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POSITION SUMMARY: This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility.
Under the leadership of the Membership Director, in accordance with the Christian principles of the YMCA, the incumbent is responsible for delivering excellent service to all members, guests, and program participants.
OUR CULTURE: Our mission and core values are brought to life by our culture.
In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day.
We are welcoming: we are open to all.
We are a place where you can belong and become.We are genuine: we value you and embrace your individuality.We are hopeful: we believe in you and your potential to become a catalyst in the world.We are nurturing: we support you in your journey to develop your full potential.We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.The Gateway Region YMCA strictly follows a zero tolerance policy regarding child abuse.
ESSENTIAL FUNCTIONS: Partner with the branch management team to implement membership policies (SOPs) and all systems that support branch membership, program and marketing objectives.Enter membership and program registration data into HRIS operating systemGreet and engage with members and ensure all guests and program participants have been verified in Raptor before entering branch.Process all HRIS operating system transactions with accuracy and perform daily close out and drawer countParticipate and recruit participants for member challenges also known as member visit drivers.Suggest procedures or standards to improve efficiency and productivity at the Welcome Center.Ensures established processes for touring and following up with membership inquiries are followed.Assist with the attainment of membership department strategic plan goals.Provide feedback and offer solutions regarding gaps in service and/or member concerns.Work continually towards self-development to stay current on customer service, sales, and Leader procedures & practices.Respond to member and guest inquiries and problem solve via phone or in person using Listen First skillsEffectively handle conflict and member complaints, with the support of the center Membership DirectorPerforms all other duties as assigned.
LEADERSHIP COMPETENCIES: Mission AdvancementCollaborationOperational EffectivenessPersonal Growth QUALIFICATIONS: High school diploma and or GED requiredExcellent interpersonal and problem solving skills.Ability to relate effectively to diverse groups of people from all social and economic segments of the community.Previous customer service, sales or related experience.Basic knowledge of computers.
WORK ENVIRONMENT & PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job....
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Type: Permanent Location: Belleville, US-IL
Salary / Rate: Not Specified
Posted: 2026-09-15 09:27:17
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Our Expectations: At US Brick, we are looking for team member who has a roll up the sleeves and get it done in a safe, efficient, and thoughtful manner work ethic.
US Brick has a current vacancy to join our diverse and dynamic company as a Customer Service Representative in Nashville, TN.
What you will be doing: Provide stellar customer service, both in store and over the phone Handle and drive counter sales of bricks and masonry products Organize and dispatch trucks and deliveries Develop a strong working relationship with US Brick outside sales team Follow all safety, quality, production, environmental policies, and procedures Be a good team member, assisting others as needed in a helpful way Contribute to team effort by performing other assigned duties as needed The required skills and education to be successful: Proactive, critical thinker and problem solver Team-player mindset.
Adaptability and flexibility required.
Excellent oral, written and interpersonal communication High School diploma Required Inside sales or customer service experience, highly preferred.
Experience with Oracle, highly preferred.
Proficiency in Microsoft Office, required.
We offer a total compensation package to include: Competitive Pay Medical, Dental, and Vision Company paid Basic Life, Short Term Disability 401k Paid Time Off Paid Holidays Work is performed primarily in a standard office setting.
This position requires sufficient physical ability, with or without reasonable accommodation, to perform work in an office setting; which includes, extensive employee contact, frequent interruptions, the ability to stand or sit for prolonged periods of time, to occasionally stoop, bend, kneel, crouch, reach, and twist, to lift, carry, push, and/or pull light to moderate amounts of weight, to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard, to verbally communicate to exchange information, to travel to other locations using various modes of private and commercial transportation, to verbally communicate to exchange information with or without accommodation, to see in the normal visual range with or without correction, and can hear in the normal audio range with or without correction.
US Brick recognizes the value of diversity and inclusion in our workplace.
We are committed to equal opportunity and believe that inclusivity benefits us all.
We actively seek and consider all qualified employment applications without regard to race, color, religion, gender, age, national origin, disability, sexual orientation, sexual preference, partnership status, gender identity, pregnancy, childbirth, or related medical conditions and protected veteran status, status of participation in the U.S.
Armed Services, or any other status protected by federal, state, or local law.
Individuals who hold legal work authorization applicable to employment in the United States will be considered without regard to citizenship/alienage....
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Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-09-15 09:06:37
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Via Seating is hiring a new Customer Service Specialist to join our Sales team!! Vias Customer Service Specialist is responsible for the is responsible for providing exceptional customer service and serving as a primary point of contact for Vias external customers.
This position manages customer requests, provides accurate account and product information, coordinates order updates, supports the sales team, and works proactively to resolve questions or concerns.
Vias Customer Service Specialist works closely with customers, sales partners, and internal departments to gather information, coordinate solutions, and ensure customer needs are met.
This role requires strong communication, organization, problem-solving, and follow-through, with a focus on creating positive customer experiences and maintaining strong customer relationships.
The successful candidate will develop a thorough understanding of Via, Inc.
products, processes, and systems in order to effectively answer customer questions, resolve issues, and provide appropriate solutions.
Vias Customer Service Specialist position is an in-person, non-safety sensitive position.
The opportunity to work in a hybrid capacity may be considered upon completion of training.
Pay Range is $22.00 - $25.00/hourly to start DOE.
Seating That Supports People At Via, we believe great seating can improve the way people live and work.
Guided by a commitment to performance, humanity, and sustainability, we design and manufacture seating that supports wellbeing, minimizes environmental impact, and delivers lasting value.
In collaboration with leading designers, and through a focus on ergonomic and manufacturing excellence, we create solutions that perform consistently, ship quickly, and stand the test of time.
From concept to completion, everything we do is driven by a simple goal: to make a meaningful difference with every seat.
Via offers a very generous benefits package including: Comprehensive Package effective 1st of the month following hire date including: Medical, Dental and Vision, Company Paid Life/ADD, Voluntary Life/ADD, Voluntary Short-Term and Long-Term Disability, Voluntary Flexible Spending Accounts for Medical and/or Dependent Care, Voluntary Identity and Legal Protections Additional Benefits Offered including 10 Paid Holidays per year, 15 Days of Paid Time Off, 401K Participation with up to a 4% company match after 90 days and Bi-Annual Company Celebrations We are an Equal Opportunity Employer, Gender/Minority/Veterans/Disabled.
