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Global Investment Banking ("GIB") is a sub-line of business within the Global Banking in Commercial & Investment Bank ("CIB") line of business in PMorgan Chase.
GIB works with a broad range of clients from large and middle-market corporations to financial institutions and governments.
It provides advisory, full-service capital raising, and credit and risk management solutions to a broad spectrum of clients across industries and regions.
Investment Banking product offerings include mergers and acquisitions, divestiture and restructuring advice, capital markets and capital raising (e.g., equity capital markets, debt capital markets, ratings advisory and syndicated and leveraged finance), corporate finance advisory and corporate derivatives marketing.
This role is responsible for leading the North America Mergers & Acquisitions (M&A) and the North America Client Billing function for all GIB products.
As a product controller you will be responsible for the overall integrity and accuracy of the financial statements along with the overall governance of the transaction control cycle.
As the client billing controller you will partner with our internal clients to manage, monitor and control the billing of deal expenses with the goal of achieving expense recovery and timely collection of fees.
This role provides a great opportunity for a highly motivated individual to gain an understanding of the GIB products and become a valued partner to the various Finance Teams, while building partnerships with business leaders as well as Corporate and CIB Central Finance Teams.
The successful candidate will have strong accounting, communication, managerial and teamwork skills which will be critical to developing strong partnerships across multiple functions and regions.
Job responsibilities
The Manager role will have responsibility for all aspects of North America M&A Product Control and Client Billing for GIB, including:
* Managing a team of 5 controllers requiring some management experience who can assist with prioritization and direction as well as training, development, empowering, motivating and coaching team members.
* Strong partnership with the NAMR ICB businesses and wider functions (Business Management, Middle Office, Technology, Corporate Accounting Policies, Legal, Front Office and Financial Control etc.) providing effective support and control oversight to help maintain a strong control environment and facilitate business growth.
* Key responsibilities include management of month end close, analysis of revenue drivers, balance sheet movements and linkage of business activity to full financial results, management of the NAMR billing controller team and expense recovery reporting.
* Further responsibilities include providing accounting guidance to the business, managing impacts to product control of legal entity and regulatory changes.
* Challenge existing control operating model and identification of control issues/risks res...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2024-10-17 09:09:10
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JPMorgan Chase is a leader in providing consumers and small businesses with innovative payment experiences and solutions.
You can play a significant part by providing first-class legal support to the most impactful initiatives focused on customer protection against fraud and scams.
As a Payments Attorney (Trust & Security) - Vice President, Assistant General Counsel within our Consumer and Community Banking (CCB) Payments Legal Team, you will support CCB's Trust & Security organization, which has been tasked with driving initiatives across CCB aimed at protecting customers from fraud and scams, and addressing bad actors/wrongdoers.
This is a significant priority for the Firm and provides a rapidly developing field within which to practice.
You will be a member of a high-performing, congenial, and supportive team that provides legal advice and strategic guidance on a broad range of issues to support the business in enhancing the operating model for fraud, scams and wrongdoer prevention.
You will advise on issues that will have real impacts to our customers and will make the firm an industry leader in fraud and scam prevention.
You will sit within the Consumer Payments Legal team, which covers Banking Payments and Commerce Payments, where you will also be exposed to legal issues involving both traditional and innovative payment methods of payments, product offerings, wallets and networks.
The Legal Department at JPMorgan Chase & Co.
manages legal and other risks, advises on products and services, interprets laws and regulations that impact the firm, advocates for rules changes and advises the Firm on other matters.
Our global team is made up of approximately 2,000 lawyers and legal professionals with a reputation as thought leaders in the industry who deliver best-in-class services and help drive innovation.
As trusted advisors, we help the Firm's clients while also safeguarding the integrity of the Firm.
We are committed to a culture of inclusivity and belonging, where people can grow and succeed throughout their careers while working for a first-in-class financial institution doing cutting-edge work.
If these values resonate with you, we would like to hear from you.
Job responsibilities
* Provide commercially pragmatic and trusted legal advice on the reasonableness and/or viability of Trust & Security initiatives focused on scam prevention, claims management, and wrongdoer prevention;
* Interact with and provide support to senior business clients, other legal teams, and control partners on legal issues, new business initiatives, regulatory items and product roadmap and strategy;
* Evaluate and provide trusted advice regarding risks and concerns related to payments products and initiatives and applicable laws and regulations, including EFTA, the Uniform Commercial Code, Regulation Z, UDAAP/UDAP, and GLBA;
* Collaborate with other control partners to ensure appropriate awareness, escalation and resolution of issues
*...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-10-17 09:09:09
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DESCRIPTION:
Duties: Conduct market and competitive landscape assessments to analyze opportunities that enhance payment and treasury services product offerings and technology, expand into new markets and client segments, and make strategic recommendations to the business.
Identify emerging technology trends and market-leading FinTech solutions to advise Product, Operations, and Technology stakeholders on strategic partnerships to grow and enhance capabilities.
Perform financial and data analysis and develop investment theses to support strategic equity investments in target FinTech companies, including business model analysis, technology assessment, and growth model evaluation.
Create decision models across build versus buy versus partner scenarios to help senior management make decisions on closing current product gaps and accelerating internal product build via partnership.
