-
1.
Technical Ownership of BI Solutions
Leads technical design and implementation within agreed architecture and design standards.
2.
Design Authority & Best Practice
Contributes to the design authority for data modelling, visualisation, and BI patterns, contributing to standards and ensuring consistent, high-quality approaches across the team.
3.
Stakeholder & Product Leadership
Works closely with product, performance, and business stakeholders to shape requirements, supports KPI definition and success criteria, and ensure BI products deliver meaningful outcomes.
4.
Delivery Leadership & Risk Management
Supports reliable delivery by identifying technical risks, dependencies, and constraints early, and guiding teams to pragmatic, timely solutions.
5.
Data Quality, Trust & Governance
Applies agreed validation and quality approaches and escalates data trust or security concerns through established governance routes.
6.
Coaching & Capability Development
Supports BI Engineers and Junior Engineers, sharing expertise, reviewing work, and raising technical capability within the BI engineering team.
7.
Continuous Improvement & Innovation
Drives ongoing improvement in BI tooling, patterns, and practices, identifying opportunities to simplify, automate, and enhance the BI estate.
Key Internal Stakeholders & Relationships
* Operational Stakeholders
* Performance teams
* Business Intelligence & Insight team
* Business Finance teams
* Business Planning (WFM) teams
* Technology Data & Analytics team
* Technology Platform teams
* Senior Operational Leaders
Key External Stakeholders & Relationships
* Operational system providers and Platform partners
* External consultants (where applicable)
Essential
• A degree level qualification (or equivalent practical experience) in Data Analytics, Statistics, Computer Science, or a related discipline.
• Significant experience working in data or analytics roles within a complex organisation, delivering BI solutions across multiple business areas or workstreams.
• Proven, in-depth experience designing and delivering enterprise-scale business intelligence solutions, ideally using Power BI.
• Advanced analytical capability with strong experience in data visualisation, storytelling, and UX design for insight delivery.
• Demonstrated experience producing executive-level insight, including shaping narrative, defining KPIs, and supporting strategic decision-making.
• Advanced proficiency in analytics and visualisation tools (e.g.
Power BI, advanced Excel; Tableau optional).
• Extensive practical experience designing dimensional data models, applying Kimball methodologies, and creating reusable semantic layers.
• Strong SQL expertise, including writing and reviewing complex queries for data extraction, validation, and transformation.
• Proven experience ensuring data quality, trust, and governance, including validation approaches, testi...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-26 12:00:12
-
1.
Technical Ownership of BI Solutions
Leads technical design and implementation within agreed architecture and design standards.
2.
Design Authority & Best Practice
Contributes to the design authority for data modelling, visualisation, and BI patterns, contributing to standards and ensuring consistent, high-quality approaches across the team.
3.
Stakeholder & Product Leadership
Works closely with product, performance, and business stakeholders to shape requirements, supports KPI definition and success criteria, and ensure BI products deliver meaningful outcomes.
4.
Delivery Leadership & Risk Management
Supports reliable delivery by identifying technical risks, dependencies, and constraints early, and guiding teams to pragmatic, timely solutions.
5.
Data Quality, Trust & Governance
Applies agreed validation and quality approaches and escalates data trust or security concerns through established governance routes.
6.
Coaching & Capability Development
Supports BI Engineers and Junior Engineers, sharing expertise, reviewing work, and raising technical capability within the BI engineering team.
7.
Continuous Improvement & Innovation
Drives ongoing improvement in BI tooling, patterns, and practices, identifying opportunities to simplify, automate, and enhance the BI estate.
Key Internal Stakeholders & Relationships
* Operational Stakeholders
* Performance teams
* Business Intelligence & Insight team
* Business Finance teams
* Business Planning (WFM) teams
* Technology Data & Analytics team
* Technology Platform teams
* Senior Operational Leaders
Key External Stakeholders & Relationships
* Operational system providers and Platform partners
* External consultants (where applicable)
Essential
• A degree level qualification (or equivalent practical experience) in Data Analytics, Statistics, Computer Science, or a related discipline.
