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Your Job
As the Manager of Customer Service, you will build and lead a high-performing, customer-facing organization supporting aerospace and defense customers with rugged connectors, cable assemblies, and interconnect solutions.
You will be accountable for order management, technical customer support, and aftermarket and repair services while strengthening long-term customer relationships.
This role requires a deep understanding of aerospace and defense supply chains, regulatory requirements (ITAR/EAR, DFARS), and ruggedized interconnect products.
You will partner closely with Sales, Engineering, Operations, Quality, and Supply Chain to improve on-time delivery, reduce cycle times, and deliver an exceptional customer experience.
Our Team
You will lead a customer service organization of approximately 8-20 direct and indirect reports across customer service, order management, technical support, and aftermarket/repair functions.
The team works cross-functionally with commercial, engineering, operations, and supply chain partners to support mission-critical aerospace and defense programs.
What You Will Do
* Set and execute the customer service strategy across order management, technical support, aftermarket programs, and returns and repairs.
* Lead, develop, and scale a customer service organization, including recruiting, training, and career development for both on-site and remote team members.
* Own customer-facing performance metrics including On-Time Delivery (OTD), order cycle time, first response time, case resolution time, customer satisfaction (CSAT/NPS), and warranty and return rates.
* Manage customer escalations involving complex technical issues, scheduling constraints, and contractual requirements with OEMs, prime contractors, defense customers, and distributors.
* Partner with Sales and Applications Engineering to ensure smooth transitions from quote to delivery and timely resolution of technical questions related to drawings, part numbers, and specifications.
* Oversee repair depot and RMA operations, including repair turnaround time, spares management, and lifecycle or obsolescence support.
* Ensure compliance with aerospace and defense standards and regulations, including ITAR/EAR, AS9100, NADCAP, and DFARS requirements.
* Collaborate with Supply Chain and Operations to reduce lead-time variability, manage demand surges, and mitigate material shortages.
* Drive continuous improvement initiatives using Lean, Six Sigma, and process automation to streamline workflows and reduce manual effort.
* Lead customer performance reviews, service-level agreements, and customer scorecards.
* Partner with Legal, Pricing, and Sales to manage customer contract terms related to service, warranty, pricing, lead times, and repair obligations.
Who You Are (Basic Qualifications)
* Bachelor's degree in Engineering, Business, Supply Chain, or a related field.
* At least 5 years of ...
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Type: Permanent Location: Georgetown, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-03 08:17:20
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Job ID: 527278
Jack B.
Parson Companies, is a CRH Company.
Our purpose, commitment to the future, and formula for growth is to champion the safety, empowerment, and development of our employees.
We strive to be The Preferred Source of quality sand, rock, landscape products, ready-mixed concrete, asphalt, paving and construction services.
We succeed as a team by embracing integrity, mutual respect, innovation, service, sustainability, and financial strength.
Position Overview
This position will implement and manage OMG's Telematics initiative for Jack B Parson and Staker Parson Co.
North and South.
The goal is to provide support to our drivers and dispatchers with the hardware and software essential for their day to day responsibilities.
This includes managing inventory, training new drivers, coordinating software updates, and managing reporting capabilities for operations staff.
This role will interact with several lines of business to ensure our drivers have the hardware support needed, and to ensure our staff have assistance for troubleshooting and coordinating updates for existing software, as well as a point of contact for rolling out new software.
Key Responsibilities (Essential Duties and Functions)
Onboard New Staff
* Drivers will need application setup, equipment ordered, and training
* Operations center and back office staff will need application setup and training
Liaison between vendors, OMG IT, users, and other OMG site champions
* Troubleshoot software, coordinate solutions with OMG IT or vendor, keep staff updated of progress
* Notify users of any updates or maintenance that may affect their day to day processes
* Monitor usage of products, offer suggestions to improve utilization, and keep upper management informed if corrective action needs to be taken
* Act as a single point of contact for Staker Parson
* Provide feedback to OMG IT and interested parties concerning Staker Parson's development needs, wants, and pitfalls.