Drive multidisciplinary teams including Product, Design, Data, Sales, Finance, and Technology to prototype and pilot potential new partnerships before entering into long-term commercial deals.
Responsible for structuring and negotiating strategic partnership deals, commercialization of partnerships and managing executive level relationships with FinTechs.
Contribute to the development of cutting-edge thought leadership on the future of payments and corporate treasury.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Engineering Management, Business Administration, Technology Management, or related field of study plus 5 years of experience in the job offered or as an Industry Solutions Manager, Product Performance Management Specialist, Strategic Partnerships Manager, or related occupation.
The employer will alternatively accept a Bachelor's degree in Engineering Management, Business Administration, Technology Management, or related field of study plus 7 years of experience in the job offered or as an Industry Solutions Manager, Product Performance Management Specialist, Strategic Partnerships Manager, or related occupation.
Skills Required: Requires experience in the following: Conducting market and competitive landscape assessments of cash management and trade product offering and technology; Conducting due diligence on Fintechs for potential portfolio and partnership companies including financial, business model analysis, and technology evaluation; Creating decision models across build versus buy versus partner; Creating analytical business cases and go-to-market plans for partners; Assessing technologies relevant to Cash Management and Trade product offerings including Fintechs, Blockchain, APIs, Open banking, Mobile, Big data, Artificial Intelligence, and Digital security; Developing innovation point of view, thought leadership, and investment theses; Holding discussions on trends in disruptive technologies and innovation in the Treasury and Trade solutions domain.
Job Location: 383 Madison Avenue, New York, NY 10179.
Telecommuting pe...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-10-17 09:09:09
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As Head of Field Advisory & Practice Management, Executive Director for J.P.
Morgan Private Client, you will lead the strategy and execution of a Relationship Manager center of excellence which includes talent acquisition strategy, client advisory and sales training, new Relationship Manager onboarding, and the creation of a home-grown Relationship Manager development program.
In addition, you will be responsible for training strategy and programing for Regional Relationship Managers and Client Experience Specialists.
Job responsibilities
* Provide insight and execute strategies to attract and retain top client management talent to serve the affluent market at scale
* Work closely with Field Leaders and Relationship Managers to design and deploy effective training and development strategies resulting in exceptional client outcomes and consistent business growth
* Create programmatic strategies and infrastructure to execute Relationship Manager recruiting, development, and retention that Field Leaders can deploy in their respective regions and markets
* Help train-the-trainers (Regional Relationship Managers) to deliver coaching and programming at scale
* Develop high impact programing resulting in exceptional relationship managers able to build successful businesses through client acquisition and deepening existing client relationships
* Create and oversee a thorough end-to-end Relationship Manager onboarding program that includes knowledge and skill development, practice management, and all controls-related processes and requirements (e.g., licensing)
Required qualifications, skills, and capabilities
* At least 10 years financial services experience with a strong consultative background
* Deep knowledge of affluent market and key drivers of client management success
* Able to design and operationalize business strategies that can be tracked, measured and that adhere to all applicable controls
* Exceptional communication skills, effective in presenting recommendations to senior management and capable of influencing multiple stakeholders
* Proactive; takes initiative to identify solutions; executes with a sense of urgency
* Excellent relationship management skills and ability to navigate a large, complex organization
* Intellectually curious, client first mindset, team-oriented, and high energy level with passion for driving quantifiable business results
* Team leadership and proven ability to attract, develop and retain top talent
* Experience anticipating and proactively addressing senior management concerns
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, deliveri...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-10-17 09:09:08
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Java Data Software Engineer III at JPMorgan Chase within the Consumer and Community Banking Customer Acquisition and Marketing Platform, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development and maintain data pipelines on AWS.
* Implement data processing workflows using services such as Amazon EMR, AWS Glue and AWS Lambda.
* Implement streaming data pipelines using services like Kafka or Kinesis.
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Monitor and troubleshoot data pipeline issues and implement solutions.
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years of applied experience
* Hands-on practical experience in system design, application development, testing, and operational stability
* Proven experience as a Data Engineer or in a similar role.
* Strong proficiency in Java programming language and frameworks like Spring Boot.
* Hands-on experience with services such as Apache Spark, AWS Glue, AWS Lambda, Amazon S3, and Amazon EMR.
* Experience with Streaming and related tools like Kafka or Kinesis.
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Proficiency in SQL and experience with relational databases.
* Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
Preferred qualifications, capabilities, and skills
* AWS Certified Data Analytics - Specialty or AWS Certified Solutions Architect - Associate certification.
* Experience with Terraform.
* Experience with other programming languages such as Python or Scala.
* Knowledge of data governance and data security best practices.
Chase is a leading financial ...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-10-17 09:09:05
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DESCRIPTION:
Duties: Plan, coordinate, and execute securities and loan transactions in the form of high yield bonds, leveraged loans, and preferred equity placements.
Lead deal teams through corporate refinancing, general corporate purpose debt raises, dividend recapitalizations, leveraged buyouts, and acquisition financings.
Responsible for simultaneous live deal processes with multiple work streams focused on data analysis, comparables analysis, and strategic planning.
