quality Assurance team within our Electronics Manufacturing division, where collaboration and continuous improvement drive our success.
This team works closely with production, engineering, and supply chain partners to uphold rigorous quality standards and implement best practices.
What You Will Do
* Conduct detailed inspections of electronic components and assemblies to verify compliance with specifications and standards.
* Identify and document defects, non-conformities, and trends to support root cause analysis and corrective actions.
* Collaborate with cross-functional teams to improve manufacturing processes and product quality.
* Ensure compliance with industry standards, safety protocols, and company quality policies.
* Maintain accurate and timely quality records, inspection reports, and testing documentation.
* Support audits and quality improvement initiatives to drive operational excellence.
Who You Are (Basic Qualifications)
* Experience in quality inspection or quality control in electronic manufacturing or related industries.
* Strong understanding of electronic components, soldering standards, and assembly processes.
* Ability to read and interpret technical drawings, schematics, and specifications.
* Detail-oriented with excellent observational skills and problem-solving abilities.
* Ensure compliance with industry standards, safety protocols, and company quality policies.
* Maintain accurate and timely quality records, inspection reports, and testing documentation.
* Support audits and quality improvement initiatives to drive operational excellence.
What Will Put You Ahead
* 3-5 years' experience in SMT level solder inspection.
* Certification in quality standards such as IPC-A-610 or J-STD-001.
* Familiarity with statistical process control (SPC) and root cause analysis methodologies.
* Strong communication skills and ability to influence cross-functional teams.
* Prior experience working in a Lean or Six Sigma environment.
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
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Type: Permanent Location: Erie, US-PA
Salary / Rate: Not Specified
Posted: 2026-09-18 11:11:49
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Your Job
As a Quality Inspector in our electronic manufacturing division, you will play a crucial role in ensuring that every product meets the highest standards of quality and reliability.
Your keen eye for detail and commitment to excellence will help maintain product integrity and customer satisfaction throughout the production process.
Our Team
You will join the Quality Assurance team within our Electronics Manufacturing division, where collaboration and continuous improvement drive our success.
This team works closely with production, engineering, and supply chain partners to uphold rigorous quality standards and implement best practices.
What You Will Do
* Conduct detailed inspections of electronic components and assemblies to verify compliance with specifications and standards.
* Identify and document defects, non-conformities, and trends to support root cause analysis and corrective actions.
* Collaborate with cross-functional teams to improve manufacturing processes and product quality.
* Ensure compliance with industry standards, safety protocols, and company quality policies.
* Maintain accurate and timely quality records, inspection reports, and testing documentation.
* Support audits and quality improvement initiatives to drive operational excellence.
Who You Are (Basic Qualifications)
* Experience in quality inspection or quality control in electronic manufacturing or related industries.
* Strong understanding of electronic components, soldering standards, and assembly processes.
* Ability to read and interpret technical drawings, schematics, and specifications.
* Detail-oriented with excellent observational skills and problem-solving abilities.
* Ensure compliance with industry standards, safety protocols, and company quality policies.
* Maintain accurate and timely quality records, inspection reports, and testing documentation.
* Support audits and quality improvement initiatives to drive operational excellence.
What Will Put You Ahead
* 3-5 years' experience in SMT level solder inspection.
* Certification in quality standards such as IPC-A-610 or J-STD-001.
* Familiarity with statistical process control (SPC) and root cause analysis methodologies.
* Strong communication skills and ability to influence cross-functional teams.
* Prior experience working in a Lean or Six Sigma environment.
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
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Type: Permanent Location: Lake City, US-PA
Salary / Rate: Not Specified
Posted: 2026-09-18 11:11:45
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Description Tapani is growing across the Pacific Northwest, and we are looking for experienced Project Managers with backgrounds in water/wastewater, structural concrete, buildings, civil infrastructure, and collaborative delivery.
Our work spans water and wastewater treatment facilities, pump stations, structural concrete, complete building and industrial construction, and major civil infrastructure, with continued growth in GC/CM, CM/GC, Design-Build, and other collaborative delivery methods across those markets.
This role is for a Project Manager who thrives on complex work, likes being deep in the details, and wants to be part of the decisions that shape how the job gets built.
Our Project Managers work directly with field leadership and crews, owners, engineers, trade partners, and internal resources to keep the work coordinated and deliver successful projects as one team.
Tapani began in 1983 as a single-person operation and has grown into a family-led contractor working across Washington, Oregon, and Idaho.
Today, our work spans Civil Site Development, Buildings, Environmental, Transportation, and Utility Infrastructure.
Take a look at what our current employees say about working for Tapani: Tapani Careers Responsibilities The Project Manager leads projects from early planning through construction and closeout, connecting early decisions with how the work is ultimately delivered.
Project Leadership: Lead the project team with responsibility for cost, schedule, quality, safety, and overall performance.
Planning + Constructability: Work with field leadership on sequencing, logistics, means and methods, and practical plans for the work.
Preconstruction + Collaborative Delivery: Draw on Tapani's preconstruction and estimating resources while working with owners, designers, and project partners to inform cost, constructability, procurement, schedule, and key project decisions.
Cost + Financial Management: Manage budgets, forecasting, project financials, and change.
Scheduling + Procurement: Develop and maintain schedules, procurement plans, work plans, and key milestones.
Field Execution: Stay connected with field leadership and crews throughout construction so decisions, information, materials, and resources support the work.
Subcontractors + Project Partners: Manage scope development, buyout, procurement, subcontractor performance, and coordination with owners, designers, and suppliers.
