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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
- Any retail experience
- Any bakery/cake decorating experience
- Ability to handle stressful situations
- Knowledge of basic math
- Effective communication skills
Desired
- Second language: speaking, reading and/or writing- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain know...
....Read more...
Type: Permanent Location: Brownsburg, US-IN
Salary / Rate: Not Specified
Posted: 2025-10-30 08:13:06
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This role is working 22.5 hours a week (3 days a week or flexible for 5 days with shorter hours).
As a Referral Coordinator you are responsible for providing our participants with a warm, authentic, and compassionate welcome to the service.
As their first point of contact, you will supportively guide them through our triage and assessment process, ensuring their needs, preferences and expectation are carefully managed and supported.
This role is responsible for supporting participants to access the right intervention, at the right time, in the right way, in line with their goal, whilst also encouraging individuals to access our virtual care platform.
With a number of behaviour changes options, it is the role of the Referral Coordinator to support participants to make an informed choice as to their care pathway, exploring in-house, sub-contracted and adjacent service options.
1.
Received and process service referrals received via multi-channel delivery including, email, text, referral form, web-form and telephone providing:
• A professional service and excellent customer service
• Compassionate communication with excellent enquiry skills
• Effective triage and assessment of needs, preferences, and goal(s)
• Simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user / participant experience.
• Efficient and accurate data capture
2.
Responsible for the timely onboarding of referrals onto interventions across the service, including onward referral and sign-posted (as required)
• Management of the referral inbox
• Participant invitation to the virtual care platform to encourage self-led journey's
• Participant record creation for those who choose not to undertake the self-led journey.
3.
Complete participant onboarding data capture and questionnaires pre intervention and support in the post intervention.
Activities including:
• Accurate capture of the minimum data set, consent, triage, and assessment baseline questionnaires
• Capture of any accessibility considerations and adaptations required to support the participant with a successful journey
• Sensitive capture of any vulnerabilities and safeguarding concerns
• Effective assessment of need with feedback loops to ensure participant is kept appraised of the process and options
•Delivery of brief intervention and advice in line with government guidelines.
4.Proactive caseload management for those participants unassigned to an intervention.
• Responsive engagement with...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2025-10-30 08:13:05
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This role is working 22.5 hours a week (3 days a week or flexible for 5 days with shorter hours).
As a Referral Coordinator you are responsible for providing our participants with a warm, authentic, and compassionate welcome to the service.
As their first point of contact, you will supportively guide them through our triage and assessment process, ensuring their needs, preferences and expectation are carefully managed and supported.
This role is responsible for supporting participants to access the right intervention, at the right time, in the right way, in line with their goal, whilst also encouraging individuals to access our virtual care platform.
With a number of behaviour changes options, it is the role of the Referral Coordinator to support participants to make an informed choice as to their care pathway, exploring in-house, sub-contracted and adjacent service options.
1.
Received and process service referrals received via multi-channel delivery including, email, text, referral form, web-form and telephone providing:
• A professional service and excellent customer service
• Compassionate communication with excellent enquiry skills
• Effective triage and assessment of needs, preferences, and goal(s)
• Simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user / participant experience.
• Efficient and accurate data capture
2.
Responsible for the timely onboarding of referrals onto interventions across the service, including onward referral and sign-posted (as required)
• Management of the referral inbox
• Participant invitation to the virtual care platform to encourage self-led journey's
• Participant record creation for those who choose not to undertake the self-led journey.
3.
Complete participant onboarding data capture and questionnaires pre intervention and support in the post intervention.
Activities including:
• Accurate capture of the minimum data set, consent, triage, and assessment baseline questionnaires
• Capture of any accessibility considerations and adaptations required to support the participant with a successful journey
• Sensitive capture of any vulnerabilities and safeguarding concerns
• Effective assessment of need with feedback loops to ensure participant is kept appraised of the process and options
•Delivery of brief intervention and advice in line with government guidelines.
4.Proactive caseload management for those participants unassigned to an intervention.
• Responsive engagement with...
....Read more...
Type: Permanent Location: Savannah, US-GA
Salary / Rate: Not Specified
Posted: 2025-10-30 08:13:05
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This role is working 22.5 hours a week (3 days a week or flexible for 5 days with shorter hours).
As a Referral Coordinator you are responsible for providing our participants with a warm, authentic, and compassionate welcome to the service.
As their first point of contact, you will supportively guide them through our triage and assessment process, ensuring their needs, preferences and expectation are carefully managed and supported.
This role is responsible for supporting participants to access the right intervention, at the right time, in the right way, in line with their goal, whilst also encouraging individuals to access our virtual care platform.
With a number of behaviour changes options, it is the role of the Referral Coordinator to support participants to make an informed choice as to their care pathway, exploring in-house, sub-contracted and adjacent service options.
1.
Received and process service referrals received via multi-channel delivery including, email, text, referral form, web-form and telephone providing:
• A professional service and excellent customer service
• Compassionate communication with excellent enquiry skills
• Effective triage and assessment of needs, preferences, and goal(s)
• Simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user / participant experience.
• Efficient and accurate data capture
2.
Responsible for the timely onboarding of referrals onto interventions across the service, including onward referral and sign-posted (as required)
• Management of the referral inbox
• Participant invitation to the virtual care platform to encourage self-led journey's
• Participant record creation for those who choose not to undertake the self-led journey.
3.
Complete participant onboarding data capture and questionnaires pre intervention and support in the post intervention.