• Significant experience working in data or analytics roles within a complex organisation, delivering BI solutions across multiple business areas or workstreams.
• Proven, in-depth experience designing and delivering enterprise-scale business intelligence solutions, ideally using Power BI.
• Advanced analytical capability with strong experience in data visualisation, storytelling, and UX design for insight delivery.
• Demonstrated experience producing executive-level insight, including shaping narrative, defining KPIs, and supporting strategic decision-making.
• Advanced proficiency in analytics and visualisation tools (e.g.
Power BI, advanced Excel; Tableau optional).
• Extensive practical experience designing dimensional data models, applying Kimball methodologies, and creating reusable semantic layers.
• Strong SQL expertise, including writing and reviewing complex queries for data extraction, validation, and transformation.
• Proven experience ensuring data quality, trust, and governance, including validation approaches, testi...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-26 12:00:11
-
1.
Technical Ownership of BI Solutions
Leads technical design and implementation within agreed architecture and design standards.
2.
Design Authority & Best Practice
Contributes to the design authority for data modelling, visualisation, and BI patterns, contributing to standards and ensuring consistent, high-quality approaches across the team.
3.
Stakeholder & Product Leadership
Works closely with product, performance, and business stakeholders to shape requirements, supports KPI definition and success criteria, and ensure BI products deliver meaningful outcomes.
4.
Delivery Leadership & Risk Management
Supports reliable delivery by identifying technical risks, dependencies, and constraints early, and guiding teams to pragmatic, timely solutions.
5.
Data Quality, Trust & Governance
Applies agreed validation and quality approaches and escalates data trust or security concerns through established governance routes.
6.
Coaching & Capability Development
Supports BI Engineers and Junior Engineers, sharing expertise, reviewing work, and raising technical capability within the BI engineering team.
7.
Continuous Improvement & Innovation
Drives ongoing improvement in BI tooling, patterns, and practices, identifying opportunities to simplify, automate, and enhance the BI estate.
Key Internal Stakeholders & Relationships
* Operational Stakeholders
* Performance teams
* Business Intelligence & Insight team
* Business Finance teams
* Business Planning (WFM) teams
* Technology Data & Analytics team
* Technology Platform teams
* Senior Operational Leaders
Key External Stakeholders & Relationships
* Operational system providers and Platform partners
* External consultants (where applicable)
Essential
• A degree level qualification (or equivalent practical experience) in Data Analytics, Statistics, Computer Science, or a related discipline.
• Significant experience working in data or analytics roles within a complex organisation, delivering BI solutions across multiple business areas or workstreams.
• Proven, in-depth experience designing and delivering enterprise-scale business intelligence solutions, ideally using Power BI.
• Advanced analytical capability with strong experience in data visualisation, storytelling, and UX design for insight delivery.
• Demonstrated experience producing executive-level insight, including shaping narrative, defining KPIs, and supporting strategic decision-making.
• Advanced proficiency in analytics and visualisation tools (e.g.
Power BI, advanced Excel; Tableau optional).
• Extensive practical experience designing dimensional data models, applying Kimball methodologies, and creating reusable semantic layers.
• Strong SQL expertise, including writing and reviewing complex queries for data extraction, validation, and transformation.
• Proven experience ensuring data quality, trust, and governance, including validation approaches, testi...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-08-26 12:00:09
-
1.
Technical Ownership of BI Solutions
Leads technical design and implementation within agreed architecture and design standards.
2.
Design Authority & Best Practice
Contributes to the design authority for data modelling, visualisation, and BI patterns, contributing to standards and ensuring consistent, high-quality approaches across the team.
3.
Stakeholder & Product Leadership
Works closely with product, performance, and business stakeholders to shape requirements, supports KPI definition and success criteria, and ensure BI products deliver meaningful outcomes.
4.
Delivery Leadership & Risk Management
Supports reliable delivery by identifying technical risks, dependencies, and constraints early, and guiding teams to pragmatic, timely solutions.
