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About US Private Bank (USPB):
With more than 160 years of experience, J.P.
Morgan Private Bank delivers the highest quality advice, service, capabilities, and products to wealthy individuals and families around the world.
We deliver highly customized and comprehensive solutions to help clients with the many complexities they face by leveraging our products and solutions.
Our business model focuses on deep client relationships through an integrated team structure with a platform of both depth and breadth.
Job Description:
The Product Lead for the Addepar Solution Strategy and Execution for J.P.
Morgan Private Bank will lead the strategic direction and implementation of the Addepar platform for large clients within the Private Bank.
This role requires a strategic thinker and execution-oriented leader who can drive the adoption and optimization of the Addepar solution, focusing on external asset aggregation and performance reporting, to enhance client value and satisfaction.
The VP will oversee the solution lifecycle, from strategic planning to execution, ensuring alignment with business objectives and client needs.
Core Responsibilities:
* Leadership and Strategy:
+ Develop and execute a comprehensive strategy for the Addepar solution, emphasizing external asset aggregation and performance reporting, tailored to large clients in the Private Bank.
+ Develop a vision and plan for potentially extending the Addepar offering to more client segments.
+ Strategize the integration of aggregated data into JPM systems to enhance overall client service and operational efficiency.
+ Collaborate with senior leadership to align solution goals with broader business objectives.
* Solution Development and Management:
+ Oversee the entire solution lifecycle, including needs assessment, customization, implementation, and optimization of asset aggregation and performance reporting features.
+ Define the client experience and drive the delivery of tooling to onboard new clients efficiently.
+ Ensure the solution meets regulatory requirements and industry standards.
+ Drive continuous improvement and innovation in solution offerings.
* Client and Stakeholder Engagement:
+ Build strong relationships with key stakeholders, including clients, partners, and internal teams.
+ Communicate solution vision and strategy effectively to stakeholders at all levels.
* Financial and Performance Management:
+ Manage solution budgets and financial performance, ensuring profitability and growth.
+ Analyze solution performance metrics and implement strategies for improvement.
* Market and Competitive Analysis:
+ Conduct market research to identify trends, opportunities, and competitive threats related to wealth management solutions.
+ Develop strategies to differentiate our Addepar solution in the marketplace.
Require...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-09-13 09:57:22
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
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* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Harleysville, US-PA
Salary / Rate: Not Specified
Posted: 2025-09-13 09:57:21
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Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing.
We're proud to lead the U.S.
in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Chase offers a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations.
As a Vice President in the Card Credit Decisioning Unit, you will be responsible for developing, managing, and overseeing the newly created 1st line credit function for Affluent Card Acquisitions.
You will play a key role in defining the risk appetite for Affluent Card acquisitions, managing credit risk, and ensuring sound lending decisions that balance value creation with prudent risk management.
Additionally, you will develop risk management strategies in partnership with the Credit Risk organization and shape underwriting policies to align with the bank's financial goals.
This includes managing risk-taking activities for card originations, from approve/decline decisions to credit line assignments, for the Affluent portfolios within Card's approximately 10 million new accounts annually.
Job Responsibilities:
* Define the Credit Box in partnership with Product GM's, Finance, and the second line of defense Credit Risk team.
Set up reviews and processes to ensure we are executing well on our credit box assumptions.
* Lead alignment with Product and Finance and Risk to define and execute on strategies to achieve credit goals.
* Partner closely with product and risk teams in assessing new credit opportunities.
Define an execution plan for new credit opportunities.
* Partner with risk strategies in defining variables that would be included in new credit models and interface with the modeling team on the acquisitions modeling suite and roadmap.
* Recruit and develop high performing talent to staff the acquisitions credit decisioning unit.
* Develop and implement metrics to track acquisitions performance.
Lead the report outs for performance monitoring to senior leadership.
* Help shape credit policies, underwriting standards, and risk management frameworks.
* Ensure adherence to banking regulations and internal controls related to credit risk.
* Work with teams across business lines (e.g., risk, underwriting, legal, finance) to balance growth and risk.
* Provide approvals or recommendations for complex acquisitions related credit transactions.