Activities including:
• Accurate capture of the minimum data set, consent, triage, and assessment baseline questionnaires
• Capture of any accessibility considerations and adaptations required to support the participant with a successful journey
• Sensitive capture of any vulnerabilities and safeguarding concerns
• Effective assessment of need with feedback loops to ensure participant is kept appraised of the process and options
•Delivery of brief intervention and advice in line with government guidelines.
4.Proactive caseload management for those participants unassigned to an intervention.
• Responsive engagement with...
....Read more...
Type: Permanent Location: Tallahassee, US-FL
Salary / Rate: Not Specified
Posted: 2025-10-30 08:13:04
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This role is working 22.5 hours a week (3 days a week or flexible for 5 days with shorter hours).
As a Referral Coordinator you are responsible for providing our participants with a warm, authentic, and compassionate welcome to the service.
As their first point of contact, you will supportively guide them through our triage and assessment process, ensuring their needs, preferences and expectation are carefully managed and supported.
This role is responsible for supporting participants to access the right intervention, at the right time, in the right way, in line with their goal, whilst also encouraging individuals to access our virtual care platform.
With a number of behaviour changes options, it is the role of the Referral Coordinator to support participants to make an informed choice as to their care pathway, exploring in-house, sub-contracted and adjacent service options.
1.
Received and process service referrals received via multi-channel delivery including, email, text, referral form, web-form and telephone providing:
• A professional service and excellent customer service
• Compassionate communication with excellent enquiry skills
• Effective triage and assessment of needs, preferences, and goal(s)
• Simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user / participant experience.
• Efficient and accurate data capture
2.
Responsible for the timely onboarding of referrals onto interventions across the service, including onward referral and sign-posted (as required)
• Management of the referral inbox
• Participant invitation to the virtual care platform to encourage self-led journey's
• Participant record creation for those who choose not to undertake the self-led journey.
3.
Complete participant onboarding data capture and questionnaires pre intervention and support in the post intervention.
Activities including:
• Accurate capture of the minimum data set, consent, triage, and assessment baseline questionnaires
• Capture of any accessibility considerations and adaptations required to support the participant with a successful journey
• Sensitive capture of any vulnerabilities and safeguarding concerns
• Effective assessment of need with feedback loops to ensure participant is kept appraised of the process and options
•Delivery of brief intervention and advice in line with government guidelines.
4.Proactive caseload management for those participants unassigned to an intervention.
• Responsive engagement with...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-10-30 08:13:03
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This role is working 22.5 hours a week (3 days a week or flexible for 5 days with shorter hours).
As a Referral Coordinator you are responsible for providing our participants with a warm, authentic, and compassionate welcome to the service.
As their first point of contact, you will supportively guide them through our triage and assessment process, ensuring their needs, preferences and expectation are carefully managed and supported.
This role is responsible for supporting participants to access the right intervention, at the right time, in the right way, in line with their goal, whilst also encouraging individuals to access our virtual care platform.
With a number of behaviour changes options, it is the role of the Referral Coordinator to support participants to make an informed choice as to their care pathway, exploring in-house, sub-contracted and adjacent service options.
1.
Received and process service referrals received via multi-channel delivery including, email, text, referral form, web-form and telephone providing:
• A professional service and excellent customer service
• Compassionate communication with excellent enquiry skills
• Effective triage and assessment of needs, preferences, and goal(s)
• Simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user / participant experience.
• Efficient and accurate data capture
2.
Responsible for the timely onboarding of referrals onto interventions across the service, including onward referral and sign-posted (as required)
• Management of the referral inbox
• Participant invitation to the virtual care platform to encourage self-led journey's
• Participant record creation for those who choose not to undertake the self-led journey.
3.
Complete participant onboarding data capture and questionnaires pre intervention and support in the post intervention.
Activities including:
• Accurate capture of the minimum data set, consent, triage, and assessment baseline questionnaires
• Capture of any accessibility considerations and adaptations required to support the participant with a successful journey
• Sensitive capture of any vulnerabilities and safeguarding concerns
• Effective assessment of need with feedback loops to ensure participant is kept appraised of the process and options
•Delivery of brief intervention and advice in line with government guidelines.
4.Proactive caseload management for those participants unassigned to an intervention.
• Responsive engagement with...
....Read more...
Type: Permanent Location: Columbus, US-GA
Salary / Rate: Not Specified
Posted: 2025-10-30 08:13:02
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This role is working 22.5 hours a week (3 days a week or flexible for 5 days with shorter hours).
As a Referral Coordinator you are responsible for providing our participants with a warm, authentic, and compassionate welcome to the service.
As their first point of contact, you will supportively guide them through our triage and assessment process, ensuring their needs, preferences and expectation are carefully managed and supported.
This role is responsible for supporting participants to access the right intervention, at the right time, in the right way, in line with their goal, whilst also encouraging individuals to access our virtual care platform.
With a number of behaviour changes options, it is the role of the Referral Coordinator to support participants to make an informed choice as to their care pathway, exploring in-house, sub-contracted and adjacent service options.
1.
Received and process service referrals received via multi-channel delivery including, email, text, referral form, web-form and telephone providing:
• A professional service and excellent customer service
• Compassionate communication with excellent enquiry skills
• Effective triage and assessment of needs, preferences, and goal(s)
• Simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user / participant experience.
• Efficient and accurate data capture
2.
Responsible for the timely onboarding of referrals onto interventions across the service, including onward referral and sign-posted (as required)
• Management of the referral inbox
• Participant invitation to the virtual care platform to encourage self-led journey's
• Participant record creation for those who choose not to undertake the self-led journey.
3.
Complete participant onboarding data capture and questionnaires pre intervention and support in the post intervention.