Conduct and present technical analysis and modeling on credit-specific financials, comparables, and general capital markets themes.
Responsible for working on legal workstreams, including term sheets negotiations, commitment paper negotiations, credit agreement negotiations, fee letter negotiations, and general legal work surrounding the maintenance of an ongoing facility.
In charge of leading the due diligence process for business, legal, regulatory, cyber, accounting, and financial for deal processes.
In charge of junior analysts, analysts, and junior associates on the deal teams.
This position requires up to 10% domestic travel.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Business Administration, Finance, Economics, Accounting, or related field of study plus 2 years of experience in the job offered or as Investment Banker, Senior Associate, Audit & Assurance Senior Associate, Audit & Assurance Staff, or related occupation.
The employer will alternatively accept a Master's degree in Business Administration, Finance, Economics, Accounting, or related field of study plus 1 year of experience in the job offered or as Investment Banker, Senior Associate, Audit & Assurance Senior Associate, Audit & Assurance Staff, or related occupation.
Skills Required: Requires experience in the following: Financial statements; capital structures; leveraged buyout deals; business, accounting, and legal due diligence on clients; credit analysis to ensure compliance of covenants and assess general creditworthiness; debt transaction; and bond math.
Job Location: 383 Madison Avenue, New York, NY 10179.
This position requires up to 10% domestic travel.
Full-Time.
Salary: $175,000 per year - $225,000 per year.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contrib...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-10-17 09:09:04
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DESCRIPTION:
Duties: Apply stochastic process, finite difference and Monte-Carlo methods, probability theory, and other quantitative methods to design, implement, and maintain quantitative models for the pricing, hedging, and risk management of equity derivatives products.
Design efficient numerical algorithms and implement high performance computing solutions.
Implement risk measurement and valuation models in trading software and systems.
Analyze and interpret statistical data to identify driving factors, major risks, and trading opportunities in equity exotics market.
Explain model behavior to traders and help them use quantitative tools.
Identify major sources of risk in portfolios.
Conduct scenario analyses and provide back test and analysis in trading strategies.
Support equity exotics trading desk on day-to-day risk decomposition and P&L explanation.
Resolve pricing failures and booking issues.
Evaluate quantitative methodologies, such as identifying and monitoring model risk associated with quantitative models and assessing their appropriateness and limitations for valuation and risk management.
Approve new financial products and maintain existing products in partnership with the Model Risk Governance and Review Group, the Valuation Control Group, and the Market Risk Group.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Financial Engineering, Engineering, Mathematics, Statistics, Physics, or related field of study plus (1) One year of experience in the job offered or as Quantitative Research Equity Derivatives, Quant Strats Equity Derivatives, Quant Strats, or related occupation.
Skills Required: Requires experience in the following: probability theory and statistics; stochastic process and stochastic calculus; numerical methods including Monte-Carlo, PDE and Tree engines, Euler and Milstein schemes, and random number generation; linear and non-linear optimization methods; application of data analytics and machine learning techniques to derivatives pricing; valuation and modeling of exotic derivative options; equity exotic products; delivering tools to trading and structuring teams that tailor products to clients' needs; building models that facilitate the trading desks' hedging practices; C++; Python; design patterns, data structures, and containers; and C++ based industrial quantitative libraries.
Experience with these skills can be gained through graduate-level coursework.
Job Location: 383 Madison Avenue, New York, NY 10179.
Telecommuting permitted up to 20% of the week.
Full-Time.
Salary: $200,000 - $285,000 per year.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-10-17 09:09:03
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Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.
As a Senior Lead Software Engineer at JPMorgan Chase within the Corporate Sector, Identity Access Management, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.
Job responsibilities
* Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
* Develops secure and high-quality production code, and reviews and debugs code written by others
* Drives decisions that influence the product design, application functionality, and technical operations and processes
* Serves as a function-wide subject matter expert in one or more areas of focus
* Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle
* Influences peers and project decision-makers to consider the use and application of leading-edge technologies
* Adds to the team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability for enterprise scale applications
* Experience applying expertise and new methods to determine solutions for complex technology problems in one or more technical disciplines
* Ability to architect & develop & present engineering solutions within and across products & technology teams with little to no oversight
* Advanced in one or more programming language(s), specifically Java Full stack
* Demonstrated hands-on experience in Kubernetes (Containerization and orchestration)
* Proficiency in database technology such as Oracle / MS SQL / Cockroach
* Experience working with terraform or similar declarative Infrastructure as Code (IaC) tools
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Ability to present and effectively communicate with Senior Leaders and Executives
Preferred qualifications, capabilities, and skills
* Exposure to LDAP, Active Directory, OIDC, SAML, Kerberos, Amazon IAM, or other enterprise/cloud authentication/authorization technologies
* Experience in UI technologies like Angular or React
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of con...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-10-17 09:09:01
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Commercial Card, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Collaborate to develop a product vision and strategy that delivers value to our customers.
* Have a deep understanding of commercial card products, system specifications and benefits.