Required qualifications, skills and capabilities:
* A Bachelor's Degree in finance, business administration, or a related field is required
* 7+ years of relevant experience in direct to consumer lending, originations, and/or retail credit experience at...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-09-13 09:57:21
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorganChase within the Consumer & Community Banking Operations Technology team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
* Codes in Java, Spring (Springboot, Springbatch), Hibernate or JPA
* Deploy applications on AWS Cloud
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s)
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
* Hands on experience with Java, Spring (springboot, Springbatch), Hibernate or JPA
* Experience deploying applications on AWS Cloud
Preferred qualifications, capabilities, and skills
* Experience with Ab Initio including Graphs, Plans and Control Center
* AWS Certification
* Experience with Java/JavaScript, J2EE, XML, HTM, Web Services
* Experience with Open Text, Exstream (Dialogue)
Chase is a lead...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-09-13 09:57:20
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
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Type: Permanent Location: Villanova, US-PA
Salary / Rate: Not Specified
Posted: 2025-09-13 09:57:19
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Looking for a role where you can further develop your knowledge of Markets businesses, use your analytical and quantitative skills and work with stakeholders across the Firm to drive a challenging agenda? This position offers exposure to senior management, regulatory engagement, and the chance to work on high-profile projects.
Join us and be part of a diverse, inclusive team that values innovation and collaboration.
As a Vice President in the Resolution Stress Testing team, you will be at the forefront of developing our modeling strategy to wind down markets businesses during a recovery or resolution event.
You will work closely with various lines of business to develop strategies for packaging and selling our markets business.
Your role will involve developing approaches to and quantifying exit costs, estimating liquidity impacts, and assessing Risk-Weighted Assets (RWA) as a result of the strategy.
Play a crucial role in shaping the firm's strategic response to regulatory challenges and gain exposure across the organization to develop your expertise in stress testing in deep market and idiosyncratic scenarios considered in Recovery and Resolution Planning.
Job Responsibilities:
* Act as the modeling lead across the Commercial and Investment Banking Recovery & Resolution model suite
* Partner with finance teams to develop packaging and unwinding methodologies
* Create accurate and sustainable modeling frameworks; developing strong implementation structures is key
* Confidently explain results and keep senior stakeholders informed through regular presentations.
* Challenge pre-existing modeling assumptions to improve the process
* Serve as the counterweight and primary contact for Model Risk
Required Qualifications, Capabilities, and Skills:
* At least 7 years of experience in model development, review or testing
* Strong sense of modeling best practices, including model success criteria, documentation and implementation
* Strong prioritization skills, with the ability to manage a book of work on several models
* Initiative-taking and self-organized with the ability to solve problems independently
* Ability to distill information clearly, which ranges from discussing detailed modeling methodologies with Model Risk to summarizing approaches and key information with senior management
* Comfortable with detailed independent analysis and coordinating input from others
Preferred Qualifications, Capabilities, and Skills :
* Preferred experience in derivatives pricing, securities, secured funding, market/counterparty risk, or valuations
* Technical skills including Python or Alteryx
This position is not eligible for sponsorship.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and ...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2025-09-13 09:57:18
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice.
You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities
* Acquire, manage, and retain a portfolio of 70 - 90 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
* Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business.
Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships.
Regularly review processes and strategies with manager, making adjustments as needed
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
* General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
* Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
* Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
* Determine and balance priorities on a daily basis to achieve bus...
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Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2025-09-13 09:57:17
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Come join a winning team! We have an exciting opportunity to help expand your knowledge, skills, and abilities in the margining space.
Client Services Associate will serve as the daily contact for clients and internal partners for margining priority relationships while driving business results.
As a Margin & Collateral Senior Associate in the Margins team, you will serve as the day-to-day contact for clients and internal partners to improve client experience and support operational transformation.
This position requires an ownership mindset and the drive to critically assess information, identify issues and to establish lasting solutions in view of business priorities and Firm-wide objectives.
Our ideal candidate is resourceful and able to quickly adapt to changing circumstances while continuously learning, synthesizing and applying knowledge to solve the right problems at the right time in view of business objectives and the Firm's culture and conduct standards.