Activities including:
• Accurate capture of the minimum data set, consent, triage, and assessment baseline questionnaires
• Capture of any accessibility considerations and adaptations required to support the participant with a successful journey
• Sensitive capture of any vulnerabilities and safeguarding concerns
• Effective assessment of need with feedback loops to ensure participant is kept appraised of the process and options
•Delivery of brief intervention and advice in line with government guidelines.
4.Proactive caseload management for those participants unassigned to an intervention.
• Responsive engagement with...
....Read more...
Type: Permanent Location: Boise, US-ID
Salary / Rate: Not Specified
Posted: 2025-10-30 08:13:02
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This role is working 22.5 hours a week (3 days a week or flexible for 5 days with shorter hours).
As a Referral Coordinator you are responsible for providing our participants with a warm, authentic, and compassionate welcome to the service.
As their first point of contact, you will supportively guide them through our triage and assessment process, ensuring their needs, preferences and expectation are carefully managed and supported.
This role is responsible for supporting participants to access the right intervention, at the right time, in the right way, in line with their goal, whilst also encouraging individuals to access our virtual care platform.
With a number of behaviour changes options, it is the role of the Referral Coordinator to support participants to make an informed choice as to their care pathway, exploring in-house, sub-contracted and adjacent service options.
1.
Received and process service referrals received via multi-channel delivery including, email, text, referral form, web-form and telephone providing:
• A professional service and excellent customer service
• Compassionate communication with excellent enquiry skills
• Effective triage and assessment of needs, preferences, and goal(s)
• Simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user / participant experience.
• Efficient and accurate data capture
2.
Responsible for the timely onboarding of referrals onto interventions across the service, including onward referral and sign-posted (as required)
• Management of the referral inbox
• Participant invitation to the virtual care platform to encourage self-led journey's
• Participant record creation for those who choose not to undertake the self-led journey.
3.
Complete participant onboarding data capture and questionnaires pre intervention and support in the post intervention.
Activities including:
• Accurate capture of the minimum data set, consent, triage, and assessment baseline questionnaires
• Capture of any accessibility considerations and adaptations required to support the participant with a successful journey
• Sensitive capture of any vulnerabilities and safeguarding concerns
• Effective assessment of need with feedback loops to ensure participant is kept appraised of the process and options
•Delivery of brief intervention and advice in line with government guidelines.
4.Proactive caseload management for those participants unassigned to an intervention.
• Responsive engagement with...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-10-30 08:13:01
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This role is working 22.5 hours a week (3 days a week or flexible for 5 days with shorter hours).
As a Referral Coordinator you are responsible for providing our participants with a warm, authentic, and compassionate welcome to the service.
As their first point of contact, you will supportively guide them through our triage and assessment process, ensuring their needs, preferences and expectation are carefully managed and supported.
This role is responsible for supporting participants to access the right intervention, at the right time, in the right way, in line with their goal, whilst also encouraging individuals to access our virtual care platform.
With a number of behaviour changes options, it is the role of the Referral Coordinator to support participants to make an informed choice as to their care pathway, exploring in-house, sub-contracted and adjacent service options.
1.
Received and process service referrals received via multi-channel delivery including, email, text, referral form, web-form and telephone providing:
• A professional service and excellent customer service
• Compassionate communication with excellent enquiry skills
• Effective triage and assessment of needs, preferences, and goal(s)
• Simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user / participant experience.
• Efficient and accurate data capture
2.
Responsible for the timely onboarding of referrals onto interventions across the service, including onward referral and sign-posted (as required)
• Management of the referral inbox
• Participant invitation to the virtual care platform to encourage self-led journey's
• Participant record creation for those who choose not to undertake the self-led journey.
3.
Complete participant onboarding data capture and questionnaires pre intervention and support in the post intervention.
Activities including:
• Accurate capture of the minimum data set, consent, triage, and assessment baseline questionnaires
• Capture of any accessibility considerations and adaptations required to support the participant with a successful journey
• Sensitive capture of any vulnerabilities and safeguarding concerns
• Effective assessment of need with feedback loops to ensure participant is kept appraised of the process and options
•Delivery of brief intervention and advice in line with government guidelines.
4.Proactive caseload management for those participants unassigned to an intervention.
• Responsive engagement with...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2025-10-30 08:13:00
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This role is working 22.5 hours a week (3 days a week or flexible for 5 days with shorter hours).
As a Referral Coordinator you are responsible for providing our participants with a warm, authentic, and compassionate welcome to the service.
As their first point of contact, you will supportively guide them through our triage and assessment process, ensuring their needs, preferences and expectation are carefully managed and supported.
This role is responsible for supporting participants to access the right intervention, at the right time, in the right way, in line with their goal, whilst also encouraging individuals to access our virtual care platform.
With a number of behaviour changes options, it is the role of the Referral Coordinator to support participants to make an informed choice as to their care pathway, exploring in-house, sub-contracted and adjacent service options.
1.
Received and process service referrals received via multi-channel delivery including, email, text, referral form, web-form and telephone providing:
• A professional service and excellent customer service
• Compassionate communication with excellent enquiry skills
• Effective triage and assessment of needs, preferences, and goal(s)
• Simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user / participant experience.
• Efficient and accurate data capture
2.
Responsible for the timely onboarding of referrals onto interventions across the service, including onward referral and sign-posted (as required)
• Management of the referral inbox
• Participant invitation to the virtual care platform to encourage self-led journey's
• Participant record creation for those who choose not to undertake the self-led journey.
3.
Complete participant onboarding data capture and questionnaires pre intervention and support in the post intervention.