5.
Data Quality, Trust & Governance
Applies agreed validation and quality approaches and escalates data trust or security concerns through established governance routes.
6.
Coaching & Capability Development
Supports BI Engineers and Junior Engineers, sharing expertise, reviewing work, and raising technical capability within the BI engineering team.
7.
Continuous Improvement & Innovation
Drives ongoing improvement in BI tooling, patterns, and practices, identifying opportunities to simplify, automate, and enhance the BI estate.
Key Internal Stakeholders & Relationships
* Operational Stakeholders
* Performance teams
* Business Intelligence & Insight team
* Business Finance teams
* Business Planning (WFM) teams
* Technology Data & Analytics team
* Technology Platform teams
* Senior Operational Leaders
Key External Stakeholders & Relationships
* Operational system providers and Platform partners
* External consultants (where applicable)
Essential
• A degree level qualification (or equivalent practical experience) in Data Analytics, Statistics, Computer Science, or a related discipline.
• Significant experience working in data or analytics roles within a complex organisation, delivering BI solutions across multiple business areas or workstreams.
• Proven, in-depth experience designing and delivering enterprise-scale business intelligence solutions, ideally using Power BI.
• Advanced analytical capability with strong experience in data visualisation, storytelling, and UX design for insight delivery.
• Demonstrated experience producing executive-level insight, including shaping narrative, defining KPIs, and supporting strategic decision-making.
• Advanced proficiency in analytics and visualisation tools (e.g.
Power BI, advanced Excel; Tableau optional).
• Extensive practical experience designing dimensional data models, applying Kimball methodologies, and creating reusable semantic layers.
• Strong SQL expertise, including writing and reviewing complex queries for data extraction, validation, and transformation.
• Proven experience ensuring data quality, trust, and governance, including validation approaches, testi...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-26 12:00:06
-
1.
Technical Ownership of BI Solutions
Leads technical design and implementation within agreed architecture and design standards.
2.
Design Authority & Best Practice
Contributes to the design authority for data modelling, visualisation, and BI patterns, contributing to standards and ensuring consistent, high-quality approaches across the team.
3.
Stakeholder & Product Leadership
Works closely with product, performance, and business stakeholders to shape requirements, supports KPI definition and success criteria, and ensure BI products deliver meaningful outcomes.
4.
Delivery Leadership & Risk Management
Supports reliable delivery by identifying technical risks, dependencies, and constraints early, and guiding teams to pragmatic, timely solutions.
5.
Data Quality, Trust & Governance
Applies agreed validation and quality approaches and escalates data trust or security concerns through established governance routes.
6.
Coaching & Capability Development
Supports BI Engineers and Junior Engineers, sharing expertise, reviewing work, and raising technical capability within the BI engineering team.
7.
Continuous Improvement & Innovation
Drives ongoing improvement in BI tooling, patterns, and practices, identifying opportunities to simplify, automate, and enhance the BI estate.
Key Internal Stakeholders & Relationships
* Operational Stakeholders
* Performance teams
* Business Intelligence & Insight team
* Business Finance teams
* Business Planning (WFM) teams
* Technology Data & Analytics team
* Technology Platform teams
* Senior Operational Leaders
Key External Stakeholders & Relationships
* Operational system providers and Platform partners
* External consultants (where applicable)
Essential
• A degree level qualification (or equivalent practical experience) in Data Analytics, Statistics, Computer Science, or a related discipline.
• Significant experience working in data or analytics roles within a complex organisation, delivering BI solutions across multiple business areas or workstreams.
• Proven, in-depth experience designing and delivering enterprise-scale business intelligence solutions, ideally using Power BI.
• Advanced analytical capability with strong experience in data visualisation, storytelling, and UX design for insight delivery.
• Demonstrated experience producing executive-level insight, including shaping narrative, defining KPIs, and supporting strategic decision-making.
• Advanced proficiency in analytics and visualisation tools (e.g.
Power BI, advanced Excel; Tableau optional).