Job Responsibilities
* Serve as the primary point-of-contact for margining priority relationships
* Ensure all margin requirements are met in view of margin regulations, client and relationship level priorities and internal risk policies
* Resolve issues related to SWIFT formatting, cash and securities settlement instructions (SSIs) and securities settlements across markets
* Build and leverage relationships across Sales/RM, Compliance, Technology and Operations to solve
* Identify opportunities by synthesizing client behavior, margin balances, exceptions, and revenue data
* Help to implement solutions to improve client experience while driving capacity gain, efficiency and controls
* Help to improve service offerings by leading and participating in cross functional initiatives (Regulatory, Strategic/Platform, Exchange/Product onboarding, client experience)
* Monitor developments in the cleared derivatives industry and communicate relevant points to management
Required qualifications, capabilities and skills
* Strong understanding of Derivatives Clearing business and end-to-end life cycle of Futures and Cleared OTC Swaps products
* Strong communication skills and ability to develop relationships with external parties and internal stakeholders, Sales, Controls, Tech and Operations teams
* Excellent problem-solving skills and ability to identify, understand, and address operational and technical issues
* Ability to prioritize, drive results, and influence team members in a cross functional, diverse environment
* Strong organizational skills
* Ability to multi-task and deliver against tight deadlines
* Ability to self-teach and desire for continuous development
* Ability to synthesize complex information for different audiences
* Control mindset to identify process control gaps, prioritize, and mitigate operational risk
* Working knowledge or strong desire to learn data visualizations and analyt...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-09-13 09:57:16
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Braintree, US-MA
Salary / Rate: Not Specified
Posted: 2025-09-13 09:57:16
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Join the Financial Analysis team which is responsible for partnering across the firm to provide financial and strategic analysis, oversight, and coordination of budgeting and forecasting.
Our Financial Planning and Analysis (FP&A) teams are responsible for a wide range of activities including forecasting and budgeting, analysis of financial/business metrics, delivery of weekly/monthly/quarterly management reporting, development of new reporting capabilities (e.g.
dashboards), and advising the line of business on how to increase profitability and efficiencies.
As a Financial Analysis Vice President aligned to a segment within Global Corporate Banking you will own financial measures such as revenues, expenses, headcount, and profitability modelling.
Your role will involve delivering value-add analysis, communicating financial insights, and contributing to the strategic direction of the business.
Regular interaction with FP&A managers, business heads, and peers across the Finance & Business Management team will be a key part of your responsibilities.
Job responsibilities:
* Complete segment level financial budgeting, reporting, forecasting and analysis across banking products (Payments, Lending, and Investment Banking)
* Provide oversight of the process to deliver month-end results, the forecast for the remainder of the year, and the budget for future years
* Perform variance analysis to understand the key drivers of the results and presenting commentary to FP&A managers and business heads explaining changes from prior forecasts/budgets.
* Develop and track performance metrics, create presentations, and generally provide financial analysis on a variety of topics to senior management
* Partake in efficiency reporting, analytics and strategy including (but not limited to): location strategy, span of control, reporting and analytics
* Help design new reports and dashboards to efficiently deliver the financial results to senior management
Required qualifications, capabilities and skills:
* 5+ years of work experience in an accounting or controller capacity
* Bachelor's degree in Accounting or Finance
* Highly motivated self-starter with excellent time management/prioritization skills
* Advanced skills in Excel and PowerPoint
* Strong analytical and problem solving skills with ability to analyze large data sets and present conclusions concisely
* Strong storytelling and presentation building skills with an ability to craft and deliver executive level presentations
* Strong verbal and written communication skills with the ability to articulate complex issues clearly
* Integrity in handling highly sensitive and confidential information
* Collaborative team player with the ability to be respected as a trusted partner for the Business and Finance Teams
Preferred qualifications, capabilities, and skills:
* Alteryx and Tableau skills a plus
This position is not eligible for...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-09-13 09:57:15
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Take on a crucial role where you'll be a key part of a high-performing team delivering secure software solutions.
As a Lead Security Engineer at JPMorgan Chase within the Cybersecurity & Technology Controls, you will be an integral part of a team focused on creating software solutions that adhere to functional and user specifications while implementing safeguards against misuse, circumvention, and malicious activities.
In your role as a core technical contributor, you will be tasked with delivering essential technology solutions using tamper-proof and audit-defensible methods across diverse technical domains within various business functions.
Job responsibilities
* Executes creative security solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions and break down technical problems.
* Develops secure and high-quality production code and reviews and debugs code written by others.
* Minimize security vulnerabilities by following industry insights and government regulations to continuously evolve security protocols, including creating processes to determine the effectiveness of current controls.
* Add to team culture of diversity, opportunity, inclusion, and respect.