* Oversee invoices to confirm charges are appropriate and are getting paid.
* Send HOS violation reports to managers
Hardware Maintenance
* Conduct regular hardware check-ins to maintain a positive relationship with drivers and to identify poor care trends that should be addressed
* Track inventory & order parts when necessary
* Check for non-reporting trucks; notify managers and shop to determine level of action needed
* Maintain organization of equipment distribution
Software Maintenance
* Coordinate Updates
* Oversee usage and accuracy of software
* Continue to learn and utilize the full functionality of the programs, as well as support process improvements in coordination with software capabilities
* Provide suggestions for development and improvements to the programs
Workplace Requirements
* Must be willing to travel to the field to assist drivers as needed, and work away from home when required.
* ...
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Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2026-08-02 08:56:26
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Your Job
Guardian Industries is looking for a Customer Experience Manager to join our team in Auburn Hills, MI!
The ideal candidate will possess strong leadership skills, a customer-centric mindset, and the ability to drive team performance to achieve company goals.
This is an onsite role.
Applicants must be authorized to work in the United States without employer sponsorship now or at any time in the future.
This position is not eligible for work visa sponsorship.
What You Will Do
* Provide direction, mentorship, and support to the Customer Account team while fostering a positive and productive work environment
* Oversee the management of customer accounts, ensuring high levels of customer satisfaction
* Act as an escalation point for complex or unresolved customer issues
* Track and analyze team performance metrics to ensure targets are met or exceeded
* Prepare regular reports on team activities, customer feedback, and performance results
* Implement best practices and innovative solutions to streamline operations
* Provide ongoing coaching and feedback to support employee growth and performance
* Work closely with other departments to align customer account strategies with overall business objectives
* Engage and lead commercial transformation efforts and process implementation
* Drive alignment between the customer account team and the Commercial Vision
Who You Are (Basic Qualifications)
* Experience in a customer account management role or supervisory experience
* Experience adhering to service and delivery deadlines
* Experience managing competing priorities in a fast-paced environment
* Experience working with CRM and ERP systems
* Willingness and ability to travel up to 10%, including both domestic and international travel
What Will Put You Ahead
* Bachelor's Degree or equivalent experience in Customer Service, Account Management, or Supply Chain
* Advanced analytical skills to prepare/analyze databases and spreadsheets to make business decisions and recommendations to senior leadership
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds.
We are Military Ready and Second Chance employers.
Learn more about our hiring philosophy here .
Who We Are
As a Koch company, Guardian Industries makes products that improve the quality of life.
From glass that drama...
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Type: Permanent Location: Auburn Hills, US-MI
Salary / Rate: Not Specified
Posted: 2026-08-01 09:46:08
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Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, youll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do Greet and assist customers in person and by phoneProcess loan applications and paymentsAnswer questions about accounts and loan optionsWork with customers to find solutions if they become past dueMaintain accurate customer recordsWork with your team to meet branch goals What Were Looking For Strong people and communication skillsDependable and organizedPositive attitude and strong work ethicCustomer service or retail experience preferred Why Work at Kinsmith Monthly performance bonuses up to $1300Paid trainingPaid time offOpportunities for promotion Many of our managers started as Customer Service Representatives.
Qualified applicants should have: Strong communication, organizational, and problem-solving skills.Prior Finance, Retail, or Sales experience.Ability to work beyond our standard weekday hours if necessary to meet business goals.
Basic Computer Proficiency High school diploma or equivalent Valid drivers license, reliable personal transportation
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Type: Permanent Location: Riverdale, US-GA
Salary / Rate: Not Specified
Posted: 2026-08-01 09:39:17
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Join Our Team at MTM Health!
At MTM Health, it’s more than just a ride—it’s personal.
We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives.
Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
* Make a meaningful difference every day.
* Join a team that values your ideas and contributions.
* Be part of a company that exceeds NCQA standards for customer service.
* Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together!