Via Seating is a drug and alcohol free workplace.
Veterans are strongly encouraged to apply.
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Type: Permanent Location: Sparks, US-NV
Salary / Rate: Not Specified
Posted: 2026-09-12 09:10:07
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Make a Difference
At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
What will your job look like?
The Customer Service Representative (CSR) handles incoming calls received via an automated call distribution (ACD) system, regarding scheduling of non-emergent transportation and all other details of customer trips. The CSR is the front-line representative of the Company.
Service: Kern Transit
Location: Bakersfield, CA
Starting Pay Rate: $19.89
What You’ll Do (Essential Functions)·
* Participate in an extensive paid training program encompassing areas of customer service, computer applications, policy and procedure
* Manage inbound calls from our members to verify eligibility and coordinate non-emergent transportation utilizing company systems
* Listen and obtain information from callers in a professional, systematic and organized manner
* Acquire and maintain in-depth knowledge of, and adhere to, established Protocols and Procedures
* Assume responsibility for self-development and career progression
* Maintain flexibility in efforts to provide quality service to our members and help achieve business and operational goals
* Maintain acceptable abandoned call rates, average handle time, productivity percentage, and attendance; as outlined by company standards
* May be required to work weekends and/or holidays, as needed
* Maintain confidential information standards within a fast paced environment
* Relate to a diversity of requests
* Identify with customer needs and circumstances
* Tactfully question and obtain necessary information
* Recognize, handle and refer situations of an emergent nature
What We’re Looking For (Knowledge, Skills & Abilities)
* Knowledge Microsoft Outlook and Microsoft Word
* Exemplary communication and phone skills
* Ability to maintain high level of confidentiality
* Regular attendance is required
Qualifications
* High School Diploma or G.E.D.
* 1 year Customer service experience
* Previous experience working in a customer service call center, preferred
What’s in it for you
* Health and Life Insurance Plans
* Dental and Vision Plans
* 401(k) with a company match
* Paid Time Off and Holiday Pay
* Maternity/Paternity Leave
* Tuition Reimbursement
* Perks Discount Program
* Leadership Mentoring Opportunities
Equal Opportunity Employer: MTM Transit is an equal opportunity employer. MTM Transit considers qualified candidates with a criminal history in a manner consistent wit...
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Type: Permanent Location: Bakersfield, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-12 08:50:31
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At Binsons, we believe in three things: Better Products, Better Services, Better Livesand we live it every day.
We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida.
If youre looking to make a real impact in peoples lives, you're in the right place.
The Role: To support patients by assisting with the selection and purchase of medical supplies, while providing exceptional customer service in a friendly and professional environment.
This includes processing transactions, managing inventory, and ensuring all orders are accurately generated with proper documentation and insurance verification.
Schedule:MondayFriday | 8:30 AM - 5:00 PM What We're Looking For High School Diploma or equivalentMinimum 12 years of experience in retail, customer service, or a medical office settingFamiliarity with basic medical terminology and medical insurance processes is a plusExcellent interpersonal and communication skills with a high degree of empathy and patienceSkilled with point-of-sale (POS) systems and inventory software What Youll Be Doing Greet customers, assess their medical equipment needs, and recommend appropriate products.Instruct patients and caregivers on the safe and proper use, care, and maintenance of their durable medical equipment.Collect and verify patient demographics, prescriptions, and insurance information.Receive, unpack, build, and stock merchandise.Keep the retail floor clean, organized, and visually appealing to ensure a safe environment for customers with limited mobility.
Perks & Benefits Competitive payFull benefits: Medical, Dental, Vision & Life InsurancePaid time off + floating holiday401(k) Retirement Savings PlanTraining and growth opportunities
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Type: Permanent Location: Ann Arbor, US-MI
Salary / Rate: Not Specified
Posted: 2026-09-11 10:08:27
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Job duties may change over time and additional job functions may become essential.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Aid in addressing customer complaints and resolving problems.
* Review purchase agreements for conformity to company terms and conditions.
* Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
* Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
* Communicate with other departments and management to resolve problems and expedite work.
* Thoroughly and efficiently gather customer information, access, and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking.
* Provide quality service and support in a variety of areas including, but not limited to quotations, billing, placing orders, logistics and troubleshooting.
* Troubleshoot customer issues over the phone.
* Maintain a balance between company policy and customer benefit in decision making.
Handles issues in the best interest of both customer and company
* Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.
Expected Areas of Competence (KSAs)
* Highly developed sense of integrity and commitment to customer satisfaction
* Demonstrated passion for excellence with respect to treating and caring for customers.
* Ability to communicate clearly and professionally, both verbally and in writing
* Ability to handle complaints and unpleasant customers while remaining calm under pressure.
* Has a pleasant, patient, and friendly attitude
* Strong decision making and analytical abilities.
* Strong detail orientation, organization skills and communication/listening skills.
* Willingness to work a flexible schedule and occasional overtime when needed.
* Strong work ethic and team orientation.
This position description is intended to cover the most significant, ongoing job functions and competency areas.
Successful performance in the role will require performing satisfactorily other duties as assigned.
Education and Experience Requirements
* 1+ years of Customer relations experience including but not limited to retail, telemarketing, or customer service.
* Must have high school diploma or GED equivalent.
* Experience with Outlook (Mail, OneDrive & Teams) and Microsoft Office preferred.
Physical Requirements
Sedentary work.
Exerting up to ten pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or othe...
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Type: Permanent Location: Neenah, US-WI
Salary / Rate: Not Specified
Posted: 2026-09-11 10:07:47
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Join Our Team at MTM Health!
At MTM Health, it’s more than just a ride—it’s personal.
We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives.
Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
* Make a meaningful difference every day.
* Join a team that values your ideas and contributions.
* Be part of a company that exceeds NCQA standards for customer service.
* Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together!
Position Title: Customer Care Representative
Location: Remote Nevada
Hourly Rate: $14.50
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
* Must currently reside in Nevada
* 1 year of Call Center experience
* 6 months Customer Service experience
* Basic typing/computer experience with excellent navigational skills
* High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps).
Use of wireless and WiFi “air cards” is prohibited
* A quiet space within the home free of distractions including caretaking of any kind
Your Potential.