* Lead and manage the security engineering team, providing guidance, mentorship, and support.
* Deploy commercial software at scale into an enterprise environment.
* Function in systems engineering, systems integrations, and systems administration roles.
Demonstrate strong working knowledge of Windows and Linux systems internals.
* Design and develop production deployments with the ability to think beyond routine or conventional approaches in order to deliver technology solutions for key stakeholders.
* Engage effectively with third-party vendors and communicate and collaborate with a broad range of internal teams.
Required qualifications, capabilities, and skills
* Formal training or certification on security concepts and 5+ years applied experience.
* Proficient in one or more programming languages such as Java, Python.
* Good experience in planning, designing, and implementing enterprise level security solutions.
* Good hands on experience implementing complex business logic in Python, Bash, PowerShell, and other scripting languages.
* Extensive analytical experience with a problem-solving mindset and the capability to address complex challenges .
* Good hands on experience defining and implementing infrastructure as Code (IaC), working with CI/CD pipelines, and associated automation tooling.
Preferred qualifications, capabilities, and skills
* AWS certified.
* Effectively communicating with senior business leaders.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, in...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-09-13 09:57:14
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Take on a crucial role where you'll be a key part of a high-performing team delivering secure software solutions.
As a Lead Security Engineer at JPMorgan Chase within the Cybersecurity & Technology Controls, you will be an integral part of a team focused on creating software solutions that adhere to functional and user specifications while implementing safeguards against misuse, circumvention, and malicious activities.
In your role as a core technical contributor, you will be tasked with delivering essential technology solutions using tamper-proof and audit-defensible methods across diverse technical domains within various business functions.
Job responsibilities
* Executes creative security solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions and break down technical problems.
* Develops secure and high-quality production code and reviews and debugs code written by others.
* Minimize security vulnerabilities by following industry insights and government regulations to continuously evolve security protocols, including creating processes to determine the effectiveness of current controls.
* Add to team culture of diversity, opportunity, inclusion, and respect.
* Lead and manage the security engineering team, providing guidance, mentorship, and support.
* Deploy commercial software at scale into an enterprise environment.
* Function in systems engineering, systems integrations, and systems administration roles.
Demonstrate strong working knowledge of Windows and Linux systems internals.
* Design and develop production deployments with the ability to think beyond routine or conventional approaches in order to deliver technology solutions for key stakeholders.
* Engage effectively with third-party vendors and communicate and collaborate with a broad range of internal teams.
Required qualifications, capabilities, and skills
* Formal training or certification on security concepts and 5+ years applied experience.
* Proficient in one or more programming languages such as Java, Python.
* Good experience in planning, designing, and implementing enterprise level security solutions.
* Good hands on experience implementing complex business logic in Python, Bash, PowerShell, and other scripting languages.
* Extensive analytical experience with a problem-solving mindset and the capability to address complex challenges .
* Good hands on experience defining and implementing infrastructure as Code (IaC), working with CI/CD pipelines, and associated automation tooling.
Preferred qualifications, capabilities, and skills
* AWS certified.
* Effectively communicating with senior business leaders.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, in...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-09-13 09:57:13
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Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.
As a Lead Site Reliability Engineer at JPMorgan Chase within the Corporate Technology within Global Finance Tech team, you hold a leadership role in your team, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issues facing them.
Take lead and conduct resiliency design reviews, break up complex problems into digestible work for other engineers, act as a technical lead for medium to large-sized products, and provide advice and mentoring to other engineers.
Job responsibilities
* Advocate and embody site reliability principles, fostering a culture of excellence and technical influence within your team.
* Leverage AI tools to enhance operational effectiveness and automate processes, ensuring high-quality customer service.
* Spearhead projects aimed at enhancing the reliability and stability of applications and platforms.
* Utilize data-promoten analytics and AI technologies to automate detection, diagnosis, resolution processes, elevate service levels and promote continuous improvement.
* Engage stakeholders to establish realistic service level objectives and error budgets, ensuring alignment with customer expectations.
* Exhibit advanced technical proficiency in one or more domains, proactively addressing technology-related bottlenecks.
* Employ AI-promoten solutions to streamline processes and enhance operational efficiency.
* Serve as the primary contact during major incidents, demonstrating the ability to swiftly identify and resolve issues to prevent financial losses.
* Act as a culture carrier by documenting and disseminating knowledge through internal forums and communities of practice.