Position Title: Customer Care Representative
Location: Remote Mississippi
Hourly Rate: $14.00
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
* Must currently reside in Mississippi
* 1 year of Call Center experience
* 6 months Customer Service experience
* Basic typing/computer experience with excellent navigational skills
* High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps).
Use of wireless and WiFi “air cards” is prohibited
* A quiet space within the home free of distractions including caretaking of any kind
Your Potential.
Our Mission.
At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don’t talk about a better workplace – we make it happen.
Benefits without Barriers
To show appreciation for our staff’s hard work and dedication, MTM Health offers more than just a paycheck.
Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.
* Health, Dental and Vision Insurance
* Life and Disability Insurance
* 401(k) Retirement Plan w...
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Type: Permanent Location: Jackson, US-MS
Salary / Rate: Not Specified
Posted: 2026-08-01 09:38:46
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SUMMARY: Customer Service Representative plays a leadership role in support of our customer base, Sales Team, and remaining organization with the handling of incoming orders, the development of sales quotes for current and new accounts, and the support our customers day to day needs.
This individual will develop and maintain strong, positive communications with customers, other internal personnel, and others as needed to provide excellent customer service and insides sales services.
To execute assigned sales and customer service projects and to maintain proper records and systems.
This position will be a hands-on sales and sales support position requiring excellent inside and external coordination and communication efforts.
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Type: Permanent Location: Mentor, US-OH
Salary / Rate: Not Specified
Posted: 2026-08-01 09:32:21
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Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, youll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do Greet and assist customers in person and by phoneProcess loan applications and paymentsAnswer questions about accounts and loan optionsWork with customers to find solutions if they become past dueMaintain accurate customer recordsWork with your team to meet branch goals What Were Looking For Strong people and communication skillsDependable and organizedPositive attitude and strong work ethicCustomer service or retail experience preferred Why Work at Kinsmith Monthly performance bonuses up to $1300Paid trainingPaid time offOpportunities for promotion Many of our managers started as Customer Service Representatives.
Qualified applicants should have: Strong communication, organizational, and problem-solving skills.Prior Finance, Retail, or Sales experience.Ability to work beyond our standard weekday hours if necessary to meet business goals.
Basic Computer Proficiency High school diploma or equivalent Valid drivers license, reliable personal transportation
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Type: Permanent Location: Spartanburg, US-SC
Salary / Rate: Not Specified
Posted: 2026-08-01 09:13:18
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About Us FHC has been a national leader for over two decades, providing contact center, financial recovery, loan servicing, and business process outsourcing (BPO) solutions.
As an industry leader, we proudly support clients across higher education, government, financial services, healthcare, telecommunications, and utilities.
Essential Functions: Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
Handle high-volume inbound calls to assist customers with starting, stopping, or transferring serviceRespond to customer inquiries in a professional and courteous mannerMake occasional outbound calls for verification purposesAccurately document customer interactions through efficient data entryResearch and resolve customer questions using internal systems and online toolsNavigate multiple applications, databases, and computer systems simultaneouslyAssist with payment arrangements, budget billing, and payment processingSupport customers with setting up and accessing online accountsMaintain confidentiality of sensitive information in compliance with regulations
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Type: Permanent Location: North Andover, US-MA
Salary / Rate: Not Specified
Posted: 2026-08-01 09:11:13
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Who we are: We are Pioneering Industrial Sustainability.
Castolin Eutecticis a global provider of surface protection applications and solutions.
Since 1906, we have brought innovative products and solutions to our customers, challenging ourselves to extend useful life, reduce maintenance costs, and increase industrial productivity while upholding our deep-rooted belief in sustainability.
We employ a diverse team worldwide in over 25 countries who represent our core values of customer orientation, integrity, respect, team spirit, and trust.
Our employees are part of a global family who work together to provide the best solutions for our customers.
Opportunity! We have a current opportunity for a Customer Service Representative at our Menomonee Falls facility.
This is a 100% onsite position.