Activities including:
• Accurate capture of the minimum data set, consent, triage, and assessment baseline questionnaires
• Capture of any accessibility considerations and adaptations required to support the participant with a successful journey
• Sensitive capture of any vulnerabilities and safeguarding concerns
• Effective assessment of need with feedback loops to ensure participant is kept appraised of the process and options
•Delivery of brief intervention and advice in line with government guidelines.
4.Proactive caseload management for those participants unassigned to an intervention.
• Responsive engagement with...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2025-10-30 08:12:59
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This role is working 22.5 hours a week (3 days a week or flexible for 5 days with shorter hours).
As a Referral Coordinator you are responsible for providing our participants with a warm, authentic, and compassionate welcome to the service.
As their first point of contact, you will supportively guide them through our triage and assessment process, ensuring their needs, preferences and expectation are carefully managed and supported.
This role is responsible for supporting participants to access the right intervention, at the right time, in the right way, in line with their goal, whilst also encouraging individuals to access our virtual care platform.
With a number of behaviour changes options, it is the role of the Referral Coordinator to support participants to make an informed choice as to their care pathway, exploring in-house, sub-contracted and adjacent service options.
1.
Received and process service referrals received via multi-channel delivery including, email, text, referral form, web-form and telephone providing:
• A professional service and excellent customer service
• Compassionate communication with excellent enquiry skills
• Effective triage and assessment of needs, preferences, and goal(s)
• Simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user / participant experience.
• Efficient and accurate data capture
2.
Responsible for the timely onboarding of referrals onto interventions across the service, including onward referral and sign-posted (as required)
• Management of the referral inbox
• Participant invitation to the virtual care platform to encourage self-led journey's
• Participant record creation for those who choose not to undertake the self-led journey.
3.
Complete participant onboarding data capture and questionnaires pre intervention and support in the post intervention.
Activities including:
• Accurate capture of the minimum data set, consent, triage, and assessment baseline questionnaires
• Capture of any accessibility considerations and adaptations required to support the participant with a successful journey
• Sensitive capture of any vulnerabilities and safeguarding concerns
• Effective assessment of need with feedback loops to ensure participant is kept appraised of the process and options
•Delivery of brief intervention and advice in line with government guidelines.
4.Proactive caseload management for those participants unassigned to an intervention.
• Responsive engagement with...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2025-10-30 08:12:58
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This role is working 22.5 hours a week (3 days a week or flexible for 5 days with shorter hours).
As a Referral Coordinator you are responsible for providing our participants with a warm, authentic, and compassionate welcome to the service.
As their first point of contact, you will supportively guide them through our triage and assessment process, ensuring their needs, preferences and expectation are carefully managed and supported.
This role is responsible for supporting participants to access the right intervention, at the right time, in the right way, in line with their goal, whilst also encouraging individuals to access our virtual care platform.
With a number of behaviour changes options, it is the role of the Referral Coordinator to support participants to make an informed choice as to their care pathway, exploring in-house, sub-contracted and adjacent service options.
1.
Received and process service referrals received via multi-channel delivery including, email, text, referral form, web-form and telephone providing:
• A professional service and excellent customer service
• Compassionate communication with excellent enquiry skills
• Effective triage and assessment of needs, preferences, and goal(s)
• Simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user / participant experience.
• Efficient and accurate data capture
2.
Responsible for the timely onboarding of referrals onto interventions across the service, including onward referral and sign-posted (as required)
• Management of the referral inbox
• Participant invitation to the virtual care platform to encourage self-led journey's
• Participant record creation for those who choose not to undertake the self-led journey.
3.
Complete participant onboarding data capture and questionnaires pre intervention and support in the post intervention.
Activities including:
• Accurate capture of the minimum data set, consent, triage, and assessment baseline questionnaires
• Capture of any accessibility considerations and adaptations required to support the participant with a successful journey
• Sensitive capture of any vulnerabilities and safeguarding concerns
• Effective assessment of need with feedback loops to ensure participant is kept appraised of the process and options
•Delivery of brief intervention and advice in line with government guidelines.
4.Proactive caseload management for those participants unassigned to an intervention.
• Responsive engagement with...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2025-10-30 08:12:58
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This role is working 22.5 hours a week (3 days a week or flexible for 5 days with shorter hours).
As a Referral Coordinator you are responsible for providing our participants with a warm, authentic, and compassionate welcome to the service.
As their first point of contact, you will supportively guide them through our triage and assessment process, ensuring their needs, preferences and expectation are carefully managed and supported.
This role is responsible for supporting participants to access the right intervention, at the right time, in the right way, in line with their goal, whilst also encouraging individuals to access our virtual care platform.
With a number of behaviour changes options, it is the role of the Referral Coordinator to support participants to make an informed choice as to their care pathway, exploring in-house, sub-contracted and adjacent service options.
1.
Received and process service referrals received via multi-channel delivery including, email, text, referral form, web-form and telephone providing:
• A professional service and excellent customer service
• Compassionate communication with excellent enquiry skills
• Effective triage and assessment of needs, preferences, and goal(s)
• Simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user / participant experience.
• Efficient and accurate data capture
2.
Responsible for the timely onboarding of referrals onto interventions across the service, including onward referral and sign-posted (as required)
• Management of the referral inbox
• Participant invitation to the virtual care platform to encourage self-led journey's
• Participant record creation for those who choose not to undertake the self-led journey.
3.
Complete participant onboarding data capture and questionnaires pre intervention and support in the post intervention.