Our Mission.
At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don’t talk about a better workplace – we make it happen.
Benefits without Barriers
To show appreciation for our staff’s hard work and dedication, MTM Health offers more than just a paycheck.
Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.
* Health, Dental and Vision Insurance
* Life and Disability Insurance
* 401(k) Retirement Plan with Compan...
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Type: Permanent Location: Carson City, US-NV
Salary / Rate: Not Specified
Posted: 2026-09-11 09:53:12
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At Binsons, we believe in three things: Better Products, Better Services, Better Livesand we live it every day.
We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida.
If youre looking to make a real impact in peoples lives, you're in the right place.
The Role: To support patients by assisting with the selection and purchase of respiratory supplies, while providing exceptional customer service in a friendly and professional environment.
This includes processing transactions, managing inventory, and ensuring all orders are accurately generated with proper documentation and insurance verification.
Schedule:MondayFriday | 8:30 AM - 5:00 PM What We're Looking For High School Diploma or equivalentMinimum 12 years of experience in retail, customer service, or a medical office settingFamiliarity with basic medical terminology and medical insurance processes is a plusExcellent interpersonal and communication skills with a high degree of empathy and patienceSkilled with point-of-sale (POS) systems and inventory software What Youll Be Doing Greet customers, assess their medical equipment needs, and recommend appropriate products.Instruct patients and caregivers on the safe and proper use, care, and maintenance of their durable medical equipment.Collect and verify patient demographics, prescriptions, and insurance information.Review physician orders for equipment set upsSet up CPAP, BiPAP, and related respiratory equipmentEducate patients on proper use, mask fitting, cleaning, and maintenanceDemonstrate equipment operation and answer patient questionsEnsure patients understand compliance requirements and follow-up proceduresAccurately document patient information, equipment serial numbers, and setup detailsTroubleshoot equipment issues and coordinate repairs or replacements as needed Perks & Benefits Competitive payFull benefits: Medical, Dental, Vision & Life InsurancePaid time off + floating holiday401(k) Retirement Savings PlanTraining and growth opportunities
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Type: Permanent Location: Flint, US-MI
Salary / Rate: Not Specified
Posted: 2026-09-11 09:52:48
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About Us: Bernick's is a 5th generation family-owned provider of beverages, vending and food solutions, representing leading brands such as Pepsi, Dr Pepper, Miller Brewing Company and New England Coffee.
We service locations in greater MN and western WI.
Job Summary: The Customer Service Representative serves as the primary point of contact for customers, providing exceptional support across all business divisions.
This role is responsible for processing orders, resolving invoice and service-related issues, coordinating customer pickups, and managing customer communications regarding orders, deliveries, and service requests.
Responsibilities: Process and submit customer orders accurately and efficiently through the company ordering system Review, reconcile, and resolve invoice discrepancies by coordinating with customers and the sales team Answer and manage incoming customer service calls, emails, and inquiries, ensuring prompt issue resolution and customer satisfaction Support customer pickup activities, including order verification, coordination, and communication with warehouse personnel Enter and coordinate service call requests, ensuring accurate documentation and timely follow-up with service personnel Hours of this position: Part-Time (20-25 hours/week) Start Time between 8am-9am No weekends or holidays required
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Type: Permanent Location: Waite Park, US-MN
Salary / Rate: Not Specified
Posted: 2026-09-11 09:52:38
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Join Our Team at MTM Health!
At MTM Health, it’s more than just a ride—it’s personal.
We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives.
Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
* Make a meaningful difference every day.
* Join a team that values your ideas and contributions.
* Be part of a company that exceeds NCQA standards for customer service.
* Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together!
Position Title: Bilingual Customer Care Representative
Location: Remote Texas
Hourly Rate: $16.00
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
* Must currently reside in Texas
* 1 year of Call Center experience
* 6 months Customer Service experience
* Must be proficient in English and Spanish
* Basic typing/computer experience with excellent navigational skills
* High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps).
Use of wireless and WiFi “air cards” is prohibited
* A quiet space within the home free of distractions including caretaking of any kind
Your Potential.
Our Mission.
At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don’t talk about a better workplace – we make it happen.
Benefits without Barriers
To show appreciation for our staff’s hard work and dedication, MTM Health offers more than just a paycheck.
Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.
* Health, Dental and Vision Insurance
* Life and Disab...
....Read more...
Type: Permanent Location: Austin, US-TX
Salary / Rate: Not Specified
Posted: 2026-09-11 09:24:00
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Your Job
Georgia-Pacific is seeking a Customer Account Coordinator to support our Huntsville, AL corrugated box plant.
This position acts as a primary liaison between our sales team, internal departments, and customers.
The Customer Account Coordinator creates value by ensuring accurate orders, quality customer service, and deliveries by Georgia-Pacific.
This position reports to the Huntsville Customer Service Manager.
In this role, you'll serve as the main point of contact between our customers, internal teams, and the sales organization, owning the order process from start to finish with precision and urgency.
A strong candidate will bring a high degree of accuracy and accountability, as this position involves significant order entry and item setup responsibilities, light accounting work, and constant cross-functional communication.
Success in this role requires the ability to pivot quickly, manage competing priorities, and maintain exceptional attention to detail in a fast-paced environment.
Our Team
Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.
Our business priority is to deliver best-in-class service, and the Customer Account Coordinator plays a vital role in making that happen.
We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing.
Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM).
If you're looking for a team where your contributions are seen, supported, and impactful, this is it.
Location
3420 Stanwood Blvd NE, Huntsville, AL 35811
This is a fully onsite role based out of our Huntsville, AL plant.
Salary
$28 - $30/hr.
(based on experience level)
Schedule
Standard business hours; 7:50am to 5:00pm EST, Monday - Friday, with flexibility as needed based on customer demands .
What You Will Do
* Manage customer accounts like it's your own business through proactive communication through phone and email as well as collaborate with internal teams to ensure the customers are highly satisfied
* Create and maintain spreadsheets to track inventory, order status and other customer and production-related data
* Entering orders, cancellations, and changes for multiple customer accounts with accuracy and focus on customer needs/requirements
* Coordinate shipments of products with shipping department.
* Coordinate with Quality Assurance to follow-up on customer feedback and identify a root cause to offer solutions to customers
* Manage inventories for effective production review and planning
* Assist with accounts payable/receivable duties as needed.