* Mentor team members, guiding them in the strategic adoption of AI technologies to enhance operational effectiveness and customer service.
Required qualifications, capabilities, and skills
* Formal training or certification on site reliability engineering concepts and 5+ years applied experience.
* Proven success in an SRE or senior DevOps role, with deep knowledge of service level indicators/objectives (SLIs/SLOs), incident management, postmortem analysis, and systems reliability.
* Expert with observability stacks (e.g., Prometheus, Grafana, Splunk, OpenTelemetry), including deep experience correlating telemetry across services and time.
* Hands-on skills in coding (at least one high-level programming language), cloud platforms (AWS or GCP), container orchestration (Kubernetes), infrastructure as code (Terraform), and resilient CI/CD pipelines.
* Active experience or deep curiosity in applying AI to operations-such as LLM-based copilots, anomaly detection, automated runbooks, autonomous agents (e.g.
CrewAI, LangGraph), or Retrieval-Augmented G...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-09-13 09:57:12
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There's nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.
As a Site Reliability Engineer III at JPMorgan Chase within the Commercial and Investment bank, digitals and Platform services team, you will solve complex and broad business problems with simple and straightforward solutions.
Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions.
You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.
Job responsibilities
* Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate
* Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines
* Collaborates with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications
* Implements infrastructure, configuration, and network as code for the applications and platforms in your remit
* Collaborates with technical experts, key stakeholders, and team members to resolve complex problems
* Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers
* Supports the adoption of site reliability engineering best practices within your team
Required qualifications, capabilities, and skills
* Formal training or certification on Site Reliability Engineering concepts and 3+ years applied experience
* Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform
* Proficient in at least one programming language such as Python, Java/Spring Boot, and .Net
* Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
* Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
* Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
* Familiarity with container and container orchestration such as ECS, Kubernetes, and Docker
* Familiarity with troubleshooting common networking technologies and issues
* Ability to contribute to large and collaborative teams by presenting information in a logical and timely ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-09-13 09:57:12
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The J.P.
Morgan Wealth Management (USWM) business is focused on helping investors achieve their long-term financial goals and is comprised of Chase Wealth Management (CWM), J.P.
Morgan Advisors (JPMA), J.P.
Morgan Personal Advisors (our remote advice channel), and Self-Directed (our digital investing platform).
The combined business has ~$600 billion in Assets Under Management and over 5,000 advisors located across 3,500 branches and 20 offices.
As a Vice President, Liquidity Specialist within J.P.
Morgan Wealth Management, you will serve as an investment solutions expert for Financial Advisors, focusing on growing the short-term investment product platform through strong relationships, product education, and deep knowledge of liquidity management.
You will identify new client opportunities, propose solutions for existing client needs, and promote cash management recommendations.
Job Responsibilities
* Become a highly visible and active member of the wealth management ecosystem, with a focus on establishing and fostering imperative business relationships with field leadership teams and our Advisor community
* Lead the strategy and design for both regular and ongoing business development activities to include but not limited to one-on-one and group product educational presentations, awareness campaigns, and market updates focused on liquidity solutions
* Partner with Financial Advisors to source new opportunities through proactive prospecting as well as reactive investment opportunities for existing clients, in efforts to attract and retain client assets
* Lead with the liquidity management framework and cash bucketing concepts; understand client near- and long-term liquidity needs through thoughtful, goals-based discussions with a focus on excess cash
* Provide high caliber product expertise in client and prospect meetings
* Host actionable ideas calls and communicate key cash management messages timely and accurately
* Cultivate relationships with Field Management and Financial Advisors; maintain consistent communication to deepen partnerships in support of goals and initiatives
* Maintain expert knowledge of short-term investment solutions including but not limited to Money Market Funds, Brokered CDs, Ultrashort Bond Funds, Mutual Funds, Treasuries and short duration Fixed Income, Managed Bond Ladders, etc.
* Partner with key subject matter experts within broader Investments and Solutions organization to foster cross collaboration, idea sharing and client deepening opportunities
Required qualifications, capabilities, and skills
* Series 7, 66 licensed
* A minimum of 7 years of investments
* Knowledge of macro interest rate environment; understanding of wealth management
* Diversified wealth management and investment skills, including banking and lending, investment solutions
* Track record of sales and relationship management success
* Superior communication skills...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-09-13 09:57:11
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Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.