Activities including:
• Accurate capture of the minimum data set, consent, triage, and assessment baseline questionnaires
• Capture of any accessibility considerations and adaptations required to support the participant with a successful journey
• Sensitive capture of any vulnerabilities and safeguarding concerns
• Effective assessment of need with feedback loops to ensure participant is kept appraised of the process and options
•Delivery of brief intervention and advice in line with government guidelines.
4.Proactive caseload management for those participants unassigned to an intervention.
• Responsive engagement with...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2025-10-30 08:12:57
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This role is working 22.5 hours a week (3 days a week or flexible for 5 days with shorter hours).
As a Referral Coordinator you are responsible for providing our participants with a warm, authentic, and compassionate welcome to the service.
As their first point of contact, you will supportively guide them through our triage and assessment process, ensuring their needs, preferences and expectation are carefully managed and supported.
This role is responsible for supporting participants to access the right intervention, at the right time, in the right way, in line with their goal, whilst also encouraging individuals to access our virtual care platform.
With a number of behaviour changes options, it is the role of the Referral Coordinator to support participants to make an informed choice as to their care pathway, exploring in-house, sub-contracted and adjacent service options.
1.
Received and process service referrals received via multi-channel delivery including, email, text, referral form, web-form and telephone providing:
• A professional service and excellent customer service
• Compassionate communication with excellent enquiry skills
• Effective triage and assessment of needs, preferences, and goal(s)
• Simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user / participant experience.
• Efficient and accurate data capture
2.
Responsible for the timely onboarding of referrals onto interventions across the service, including onward referral and sign-posted (as required)
• Management of the referral inbox
• Participant invitation to the virtual care platform to encourage self-led journey's
• Participant record creation for those who choose not to undertake the self-led journey.
3.
Complete participant onboarding data capture and questionnaires pre intervention and support in the post intervention.
Activities including:
• Accurate capture of the minimum data set, consent, triage, and assessment baseline questionnaires
• Capture of any accessibility considerations and adaptations required to support the participant with a successful journey
• Sensitive capture of any vulnerabilities and safeguarding concerns
• Effective assessment of need with feedback loops to ensure participant is kept appraised of the process and options
•Delivery of brief intervention and advice in line with government guidelines.
4.Proactive caseload management for those participants unassigned to an intervention.
• Responsive engagement with...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2025-10-30 08:12:56
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This role is working 22.5 hours a week (3 days a week or flexible for 5 days with shorter hours).
As a Referral Coordinator you are responsible for providing our participants with a warm, authentic, and compassionate welcome to the service.
As their first point of contact, you will supportively guide them through our triage and assessment process, ensuring their needs, preferences and expectation are carefully managed and supported.
This role is responsible for supporting participants to access the right intervention, at the right time, in the right way, in line with their goal, whilst also encouraging individuals to access our virtual care platform.
With a number of behaviour changes options, it is the role of the Referral Coordinator to support participants to make an informed choice as to their care pathway, exploring in-house, sub-contracted and adjacent service options.
1.
Received and process service referrals received via multi-channel delivery including, email, text, referral form, web-form and telephone providing:
• A professional service and excellent customer service
• Compassionate communication with excellent enquiry skills
• Effective triage and assessment of needs, preferences, and goal(s)
• Simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user / participant experience.
• Efficient and accurate data capture
2.
Responsible for the timely onboarding of referrals onto interventions across the service, including onward referral and sign-posted (as required)
• Management of the referral inbox
• Participant invitation to the virtual care platform to encourage self-led journey's
• Participant record creation for those who choose not to undertake the self-led journey.
3.
Complete participant onboarding data capture and questionnaires pre intervention and support in the post intervention.
Activities including:
• Accurate capture of the minimum data set, consent, triage, and assessment baseline questionnaires
• Capture of any accessibility considerations and adaptations required to support the participant with a successful journey
• Sensitive capture of any vulnerabilities and safeguarding concerns
• Effective assessment of need with feedback loops to ensure participant is kept appraised of the process and options
•Delivery of brief intervention and advice in line with government guidelines.
4.Proactive caseload management for those participants unassigned to an intervention.
• Responsive engagement with...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2025-10-30 08:12:55
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This role is working 22.5 hours a week (3 days a week or flexible for 5 days with shorter hours).
As a Referral Coordinator you are responsible for providing our participants with a warm, authentic, and compassionate welcome to the service.
As their first point of contact, you will supportively guide them through our triage and assessment process, ensuring their needs, preferences and expectation are carefully managed and supported.
This role is responsible for supporting participants to access the right intervention, at the right time, in the right way, in line with their goal, whilst also encouraging individuals to access our virtual care platform.
With a number of behaviour changes options, it is the role of the Referral Coordinator to support participants to make an informed choice as to their care pathway, exploring in-house, sub-contracted and adjacent service options.
1.
Received and process service referrals received via multi-channel delivery including, email, text, referral form, web-form and telephone providing:
• A professional service and excellent customer service
• Compassionate communication with excellent enquiry skills
• Effective triage and assessment of needs, preferences, and goal(s)
• Simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user / participant experience.
• Efficient and accurate data capture
2.
Responsible for the timely onboarding of referrals onto interventions across the service, including onward referral and sign-posted (as required)
• Management of the referral inbox
• Participant invitation to the virtual care platform to encourage self-led journey's
• Participant record creation for those who choose not to undertake the self-led journey.
3.
Complete participant onboarding data capture and questionnaires pre intervention and support in the post intervention.
Activities including:
• Accurate capture of the minimum data set, consent, triage, and assessment baseline questionnaires
• Capture of any accessibility considerations and adaptations required to support the participant with a successful journey
• Sensitive capture of any vulnerabilities and safeguarding concerns
• Effective assessment of need with feedback loops to ensure participant is kept appraised of the process and options
•Delivery of brief intervention and advice in line with government guidelines.