* Utilizing Microsoft Office Suite (Word, Excel, Teams, etc.) on a daily basis
Who You Are (Basic Qualifications)
* 2+ years of customer service in a fast-pa...
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Type: Permanent Location: Huntsville, US-AL
Salary / Rate: Not Specified
Posted: 2026-09-10 10:30:12
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What Will Your Job Look Like?
The Vendor Account Manager has ultimate responsibility for delivering a high level of service to our vendors every day, ensuring high operational standards and vendor satisfaction within an assigned geographic area.
The Vendor Account Manager owns the day-to-day interaction with the vendors, acting as an Account Manager to build and sustain strong working relationships with cross functional departments and assigned Providers.
The Vendor Account Manager also acts as the single point of contact for vendor escalations and ensures appropriate resolution.
This role is key to the success of a successful relationship with our Transportation Providers.
Location: During initial training period, this role will be located on-site at the Lake St.
Louis office (hybrid of in-office & Work from home).
After training, this role will be 2 days in the office (Tuesday and Thursday) at the Lake St.
Louis office and Monday, Wednesday, Friday will be work from home.
What you’ll do:
* Work with the Transportation Provider (TP) to follow through on service issues, troubleshooting problems and concerns, complaints and education
* Utilize data to develop and deliver performance improvement plans (PIP), and when needed, assess liquidated damages or termination
* Coordinate and conduct provider performance evaluations
* Conduct off boarding for providers not meeting standard expectations
* Serve as the first point of contact for all vendor service requests and escalations
* Own the day to day vendor interaction and satisfaction
* Conduct on site vehicle inspections and provider audits to verify compliance with MTM and HIPAA guidelines, including random safety audits or observations
* Deliver timely, accurate and professional operational support to all vendors within a specified geographic area and Service Level Agreements
* Demonstrate proactive leadership by working with internal MTM teams and external client teams, when necessary, to ensure complete resolution of TP issues
* Demonstrate proficiency by providing effective consultation to TP’s and guidance to internal team members
* Manage and maintain credentialing compliance in accordance with MTM client contracts
* Recognize opportunities to educate TP’s contacts on MTM processes when necessary
* Work with the Transportation Manager to reduce transportation costs
* Build and sustain a strong working partnership with assigned transportation providers
* Assist with/participate/facilitate regular provider town hall meetings
* Handle inbound service requests and ensure that they are properly assigned or addressed
* Liaise with other internal departments as required to resolve vendor’s issues and questions
* Provide ongoing support to transportation providers regarding claims, payments, eligibility, utilization management or any other questions impacting provider performance
* Meet or exce...
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Type: Permanent Location: Lake St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2026-09-10 10:03:11
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What Will Your Job Look Like?
The primary job function of the Regional Care Coordinator is to manage the member’s experience, once trip intake is completed, through the completion of transportation.
The members that this role manages will be determined by corporate guidelines and regional leadership.
The Regional Care Coordinator will be responsible for trip monitoring, trip recovery, templating, problem solving, updating customer notes, outbound calls to members/providers/facilities to confirm/correct/verify trip information, member education, and ensuring successful trip outcomes.
Location: This is a Work from Home position.
Candidates must reside in a state within the Eastern Time Zone.
Hours: Monday - Friday: 10:00am - 6:30pm EST (Saturday and Sunday off)
What You’ll Do:
* Act as liaison and partner with health plan clients, members, and internal/external partners to coordinate a superior experience for members identified needing extra care
* Provide member support based on a population identified by the client or internal stakeholder
* Provide Trip monitoring/confirmations, trip recovery, templating, problem solving, calls to members/facilities/providers to confirm/verify/correct transportation, ensure trips accuracy prior to facility holiday changes and emergency trip mitigation during disaster situations
* Ensure excellent and professional written and/or oral communication, and a sincere personal commitment to promptness, reliability, and quality of work
* Maintain an impacted member list and provide follow ups to ensure the members got to and from their appointments safely and on time
* Document escalations and action plans in the appropriate intake systems
* Understand the Operations department to better service and care for both customers and fellow employees
* Process escalated trips in a timely manner to prevent complaints or a member service failure
* Report issues, unusual trip circumstances and/or inefficiencies of vendor operations to local or corporate leadership for prompt resolution
* Maintain a strong working understanding of MTM technology, portals and applications and how it applies NEMT services for members, transportation providers and medical facilities
* Demonstrate flexibility in assignments to better serve members and help MTM achieve its business and operational goals of reducing complaints, mitigating service failures, and removing barriers
* Adhere to policies and procedures and training
* Ensure compliance with assigned KPIs and contract requirements
* Adhering to all standard monthly development sessions such as monthly manager meetings (MMM) for documentations including Attendance, Performance and Adherence to schedules
* Ensure the documentation of internal complaints/grievances, the coordination of care coordination services, and the setting of reservations for select managed facilities and members
* Other duties as as...
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Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-09-10 09:59:34
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Customer Service Representative – Keep Turnbull Heating Air Operations Running Smoothly
Job Overview
* Company: Turnbull Heating Air
* Salary/Pay Rate: $20 - $25 per hour
* Location: Rochester, NY (Onsite)
* Job/Employment Type: Full Time
* Project Scope: Residential and Commercial HVAC Operations
* Mandatory Licences & Certifications: None Required
The Opportunity
Turnbull Heating & Air is looking for a friendly, organized, and customer-focused Customer Service Representative to join our team.
In this role, you’ll be one of the first points of contact for our customers, helping them schedule service, answering questions, coordinating appointments, and making sure every customer has a great experience from the first call through the completion of their service.