Team Leadership: Develop Project Engineers and other team members while supporting Tapani standards for safety, quality, accountability, and Strong Teams and Successful Projects.
What We're Looking For We are looking for experienced construction Project Managers who knows the work, understand what drives it in the field, and can stay connected to the details while leading the whole project.
Relevant backgrounds may include: Commercial, industrial, education, government, or other building construction Water and wastewater treatment, pump stations, and proces...
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Type: Permanent Location: Battle Ground, US-WA
Salary / Rate: Not Specified
Posted: 2026-09-18 11:00:05
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Perfil Expert OFR – OAM
1.
Descripción general
La posición de Expert OFR – OAM requiere una persona con la capacidad de gestionar el proceso de principio a fin (end to end), con flexibilidad para asumir todo el flujo o solo una parte del mismo, según el perfil.
Se valora como un plus la experiencia previa gestionando procesos end to end completos.
2.
Responsabilidades principales
* Gestión del proceso OFR end to end, desde origen hasta la entrega final al cliente.
* Seguimiento operacional del embarque, manejo documental y actualización de estatus.
* Costeo y elaboración de billing, asegurando exactitud en los cobros y validaciones.
* Manejo de reclamos operativos y soporte en aclaraciones con origen o proveedores.
* Asegurar el cumplimiento de KPIs, tiempos, hitos y requerimientos del cliente y del negocio.
* Foco en servicio al cliente, garantizando comunicación clara y oportuna.
* Uso de CargoWise (valor agregado).
3.
Requisitos del perfil
3.1 Formación académica
* Profesionales (requisito principal).
* Se pueden considerar estudiantes de últimos semestres como excepción.
3.2 Must have
* Experiencia Mínimo 1 año en actividades del proceso OFR.
* Experiencia en actividades relacionadas con OFR (no necesariamente en Freight Forwarding).
* Experiencia en identificación de errores documentales entre origen y destino.
Habilidades Técnicas
* Inglés y portugués nivel B2
* Conocimiento de Incoterms.
* Manejo de herramientas ofimáticas, especialmente Excel.
Habilidades Blandas
* Foco en servicio al cliente.
* Organización y capacidad de manejo de múltiples tareas.
* Madurez operativa y criterio para la toma de decisiones.
* Orientación al cliente en entornos operativos complejos.
* Alta adaptabilidad y proactividad en la gestión de procesos.
3.3 We value
Experiencia
* Experiencia previa en procesos end to end.
* Manejo de costeo y facturación (billing).
* Experiencia en Freight Forwarding.
* Manejo de CargoWise.
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Type: Permanent Location: Bogotá, CO-DC
Salary / Rate: Not Specified
Posted: 2026-09-18 10:34:38
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JOB SUMMARY:
The Armstrong Company is looking for a NetSuite administrator responsible for configuring and maintaining NetSuite.
The individual will be responsible for assisting in the implementation of all new integrations, custom project development, and end user technical support within NetSuite.
They will also collaborate with team members across all business functions to perform customizations, resolve user issues, and define processes within NetSuite.
KEY RESPONSIBILITIES:
* Maintenance and daily management of the NetSuite application.
* General system administration.
* Prioritize tickets and execute activities independently.
* Review scenarios and implement changes in accordance with change management requirements.
* Assist the Senior NetSuite Administrator in the management of the system configuration, including design and data migration decisions.
* Maintain up-to-date knowledge of NetSuite functionality, customization and integration.
* Builds, runs, distributes, and supports in-depth dashboards, searches, and operational reports to provide insight into data needs for all team functions.
* Development, functional testing, and rollout of customizations, workflows, custom objects, new enhancements, application releases, and system integration based on user/business needs.
* Manage custom fields, forms, records, lists, and workflows to meet business requirements.
* Build and maintain proper system permissions access for all roles.
* System configuration, data integrity, and all system-related policies and procedures.
* Providing front line support for all users with consideration for all aspects of NetSuite and data maintenance.
* Point of contact to NetSuite support and all 3rd party integration partners.
* Collaborate and partner with internal stakeholders to ensure the design and functionality of the Enterprise Resource Planning (ERP) system is driving value and efficiency for the organization
* Review upgrades to evaluate the impact on processes, configurations, and customizations.
Ability to analyze complex problems and assess how NetSuite can be utilized to solve them.
QUALIFICATIONS:
* 2-5 years of experience administering NetSuite.
* A college degree with a technical or business management major is preferred, but not required.
* Strong analytical and problem-solving skills.
* Ability to work creatively in a problem-solving environment.
* Excellent customer service skills.
* Ability to form relationships both externally and internally.
* Excellent written and verbal communication skills.
* Proficient with Excel.
* NetSuite Administrator Certification is a plus.
PHYSICAL REQUIREMENTS:
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.
Reasonable accommodations may be made to enable individuals with disabilities to perfor...
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Type: Permanent Location: Memphis, US-TN
Salary / Rate: 75000
Posted: 2026-09-18 10:32:14
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Serve as the technical lead for telecommunications engineering, network analysis, customer requirements development, transition planning, and technical acquisition support.
Provide engineering expertise to ensure successful transitions, technical feasibility, and modernization of telecommunications services.
Occasional Travel may be requiredto Scott Air Force Base, Illinois.
Position Responsibilities: Evaluate existing telecommunications and network service configurations.
Develop and document customer technical requirements and network performance requirements.
Support development of customer PWSs, bid models, technical evaluation plans, IGCEs, and related acquisition artifacts.
Analyze transition strategies and recommend technical solutions and alternatives.