* Own your end-to-end product lifecycle to enable development of the strategic roadmap and value proposition
* Communicate benefits to others, including customers, business and technical colleagues and executives
* Partner with technology to build a secure, highly available, scalable, and adaptable platform
* Provide oversight of end-to-end client experience, through management of client servicing strategy, and assist in resolving questions and customer escalations
* Assist to create a positive team culture, ensure the adoption of agile mindset, enable the team to self-govern, and allow for team development and transformation
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Analytical thinker with financial acumen and a broad, enterprise-wide view of the business
* Excellent communication and presentation skills including the ability to effectively organize and communicate complex information.
* Ability to lead and infl...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:56
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DESCRIPTION:
Duties: Engage and improve the lifecycle of Cloud Services from inception, design, deployment, and operations.
Develop tools and automation to improve the efficiency of the platform and infrastructure.
Automate repeated manual tasks.
Analyze defects, propose improvements, and drive efficiencies in systems and processes.
Develop new cloud engineering strategies and implementations for the firm.
Responsible for ensuring the reliability, availability and performance of the cloud infrastructure and platform.
Develop observability and telemetry tools.
Improve the quality of technical engineering documentation.
Debug and solve issues in a production environment.
Participate in SRE on-call rotations and escalation workflows.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Computer Applications, Computer Science, Electronic Engineering, or related field of study plus 5 years of experience in the job offered or as Site Reliability Engineer, Systems Engineer, Senior Technical Analyst, or related occupation.
Skills Required: Requires experience in the following: Cloud Computing Architecture; Software Development Lifecycle; Big Data; Hadoop; Data Science; information security; platform engineering; operations management.
Job Location: 3223 Hanover St., Palo Alto, CA 94304.
This position requires up to 10% domestic travel.
Telecommuting permitted up to 20% of the week.
Full-Time.
Salary: $185,000 per year - $185,000 per year.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
We do not discriminate on the basis of any protected attribute, including race, re...
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Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:54
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The Process Engineering Center of Excellence (PE COE) is a global team of internal consultants that executes key business transformations and advances Chase Consumer & Community Banking (CCB) towards a state of operational excellence.
Our mission is to improve end-to-end processes, improve the customer experience, increase employee engagement, decrease risks, yield financial benefits, and cultivate a culture of continuous improvement.
As a Process Improvement Associate I in the Internal Strategy & Process Engineering Center of Excellence, you will consult on deployment and sustainment efforts within our Lean Transformation and Optimization books of work by executing current state assessments, quantitative analyses, and ideal future state designs.
Job responsibilities:
* Analyze large quantities of data, apply a range of analytical tools, synthesize insights, and support the development of strategic solutions
* Influence, design, and develop lean system implementation and sustainment plans
* Solve complex business problems
* Perform competitor analysis and industry research
* Work with Process Improvement Managers to craft and deliver a compelling narrative to influence action on key business decisions and major change initiatives
* Ensure quality and timeliness of deliverables
* Lead workstreams and team members
Required Qualifications, Capabilities, and Skills:
* 2 plus years relevant experience in process improvement
* Bachelor's degree from an accredited institution
* Demonstrated experience in lean deployment, project management, process improvement, or re-engineering efforts
* Flexibility to work effectively with stakeholders and colleagues at all levels
* Experienced presenter with strong oral and written communication skills
* Avid-learner who is genuinely curious and committed to developing new skills
* Self-motivated and executes deliverables with speed and precision
Preferred Qualifications, Capabilities, and Skills:
* MBA or advanced degree
* Certification or experience in Lean Six Sigma, Agile methodologies, Change Management Principles, Organization Design, or Strategic engagements
* Consulting experience in the financial services industry
* Proficiency with Tableau, Alteryx, or similar systems and/or experience with business analysis of IT systems
This role does not offer visa sponsorship.
This is a Hybrid position which will require the incumbent to commute/work on site 3 days a week and work from home 2 days a week.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:46
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:43
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JPMorgan Payments Fraud Operations is a global leader in payment processing and merchant acquiring, authorizing transactions in over 130 currencies.
Our proprietary platforms offer access to a wide variety of payment methods, including credit, debit, prepaid stored value cards, and electronic check processing.
With a legacy of innovation in electronic payments, JPMorgan Chase has fueled the growth of e-commerce worldwide, processing over 50% of all Internet transactions.
We provide secure payment solutions, improve cash-flow management, mitigate risk, and accelerate funding, helping small and emerging businesses become tomorrow's industry leaders.
Our unique combination of outstanding service, innovative solutions, and financial strength benefits companies both large and small.
Job Summary:
As a Merchant Services Revisions Underwriter within the Fraud Operations organization, you will leverage your critical thinking skills to assess and evaluate the credit risk exposure of newly boarded merchant accounts.
Your role will involve facilitating portfolio growth while mitigating loss, ensuring the legitimacy of merchants, and monitoring for fraudulent activities.
Job Responsibilities:
* Conduct post-boarding validation and financial analysis to effectively mitigate credit risk from processing behaviors exceeding approved thresholds.
* Evaluate merchant applications, websites, credit bureaus, and fraud prevention tools to thoroughly assess merchant legitimacy and financial capability.
* Adjust and restructure projections, carefully balancing financial viability against risk exposure.
* Analyze credit reports and accurately calculate notional risk associated with business models and payment methods.