How You Will Make an Impact
* Answer incoming customer calls, emails, and inquiries in a professional and friendly manner
* Schedule and coordinate HVAC service and maintenance appointments
* Listen to customers, understand their needs, and provide helpful solutions
* Residential lead coordination (Scheduling sales appointments for sales/PMs)
* Dispatch and coordinate technicians based on customer needs and availability
* On-Call Dispatch Rotation - Taking all after-hours residential service calls and dispatching the on-call technician when necessary
* Confirm appointments and communicate schedule changes with customers
* Follow up with customers regarding completed services, estimates, and future appointments
* Maintain accurate customer information and service records
* Communicate with technicians and internal team members to ensure smooth daily operations
* Handle customer concerns professionally and work toward timely resolutions
* Provide information about services, maintenance plans, and company offerings
* Help keep the schedule organized and maximize technician efficiency
* Deliver an exceptional customer experience at every interaction
Required Qualifications & Experience
* Previous customer service, call center, scheduling, dispatch, or office experience preferred
* Excellent verbal and written communication skills
* Friendly, professional, and positive attitude
* Strong organizational and multitasking abilities
* Comfortable handling a high volume of calls and customer interactions
* Ability to remain calm and professional when dealing with upset or frustrated customers
* Strong attention to detail and follow-through
* Comfortable learning HVAC terminology, services, and processes
* Basic computer skills and ability to learn scheduling and customer management software
* Reliable, dependable, and willing to be a team player
Compensation & Benefits
* 401(k) retirement savings program.
* Comprehensive health, dental, and vision insurance.
* Bi-weekly pay cycle with overtime and commission potential.
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Type: Permanent Location: Rochester, US-NY
Salary / Rate: Not Specified
Posted: 2026-09-10 08:59:09
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What Will Your Job Look Like?
The primary job function of the Regional Care Coordinator is to manage the member’s experience, once trip intake is completed, through the completion of transportation.
The members that this role manages will be determined by corporate guidelines and regional leadership.
The Regional Care Coordinator will be responsible for trip monitoring, trip recovery, templating, problem solving, updating customer notes, outbound calls to members/providers/facilities to confirm/correct/verify trip information, member education, and ensuring successful trip outcomes.
Location: This is a Work from Home position.
Candidates must reside in Arizona
Hours: Monday - Friday: 10:00am - 7:00pm (Saturday and Sunday off)
What You’ll Do:
* Act as liaison and partner with health plan clients, members, and internal/external partners to coordinate a superior experience for members identified needing extra care
* Provide member support based on a population identified by the client or internal stakeholder
* Provide Trip monitoring/confirmations, trip recovery, templating, problem solving, calls to members/facilities/providers to confirm/verify/correct transportation, ensure trips accuracy prior to facility holiday changes and emergency trip mitigation during disaster situations
* Ensure excellent and professional written and/or oral communication, and a sincere personal commitment to promptness, reliability, and quality of work
* Maintain an impacted member list and provide follow ups to ensure the members got to and from their appointments safely and on time
* Document escalations and action plans in the appropriate intake systems
* Understand the Operations department to better service and care for both customers and fellow employees
* Process escalated trips in a timely manner to prevent complaints or a member service failure
* Report issues, unusual trip circumstances and/or inefficiencies of vendor operations to local or corporate leadership for prompt resolution
* Maintain a strong working understanding of MTM technology, portals and applications and how it applies NEMT services for members, transportation providers and medical facilities
* Demonstrate flexibility in assignments to better serve members and help MTM achieve its business and operational goals of reducing complaints, mitigating service failures, and removing barriers
* Adhere to policies and procedures and training
* Ensure compliance with assigned KPIs and contract requirements
* Adhering to all standard monthly development sessions such as monthly manager meetings (MMM) for documentations including Attendance, Performance and Adherence to schedules
* Ensure the documentation of internal complaints/grievances, the coordination of care coordination services, and the setting of reservations for select managed facilities and members
* Other duties as assigned
What You’ll need:
*...
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Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-09-09 09:02:24
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Job ID: 528556
Jack B.
Parson Companies, is a CRH Company.
Our purpose, commitment to the future, and formula for growth is to champion the safety, empowerment, and development of our employees.
We strive to be The Preferred Source of quality sand, rock, landscape products, ready-mixed concrete, asphalt, paving and construction services.
We succeed as a team by embracing integrity, mutual respect, innovation, service, sustainability, and financial strength.
Position Overview:
This is a skilled position with a primary responsibility to provide "on time" service to the customer and to control the flow of equipment and manpower at their respective plants.
Key Responsibilities (Essential Duties & Functions)
• To have a pleasant and accommodating voice over the phone and always demonstrate a positive "can do" attitude.
• To always be proactive rather than reactive by calling customers when deliveries will be late or could possibly go early.
• Able and willing to work overtime and varying shifts including early mornings, late afternoons, and Saturdays.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skills, and/or ability required .
Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
• Ability to follow verbal and written instruction.
• Ability to do basic math.
• Must be able to demonstrate teamwork ethic .
• Must have geographical knowledge of the Wasatch Front.
• Must have basic computer knowledge
• Must have basic knowledge of ready mix concrete.
• Standard Driver's License is required .
Education/Experience
• High school diploma or General Education Degree GED is preferred.
• Previous related experience in the construction field is a plus.
Physical Requirements
While performing the duties of this job, the employee is occasionally required to crawl, kneel, bend, and reach with hands and arms above their shoulders.
The employee must occasionally lift and/or move anywhere up to 50 lbs.
Physical agilities test may be required .
Work Environment
The employee is occasionally exposed to wet and/or humid outside weather conditions; and extreme cold and/or heat.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The statements included in this job description are not intended to be all-inclusive .
They represent typical elements and criteria necessary to successfully perform the job.
Other duties may be assigned as required .
Requirements for this job are subject to modification by the Company and its designees , and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What CRH Offers You
* Highly competitive base pay
* Comprehensive medical, dental and disability benefits ...
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Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2026-09-07 08:11:24
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Job ID: 527380
Tilcon Connecticut Inc., a CRH company, has played a vital role in building infrastructure around our state, serving the market from 23 locations throughout Connecticut.
As a leading supplier of quality crushed stone, hot mix asphalt, and ready mix concrete, Tilcon Connecticut has supported the construction of superior roads, buildings and bridges.
The most respected name in the construction industry, from the quarry to the road, Tilcon Connecticut does it all!
Are you looking for opportunities and benefits of a large corporation with a small company feel? Then Tilcon Connecticut Inc.
and CRH is the company for you! If you're up for a rewarding challenge, we invite you to take the first step and apply today!
Position Overview
Tilcon Connecticut has an opening for an experienced Transportation Coordinator in our New Britain office.
This person will support the Transportation Manager in hired hauler contract execution, driver's payroll, directing calls, assisting with dispatch, and providing exceptional customer service.
This role will work closely with our Construction, Milling and Paving division.