Support Fair Opportunity competitions and customer network transition planning.
Coordinate with Government personnel, vendors, and customers to resolve technical issues.
Support cutover planning, implementation activities, and transition troubleshooting.
Provide recommendations on emerging technologies and telecommunications modernization opportunities.
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Type: Permanent Location: Scott Air Force Base, US-IL
Salary / Rate: Not Specified
Posted: 2026-09-18 10:30:43
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Serve as the operational execution lead for the TSST program.
Responsible for planning, coordinating, monitoring, and managing daily transition activities across customer outreach, inventory management, transition ordering, issue resolution, installation scheduling, and cutover execution.
Maintain operational control of the transition lifecycle and ensure timely movement of telecommunications services through the transition pipeline.
Occasional Travel may be requiredto Scott Air Force Base, Illinois.
Position Responsibilities: Manage day-to-day operational execution of transition activities across all TSST workstreams.
Direct and coordinate the telecommunications order management operation supporting approximately 70,000 transition-related orders.
Maintain visibility into transition status, schedules, dependencies, risks, and outstanding actions.
Manage task assignments, workload balancing, and operational priorities across the TSST team.
Coordinate customer, vendor, agency, and PMO activities to ensure timely resolution of transition issues.
Oversee transition schedules, installations, service activations, cutovers, and disconnect activities.
Monitor operational metrics, throughput, backlogs, and transition performance indicators.
Facilitate operational meetings, action-item management, and transition readiness reviews.
Maintain transition tracking databases, reporting artifacts, and operational dashboards.
Provide status updates and operational reporting to the Program Manager and Government stakeholders
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Type: Permanent Location: Scott Air Force Base, US-IL
Salary / Rate: Not Specified
Posted: 2026-09-18 10:30:40
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Looking for a rewarding Sales opportunity? Like to be rewarded for your efforts? How about an uncapped earning potential? RXP Wireless has it all.
We are offering retail sales managers an exciting opportunity to become a valued member of our successful sales team and growth with one of the leading providers of wireless products, services and accessories in the US market.
As a Verizon Wireless Premium Retailer, we offer a competitive compensation package that includes: Base pay plus unlimited Bonus potentialExcellent advancement opportunitiesHealth, Dental, Vision, Life, Flexible-ScheduleProduct DiscountsTop-notch Training, and a fun success-driven work environmentFull-time and Part-time shifts available.
We pride ourselves on offering superior customer service, as well as having the best locations throughout.
If you have the drive; we have the tools to further your career.
If youre looking for a competitive workplace where an unlimited earnings potential exists, look no further! The Sales Manager is responsible for providing excellent customer service, selling products, running day to day operations, cash handling and more.
This position reports to the District Manager.
Core Duties and Responsibilities Responsible for selling products and services to new and existing customersResponsible for meeting current sales metricsResponsible for adhering to all sales processes and procedures as established by region and by CorporateResponsible for executing promotions and meeting or exceeding established sales goals as established within DistrictResponsible for handling customer service issuesResponsible for monitoring store merchandise to maintain optimum inventory levelResponsible for maintaining store standards and appearance as established by the District Manager (DM)Responsible for providing data as requested by DM and completing weekly reports as requiredFlexible to work stores within District as neededResponsible for adherence to all Company policies and proceduresMust be able to work independently in a retail storefrontOther miscellaneous duties as assigned by the DMOnly those with a strong desire to succeed and make money need apply.
Most of our sales management team has been promoted from within, so those wanting to further their careers have the environment to succeed at RXP Wireless NOTE: This job description is not intended to be all-inclusive.
Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Minimum Qualifications: High School Diploma or equivalent required.
Two (2) years of relevant field experience may be substituted for every one (1) year of required academiaStrong sales skills and the ability to ensure customer satisfaction on a daily basis while maintaining operations within a retail store environmentStrong interpersonal and communication skillsSelf-motivated, prioritizes tasks and works independently with minimal supervisionProfessional appearance and the ability to work early eve...
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Type: Permanent Location: Midland, US-MI
Salary / Rate: Not Specified
Posted: 2026-09-18 10:30:35
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Título del puesto: Especialista de Servicio al cliente
Localización: Zona 12, Guatemala
DHL Global Forwarding (DGF) es el líder mundial en servicios de carga aérea y uno de los principales proveedores de servicios de carga marítima.
Las soluciones de logística de DGF abarcan toda la cadena de suministro, desde la fábrica hasta el taller.
Esto también incluye los servicios especiales relacionados con el transporte.
Somos los expertos en reenvío con alcance global y conocimiento local.
En DHL Global Forwarding, las PERSONAS son importantes y nos esforzamos todos los días para ser el Empleador Preferido.
Objetivos del puesto: Proporciona apoyo administrativo diario en diversas actividades de recursos humanos para lograr una implementación fluida de los procesos y políticas de recursos humanos en línea con los planes de recursos humanos y las pautas del proceso.
Responsabilidades:
* Bajo supervisión general/limitada, respaldar la entrega de procesos y actividades de cumplimiento comercial y aduanero para optimizar el rendimiento del servicio y los costos para el despacho de aduanas.
* Brindar apoyo administrativo oportuno y eficaz para la documentación de importación y exportación, como recibir, conciliar, consolidar/resumir documentos e información.
* Mantener la documentación y procedimientos operativos estándar y brindar apoyo en los procesos de archivo de documentación.