As a Senior Lead Software Engineer at JPMorgan Chase within the Cloud Foundational Services organization, you will play a critical role in hands-on research, prototyping, and engineering work that supports innovation initiatives.
You will be instrumental in developing and testing new technologies and solutions that align with our strategic goals and new product incubation efforts.
Your work will directly contribute to making our organization an exciting and dynamic place for technologists and managers alike.
You will collaborate closely with senior leaders and peers to bring innovative ideas to life through technical implementation.
Job responsibilities
- Conduct hands-on research to explore new technologies and approaches.
- Develop innovative technical solutions that address the specific needs of Research, Development, and Innovation initiatives.
- Create and refine prototypes and pilot programs to demonstrate the viability and potential of new technologies or approaches.
- Rapidly iterate on designs to improve functionality and performance.
- Design and develop high-quality technology solutions tailored to the specific needs of the incubator or innovation program.
- Leverage expertise in distributed and cloud-native systems to build robust and scalable platforms.
- Document technical specifications, designs, and best practices.
- Communicate technical concepts effectively to both technical and non-technical audiences, ensuring clarity and understanding.
- Work collaboratively with peers, technology leaders, application/platform engineers, and architects.
- Participate in major technical decisions, developing technical proposals that consider alternatives and business cases.
- Apply proven innovation frameworks to guide the development of new technologies and solutions.
Required qualifications, capabilities, and skills
* Formal training or certification on engineering concepts and 5+ years applied experience.
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s)
* Advanced knowledge of software applications and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Ability to tackle design and functionality problems independently with little to no oversight
* Practical cloud native experience
* Experience in Computer Science, Computer Engineering, Mathematics, or a related technical field
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase bra...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-09-13 09:57:10
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Join a dynamic team which drives transformative change by collaborating with senior leaders to re-engineer core business components.
We are the driving force behind transformative business initiatives that propel the entire organization towards unparalleled operational excellence.
Our mission is to redefine industry standards by optimizing end-to-end processes, elevating the customer experience, and fostering a vibrant culture of continuous improvement.
By enhancing employee engagement, mitigating risks, and delivering substantial financial benefits, we are committed to shaping a future where innovation and empowering excellence are at the heart of everything we do.
As a Process Improvement Associate II within JPMorganChase, you will play a pivotal role in enhancing operational efficiency and reducing risk by developing and implementing continuous process improvement programs.
Leveraging your broad knowledge of process improvement principles and practices, you will map, simplify, and document processes, reduce manual touch points, and utilize digital process tools to drive service-delivery improvement.
Your work will have a significant impact on various departments, requiring you to apply advanced analytical and problem-solving skills to develop both long- and short-term solutions.
You will be expected to use data analytics to offer continuous insight and craft engaging narratives to effectively convey complex ideas.
Your ability to build diverse teams, manage conflicts, and delegate tasks effectively will be crucial in this role.
Your innovative thinking will challenge the status quo and influence change, while your understanding of artificial intelligence foundations will be instrumental in optimizing the performance of AI systems.
Job responsibilities
* Partner with project team members to interview stakeholders, develop frameworks and insights to address key process improvements, organizational changes, and functional strategic development efforts.
* Lead one or more workstreams while demonstrating leadership through influence and enhancing team / organization culture.
* Present to senior executives and key stakeholders, emphasizing actionable insights rather than just analyses; respond to questions clearly while fostering trusted advisor relationships with key client stakeholders.
* Informally develop team members by serving as a mentor and inspiring a culture of continuous learning.
* Analyze and map key business processes, identifying inefficiencies and areas for improvement using advanced data analytics and statistical inference techniques.
* Develop and implement process improvement initiatives, focusing on simplification, manual touch point reduction, and the application of digital process tools.
* Collaborate with cross-functional teams to ensure alignment of process improvement initiatives with organizational goals, fostering a culture of innovation and continuous learning.
* Collaborate wi...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-09-13 09:57:09
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Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in Global Technology and Infrastructure Platforms, you will drive the successful delivery of complex technology projects and programs that will help reach business goals across the firm.
Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams.
Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals.
With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes.
As a subject matter expert in technology infrastructure project management, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job responsibilities
* Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions.
* Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum.
* Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define project scope, objectives, and deliverables, ensuring alignment with overall business goals.
* Assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness.