The selected candidate will be required to work in a team environment with other co-workers and managers.
Our core values are safety, quality and integrity in everything we do.
All Tilcon Connecticut employees are expected to partner with associates and management of Tilcon Connecticut Inc.
to coordinate, support, and actively promote our safety processes.
The Transportaion Coordinator will report directly to the Transportation Manager and will comply with mandatory safety requirements and other functions of the team.
Key Responsibilities (Essential Duties and Functions)
* Send and organize hired hauler contracts
* Evaluate insurance certificates from hired haulers and track renewals
* Input haul ticket entries for payment
* Directing calls to dispatch and other necessary departments
* Investigating waiting and travel time submissions from hired haulers
* Assisting hired haulers with pay discrepancies and providing backup documentation as necessary
* Assuring all on site internal drivers OSHA cards are up to date
* Track driver route history and provide updates to transportation manager if anything looks out of the ordinary
* Submit internal drivers' timecards
* Complete various evaluations in excel as needed (pay rate adjustments by job, hired hauler no show/break downs, trucks requested vs.
assigned, etc.)
* Dispatching - must be able to complete dispatch duties for support as needed
* Scheduling of internal and external haulers
* Communicating unordinary job site conditions and the correct start address
* Exceptional problem-solving ability (truck break downs, job site delays, call outs, etc.)
* Proficiency in utilizing our Transportation management System to dispatch trucks and track route history
* Maintain necessary records and documentation
Qu...
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Type: Permanent Location: New Britain, US-CT
Salary / Rate: Not Specified
Posted: 2026-09-06 08:30:50
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* Reports to the Director of Operations.
* Fulfills tasks based on direct manager assignment
* Deploys Company’s Customer Support activities: Assists in the response to customer technical queries and service calls to the Customer Support.
* Answers customer queries to support telephone out of office hours as and when required.
* Plans, manages and performs version upgrades, on site and remotely.
* Be available for On-call support on rotation, evening, weekends and holidays as necessary
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Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-09-05 10:28:06
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Customer Experience Associate St.
Cloud, MN About the Opportunity AtMicrobiologics, were on a mission to make the world a safer, healthier place through science and were looking for a Customer Experience Associate to help us uphold that mission.
In this role, you will be responsible for responding to customer inquiries, processing orders, and supporting customer-facing processes with accuracy and professionalism.
Working under guidance and supervision, the associate develops knowledge of company systems, policies, and procedures while contributing to a positive customer experience that fosters trust and loyalty.
What Youll Do Respond to customer inquiries by phone and email, providing timely and professional assistance.
Accurately process orders received through multiple platforms (email, website, ERP, EDI, and Workist), while maintaining complete and up-to-date customer records.
Support order management by reviewing customer purchase orders and product availability, creating invoices, and collaborating with Accounts Receivable on billing inquiries and issuing credits.
Assist in documenting and routing of customer inquiries and complaints, identifying appropriate resolutions and escalating complex issues to senior team members or leadership when needed.
With supervision, CX Associate 1 may handle specialized services such as customer order processing and billing.
Partner with colleagues across internal teams including Technical Support, Finance, IT, and Operationsto deliver a seamless customer experience, ensuring timely handling of customer requests and follow ups.
Contribute to compliance processes such as export license approvals and participate in user acceptance testing (UAT) for new IT tools or system enhancements.
Maintain awareness of current company policies, procedures, and best practices, ensuring all correspondence reflects the organizations customer-first focus.
Consistently demonstrate dependability, professionalism, and accuracy in day-to-day responsibilities, while actively developing skills to deliver customer experience excellence.
Collaborate with team members and leadership to achieve department goals and continuously improve the customer experience.
What Were Looking For Our goal is finding the right individual for our team we firmly believe that the right person is someone to invest in and invite to join our family.
Here is what we are looking for: Associates or bachelors degree in sales, business management or related degree preferred.
One to three years of previous related Customer Service experience preferred.
Familiarity with ERP, CRM, or order entry systems (e.g.
NetSuite, Salesforce) preferred.The ability to pass a background check and drug screening.
Who is Microbiologics? Were not your average biotech company were a team of scientists, engineers, and innovators driven by purpose and guided by values.
For over 50 years, weve been protecting global health by delivering high-quality biological control materials, assa...
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Type: Permanent Location: Saint Cloud, US-MN
Salary / Rate: Not Specified
Posted: 2026-09-05 10:04:22
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MTM Transit looking for a Full Time, In-Office Transit Navigator (a/k/a “Customer Service Rep) to join our team in Boston, MA.
The Transit Navigator will work closely with the location leadership to provide clerical and administrative support. Duties may include, but not limited to, phone calls (both outgoing and incoming calls), general clerical tasks, customer support and data entry.
Why make the move to MTM Transit?
* Pay Rate: $18/hr - $23/hr
* Address: 1000 Massachusetts Ave Boston, MA 02118
* Schedule: Monday – Friday, 8:30 am – 5:00 pm
* Affordable benefits including Medical, Dental and Vision
* Free Life Insurance & Long-Term Disability coverage for eligible employees
* Paid Training & Overtime
* Paid Holidays & Paid Time Off (PTO)
* 401(K) With Company Match
What we Require:
* High school diploma or G.E.D.
* College degree, preferred
* 2 years customer service experience
* At least 1-year administrative experience in a professional environment
What will your job look like?
* Provide comprehensive reception and phone coverage while maintaining a high level of professionalism
* Provide guidance, information and support to visitors throughout their journey through the mobility process
* Follow-up with Mobility Center customers by phone and email to explain eligibility, assist with trip planning, assist with eligibility for other appropriate services, and assist with other mobility needs as required.
* Provide instruction as needed to Mobility Center customers in the use of technology to access and use various mobility-related and services and other support services.
* Forward incoming calls to the appropriate person/department
* Attend to a variety of administrative details such as keeping informed of department activities
* Report promptly any complaints or unusual circumstances that may arise to Management
* Check fax machine regularly; deliver faxes to the appropriate person/department with special attention to urgent faxes
* Ensure all staff and visitors are greeted in a pleasant and professional manner
* Use excellent customer service skills, establish, and maintain effective working relationships with employees, agencies, participants, external partners, and the general public
* Communicate professionally with all levels of management internally and externally
* Regular attendance required for assigned shifts and as outlined the attendance policy
* Adhere to all Company established protocols and policies
Equal Opportunity Employer: MTM is an equal opportunity employer.
MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law.
If you are in need of accommodations, please contact MTM’s People & Culture.
#MTMTRANSIT
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Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2026-09-05 09:51:58
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Title:Lab Customer Service Rep (Temp to Perm) Position Type: Temporary to possible regular, full-time Hourly Pay Range: $18.50-$19.50 Join Our Team as a Laboratory Customer Service Representative! Are you a customer-focused problem-solver who thrives on turning inquiries into positive experiences? In this role, you'll be the friendly, knowledgeable voice customers rely on for everything from lab case status updates to product education on our offerings.
No dental lab experience? We're willing to train the right person who brings a genuine passion for helping others and a commitment to making every customer feel valued and delighted.
Summary: The Lab Customer Service Representative serves as a primary point of contact for laboratory customers by responding to inquiries, providing case status updates, resolving basic service concerns, supporting order and case-related processes, and educating customers on GLDT services, products, and online tools.
This role helps ensure a positive customer experience through accurate communication, timely follow-up, and collaboration with internal laboratory and customer service teams.
Responds to customer inquiries, concerns, and complaints related to laboratory services in a professional, timely, and accurate manner.Provides case status updates, responds to tracer requests, and follows up with customers regarding due dates, missing information, and unresolved case issues.Reviews and resolves basic customer service matters, including credits, returns, repairs, web supply requests, and case-related questions.Provides Level 1 technical customer support as needed, including basic appliance questions, upper/lower appliance clarification, opposing model requirements, DentaSoak usage and ordering, and requests for permission to add clasps, remount, or change clasps.Educates customers on GLDT products, services, website tools, case tracking, literature, prescriptions, flyers, and training class information.Follows up on customer complaints and service concerns to ensure timely resolution and a positive customer experience.Supports new account follow-up by gathering customer information for internal use and promotional campaigns.Verifies customer information, including customer addresses, patient names, and case-related details, to support accurate order processing and communication.Receives and processes overflow headgear orders, web orders, and other customer requests as assigned.Participates in special project call campaigns, including promotional calls, due-date calls, and other customer outreach initiatives.Performs case entry coverage as needed to support department workflow.Resolves unknown customer shelf issues and supports follow-up related to unidentified or incomplete cases.Performs cancel and trash processes in accordance with department procedures.Completes monthly A-Z clean out and other routine department maintenance activities.Makes Level 1 policy calls as defined by the Manager of Lab Customer Service....
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Type: Permanent Location: Tonawanda, US-NY
Salary / Rate: Not Specified
Posted: 2026-09-05 09:12:13
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📞 Deliver Exceptional Service for a Rapidly Growing HVAC-R Platform – Join Mechanical Group as a Customer Service Representative! 📞
* Position Title: Customer Service Representative (CSR)
* Company Name: Mechanical Group
* Pay Range: $19 – $24 per hour (based on experience)
* Employment Type: Full-Time
* Location: Las Vegas, NV
* Industry: Commercial HVAC-R / Mechanical Services
Job Overview
Mechanical Group is seeking a highly organized and customer-focused Customer Service Representative (CSR) to support our growing HVAC-R operations in Las Vegas, NV.
This role is ideal for an experienced professional who thrives in a fast-paced service environment, communicates confidently with customers, and understands the importance of organization, urgency, and professionalism.
You will serve as a key point of contact for customers and field operations, helping coordinate service requests, maintain scheduling accuracy, and ensure an exceptional customer experience from start to finish.
This position plays a critical role in supporting the daily success of our service department.
The Opportunity
You will join a rapidly expanding HVAC-R platform that prioritizes operational excellence, customer satisfaction, and team collaboration.
This role offers the opportunity to work closely with leadership and field teams while helping support high-level commercial service operations across multiple markets.
Your professionalism, communication skills, and organization will directly impact customer retention and operational efficiency.
How You Will Make an Impact
* Provide exceptional customer service and phone support for incoming service requests and customer inquiries.
* Coordinate scheduling and dispatch support using ServiceTitan.
* Communicate effectively with technicians, customers, and internal teams to ensure smooth service operations.
* Maintain accurate customer records, notes, and scheduling information within company systems.
* Handle high call volumes professionally while maintaining a positive and solution-oriented attitude.
* Assist with administrative support tasks including work order updates, customer follow-ups, and service coordination.
* Ensure customers receive timely updates regarding appointments, scheduling, and technician arrival times.
* Support field operations by helping maintain organized communication between office and field teams.
Required Qualifications & Experience
* Minimum of 5 years of experience using ServiceTitan in a service-based environment.
* Strong customer service and phone communication skills.
* Highly organized with strong attention to detail and multitasking abilities.
* Comfortable handling high call volumes and fast-paced workflows.
* Professional demeanor with confidence speaking to customers and field staff.
* Strong computer and data entry skills.
* Ability to work independently while suppo...
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Type: Permanent Location: Las Vegas, US-NV
Salary / Rate: Not Specified
Posted: 2026-09-05 08:55:36
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Customer Service Representative – Be the Rockstar Voice of Our Customer Experience
Job Overview
* Company: Professor Gatsby's Heating, Cooling, Plumbing & Electrical.
* Salary/Pay Rate: $17 - $22 per hour plus commissions (earning potential up to $60,000 per year).
* Location: West Berlin, NJ (In-office).
* Job/Employment Type: Full Time.
* Schedule: Tuesday – Saturday, 10:00 am - 6:00 pm.
* Mandatory Licenses & Certifications: None required.
The Opportunity
Welcome to an exciting opportunity to become the "Rockstar CSR" for our West Berlin office! You will serve as the vital link between our customers and our expert technicians, delivering the highest-rated service in Southern NJ.
This is a chance to build a long-term career in a high-growth environment where your drive, exceptional communication skills, and initiative directly impact customer satisfaction and your own earning potential.
How You Will Make an Impact
* Ensure seamless communication between our residential customers and field technicians to maintain smooth daily operations.
* Manage high-volume incoming calls to provide prompt updates, schedule appointments, and conduct thorough follow-up communications.
* Prioritize urgent customer issues and efficiently fill the daily schedule board to maximize technician routing and efficiency.