* Resolver problemas y discrepancias de aranceles (con apoyo de clasificador asignado en el área), impuestos y facturación planteados por clientes internos y externos
* Llevar a cabo las mejores prácticas y auditorías de calidad para garantizar el cumplimiento de la calidad establecida, la precisión y la puntualidad de las actividades de acuerdo a cada proceso aduanal realizado.
Requisitos:
* Estudiante Universitario de la carrera de Comercio Internacional, Administración de Empresas o carrera afín.
* 2 años de experiencia en puestos similares.
* Conocimiento en normativa aduanera, procesos logísticos (importación y exportación).
* Manejo intermedio de Microsoft Office.
* Disponibilidad para laborar a plazo fijo (Contrato laboral por año y medio meses).
DHL Global Forwarding (DGF) es el líder mundial en servicios de carga aérea y uno de los principales proveedores de servicios de carga marítima.
Alrededor de 30.000 empleados trabajan para garantizar el transporte de todo tipo de envíos por vía aérea o marítima.
Las soluciones de logística de DGF abarcan toda la cadena de suministro, desde la fábrica hasta el taller.
También incluyen servicios especiales relacionados con el transporte.
Nuestro modelo de negocio es muy poco activo, ya que se basa en la intermediación de servicios de transporte entre clientes y transportistas.
Consolidamos envíos para lograr mayores volúmenes, comprar espacio de carga en mejores condiciones y optimizar la utilización de la red.
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Type: Permanent Location: Guatemala City, GT-GU
Salary / Rate: Not Specified
Posted: 2026-09-18 10:25:35
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Title: Associate Industrial Projects
Location: GSC BOG
As a skilled resource with Industrial Projects Service Line at DHL Global Forwarding Freight (DGFF) Global Service Center (GSC), you will be responsible for accurately processing and entering purchase orders released by DHL customers into the MMS system.
This role involves performing basic checks to ensure the correct format of the orders and maintaining data integrity throughout the order entry process.
Skills: You will be required to manage all the below or even additional as required by your business partner:
* Utilize search grids to check for consolidations (Consols) and shipments that need to be processed.
* Enhance the Details Tab of shipments to ensure all relevant information is accurate and up-to-date.
* Confirm the milestones and modify the Consol/Shipments Costing Tab as necessary.
* Search for shipments in CW1 using the container number from release documents.
* Upload carrier release documents in the e-Docs Tab of shipments to maintain comprehensive records.
* Validate and revise information in line with the Carrier to ensure alignment with operational standards.
* Dispatch the arrival notice to the broker or customer promptly and ensure that all communication is clear and effective.
* Monitor the shipment processing workflow for accuracy and efficiency.
QUALIFICATIONS:
* High school diploma or equivalent; a degree in business administration, logistics, or a related field is preferred.
* Must have solid MS Office skills to include Excel and PowerPoint.
* Exceptional verbal and communication skills and an ability to work with all levels of our organization.
* Must be highly analytical with a strong attention to detail.
* Understanding of transportation or freight forwarding is preferred.
* Strong attention to detail and accuracy in data entry.
* English B1-B2
DESIRABLES:
* Previous experience in data entry, order processing, or supply chain management is an advantage.
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Type: Permanent Location: Bogotá, CO-DC
Salary / Rate: Not Specified
Posted: 2026-09-18 10:22:34
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Title: Specialist - AFR
Location: GSC BOG
Ensure the management and monitoring of shipments, establish good communication with the customer analyzing the situation.
Key Responsibilities:
* Analyze, process instruction/requirements and manage the import/ export OFR/AFR operations for different customers.
* Frequent contact with stakeholders to be aware of shipment status and Keep customers timely informed about import processes of their shipments through emails, Calls and Status Reports.
* Proactive monitoring of shipment status in internal Tools (CW1, DHLi, FSI3) but also on Carrier’s websites.
* Give support on track & trace activities and performance reporting for Shipment Management Service Line.
* Add value to our customers through continuous improvement initiatives.
* Cross-training within the team
Skills / Requirements:
* Students/professionals in industrial engineering, international business, or related fields.
* Minimum of 1 year in Logistics.
OFR/ AFR Knowledge is a plus.
* Good communication in English B2 (verbal and written).
* Customer service and communication skills.
* Teamwork and autonomy
* Employees who have been in the organization for 12 months or in their current role
* Employees that are not in transition projects
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Type: Permanent Location: Bogotá, CO-DC
Salary / Rate: Not Specified
Posted: 2026-09-18 10:20:24
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WHO YOU ARE:
As a Senior IT Business Analyst, you play a key role in bridging business needs and technology solutions.
You are analytical, proactive, collaborative, and highly organized, with the ability to independently lead initiatives from business needs through successful implementation.
You bring strong Business Analysis, systems analysis, stakeholder management, and project delivery skills.
You are comfortable understanding business objectives, analyzing processes and systems, defining requirements, evaluating solutions, and working with business stakeholders, IT teams, and external partners to deliver practical outcomes.
Every project is different, and that’s what makes this role exciting.
Business Analysis is at the core of the role, but depending on the project’s scope and complexity, you may take on different levels of project delivery and leadership; from planning and coordinating activities to managing risks, dependencies, stakeholders, vendors, and implementation.
This makes the role hybrid by nature: you are not filling two separate roles but adapting your skills and level of ownership to what each initiative requires.
You may focus primarily on requirements and solution design on one project, while taking a more active role in leading delivery on another.
You are a strong problem solver who works independently, manages competing priorities, drives decisions, and takes accountability for outcomes.
You bring a continuous-improvement mindset and look for opportunities to improve processes, systems, user experiences, and business results.