* Develop and deliver comprehensive status reports and presentations to communicate project progress, challenges, and outcomes across multiple layers of management.
* Align project deliverables with business objectives by defining clear outcomes and ensuring that all project activities contribute to achieving these goals.
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in technical project management, leading complex technology projects and programs in a large organization.
* Proven track record in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients.
* Exceptional verbal and written communication skills, with the ability to tailor messages to diverse audiences across various management levels.
* Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, outcome-focused environment.
* Proven ability to manage large-scale projects with c...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-09-13 09:57:08
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Join our team as the Vice President of Business Transformation, where you'll lead and execute a strategic vision that drives operational excellence and transformative change across the credit card product lifecycle.
This is a unique opportunity for a seasoned leader to become a change agent within our organization, influencing stakeholders and fostering a culture of continuous improvement and innovation.
With your proven track record in process transformation and program management, you'll play a pivotal role in enhancing our performance, efficiency, and competitiveness.
As a Product Delivery Manager in the Card Product Launch product team, you will be responsible for overseeing and driving change within the Card organization to improve its performance, efficiency, and competitiveness.
Job responsibilities
* Lead and oversee process transformation initiatives to enhance operational efficiency and effectiveness.
* Develop and implement strategic programs that align with the organization's goals and objectives.
* Engage and collaborate with key stakeholders to drive change and ensure successful program execution.
* Serve as a change agent, fostering a culture of continuous improvement and innovation.
* Influence and build strong relationships with stakeholders at all levels of the organization.
* Communicate effectively with executive leadership, providing insights and updates on program progress and outcomes.
* Identify and mitigate risks associated with process transformation and program management.
* Drive the adoption of best practices and industry standards in process and program management
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
* Demonstrated ability to execute operational management and change readiness activities
* Strong understanding of delivery and a proven track record of implementing continuous improvement processes
* Experience in product or platform-wide release management, in addition to deployment processes and strategies
Preferred qualifications, capabilities, and skills
* Proficient knowledge of the product development life cycle, design, and data analytics
* Certifications in business process management, project management, and process improvement
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/o...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-09-13 09:57:07
-
Join our team to supervise and coordinate security team activities to ensure the safety and security of our premises.
The Global Security (GS) North America Physical Security team consists of a dynamic group of security professionals who are responsible for providing a safe and secure environment for our employees, clients, and assets in our retail and corporate environments in North America.
As a Corporate Security Shift Officer within the Global Security team, you will be responsible for ensuring the safety and security of critical areas and personnel, inspecting grounds, controlling and monitoring access to buildings, reporting fire and safety hazards, managing alarms, and responding to emergencies.
You will have the opportunity to utilize your skills in critical infrastructure security operations, technical security, alarm management, and mobile communication and incident reporting applications.
Your excellent verbal and written communication skills will be essential in this role.
This position will manage the 3p-11p shift.
Job Responsibilities:
* Supervise and lead a team of security guards, providing guidance, training, and support.
* Develop and implement security policies, protocols, and procedures.
* Monitor and evaluate the performance of security personnel, providing regular feedback.
* Coordinate security operations and ensure all equipment is functioning properly.
* Respond promptly to security incidents and emergencies, taking appropriate action.
* Conduct regular patrols and inspections to identify and address security risks.
* Maintain accurate records of security activities, incidents, and investigations.
* Collaborate with law enforcement and emergency services when necessary.
* Ensure compliance with legal and regulatory requirements, and enforce company rules.
* Provide excellent customer service and ensure the safety of premises, employees, and visitors.
Required Qualifications, Skills and Capabilities:
* Active State Security Guard License
* CPR/AED/First Aid certification
* Security Officer experience
* Strong knowledge of security protocols and procedures.
* Excellent observational and surveillance skills.
* Ability to remain calm and respond effectively in emergency situations.
* Working knowledge of critical infrastructure security operations, technical security, alarm management and mobile communication
* Practice normal hygiene and personal cleanliness, neat in dress and appearance
* Excellent verbal and written communication skills, with a customer and client focus
* High school diploma or equivalent
* This role may require you to work evening, overnight, and/or weekend hours
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-09-13 09:57:07
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: New Berlin, US-WI
Salary / Rate: Not Specified
Posted: 2025-09-13 09:57:06
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: New Berlin, US-WI
Salary / Rate: Not Specified
Posted: 2025-09-13 09:57:05
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: New Berlin, US-WI
Salary / Rate: Not Specified
Posted: 2025-09-13 09:57:04
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Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of JPMorgan Chase's commitment to operational excellence.