* Utilize your excellent phone skills to actively upsell maintenance plans and current promotions to callers.
* Act as the welcoming voice of the company, ensuring every customer experiences our core values of accuracy, integrity, and attention to detail.
Required Qualifications & Experience
* Proven experience working in a sales or customer service role.
* High level of proficiency with professional phone and email communication.
* Highly organized with exceptional interpersonal skills.
* Strong drive to succeed and the ability to take initiative when assisting customers and resolving issues.
Preferred Qualifications & Experience
* Demonstrated ability and track record of successfully upselling products or services.
* Previous experience coordinating schedules or managing a busy dispatch board in a service-oriented industry.
Compensation & Benefits
* Competitive hourly pay ranging from $17 to $22 plus commissions and multiple bonus programs.
* Comprehensive health insurance coverage.
* 401(k) retirement plan with company match.
* Paid time off including paid vacation, paid sick days, and paid holidays.
* Supportive, team-oriented atmosphere featuring regular company parties and events.
About Us
Professor Gatsby's Heating & Cooling delivers first-rate HVAC services and products at affordable prices across Southern NJ, including West Berlin, Washington Township, Sewell, Turnersville, Glassboro, Clayton, Williamstown, Cherry Hill, and Voorhees.
We chose a professor for our mascot to signify accuracy, integrity, attention to detail, a...
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Type: Permanent Location: Blackwood, US-NJ
Salary / Rate: Not Specified
Posted: 2026-09-05 08:55:33
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Alaska Marine Trucking is looking to hire energetic, adventurous, and hard-working individuals like you to join our team! We offer competitive wages, paid time off, medical, dental, vision and prescription benefits, a 401k plan, and plenty of opportunities to grow personally and professionally. If you are looking for an exciting and fast-paced career that is both challenging and rewarding, Alaska Marine Trucking is where you want to be!
Alaska Marine Trucking provides and manages local freight distribution services in Alaska which include loading, unloading, warehousing, pickup and delivery.
Alaska Marine Trucking works closely with Alaska Marine Lines in coastal communities throughout Southeast, Central, and Western Alaska.
We currently have an opening for a Customer Service Representative in Haines, Alaska.
This is a full-time position which offers family-friendly benefits, a competitive pay package and professional growth.
Currently, our benefit package includes:
Paid time off – start with 17 days paid time off a year (PTO)+ additional extended leave paid time
Paid Holidays– 8 paid holidays a year in addition to PTO
Health Insurance – medical, dental and vision with low employee contributions
Health Insurance for your family– we also contribute to medical, dental and vision for your family.
401(k)– with company match + additional annual retirement contribution.
Tuition Reimbursement
Employee Assistance Program
Life Insurance and AD&D– we pay at no cost to you.
Opportunities for internal promotions/career advancement
Be part of our Team and create big possibilities in your life with a challenging and rewarding career at Alaska Marine Trucking.
SUMMARY:
Possesses a genuine desire to serve the Customer by processing and providing information through a multitude of avenues including, but not limited to, the essential functions of the job listed below. Processes and provides barge/ferry cargo availability/routing/ freight rating information for customers.
Customer Service Representative I
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; other duties may be assigned:
* Safety is Lynden's first responsibility to our employees and our customers. This position is a safety-sensitive position and the ability to work in a constant state of alertness and safe manner.
* Answer a variety of customer information requests in person, by phone, and email, regarding rates, routing, packing procedures and interline transportation procedures.
* Performs tasks outside and during odd hours that include barge checking, intake and inspect vehicles, equipment and break-bulk cargo for shipment to Alaska or other locations.
* Process Bills of Lading for receiving, review bills for complete information, assign codes and instructions as required. Enter alpha and numeric receiving data from source documents into computer in office and occasionally in warehouse environment.
* Enter documents in...
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Type: Permanent Location: Juneau, US-AK
Salary / Rate: 27.225
Posted: 2026-09-04 10:45:06
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Arrowhead Promotion is seeking dedicated Inbound Customer Service Representatives in the state of Georgia to join our Southern Region team.If you excel at providing exceptional service and assistance over the phone, we want you! Enjoy a consistent schedule of 40 hours per week, attractive benefits within 90 days of employment, and the flexibility to work either remotely or onsite.
Position Highlights Location: Georgia Work Schedule: 40 hours/week, with various shifts available Compensation: $15/hour, with pay increases as you progress in the role Fluency in French or Spanish is a plus Responsibilities As an Inbound Customer Service Representative, you will be trained to handle a variety of tasks, including: Assisting customers with web/phone orders, program registration, and order/rebate inquiries Providing product information Addressing general customer service inquiries in a friendly and professional manner Requirements To thrive in this role, you should possess the following skills and qualifications: Excellent communication and problem-solving abilities Detail-oriented and highly accurate in your work Ability to multitask and support other departments as needed Pleasant voice, good grammar, and strong writing skills Typing speed of 25-30 WPM Capability to handle 40-60 calls per day with efficiency Ability to be available for taking calls for 80% of your day.
Proficiency in basic computer knowledge and skills Tactful handling and de-escalation of stressful situations Adaptability in a dynamic environment Adherence to policies and confidentiality requirements regarding Personally Identifiable Information (PII) Consistent attendance record Preferred Qualifications High school diploma or general education degree (GED) Previous related experience and/or training, or an equivalent combination Shift Requirements Our current needs include the following shifts: 10:30 am - 7:00 pm CST, Monday Thursday, 9:00am - 5:00pm CST Saturdays Training schedule for the first two weeks will be 8:00am - 4:30pm CST, Monday - Friday.
Once training is complete the employee will begin their permanent schedule.
Remote Work Remote work is available for candidates whose internet service speeds consistently meet a minimum of 30 Mbps download and upload.
Work computers can be supplied.
If you are a personable, professional, and customer-oriented individual with good people skills, we invite you to apply for this opportunity as an Inbound Customer Service Representative at Arrowhead Promotion and Fulfillment Co.
Join our team and grow your career with us! Equal Opportunity Employer Statement Arrowhead Promotion and Fulfillment Co.
is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all qualified applicants, regardless of background.
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Type: Permanent Location: Grand Rapids, US-MN
Salary / Rate: Not Specified
Posted: 2026-09-04 10:17:02