As an IT Business Analyst, your responsibilities will include but are not limited to the following:
Business Analysis & Solution Delivery
* Partner with business stakeholders, IT teams, and external vendors to understand business needs, objectives, pain points, and opportunities, translating them into practical technology solutions.
* Lead requirements gathering, stakeholder workshops, process analysis, gap analysis, and future-state design.
* Define and document business, functional, and non-functional requirements, user stories, acceptance criteria, process flows, and business rules.
* Evaluate solution options and facilitate discussions around impacts, dependencies, risks, trade-offs, and expected outcomes.
* Work closely with technical teams and vendors to ensure solutions align with business requirements and intended outcomes.
* Lead or support testing and UAT, including test scenarios, business validation, defect triage, and implementation of readiness.
* Support implementation, training, communications, change management, and post-go-live activities.
* Identify opportunities for process improvement, automation, system enhancements, integrations, and operational efficiencies.
Project & Delivery
Depending on the scope, complexity, and requirements of the project, responsibilities may also include:...
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Type: Permanent Location: Laval, CA-QC
Salary / Rate: Not Specified
Posted: 2026-09-18 10:15:04
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Job Title: Station Manager
Job Location: San Diego, California
DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers.
We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries.
Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
Purpose:
Lead and manage the SAN station P&L and operations successfully via:
* Engaging people
* Growing the business (both local BC business and network business in collaboration with AFR product & DGF global network partners)
* Organizing the team for great customer service, operational quality and efficiency incl.
GSC collaboration
* Managing costs and partners
Key responsibilities:
* Manage Station’s EBIT result
* Ensure employee engagement, targeting for the best results
* Ensure and Improve customer satisfaction via Service First incl.
process improvements
* Drive GoGreen agenda
* Deals with local authorities and acts as a legal representative of the station.
* representative of the station towards employees, e.g.
organizing company events and go-to person for station personnel on non-functional topics
* Decided upon all administrative matters at station.
* Leads negotiations with external suppliers.
* Accompanies Field Sales and Key Account Sales on visits to important clients or prospective clients (where “Station Manager” title may be beneficial to closing the deal)
* Hiring decisions at station level (although Station Manager may require formal next-level approval)
* Functional strategy decisions
* Functional operations decisions (incl.
negotiations with external AFR/OFR/Inland logistics suppliers)
* Setting performance targets
* Evaluating performance and targets achievement
* Ensure adherence to Company policies.
* Ensure effective customer service through a process-oriented approach that delivers reliable and consistent service.
* Collaborate with OFR product and DGF global network partners
Qualifications:
* Good understanding of freight forwarding industry
* Knowledge of station level administrative matters
* Ability to take ownership and drive station solutions independently.
* Proven track record in people management role (leadership, motivation and people skill)
* Good communication skills
* Strong Ocean Freight background seen as major benefit
Pay Range: $105,682.00 - $140,910.00+ (Based on Experience)
Benefits (All Non-Union Employees)
* Compensation: Competitive base salary plus role dependent performance-based incentives.
* 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
* Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discou...
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Type: Contract Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-18 10:12:59
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Title: Expert - Project Manager IMPAT (Business Support)
Location: GSC BOG
The Country Customer Implementation Manager is a critical role responsible for the successful onboarding and integration of new and existing customers.
Ensuring we meet and exceed our customer promise and position ourselves as the provider of choice.
Acting as the primary process expert for customer implementations, received from multiple sources, ensuring a seamless transition, optimizing operational efficiencies, and delivering exceptional customer satisfaction from the initial sales handover through to post-implementation stabilization.
Differentiator
* Manages complex and critical customer implementations, often involving multiple modal or unique non-standard requirements.
* Lead complex customer implementation projects at a local level
* Manage strategic local customer implementations
* Support complex global customer implementation projects
Product knowledge – a sound understanding of operations, applications, systems and the DGF DSS
Ability to identify, troubleshoot and drive processes improvements, leveraging lesson learnt from past implementations
Mentoring of guiding less experienced team members
Coaching of smaller countries in the implementation process.
Subject matter expert who applies advanced knowledge of job area typically obtained through advanced education and work experience.
Key Responsibilities:
*
+ Executes projects according to DGF DEPICT (Define, Plan, Implement, Control, and Transition) internal procedures and the standard methodology.
+ Define detailed local implementation plans for complex and strategic projects, considering country-specific nuances and regulations.
+ Manage individual project tasks and deliverables within the overall implementation plan
+ Validate and ensure that all customer needs and requirements are fully understood, can be met, and are achievable
+ Ensure that the implementation tasks and milestones defined within the project methodology are adhered to and delivered on time
+ Proactively identifies and resolves complex issues, often involving cross-functional collaboration.
+ Manages risks for complex projects, develops mitigation plans, and escalates critical risks.
+ Organize and lead implementation Hypercare activities (customer and internal).
* Maintain regular and clear communication with customers and internal stakeholders on project progress, challenges, and next steps.
* Conduct local post-implementation reviews to assess effectiveness, identify areas for improvement, and ensure customer satisfaction.
* Contribute to the continuous improvement of implementation methodologies, tools, and documentation.
* Share best practices and lessons learned with the broader implementation team.
Management Responsibility
* Individual contributor – ability to work independ...
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Type: Permanent Location: Bogotá, CO-DC
Salary / Rate: Not Specified
Posted: 2026-09-18 10:03:59
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Job Description Canada Template
Job Title: Route Development Manager
Reports to: Head of Ocean Freight
Location: YYZ
DHL Global Forwarding (DGF) is a leader in managing the flow of goods and information across global supply chains, utilizing air, ocean, and ground transportation, customs brokerage services, and dedicated warehousing and distribution centers.