4.Proactive caseload management for those participants unassigned to an intervention.
• Responsive engagement with...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2025-10-30 08:12:55
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This role is working 22.5 hours a week (3 days a week or flexible for 5 days with shorter hours).
As a Referral Coordinator you are responsible for providing our participants with a warm, authentic, and compassionate welcome to the service.
As their first point of contact, you will supportively guide them through our triage and assessment process, ensuring their needs, preferences and expectation are carefully managed and supported.
This role is responsible for supporting participants to access the right intervention, at the right time, in the right way, in line with their goal, whilst also encouraging individuals to access our virtual care platform.
With a number of behaviour changes options, it is the role of the Referral Coordinator to support participants to make an informed choice as to their care pathway, exploring in-house, sub-contracted and adjacent service options.
1.
Received and process service referrals received via multi-channel delivery including, email, text, referral form, web-form and telephone providing:
• A professional service and excellent customer service
• Compassionate communication with excellent enquiry skills
• Effective triage and assessment of needs, preferences, and goal(s)
• Simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user / participant experience.
• Efficient and accurate data capture
2.
Responsible for the timely onboarding of referrals onto interventions across the service, including onward referral and sign-posted (as required)
• Management of the referral inbox
• Participant invitation to the virtual care platform to encourage self-led journey's
• Participant record creation for those who choose not to undertake the self-led journey.
3.
Complete participant onboarding data capture and questionnaires pre intervention and support in the post intervention.
Activities including:
• Accurate capture of the minimum data set, consent, triage, and assessment baseline questionnaires
• Capture of any accessibility considerations and adaptations required to support the participant with a successful journey
• Sensitive capture of any vulnerabilities and safeguarding concerns
• Effective assessment of need with feedback loops to ensure participant is kept appraised of the process and options
•Delivery of brief intervention and advice in line with government guidelines.
4.Proactive caseload management for those participants unassigned to an intervention.
• Responsive engagement with...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2025-10-30 08:12:54
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This role is working 22.5 hours a week (3 days a week or flexible for 5 days with shorter hours).
As a Referral Coordinator you are responsible for providing our participants with a warm, authentic, and compassionate welcome to the service.
As their first point of contact, you will supportively guide them through our triage and assessment process, ensuring their needs, preferences and expectation are carefully managed and supported.
This role is responsible for supporting participants to access the right intervention, at the right time, in the right way, in line with their goal, whilst also encouraging individuals to access our virtual care platform.
With a number of behaviour changes options, it is the role of the Referral Coordinator to support participants to make an informed choice as to their care pathway, exploring in-house, sub-contracted and adjacent service options.
1.
Received and process service referrals received via multi-channel delivery including, email, text, referral form, web-form and telephone providing:
• A professional service and excellent customer service
• Compassionate communication with excellent enquiry skills
• Effective triage and assessment of needs, preferences, and goal(s)
• Simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user / participant experience.
• Efficient and accurate data capture
2.
Responsible for the timely onboarding of referrals onto interventions across the service, including onward referral and sign-posted (as required)
• Management of the referral inbox
• Participant invitation to the virtual care platform to encourage self-led journey's
• Participant record creation for those who choose not to undertake the self-led journey.
3.
Complete participant onboarding data capture and questionnaires pre intervention and support in the post intervention.
Activities including:
• Accurate capture of the minimum data set, consent, triage, and assessment baseline questionnaires
• Capture of any accessibility considerations and adaptations required to support the participant with a successful journey
• Sensitive capture of any vulnerabilities and safeguarding concerns
• Effective assessment of need with feedback loops to ensure participant is kept appraised of the process and options
•Delivery of brief intervention and advice in line with government guidelines.
4.Proactive caseload management for those participants unassigned to an intervention.
• Responsive engagement with...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2025-10-30 08:12:53
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This role is working 22.5 hours a week (3 days a week or flexible for 5 days with shorter hours).
As a Referral Coordinator you are responsible for providing our participants with a warm, authentic, and compassionate welcome to the service.
As their first point of contact, you will supportively guide them through our triage and assessment process, ensuring their needs, preferences and expectation are carefully managed and supported.
This role is responsible for supporting participants to access the right intervention, at the right time, in the right way, in line with their goal, whilst also encouraging individuals to access our virtual care platform.
With a number of behaviour changes options, it is the role of the Referral Coordinator to support participants to make an informed choice as to their care pathway, exploring in-house, sub-contracted and adjacent service options.
1.
Received and process service referrals received via multi-channel delivery including, email, text, referral form, web-form and telephone providing:
• A professional service and excellent customer service
• Compassionate communication with excellent enquiry skills
• Effective triage and assessment of needs, preferences, and goal(s)
• Simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user / participant experience.
• Efficient and accurate data capture
2.
Responsible for the timely onboarding of referrals onto interventions across the service, including onward referral and sign-posted (as required)
• Management of the referral inbox
• Participant invitation to the virtual care platform to encourage self-led journey's
• Participant record creation for those who choose not to undertake the self-led journey.
3.
Complete participant onboarding data capture and questionnaires pre intervention and support in the post intervention.
Activities including:
• Accurate capture of the minimum data set, consent, triage, and assessment baseline questionnaires
• Capture of any accessibility considerations and adaptations required to support the participant with a successful journey
• Sensitive capture of any vulnerabilities and safeguarding concerns
• Effective assessment of need with feedback loops to ensure participant is kept appraised of the process and options
•Delivery of brief intervention and advice in line with government guidelines.