* Conduct information-gathering calls to comprehensively understand financial profiles and processing characteristics.
* Ensure compliance with Payment Brand rules and regulations for existing merchants.
* Identify abnormal processing activities to proactively prevent fraud and mitigate loss exposure.
* Resolve time-sensitive and escalated requests, effectively handling complex issues.
Required Qualifications, Capabilities, and Skills:
* Possess a BS degree or a minimum of four years of experience in Merchant Services, banking/lending, including fraud, credit, and structuring.
* Demonstrate significant accounting and finance knowledge.
* Exhibit strong verbal, written, and interpersonal skills.
* Apply strong analytical and problem-solving skills.
* Maintain accuracy and attention to detail.
* Exercise independent judgment and prioritize work effectively.
* Communicate excellently (verbally and in writing).
Preferred Qualifications, Capabilities, and Skills:
* Have prior fraud case management experience.
* Utilize knowledge of fraud business applications, including Lexis/Nexis and Customer Assist.
* Lead team functions with experience in oversight.
* Suppor...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:41
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We have an obsession for taking care of our customers and employees, making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
At Chase, you'll have the opportunity to help people make the most of their money so they can make the most of their lives.
As a Market Director of Banking in Consumer Bank, you will lead a world class customer experience, strategize to increase the growth of the deposits and banking business, develop and coach Branch Managers, and oversee the management of the market alongside other executive leaders.
You will also play a key role in ensuring our Customer Promise comes to life for our clients, by creating a culture of excellence and an environment that meets a high standard of customer service and excellence within the community.
Job responsibilities
* Manages and coaches branch managers to engage customers and address any escalations
* Develops best practice techniques for coaching, reviewing business, cooperation and ensuring compliance
* Recruits, retains, and develops excellent talent and instills an environment where employees feel valued, supported, and able to achieve career growth
* Develops strategies to achieve key financial metrics including deposit and investment balance growth, customer acquisition and retention, and expense management
* Leads integration with partners from Chase Wealth Management, Business Banking and Home Lending (One Chase) to ensure the growth of other lines of business, including investments and loans
* Manages the market to ensure an excellent customer experience and deploy resources to optimize market performance
* Ensures all branch managers are effectively mitigating risk and remaining in compliance to guarantee a safe banking experience for clients through deep dives and business review
Required qualifications, capabilities, and skills
* 5+ years of Branch management or other related leadership experience
* High school degree, GED, or foreign equivalent
* Proven track record of coaching and developing high performing sales teams coupled with the ability to effectively translate knowledge of financial markets and economic trends
* Ability to identify needs of market segment in order to tailor proactive customer education
* Demonstrated ability building relationships and proactively collaborating with other lines of business remotely
* Ability to proactively take initiative to identify solutions including entrepreneurial business spirit and execute with a sense of urgency
* Experience with consumer and commercial credit knowledge and understanding of financial planning including customer life cycle
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
* Familiarity of local/regional market trends and demographics
* Ability to set the to...
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Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:40
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You are customer focused, enjoy building relationships and providing financial advice to your clients.
A role as an Associate Banker is for you.
As an Associate Banker in Innovative Economy Middle Market Banking, you will work both independently and as part of a team to introduce our comprehensive solutions to clients.
You will be responsible for helping bankers cover new prospects, deepen existing client relationships, complete portfolio reviews, build market share and drive internal and external client dialogue.
You will be required to have deep working knowledge of our solutions including, but not limited to: Credit, Treasury Services, International Banking, Commercial Card and Merchant Services.
Multinational Associates work closely with product partners, Corporate Client Banking, Global Corporate Banking, and Core, therefore our ideal candidate exhibits a strong interest in cross border businesses, cultural sensitivity, a commitment to teamwork and partnership, and exceptional work ethic and attention to detail.
This role is not eligible for employer sponsored immigration support of any kind.
Job Responsibilities
* Champion a culture of innovation and a customer centric mindset
* Stay up-to-date with industry trends to identify opportunities for innovation or strategic partnerships
* Find ways to drive new client acquisition in partnership with the bankers
* Embrace a culture of respect, diversity and inclusion
Required Qualifications, Capabilities and Skills
* 3+ years in a similar banking, venture, credit or treasury role
* Outstanding professional reputation and integrity
* Strong leadership skills required
* Demonstrated ability to develop and retain new and profitable relationships in a highly competitive environment
* Ability to assess risks inherent in complex credit transactions and mitigate, structure and negotiate accordingly
* Extensive knowledge of products and services
Preferred Qualifications, Capabilities and Skills
* Bachelor's degree preferred
* Superior knowledge of the market dynamics and its business environment preferred
* Excellent problem solving, oral, and written communication skills
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions.
We ...
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Type: Permanent Location: Washington, US-DC
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:22
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JOB DESCRIPTION
Chubb is the world's largest publicly traded property and casualty insurer.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and, reinsurance and life insurance to a diverse group of clients.
* The Agency Solutions Coordinator position is responsible for resolving general service inquiries including billing discrepancies questions on forms/conditions and escalated service issues from Commercial Insurance Agents.
This role is designed to be the first point of contact for agents and have ownership of each case from start to finish to ensure agent's needs are met and problems are resolved.