As part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries, we are committed to excellence and growth.
Join our team as a Route Development Manager at DHL Group! In this pivotal role, you will Lead and execute Ocean Freight Route Development strategies, plans, and initiatives to drive profitable growth, optimize trade lane performance, and enhance network competitiveness across country, regional, or global scope.
The role combines strategic route portfolio leadership with deep analytical expertise in trade lane development, route economics, market intelligence, and commercial-operational alignment.
The position acts as the primary focal point for identifying, evaluating, prioritizing, and implementing route opportunities while ensuring alignment between Sales, Pricing, Carrier Management, Gateway Operations, Product, and Customer Operations teams.
The role is responsible for governing route development activities, driving execution of strategic initiatives, and enabling data-driven decision making that supports revenue growth, service excellence, and margin protection.
Key Responsibilities:
Route Development Strategy & Governance
* Lead the Route Development Management (RDM) agenda for assigned regions, countries, or trade lanes.
* Define trade lane priorities, route opportunity roadmaps, and route portfolio strategies aligned with business objectives.
* Translate regional and global route development priorities into actionable execution plans with clear ownership, governance, milestones, and performance metrics.
* Support regional and global route governance forums through data-based recommendations and decision-ready business cases.
* Benchmark route development performance and implement scalable best practices across countries and teams.
Trade Lane Analysis & Route Economics
* Conduct advanced trade lane analysis utilizing market intelligence, customer demand trends, route economics, carrier capacity, gateway capabilities, and competitive benchmarks.
* Analyze route performance indicators including:
+ Conversion rates
+ Gross Profit per file
+ Capacity utilization
+ Paid-out quality
+ Consolidation ratios
+ Transit time reliability
+ Service performance
+ Exception trends
* Identify opportunities for network optimization, route redesign, consolidation improvement, and margin enhancement.
* Develop and maintain route development dashboards, databases, scorecards, and performance reporting tools.
...
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Type: Permanent Location: Mississauga, CA-ON
Salary / Rate: Not Specified
Posted: 2026-09-18 10:03:00
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Position Summary The Project Manager must have strong leadership and project management experience with delivering successful ERP and SaaS Implementations, including cloud-based financial, HCM, or operational systems delivered on a subscription model.
Experience with customer-facing roles in which she/he manages the customer relationship throughout the implementation by building and maintaining a level of trust with the customer, serves as an advocate, and offers guidance and support in analyzing and solving customer problems.
Able to represent LBMC's core processes and hybrid implementation methodology lifecycle from pre-sales, execution, through deploy; Able to effectively communicate with executive level clients regarding LBMC's technology-based software and services; Able to plan and execute multiple complex client technology projects; Able to oversee and integrate project activities across multiple solutions and vendors.
Specific Duties include the following: Successful Product Delivery & Meeting Critical Success Factors.
Establish and maintain client relationship throughout the implementation project working with identified client project manager, business, and executive team to ensure benefits realization and successful delivery.
Responsible for providing Senior Project Management leadership in the areas of team mentoring, process, and procedure improvement, and providing coaching on project related activities.
Responsible for proactively learning and developing a baseline amount of knowledge of LBMC's products and services to actively support and participate in client business development opportunities and sales support.
Participate as a member of the team in software and services sales activities representing project management, and LBMC software and services.
Conduct, lead, and coordinate LBMC team in the developing of Strategic Technology Business Process Reviews for our clients.
This would include high-level business requirement development; system design; solution responses, project estimates, and summary project plans.
Conduct, lead, and coordinate the LBMC team in the developing of Statement of Work documents to include detail business requirement development; detail system design; solution responses; project estimates; and detail project plans.
Ability to implement multiple methodologies including Hybrid, Waterfall, and Agile.
Manage SaaS-specific delivery considerations, including tenant configuration, third-party/API integrations, data migration and validation, user acceptance testing, and coordinating client readiness around vendor release and upgrade cycles.
Develop Project Plans, estimates, and perform resource planning for technology projects.
Collaborate and track work progress of the LBMC project team to ensure that results are delivered using LBMC defined core processes and hybrid methodology.
Ability to adapt leadership styles to the situation, maturity, and skills level of the team.
Including Servant and Situational ...
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Type: Permanent Location: Brentwood, US-TN
Salary / Rate: Not Specified
Posted: 2026-09-18 09:59:43
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Your Job
Koch Specialty Plant Services is hiring QC Tech for various job sites within the U.S.
This role will provide field QC support for our turnaround projects .
This position is not eligible for Visa Sponsorship.
Our Team
Koch Specialty Plant Services (KSPS) is a division of Koch Industries, offering a diverse range of plant services to industries such as refining, petrochemical, chemical, and power generation.
With a focus on safety, quality, and customer satisfaction, KSPS provides innovative and cost-effective solutions including turnaround management, specialty welding, mechanical services, coatings, and project management.
Backed by the resources of Koch Industries, KSPS delivers exceptional service, expertise, and reliability to meet the unique needs of its clients.
