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Description & Requirements
Maximus is hiring an Emergency Assistance Specialist based out of our office in Milwaukee.
The ideal candidate will have valuable case management experience, thrive in a demanding, fast-paced environment, and be skilled at multitasking with strong abilities in assessing client needs, coordinating services, and providing effective support.
This role begins as a contingent agent position, with the potential to transition into a regular full-time role at Maximus, typically after 90 days of successful employment.
Why Maximus?
- Competitive Compensation - Quarterly bonuses based on performance included!
- ️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- ️ Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short and Long Ter m Disability coverage.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognitio n Platform - Acknowledge and appreciate outstanding employee contributions.
- D iversit y, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
- Tu itio n Reimbursement - Invest in your ongoing education and development.
- Emp loye e Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Prof e ssiona l Development Opportunities - Participat e in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Cultivate and nurture professional relationships with customers, continuously monitoring their engagement and progress within the program.
- Regularly collaborate with customers to set and accomplish program goals, ensuring ongoing eligibility and program service maintenance.
- Demonstrate extensive program knowledge, guiding customers through various stages of the application process, from enrollment to benefit and service allocation.
- Assist customers in accessing essential services aligned with program objectives, including educational or vocational training, medical care, childcare, transportation, mental health resources, legal assistance, and other pertinent needs.
- Conduct follow-ups with customers to address needs, resolve concerns, and ensure their requirements are met satisfactorily.
- Collaborate with team members to provide expertise and support in resolving participant issues effectively.
- Maintain accurate and timely case documentation for all customer interactions, ensuring comprehensive records of activities.
- Share updates regarding outreach and engagement i...
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Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:25
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:25
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Description & Requirements
The Sr.
Enterprise Outside Sales Executive is a "HUNTER" role responsible for developing new business/logos and cross-selling Maximus's portfolio of Employer Serivces to corporate prospects to meet or exceed targeted revenue goals, bringing new profit to the bottom line.
This is a base plus commission role along with a comprehensive benefit package.
Maximus is a global organization with over 40,000 employees and revenue of $4.9B.
We've received numerous accolades, including Time's World's Best Companies, Forbes Best Employers for Diversity and Washington Post Top Places to Work.
Essential Duties and Responsibilities:
- Generate new leads, close new sales opportunities, and achieve sales and revenue goals.
- Pursue client satisfaction metrics and revenue goals through engaging executive networks and cross-sell opportunities within existing corporate clients.
- Deliver sales presentations on TCES capabilities and solutions with professionalism and confidence.
- Maintain the division client database.
- Identify and address potential risks to business performance and client satisfaction prior to their adverse effect on business performance.
- Maintain good client rapport and customer service.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
* Must be a "hunter" and thrive on obtaining new logos/business.
* Demonstrated track record of meeting/exceeding quotas.
* Experience selling to large, enterprise level corporations with 10,000+ product users.
* Full cycle sales experience (lead generation to close).
* Ability to travel based on the business need.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource.
Maximus is an Affirmative Action/Equal Opportunity Employer.
Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's ed...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:24
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Description & Requirements
The Sr.
Enterprise Outside Sales Executive is a "HUNTER" role responsible for developing new business/logos and cross-selling Maximus's portfolio of Employer Serivces to corporate prospects to meet or exceed targeted revenue goals, bringing new profit to the bottom line.
This is a base plus commission role along with a comprehensive benefit package.
Maximus is a global organization with over 40,000 employees and revenue of $4.9B.
We've received numerous accolades, including Time's World's Best Companies, Forbes Best Employers for Diversity and Washington Post Top Places to Work.
Essential Duties and Responsibilities:
- Generate new leads, close new sales opportunities, and achieve sales and revenue goals.
- Pursue client satisfaction metrics and revenue goals through engaging executive networks and cross-sell opportunities within existing corporate clients.
- Deliver sales presentations on TCES capabilities and solutions with professionalism and confidence.
- Maintain the division client database.
- Identify and address potential risks to business performance and client satisfaction prior to their adverse effect on business performance.
- Maintain good client rapport and customer service.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
* Must be a "hunter" and thrive on obtaining new logos/business.
* Demonstrated track record of meeting/exceeding quotas.
* Experience selling to large, enterprise level corporations with 10,000+ product users.
* Full cycle sales experience (lead generation to close).
* Ability to travel based on the business need.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource.
Maximus is an Affirmative Action/Equal Opportunity Employer.
Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's ed...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:24
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At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.
We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to sustainability – the Elanco Healthy Purpose™ – to advance the health of animals, people, the planet and our enterprise.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.
We believe that diversity is the driving force behind innovation, creativity, and overall business success.
Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Data Platforms - Principal Data Engineer, Data Ingestion and Storage
Location: Hybrid - Hook, UK
Team: Data Platforms
Supervisor: Director, Data Platforms
Position Description:
Data Engineering at Elanco is growing across ingestion, integration, transformation, and consumption capabilities to deliver data products that will transform how the organization leverages data.
The Data Engineering and Platforms team is seeking an experienced Data Engineer to provide technical leadership to both internal and partner teams working within our Enterprise Data environment.
This is a broad role which will include coaching and leading junior engineers in their domain, as well as partnering with leadership to deliver on the engineering strategy.
To be successful in an engineering role at Elanco requires a highly motivated individual with an innovative mindset and willingness to drive tangible outcomes.
The individual must be able to articulate complex technical topics, collaborate with internal and external partners and ensure quality delivery of the required data products.
Reporting to the Director - Data Platforms, the Principal Data Engineer is responsible for unlocking and orchestrating the smooth of data, ensuring stable pipelines and data products, and communicating our capabilities and patterns in easily consumable, compelling ways.
This role focuses on speed to value, improving our organization’s access to useful data, and championing continual improvement.
Responsibilities:
* Support change management as new data products land into the organization.
* Articulate our technical direction and upskill colleagues (both internal and external) in leveraging our Enterprise Data Platforms to deliver data products across our enterprise and ensure value is well understood.
* Partner with the greater Data Engineering and Platforms Organization to help drive consistency across different domains.
* Drive opportunities from the Data Platforms – Enterprise Data Products backlog and provide technical leadership in design and execution of those s...
....Read more...
Type: Permanent Location: Hook, GB-HAM
Salary / Rate: 84000
Posted: 2025-01-11 07:20:23
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:23
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:22
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:21
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:21
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:20
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:20
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:19
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:19
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:18
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:18
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:17
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:17
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:16
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:16
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:15
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:15
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:14
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Newport, US-RI
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:14
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:13
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Columbia, US-SC
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:13