This position will work closely with Underwriting and other business partners, including Billing to provide resolution.
Major Responsibilities:
* Provide timely customer service to incoming correspondence via email or phone calls
* Assume ownership and manage each case from start to finish.
Respond to customer (internal/external) inquiries and requests in an efficient, accurate and professional manner to achieve an optimal outcome
* Exhibit empathy to understand the needs of dissatisfied agents and/or customers.
* Demonstrate the ability to establish strong relationships and build trust with key stakeholders, including Agents, Billing and Operations departments and across Commercial Insurance Underwriting and business partners.
* Navigate across multiple commercial systems and applications to research, analyze and resolve general inquiries from agents including questions on forms and conditions, service escalations, billing and discrepancy issues.
* Advanced knowledge of Commercial insurance principles, company products and underwriting guidelines
* To ensure complete resolution of all customer inquiries; cases will need to managed end to end service with other business partners
* Gather, organize, and analyze reports/information to assist Agents and Underwriters to determine next steps.
* Know and comply to corporate policies, regulatory standards, internal business processes, and procedures while processing work and meeting/exceeding service performance and quality standards
* Maintain performance standards within a fast-paced environment
* Work effectively in a team environment using professional interpersonal and communication skills
* Be able to adapt and thrive in an atmosphere of change
* Handle additional job responsibilities as assigned by the Supervisor/Manager; accepts projects as assigned by the Supervisor/Manager
QUALIFICATIONS
Knowledge, Education
*
*
*Underwriting
Chubb
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive produc...
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Type: Permanent Location: Simsbury, US-CT
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:18
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JOB DESCRIPTION
The Underwriting Associate contributes to the achievement of corporate goals relating to growth, profit, renewal retention, and service and producer/client management.
Responsibilities:
* Gathering and analyzing account information (loss information, driver information, financials, loss control reports, etc.) and developing underwriting recommendations and pricing strategy
* Completing, documenting and referring risk reports to underwriter
* Coordinating account processing for renewals with underwriter and customer service representative
* Providing rating and issuance instructions including appropriate forms, coverages, and final premium
* Reviewing submission information with underwriter and preparing quote letter
* Documenting underwriting analysis information in the electronic file; ensuring electronic file integrity
* Adhering to state regulated compliance requirements and working to resolve issues.
* Processing endorsements within designated authority
QUALIFICATIONS
Competencies:
The
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
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Type: Permanent Location: Whitehouse Station, US-NJ
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:17
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JOB DESCRIPTION
Chubb is looking for a professional to join the Reinsurance Services - Contracts team.
The work environment is fast paced, challenging, and will enhance the candidate's organization and time management skills.
It will also help the candidate develop the interpersonal and analytical skills required for future career success.
The success of this program contributes to Chubb's position as a global leader in the insurance industry.
The Reinsurance Treaty Senior Contract Analyst will be responsible for implementing reinsurance treaty agreements protecting Chubb business units, analyzing Chubb treaty reinsurance agreements, identifying terms and conditions, analysis of premium/commission registration, and other attachment criteria.
Candidates will interact with a diverse group of internal & external personnel including Divisional Financial Officers, senior underwriters, Ceded Reinsurance buyers & brokers, and Senior Management.
Responsibilities:
* Interpret and implement treaty reinsurance agreements supporting various Chubb business units
* Complete data analysis and reconciliations for quality control of claims attachment and premium registration
* Assist management with the preparation and development of scheduled reporting needs
* Maintain established measures of business performance in evaluating and controlling monthly production, premium registration by statutory company and line of business
* Partner with Senior Leadership teams to prepare & evaluate ceded premium allocation to accurately impact business unit financial results
* Communicate and resolve issues with Underwriting organization, Finance, and reinsurance intermediary impacting efficient execution of ceded reinsurance programs
* Assists in the planning and implementation of special projects and performs other duties and tasks to meet company objectives within established time frames
QUALIFICATIONS
* Bachelor's
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status...
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Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:15
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JOB DESCRIPTION
Reporting to the Director, Ceded Reinsurance Services, this role is responsible for the day-to-day reinsurance claim operations in North America.
The ceded reinsurance billings are primarily proof billed, but validation of all claims is required.
Timely billings and collections of loss balances are a key element of the work.
Provide accurate and complete billing packages; respond to reinsurer and broker queries, resolve disputed claims and provide recommendations on compromised claims with a view to maximize cash flow.
The department provides business units and other constituencies with reliable and cost effective processing and reporting services.
Responsibilities:
* Ensure claims are reported timely and in accordance with the reinsurance contract terms
* Verify billings are completed timely and accurately
* Track, Monitor and Collect open ceded loss recoverable balances
* Report accurate status of billings and collections as required
* Manage SOX functions and audit testing (Internal/External)
* Support Chubb business units and interact with brokers/reinsurers
* Proactively identify issues and recommend effective solutions
* Provide assistance with the monthly close process
QUALIFICATIONS
* Excellent
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
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Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:13
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JOB DESCRIPTION
Chubb is the world's largest publicly traded property and casualty insurer.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and, reinsurance and life insurance to a diverse group of clients.