What You Will Do
Some core responsibilities for QC Tech include:
Perform quality control functions with high regard to integrity on KSPS projects, including the review and execution of field inspection plans
Develop skills, gain experience to be a site QC lead, which may include being a QC lead on a project
Support development, maintain and keep digital record of quality packages for submittal to the client and KSPS corporate quality personnel
Keep corporate and site quality personnel up to date on any quality issues, small or large
Maintain a daily log / rollover log to keep quality informed of activities taking place on site
Work with quality personnel on site, as needed, in an effective matter with respect and humility
Material receiving and inspection and approval
Oversight of third party NDE and heat treatment including review of documentation for accuracy of work
Review of welder qualifications before execution of work
Monitoring and inspection of field welds and flange make-ups for conformance with codes and maintaining weld and flange logs
Perform in person field review of work being performed by KSPS personnel as required
Physical Requirements:
Must be able to work long hours and all shift schedules that may require up to twelve hours a day, seven days a week for extended durations
Must be able to work in confined spaces and be capable of climbing ladders, scaffolds and working at heights
Must be able to perform work wearing personal protective equipment including but not limited to rain gear, chemical protective clothing, supplied air and air purifying respirators, safety harness, FRC coveralls, hard hat, ear plugs and safety glasses, etc.
Respiratory Protection Fit Testing and Pulmonary Function Testing is required.
Additional medical examinations, such as Fitness for Duty exams may be required per client guidelines.
Hearing and vision within normal ranges also may be required per client requirements.
Who You Are (Basic Qualifications)
* Experience in the Oil & Gas industry
* Ability to read and interpret drawings (ISO, P&ID, Installation / Fabrication)
* Familiarity with ASME, API and NBIC codes
* Proficiency with MS O...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-09-18 09:59:31
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Your Job
The Koch Technology Employee Services team is hiring an IT Engineer to join our skilled engineering team.
This individual will be a part of a global team that focuses on Collaboration Technology along with other related areas for Koch Industries.
As a part of this team, you will work to provide modern Identity solutions and services for all Koch businesses.
Additionally, there is responsibility for the entire enterprise in designing innovative solutions, creating, and sharing best practices, and providing support for our services.
Our Team
The Employee Services Organization provides value-added strategic partnerships with other Koch companies in ownership and support of several key processes and platforms.
We deliver IT products and services that enable employee success and collaboration, foundational accounts and devices, and transformational mobility and XR experiences.
As a trusted partner, we focus on people, processes, technology, and data to drive transformation.
Our team members are key contributors through the application of frameworks and principles with an emphasis on leveraging critical and economic thinking to drive value.
Location: This role requires an in-office presence with flexibility in Wichita, KS / Plano, TX / Atlanta, GA / Green Bay, WI.
This role is not eligible for VISA sponsorship.
What You Will Do
* Be an active member of global team that works with and supports O365 products.
* Own administration and support of O365 (SharePoint, Exchange, OneDrive, Yammer, Teams, etc.) as well as PowerPlatform (Flow, Apps, PowerBI).
* Apply advanced critical thinking, technical skills, and knowledge to collect needed information to resolve issues in a highly complex and fast-paced environment.
* Drive Problem Management through identification of recurrent problems and subsequent root cause to improve processes and drive long term value.
* Enable 1st/2nd level support through knowledge sharing opportunities, documentation, troubleshooting, process improvement and training.
* Creating documentation that is easily consumed by a global audience by both customers and support organizations.
* Responsible for supporting customer requests.
Focusing on improving ticket SLAs, volumes, and customer satisfaction.
Ensuring prompt resolution.
* Escalation point for critical incidents and outages for the products.
* Work as part of a global team providing support after hours as required.
Who You Are (Basic Qualifications)
* Experience working with Office 365, Active Directory, Exchange.
* Experience working both independently and in a team-oriented, collaborative environment.
* Experience in writing knowledge base articles based on resolution paths.
* Experience working with End users to troubleshoot and resolve their Office 365 issues.
* Demonstrated ability to apply AI/GenAI capabilities to improve business outcomes.
What Will Put You Ahead
* Bachelor's/Mas...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-09-18 09:59:17
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Your Job
The Koch Technology Employee Services team is hiring an IT Engineer to join our skilled engineering team.
This individual will be a part of a global team that focuses on Collaboration Technology along with other related areas for Koch Industries.
As a part of this team, you will work to provide modern Identity solutions and services for all Koch businesses.
Additionally, there is responsibility for the entire enterprise in designing innovative solutions, creating, and sharing best practices, and providing support for our services.
Our Team
The Employee Services Organization provides value-added strategic partnerships with other Koch companies in ownership and support of several key processes and platforms.
We deliver IT products and services that enable employee success and collaboration, foundational accounts and devices, and transformational mobility and XR experiences.
As a trusted partner, we focus on people, processes, technology, and data to drive transformation.
Our team members are key contributors through the application of frameworks and principles with an emphasis on leveraging critical and economic thinking to drive value.
Location: This role requires an in-office presence with flexibility in Wichita, KS / Plano, TX / Atlanta, GA / Green Bay, WI.
This role is not eligible for VISA sponsorship.
What You Will Do
* Be an active member of global team that works with and supports O365 products.
* Own administration and support of O365 (SharePoint, Exchange, OneDrive, Yammer, Teams, etc.) as well as PowerPlatform (Flow, Apps, PowerBI).
* Apply advanced critical thinking, technical skills, and knowledge to collect needed information to resolve issues in a highly complex and fast-paced environment.
* Drive Problem Management through identification of recurrent problems and subsequent root cause to improve processes and drive long term value.
* Enable 1st/2nd level support through knowledge sharing opportunities, documentation, troubleshooting, process improvement and training.
* Creating documentation that is easily consumed by a global audience by both customers and support organizations.
* Responsible for supporting customer requests.
Focusing on improving ticket SLAs, volumes, and customer satisfaction.
Ensuring prompt resolution.