The team partners with strategic and functional leaders to improve and enhance core components of our business, from designing innovative, streamlined ways of working to piloting cutting-edge AI solutions.
Our mission is to optimize end-to-end processes, elevate the customer experience, and foster a vibrant culture of continuous improvement.
We are committed to shaping a future where innovation and excellence are at the heart of everything we do.
As a Process Improvement Associate I within JPMorganChase, you will contribute to enhancing operational efficiency and driving business transformation.
You will collaborate with senior leaders to map, simplify, and document processes, reducing manual touch points and enhancing operational efficiency.
Your work will be pivotal in transforming our business, requiring you to exercise initiative and judgment to resolve short-term challenges and propose strategic improvements.
You will leverage your foundational knowledge and innovative mindset to support process improvement initiatives across various departments.
Your ability to collaborate with teams, analyze data, and communicate effectively will be crucial in achieving our organizational objectives.
Job responsibilities
* Collaborate with project teams to support process improvement and organizational change initiatives
* Assist in project planning and execution, including defining scope, goals, and deliverables
* Analyze key business processes and data to identify areas for improvement and automation.
* Contribute to the development of process maps, workflows, and documentation
* Partner with project team members to Support cross-functional collaboration to achieve common goals
* Work with Process Improvement Managers and Program Managers to craft and deliver a compelling narratives to influence action on key business decisions and major change initiatives.
* Engage in continuous learning and skill development
Required qualifications, capabilities, and skills
* Undergraduate degree in a related field such as Business, Engineering or Data Science
* Developed proficiency in process improvement, data analytics or project management
* Possess strong problem-solving abilities, along with exceptional client management and executive-level communication skills.
* Strong analytical and problem-solving abilities, including data mining and analysis
* Effective communication skills, both written and verbal.
* Proficient in relationship building, with experience in supporting diverse teams with varied experiences, skills, and backgrounds.
* Innovative mindset with a willingness to experiment and adapt
Preferred qualifications, capabilities, and skills
* Familiarity with digital process tools and AI systems.
* Ex...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-09-13 09:57:03
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Join our team and make a significant impact through innovative content design and drive customer confidence and satisfaction.
As a Content Design Senior Associate in Operations Design, you will play an important role in shaping customer experiences through content, and building customer confidence across our products and services.
Using your expertise in content design principles, you will plan, create, and structure product content within a user experience design framework.
While collaborating with cross-functional teams to ensure narrative consistency, your influence will extend to product design, architecture, and functionality.
Your success will be understanding the customer and business needs, strong collaboration with peers, thoughtful planning and coordination across product development teams, taming complexity for our users, and participating in the full range of design practice, from up-front research, insights, and strategy, though to ideation, prototyping, and testing, and to delivery of final designs.
Job responsibilities
* Develop and implement content strategies for products and features, ensuring align with user experience principles and business objectives
* Collaborate with cross-functional teams to create engaging, user-friendly content that is cohesive and intuitive for a diverse audience
* Create content taxonomies to refine content organization and structure, incorporating user feedback and insights for continuous improvement
* Adopt brand voice to produce clear, concise, and engaging content that communicates complex concepts effectively to diverse audiences
* Analyze content performance metrics, making data-driven recommendations for optimization and enhancement of user experiences
* Building impactful content and messaging strategies to support Operations
* Direct content efforts across multiple parallel workstreams, establishing a vision for where the work is headed, and establishing a shared understanding and clear measurement of quality in partnership with Design Leads
* Connect the work of the team to the specific business needs, the competitive landscape and navigating JPMC to situate teams for success
* Maintain and update content standards for a Product Line
* Oversee the development of content solutions that follow best practices and fulfill project requirements (business goals, customer goals, controls, deadlines, and quality)
Required qualifications, capabilities, and skills
* 3+ years of experience in content design, or equivalent expertise in editing, and writing - with a focus on digital products and platforms
* Experience in creating content architectures, storytelling, and clear and concise writing
* Demonstrated experience in applying accessibility guidelines and inclusive design to create user-friendly content
* Experience with iterative design techniques, incorporating user feedback and insights for continuous improvement
* P...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-09-13 09:57:02