* The Agency Solutions Coordinator position is responsible for resolving general service inquiries including billing discrepancies questions on forms/conditions and escalated service issues from Commercial Insurance Agents.
This role is designed to be the first point of contact for agents and have ownership of each case from start to finish to ensure agent's needs are met and problems are resolved.
This position will work closely with Underwriting and other business partners, including Billing to provide resolution.
Major Responsibilities:
* Provide timely customer service to incoming correspondence via email or phone calls
* Assume ownership and manage each case from start to finish.
Respond to customer (internal/external) inquiries and requests in an efficient, accurate and professional manner to achieve an optimal outcome
* Exhibit empathy to understand the needs of dissatisfied agents and/or customers.
* Demonstrate the ability to establish strong relationships and build trust with key stakeholders, including Agents, Billing and Operations departments and across Commercial Insurance Underwriting and business partners.
* Navigate across multiple commercial systems and applications to research, analyze and resolve general inquiries from agents including questions on forms and conditions, service escalations, billing and discrepancy issues.
* Advanced knowledge of Commercial insurance principles, company products and underwriting guidelines
* To ensure complete resolution of all customer inquiries; cases will need to managed end to end service with other business partners
* Gather, organize, and analyze reports/information to assist Agents and Underwriters to determine next steps.
* Know and comply to corporate policies, regulatory standards, internal business processes, and procedures while processing work and meeting/exceeding service performance and quality standards
* Maintain performance standards within a fast-paced environment
* Work effectively in a team environment using professional interpersonal and communication skills
* Be able to adapt and thrive in an atmosphere of change
* Handle additional job responsibilities as assigned by the Supervisor/Manager; accepts projects as assigned by the Supervisor/Manager
QUALIFICATIONS
Knowledge,
Education
*
*
*Underwriting
Chubb
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive produc...
....Read more...
Type: Permanent Location: Simsbury, US-CT
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:12
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JOB DESCRIPTION
Job Responsibilities:
* Provide superior customer service and quality technical content via incoming emails in a fast-paced, automated, high-volume processing environment.
* Responsible for processing a variety of transactions on personal lines insurance accounts.
* Able to navigate conversations with agents and underwriting to determine the best course of action to deliver timely results.
* Discuss and provide alternatives to prevent delays in processing to ensure smooth transaction to the insured account.
* Maintain a high level of detail with email, being the first person to handle requests.
* Assume ownership and timeliness in handling customer requests in an efficient, accurate and professional manner.
* Demonstrate the ability to analyze information to make appropriate decisions and solve problems, while maintaining a pleasant experience for the customer.
* Learn with a high regard for accuracy of basic knowledge of personal lines insurance principals and Chubb products.
* Efficiently navigate multiple systems and applications to research, analyze and resolve requests, inquiries and concerns
* Maintain established levels of productivity, service, and quality standards within a fast-paced environment.
* Process assigned work within the established timeframes, able to meet turn-around times and service levels
* Works collaboratively with team members, and business partners to provide quality experience for our agents.
* Know and comply with corporate policies, regulatory standards (SOX), business processes (PCI) and procedures.
* Work overtime as needed.
* Complete additional tasks and other projects/duties as assigned.
* Hours of Operation: 08:00-05:00PM ET (open for discussion)
Q Qualifications & Skills
* Strong decision-making skills in a fast-paced, high-volume environment
* Outstanding, effective, and service focused communication skills, both verbal and written
* Proficient in computer skills, multi-application navigation and multi-tasking
* Experience in a high-volume processing center with a strong focus on superior service is a plus!
* Demonstrate professionalism, accountability and taking personal pride in providing front line service
* Track record of success in managing competing demands, problem solving and strong decision velocity
* Chubb's ideal team member is someone with an ongoing desire for professional and personal development, and is someone who learns with a high regard for accuracy and best-in-class service
* Minimum of high school diploma or equivalent; college degree or currently pursuing is a plus!
QUALIFICATIONS
Job Qualifications
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diver...
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Type: Permanent Location: Whitehouse Station, US-NJ
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:11
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JOB DESCRIPTION
Business Development Manager
The position will be based within the defined geography, preferable near a Chubb Regional or Branch Office.
The role will report to the VP, Regional Business Development and the New Haven, CT Branch Manager.
Position is based in New Haven, CT.
Job Summary:
The Business Development Manager (BDM) is responsible for business development in the assigned territory of brokers, agents, and other distribution partners, focused primarily on Chubb's products and services associated with Small Commercial, Middle Market and Financial Lines business.
The BDM acts as ambassador for all that Chubb has to offer for a select group of Agents.
The BDM is responsible for overall agency relationship management including new client acquisition and client management.
Manages and maintains focus on achieving metrics across KPI's, including Gross Written Premium growth, New Business, profit, new agency appointments, and visibility.
Major Duties & Responsibilities:
* Successful and documented track record of calling on insurance brokers and agents within a predetermined territory/geography
* Develops tactical sales plan designed to achieve annual objectives.