4.Proactive caseload management for those participants unassigned to an intervention.
• Responsive engagement with...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2025-10-30 08:12:53
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This role is working 22.5 hours a week (3 days a week or flexible for 5 days with shorter hours).
As a Referral Coordinator you are responsible for providing our participants with a warm, authentic, and compassionate welcome to the service.
As their first point of contact, you will supportively guide them through our triage and assessment process, ensuring their needs, preferences and expectation are carefully managed and supported.
This role is responsible for supporting participants to access the right intervention, at the right time, in the right way, in line with their goal, whilst also encouraging individuals to access our virtual care platform.
With a number of behaviour changes options, it is the role of the Referral Coordinator to support participants to make an informed choice as to their care pathway, exploring in-house, sub-contracted and adjacent service options.
1.
Received and process service referrals received via multi-channel delivery including, email, text, referral form, web-form and telephone providing:
• A professional service and excellent customer service
• Compassionate communication with excellent enquiry skills
• Effective triage and assessment of needs, preferences, and goal(s)
• Simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user / participant experience.
• Efficient and accurate data capture
2.
Responsible for the timely onboarding of referrals onto interventions across the service, including onward referral and sign-posted (as required)
• Management of the referral inbox
• Participant invitation to the virtual care platform to encourage self-led journey's
• Participant record creation for those who choose not to undertake the self-led journey.
3.
Complete participant onboarding data capture and questionnaires pre intervention and support in the post intervention.
Activities including:
• Accurate capture of the minimum data set, consent, triage, and assessment baseline questionnaires
• Capture of any accessibility considerations and adaptations required to support the participant with a successful journey
• Sensitive capture of any vulnerabilities and safeguarding concerns
• Effective assessment of need with feedback loops to ensure participant is kept appraised of the process and options
•Delivery of brief intervention and advice in line with government guidelines.
4.Proactive caseload management for those participants unassigned to an intervention.
• Responsive engagement with...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2025-10-30 08:12:52
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This role is working 22.5 hours a week (3 days a week or flexible for 5 days with shorter hours).
As a Referral Coordinator you are responsible for providing our participants with a warm, authentic, and compassionate welcome to the service.
As their first point of contact, you will supportively guide them through our triage and assessment process, ensuring their needs, preferences and expectation are carefully managed and supported.
This role is responsible for supporting participants to access the right intervention, at the right time, in the right way, in line with their goal, whilst also encouraging individuals to access our virtual care platform.
With a number of behaviour changes options, it is the role of the Referral Coordinator to support participants to make an informed choice as to their care pathway, exploring in-house, sub-contracted and adjacent service options.
1.
Received and process service referrals received via multi-channel delivery including, email, text, referral form, web-form and telephone providing:
• A professional service and excellent customer service
• Compassionate communication with excellent enquiry skills
• Effective triage and assessment of needs, preferences, and goal(s)
• Simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user / participant experience.
• Efficient and accurate data capture
2.
Responsible for the timely onboarding of referrals onto interventions across the service, including onward referral and sign-posted (as required)
• Management of the referral inbox
• Participant invitation to the virtual care platform to encourage self-led journey's
• Participant record creation for those who choose not to undertake the self-led journey.
3.
Complete participant onboarding data capture and questionnaires pre intervention and support in the post intervention.
Activities including:
• Accurate capture of the minimum data set, consent, triage, and assessment baseline questionnaires
• Capture of any accessibility considerations and adaptations required to support the participant with a successful journey
• Sensitive capture of any vulnerabilities and safeguarding concerns
• Effective assessment of need with feedback loops to ensure participant is kept appraised of the process and options
•Delivery of brief intervention and advice in line with government guidelines.
4.Proactive caseload management for those participants unassigned to an intervention.
• Responsive engagement with...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2025-10-30 08:12:51
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This role is working 22.5 hours a week (3 days a week or flexible for 5 days with shorter hours).
As a Referral Coordinator you are responsible for providing our participants with a warm, authentic, and compassionate welcome to the service.
As their first point of contact, you will supportively guide them through our triage and assessment process, ensuring their needs, preferences and expectation are carefully managed and supported.
This role is responsible for supporting participants to access the right intervention, at the right time, in the right way, in line with their goal, whilst also encouraging individuals to access our virtual care platform.
With a number of behaviour changes options, it is the role of the Referral Coordinator to support participants to make an informed choice as to their care pathway, exploring in-house, sub-contracted and adjacent service options.
1.
Received and process service referrals received via multi-channel delivery including, email, text, referral form, web-form and telephone providing:
• A professional service and excellent customer service
• Compassionate communication with excellent enquiry skills
• Effective triage and assessment of needs, preferences, and goal(s)
• Simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user / participant experience.
• Efficient and accurate data capture
2.
Responsible for the timely onboarding of referrals onto interventions across the service, including onward referral and sign-posted (as required)
• Management of the referral inbox
• Participant invitation to the virtual care platform to encourage self-led journey's
• Participant record creation for those who choose not to undertake the self-led journey.
3.
Complete participant onboarding data capture and questionnaires pre intervention and support in the post intervention.
Activities including:
• Accurate capture of the minimum data set, consent, triage, and assessment baseline questionnaires
• Capture of any accessibility considerations and adaptations required to support the participant with a successful journey
• Sensitive capture of any vulnerabilities and safeguarding concerns
• Effective assessment of need with feedback loops to ensure participant is kept appraised of the process and options
•Delivery of brief intervention and advice in line with government guidelines.