• Extensive practical experience designing dimensional data models, applying Kimball methodologies, and creating reusable semantic layers.
• Strong SQL expertise, including writing and reviewing complex queries for data extraction, validation, and transformation.
• Proven experience ensuring data quality, trust, and governance, including validation approaches, testi...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-08-26 12:00:03
-
1.
Technical Ownership of BI Solutions
Leads technical design and implementation within agreed architecture and design standards.
2.
Design Authority & Best Practice
Contributes to the design authority for data modelling, visualisation, and BI patterns, contributing to standards and ensuring consistent, high-quality approaches across the team.
3.
Stakeholder & Product Leadership
Works closely with product, performance, and business stakeholders to shape requirements, supports KPI definition and success criteria, and ensure BI products deliver meaningful outcomes.
4.
Delivery Leadership & Risk Management
Supports reliable delivery by identifying technical risks, dependencies, and constraints early, and guiding teams to pragmatic, timely solutions.
5.
Data Quality, Trust & Governance
Applies agreed validation and quality approaches and escalates data trust or security concerns through established governance routes.
6.
Coaching & Capability Development
Supports BI Engineers and Junior Engineers, sharing expertise, reviewing work, and raising technical capability within the BI engineering team.
7.
Continuous Improvement & Innovation
Drives ongoing improvement in BI tooling, patterns, and practices, identifying opportunities to simplify, automate, and enhance the BI estate.
Key Internal Stakeholders & Relationships
* Operational Stakeholders
* Performance teams
* Business Intelligence & Insight team
* Business Finance teams
* Business Planning (WFM) teams
* Technology Data & Analytics team
* Technology Platform teams
* Senior Operational Leaders
Key External Stakeholders & Relationships
* Operational system providers and Platform partners
* External consultants (where applicable)
Essential
• A degree level qualification (or equivalent practical experience) in Data Analytics, Statistics, Computer Science, or a related discipline.
• Significant experience working in data or analytics roles within a complex organisation, delivering BI solutions across multiple business areas or workstreams.
• Proven, in-depth experience designing and delivering enterprise-scale business intelligence solutions, ideally using Power BI.
• Advanced analytical capability with strong experience in data visualisation, storytelling, and UX design for insight delivery.
• Demonstrated experience producing executive-level insight, including shaping narrative, defining KPIs, and supporting strategic decision-making.
• Advanced proficiency in analytics and visualisation tools (e.g.
Power BI, advanced Excel; Tableau optional).
• Extensive practical experience designing dimensional data models, applying Kimball methodologies, and creating reusable semantic layers.
• Strong SQL expertise, including writing and reviewing complex queries for data extraction, validation, and transformation.
• Proven experience ensuring data quality, trust, and governance, including validation approaches, testi...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-26 12:00:00
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Must be willing and able to work 8:00am-5:00pm Pacific Time (PT).
- Must be willing and able to accept a limited service position.
Preferred Skills and Qualifications
- Supervisor or leadership experience.
- Experience with Medicaid health insurance.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, ...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-08-26 11:59:56
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Must be willing and able to work 8:00am-5:00pm Pacific Time (PT).
- Must be willing and able to accept a limited service position.
Preferred Skills and Qualifications
- Supervisor or leadership experience.
- Experience with Medicaid health insurance.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, ...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-08-26 11:59:53
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Must be willing and able to work 8:00am-5:00pm Pacific Time (PT).
- Must be willing and able to accept a limited service position.
Preferred Skills and Qualifications
- Supervisor or leadership experience.
- Experience with Medicaid health insurance.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, ...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-08-26 11:59:52
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Must be willing and able to work 8:00am-5:00pm Pacific Time (PT).
- Must be willing and able to accept a limited service position.
Preferred Skills and Qualifications
- Supervisor or leadership experience.
- Experience with Medicaid health insurance.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, ...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-08-26 11:59:51
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Must be willing and able to work 8:00am-5:00pm Pacific Time (PT).
- Must be willing and able to accept a limited service position.
