Data Solutions & Disputes Product Manager - Payments - Vice President

Are you passionate about shaping the future of product innovation and driving value for customers? Do you have a knack for guiding successful launches and exceeding expectations? If you have experience in payments, card processing, fraud, AI, strategic planning, P&L management, and innovation, along with strong data analytics skills, we have an exciting opportunity for you!

Join our dynamic team as a Product Manager in Merchant Services Dispute Solutions, where you'll play a pivotal role in innovating new product offerings and leading the end-to-end product life cycle.

As a core leader, you'll be the voice of the customer, developing profitable products that deliver exceptional value.

Your expertise in launching products, gathering crucial feedback, and ensuring top-tier client experiences will be key to your success.

With a focus on scalability, resiliency, and stability, you'll collaborate with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job Responsibilities:


* Define and communicate the product vision and strategy for dispute and data management solutions; Align product goals with business objectives and customer needs.


* Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to ensure successful product development and delivery; Engage with stakeholders to gather requirements, prioritize features, and address concerns.


* Lead the end-to-end product lifecycle, from ideation and development to launch and post-launch support; Ensure products are delivered on time, within scope, and meet quality standards.


* Analyze data to identify trends, insights, and opportunities for product improvement and optimization; Use data-driven decision-making to enhance product features and functionality.


* Develop and implement strategies for efficient dispute resolution processes; Ensure compliance with industry regulations and best practices in dispute management.


* Act as the voice of the customer, ensuring products deliver exceptional value and address customer pain points; Gather and incorporate customer feedback to continuously improve products.


* Drive innovation by exploring new technologies and methodologies to enhance product offerings; Implement process improvements and automation to increase efficiency and reduce costs.


* Monitor product performance and key metrics to assess success and identify areas for improvement; Prepare and deliver reports and presentations to communicate product status and achievements.


* Identify and mitigate risks associated with product development and deployment; Ensure products are resilient and scalable to handle future growth and challenges.


* Lead and mentor product teams, fostering a collaborative and innovative work environment; Encourage professional growth and development within the team.

Required Qualifications, Capabilities, and Skills:


* 5+ years of experience in produc...