* Escalation point for critical incidents and outages for the products.
* Work as part of a global team providing support after hours as required.
Who You Are (Basic Qualifications)
* Experience working with Office 365, Active Directory, Exchange.
* Experience working both independently and in a team-oriented, collaborative environment.
* Experience in writing knowledge base articles based on resolution paths.
* Experience working with End users to troubleshoot and resolve their Office 365 issues.
* Demonstrated ability to apply AI/GenAI capabilities to improve business outcomes.
What Will Put You Ahead
* Bachelor's/Mas...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-09-18 09:59:14
-
Your Job
The Koch Technology Employee Services team is hiring an IT Engineer to join our skilled engineering team.
This individual will be a part of a global team that focuses on Collaboration Technology along with other related areas for Koch Industries.
As a part of this team, you will work to provide modern Identity solutions and services for all Koch businesses.
Additionally, there is responsibility for the entire enterprise in designing innovative solutions, creating, and sharing best practices, and providing support for our services.
Our Team
The Employee Services Organization provides value-added strategic partnerships with other Koch companies in ownership and support of several key processes and platforms.
We deliver IT products and services that enable employee success and collaboration, foundational accounts and devices, and transformational mobility and XR experiences.
As a trusted partner, we focus on people, processes, technology, and data to drive transformation.
Our team members are key contributors through the application of frameworks and principles with an emphasis on leveraging critical and economic thinking to drive value.
Location: This role requires an in-office presence with flexibility in Wichita, KS / Plano, TX / Atlanta, GA / Green Bay, WI.
This role is not eligible for VISA sponsorship.
What You Will Do
* Be an active member of global team that works with and supports O365 products.
* Own administration and support of O365 (SharePoint, Exchange, OneDrive, Yammer, Teams, etc.) as well as PowerPlatform (Flow, Apps, PowerBI).
* Apply advanced critical thinking, technical skills, and knowledge to collect needed information to resolve issues in a highly complex and fast-paced environment.
* Drive Problem Management through identification of recurrent problems and subsequent root cause to improve processes and drive long term value.
* Enable 1st/2nd level support through knowledge sharing opportunities, documentation, troubleshooting, process improvement and training.
* Creating documentation that is easily consumed by a global audience by both customers and support organizations.
* Responsible for supporting customer requests.
Focusing on improving ticket SLAs, volumes, and customer satisfaction.
Ensuring prompt resolution.
* Escalation point for critical incidents and outages for the products.
* Work as part of a global team providing support after hours as required.
Who You Are (Basic Qualifications)
* Experience working with Office 365, Active Directory, Exchange.
* Experience working both independently and in a team-oriented, collaborative environment.
* Experience in writing knowledge base articles based on resolution paths.
* Experience working with End users to troubleshoot and resolve their Office 365 issues.
* Demonstrated ability to apply AI/GenAI capabilities to improve business outcomes.
What Will Put You Ahead
* Bachelor's/Mas...
....Read more...
Type: Permanent Location: Green Bay, US-WI
Salary / Rate: Not Specified
Posted: 2026-09-18 09:59:06
-
Your Job
The Koch Technology Employee Services team is hiring an IT Engineer to join our skilled engineering team.
This individual will be a part of a global team that focuses on Collaboration Technology along with other related areas for Koch Industries.
As a part of this team, you will work to provide modern Identity solutions and services for all Koch businesses.
Additionally, there is responsibility for the entire enterprise in designing innovative solutions, creating, and sharing best practices, and providing support for our services.
Our Team
The Employee Services Organization provides value-added strategic partnerships with other Koch companies in ownership and support of several key processes and platforms.
We deliver IT products and services that enable employee success and collaboration, foundational accounts and devices, and transformational mobility and XR experiences.
As a trusted partner, we focus on people, processes, technology, and data to drive transformation.
Our team members are key contributors through the application of frameworks and principles with an emphasis on leveraging critical and economic thinking to drive value.
Location: This role requires an in-office presence with flexibility in Wichita, KS / Plano, TX / Atlanta, GA / Green Bay, WI.
This role is not eligible for VISA sponsorship.
What You Will Do
* Be an active member of global team that works with and supports O365 products.
* Own administration and support of O365 (SharePoint, Exchange, OneDrive, Yammer, Teams, etc.) as well as PowerPlatform (Flow, Apps, PowerBI).
* Apply advanced critical thinking, technical skills, and knowledge to collect needed information to resolve issues in a highly complex and fast-paced environment.
* Drive Problem Management through identification of recurrent problems and subsequent root cause to improve processes and drive long term value.
* Enable 1st/2nd level support through knowledge sharing opportunities, documentation, troubleshooting, process improvement and training.
* Creating documentation that is easily consumed by a global audience by both customers and support organizations.
* Responsible for supporting customer requests.
Focusing on improving ticket SLAs, volumes, and customer satisfaction.
Ensuring prompt resolution.
* Escalation point for critical incidents and outages for the products.
* Work as part of a global team providing support after hours as required.
Who You Are (Basic Qualifications)
* Experience working with Office 365, Active Directory, Exchange.
* Experience working both independently and in a team-oriented, collaborative environment.
* Experience in writing knowledge base articles based on resolution paths.
* Experience working with End users to troubleshoot and resolve their Office 365 issues.
* Demonstrated ability to apply AI/GenAI capabilities to improve business outcomes.
What Will Put You Ahead
* Bachelor's/Mas...
....Read more...
Type: Permanent Location: Wichita, US-KS
Salary / Rate: Not Specified
Posted: 2026-09-18 09:59:02