Preferred Skills and Qualifications
- Supervisor or leadership experience.
- Experience with Medicaid health insurance.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, ...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-08-26 11:59:51
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Must be willing and able to work 8:00am-5:00pm Pacific Time (PT).
- Must be willing and able to accept a limited service position.
Preferred Skills and Qualifications
- Supervisor or leadership experience.
- Experience with Medicaid health insurance.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, ...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-08-26 11:59:50
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Must be willing and able to work 8:00am-5:00pm Pacific Time (PT).
- Must be willing and able to accept a limited service position.
Preferred Skills and Qualifications
- Supervisor or leadership experience.
- Experience with Medicaid health insurance.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, ...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-08-26 11:59:50
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Must be willing and able to work 8:00am-5:00pm Pacific Time (PT).
- Must be willing and able to accept a limited service position.
Preferred Skills and Qualifications
- Supervisor or leadership experience.
- Experience with Medicaid health insurance.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, ...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-08-26 11:59:49
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Must be willing and able to work 8:00am-5:00pm Pacific Time (PT).
- Must be willing and able to accept a limited service position.
Preferred Skills and Qualifications
- Supervisor or leadership experience.
- Experience with Medicaid health insurance.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, ...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-08-26 11:59:48
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Must be willing and able to work 8:00am-5:00pm Pacific Time (PT).
- Must be willing and able to accept a limited service position.
Preferred Skills and Qualifications
- Supervisor or leadership experience.
- Experience with Medicaid health insurance.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, ...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-08-26 11:59:48
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Must be willing and able to work 8:00am-5:00pm Pacific Time (PT).
- Must be willing and able to accept a limited service position.
Preferred Skills and Qualifications
- Supervisor or leadership experience.
- Experience with Medicaid health insurance.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, ...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-08-26 11:59:47
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Must be willing and able to work 8:00am-5:00pm Pacific Time (PT).
- Must be willing and able to accept a limited service position.
Preferred Skills and Qualifications
- Supervisor or leadership experience.
- Experience with Medicaid health insurance.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, ...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-08-26 11:59:43
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Must be willing and able to work 8:00am-5:00pm Pacific Time (PT).
- Must be willing and able to accept a limited service position.
Preferred Skills and Qualifications
- Supervisor or leadership experience.
- Experience with Medicaid health insurance.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, ...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-08-26 11:59:40
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Must be willing and able to work 8:00am-5:00pm Pacific Time (PT).
- Must be willing and able to accept a limited service position.
Preferred Skills and Qualifications
- Supervisor or leadership experience.
- Experience with Medicaid health insurance.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, ...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2026-08-26 11:59:37
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Must be willing and able to work 8:00am-5:00pm Pacific Time (PT).
- Must be willing and able to accept a limited service position.
Preferred Skills and Qualifications
- Supervisor or leadership experience.
- Experience with Medicaid health insurance.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, ...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2026-08-26 11:59:34
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Must be willing and able to work 8:00am-5:00pm Pacific Time (PT).
- Must be willing and able to accept a limited service position.
Preferred Skills and Qualifications
- Supervisor or leadership experience.
- Experience with Medicaid health insurance.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, ...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-26 11:59:33
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Must be willing and able to work 8:00am-5:00pm Pacific Time (PT).
- Must be willing and able to accept a limited service position.
Preferred Skills and Qualifications
- Supervisor or leadership experience.
- Experience with Medicaid health insurance.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, ...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-26 11:59:33
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Must be willing and able to work 8:00am-5:00pm Pacific Time (PT).
- Must be willing and able to accept a limited service position.
Preferred Skills and Qualifications
- Supervisor or leadership experience.
- Experience with Medicaid health insurance.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, ...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-26 11:59:32
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Must be willing and able to work 8:00am-5:00pm Pacific Time (PT).
- Must be willing and able to accept a limited service position.
Preferred Skills and Qualifications
- Supervisor or leadership experience.
- Experience with Medicaid health insurance.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, ...
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2026-08-26 11:59:30