These objectives to include the capture of market share, new agency appointments, & revenue growth
* Generates opportunities to acquire new business through business development activities initiated with assigned brokers & agents
* Builds relationships with key partnerships locally and regionally to assist in business development opportunities
* Demonstrated ability to achieve monthly, quarterly, and annual production goals
* Works closely with commercial underwriting staff and local field operations leadership
* Ensures that products/services are competitively positioned in the market
* Manages pipeline of key customers to meet and exceed growth goals and objectives
* Serves as point of contact and relationship manager for assigned producers
* Effectively manages daily, weekly, and monthly goals and tracking responsibilities
* Works with underwriting to evaluate, price and propose rate and strategy on small to large commercial accounts
* Manages assigned workload to meet internal productivity and timely service standards
QUALIFICATIONS
Minimum
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, trainin...
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Type: Permanent Location: New Haven, US-CT
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:10
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WHO WE ARE
With over 4,000 employees in nearly 100 locations across the U.S., we offer a complete range of engineering and consulting services.
Our services include design, planning, architecture, construction, and program management.
We work with various clients, including government agencies and commercial organizations.
At Michael Baker, we are dedicated to delivering excellence and promoting innovation to address our clients' complex challenges.
BRIDGE PRACTICE
Michael Baker International offers innovative and balanced solutions for bridge design, construction, and preservation.
Ranked Number Five by Engineering News-Record, they have expertise in various bridge types including trusses, arches, box girders, and cable-stayed bridges.
Michael Baker is a leading provider of bridge and tunnel inspection services and training materials for clients nationwide.
We are the authors of the widely used Federal Highway Administration (FHWA) Bridge Inspector's Reference Manual (BIRM).
DESCRIPTION
Michael Baker International's Colorado Bridge team is currently seeking a certified Bridge Inspection Team Leader, in accordance with the National Bridge Inspection Standards, to join our Team in Colorado.
The Team Leader is responsible for mobilization, site safety, and supervision, and the preparation of inspection reports.
RESPONSIBILITIES
* Serve as Team Leader for bridge inspections.
* Identify, document, and photograph bridge component defects in the field.
* Be knowledgeable in NDE coding, SI&A coding, and repair item identification/priorities.
* Be responsible for general inspection crew, subcontractors (traffic control, police, etc.) and site safety/management.
* Generate bridge inspection reports using owner bridge management software, MicroStation, AutoCAD, and/or Microsoft Office.
* Assist with coordination, planning/scheduling, and mobilization for field personnel, equipment, lane closures, etc.
* Meet with clients to discuss priority items and ensure timely submission of reports, schedules, etc.
* Assist with Project Management tasks and provide technical leadership.
* Lead all aspects of inspection assistants and coordinate traffic control sub-contractors.
* Use necessary tools and equipment for bridge evaluations.
* Mentor team members.
* Travel across the country as needed.
* Assist with proposal production and marketing initiatives.
* Maintain technical knowledge through training and seminars.
DESIGN AND LOAD RATING DUTIES
* Design and load rating abilities are preferred, but not required.
Potential design/load rating duties are noted below.
* Prepare studies, construction documents, maps, and reports for structural evaluation and design.
* Perform or supervise load ratings of structures.
* Prepare quantities, cost estimates, and technical specifications.
* Use CAD and Microsoft Office programs for design documents and reports.
* Commun...
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Type: Permanent Location: Lakewood, US-CO
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:09
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JOB DESCRIPTION
Assistant Manager, Operations
The Processing Center processes policy rating, policy and endorsement premium registration and issuance, and other transaction activities directly in support of Chubb Commercial Insurance.
The Processing Center Assistant Manager is an entry level management position responsible for the management and oversight of the Processing Service Representative (PSR) and policy administration for our commercial insurance products ensuring a good quality product is processed in a timely fashion.
Position to be in Phoenix, Arizona.
Responsibilities/Job Duties:
* Manages a small number of team members' work activities on a day-to-day basis including the management and assignment of work inventory.
Prioritizes and ensures the accuracy of work being performed, answer questions and resolves problems, and provides overall support to the PSR staff.
Ensures accurate and timely product delivery.
Operates within the Operations Center's established workflows, guidelines, and procedures.
* Provides direction and support to improve technical skills, business acumen, and competencies of employees to drive business results.
Regularly communicates business priorities, employee/unit results, Centralized Processing initiatives, and pertinent information via meetings, employee discussions, and email.
* Proactively identifies and addresses performance deficiencies and applies the appropriate resolution.
Ensure employees understand performance expectations through on-going performance coaching and timely completion of goals/performance reviews/development plans.
Retain and develop top performers.
* Analyzes workflows, procedures, and systems for continuous process improvement.
Identifies and resolves process deficiencies and quality control issues across the team.
Develops new methods and/or approaches to achieving business objectives.
* Interacts with Home Office operations, Regional Operation Managers/Supervisors, and Underwriting Centers to help resolve problems and manage service level agreements (SLAs) pertaining to average handling time (AHT), production, utilization, and quality.
* Balances demands with team skills and work capacity; reacts quickly to and manages changing competing priorities.
QUALIFICATIONS
Qualifications:
* Bachelor's
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is...
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Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:09
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JOB DESCRIPTION
TO BE ADDED BY HIRING MANAGER
QUALIFICATIONS
TO
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
....Read more...
Type: Permanent Location: O Fallon, US-MO
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:08