4.Proactive caseload management for those participants unassigned to an intervention.
• Responsive engagement with...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2025-10-30 08:12:51
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This role is working 22.5 hours a week (3 days a week or flexible for 5 days with shorter hours).
As a Referral Coordinator you are responsible for providing our participants with a warm, authentic, and compassionate welcome to the service.
As their first point of contact, you will supportively guide them through our triage and assessment process, ensuring their needs, preferences and expectation are carefully managed and supported.
This role is responsible for supporting participants to access the right intervention, at the right time, in the right way, in line with their goal, whilst also encouraging individuals to access our virtual care platform.
With a number of behaviour changes options, it is the role of the Referral Coordinator to support participants to make an informed choice as to their care pathway, exploring in-house, sub-contracted and adjacent service options.
1.
Received and process service referrals received via multi-channel delivery including, email, text, referral form, web-form and telephone providing:
• A professional service and excellent customer service
• Compassionate communication with excellent enquiry skills
• Effective triage and assessment of needs, preferences, and goal(s)
• Simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user / participant experience.
• Efficient and accurate data capture
2.
Responsible for the timely onboarding of referrals onto interventions across the service, including onward referral and sign-posted (as required)
• Management of the referral inbox
• Participant invitation to the virtual care platform to encourage self-led journey's
• Participant record creation for those who choose not to undertake the self-led journey.
3.
Complete participant onboarding data capture and questionnaires pre intervention and support in the post intervention.
Activities including:
• Accurate capture of the minimum data set, consent, triage, and assessment baseline questionnaires
• Capture of any accessibility considerations and adaptations required to support the participant with a successful journey
• Sensitive capture of any vulnerabilities and safeguarding concerns
• Effective assessment of need with feedback loops to ensure participant is kept appraised of the process and options
•Delivery of brief intervention and advice in line with government guidelines.
4.Proactive caseload management for those participants unassigned to an intervention.
• Responsive engagement with...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2025-10-30 08:12:50
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This role is working 22.5 hours a week (3 days a week or flexible for 5 days with shorter hours).
As a Referral Coordinator you are responsible for providing our participants with a warm, authentic, and compassionate welcome to the service.
As their first point of contact, you will supportively guide them through our triage and assessment process, ensuring their needs, preferences and expectation are carefully managed and supported.
This role is responsible for supporting participants to access the right intervention, at the right time, in the right way, in line with their goal, whilst also encouraging individuals to access our virtual care platform.
With a number of behaviour changes options, it is the role of the Referral Coordinator to support participants to make an informed choice as to their care pathway, exploring in-house, sub-contracted and adjacent service options.
1.
Received and process service referrals received via multi-channel delivery including, email, text, referral form, web-form and telephone providing:
• A professional service and excellent customer service
• Compassionate communication with excellent enquiry skills
• Effective triage and assessment of needs, preferences, and goal(s)
• Simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user / participant experience.
• Efficient and accurate data capture
2.
Responsible for the timely onboarding of referrals onto interventions across the service, including onward referral and sign-posted (as required)
• Management of the referral inbox
• Participant invitation to the virtual care platform to encourage self-led journey's
• Participant record creation for those who choose not to undertake the self-led journey.
3.
Complete participant onboarding data capture and questionnaires pre intervention and support in the post intervention.
Activities including:
• Accurate capture of the minimum data set, consent, triage, and assessment baseline questionnaires
• Capture of any accessibility considerations and adaptations required to support the participant with a successful journey
• Sensitive capture of any vulnerabilities and safeguarding concerns
• Effective assessment of need with feedback loops to ensure participant is kept appraised of the process and options
•Delivery of brief intervention and advice in line with government guidelines.
4.Proactive caseload management for those participants unassigned to an intervention.
• Responsive engagement with...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2025-10-30 08:12:49
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This role is working 22.5 hours a week (3 days a week or flexible for 5 days with shorter hours).
As a Referral Coordinator you are responsible for providing our participants with a warm, authentic, and compassionate welcome to the service.
As their first point of contact, you will supportively guide them through our triage and assessment process, ensuring their needs, preferences and expectation are carefully managed and supported.
This role is responsible for supporting participants to access the right intervention, at the right time, in the right way, in line with their goal, whilst also encouraging individuals to access our virtual care platform.
With a number of behaviour changes options, it is the role of the Referral Coordinator to support participants to make an informed choice as to their care pathway, exploring in-house, sub-contracted and adjacent service options.
1.
Received and process service referrals received via multi-channel delivery including, email, text, referral form, web-form and telephone providing:
• A professional service and excellent customer service
• Compassionate communication with excellent enquiry skills
• Effective triage and assessment of needs, preferences, and goal(s)
• Simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user / participant experience.
• Efficient and accurate data capture
2.
Responsible for the timely onboarding of referrals onto interventions across the service, including onward referral and sign-posted (as required)
• Management of the referral inbox
• Participant invitation to the virtual care platform to encourage self-led journey's
• Participant record creation for those who choose not to undertake the self-led journey.
3.
Complete participant onboarding data capture and questionnaires pre intervention and support in the post intervention.
Activities including:
• Accurate capture of the minimum data set, consent, triage, and assessment baseline questionnaires
• Capture of any accessibility considerations and adaptations required to support the participant with a successful journey
• Sensitive capture of any vulnerabilities and safeguarding concerns
• Effective assessment of need with feedback loops to ensure participant is kept appraised of the process and options
•Delivery of brief intervention and advice in line with government guidelines.
4.Proactive caseload management for those participants unassigned to an intervention.
• Responsive engagement with...
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Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2025-10-30 08:12:49