Position Overview General customer service for internal and external customers What you'll do: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Respond to all inquiries from internal/external customers and TSRs regarding price, availability, order status, and other inquiries through phone, email, or fax.Respond to all customer issues and concerns, taking appropriate action to help resolve the issue and communicate resolution to the customer or TSR, including, but not limited to issuing RMAs initiating customer complaint forms, processing billing corrections, researching, and resolving freight claims shipping errors.Receive and enter orders accurately and in a timely manner and send out order acknowledgments.Maintain order status and inform customers or TSRs if any issues arise.Ensure paperwork pertinent to each order is contained in appropriate folders.Prepare domestic and international freight documents and create quotes.Work with a variety of freight forwarders and shippers to ensure timely deliveries.Occasionally working with the shipping department.Other tasks as defined.
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Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-07-31 09:27:19
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Who we are: We are Pioneering Industrial Sustainability.
Castolin Eutecticis a global provider of surface protection applications and solutions.
Since 1906, we have brought innovative products and solutions to our customers, challenging ourselves to extend useful life, reduce maintenance costs, and increase industrial productivity while upholding our deep-rooted belief in sustainability.
We employ a diverse team worldwide in over 25 countries who represent our core values of customer orientation, integrity, respect, team spirit, and trust.
Our employees are part of a global family who work together to provide the best solutions for our customers.
Opportunity! We have a current opportunity for a Customer Service Representative at our Menomonee Falls facility.
This is a 100% onsite position.
Position Overview General customer service for internal and external customers What you'll do: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Respond to all inquiries from internal/external customers and TSRs regarding price, availability, order status, and other inquiries through phone, email, or fax.Respond to all customer issues and concerns, taking appropriate action to help resolve the issue and communicate resolution to the customer or TSR, including, but not limited to issuing RMAs initiating customer complaint forms, processing billing corrections, researching, and resolving freight claims shipping errors.Receive and enter orders accurately and in a timely manner and send out order acknowledgments.Maintain order status and inform customers or TSRs if any issues arise.Ensure paperwork pertinent to each order is contained in appropriate folders.Prepare domestic and international freight documents and create quotes.Work with a variety of freight forwarders and shippers to ensure timely deliveries.Occasionally working with the shipping department.Other tasks as defined.
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Type: Permanent Location: Menomonee Falls, US-WI
Salary / Rate: Not Specified
Posted: 2026-07-31 09:25:46
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Since 1949, Sidney Federal Credit Union (SFCU) has been committed to helping people achieve financial success and strengthening the communities we serve.
What began as a small member-owned cooperative in Sidney, New York, has grown into a trusted financial institution with more than $1 billion in assets and a presence across New York.
At SFCU, we believe great member experiences start with great employees.
We're building a workplace where people can grow, contribute, collaborate, and build meaningful careers while making a positive impact on our members and communities.
When you join SFCU, you become part of a team that values service, innovation, professional growth, and relationships.
Whether you're helping members reach important financial milestones, improving processes, developing new solutions, or supporting the teams who serve our members, your work matters.
The Member Service Representative (MSR) serves as the first point of contact for members, providing exceptional service and support through transactions, inquiries, and product recommendations.
The MSR promotes credit union products and services that meet member needs while ensuring accuracy, confidentiality, and a positive member experience.
This role embodies the philosophy of Sales as a Service, where meaningful conversations and trusted guidance help members improve their financial well-being.
Key Responsibilities Greet members in a courteous, professional manner and assess their needs to provide appropriate solutions.
Perform a variety of basic transactions including deposits, withdrawals, loan payments, account transfers, and check cashing.
Perform more in-depth transactions such as issuing debit and credit cards, processing wire transfers, open certificates, assisting with fraud disputes, address changes, and resolving complex account issues.
Balance cash drawer daily and adhere to cash handling and security procedures.
Respond to member inquiries regarding account balances, transaction history, product information, rates, and policies.
Educate members on digital/online banking tools and services.
Identify opportunities to cross-sell or refer products and services that benefit the member and correspond with our key results.
Educate members on current fraud scams, suspicious activity, and digital safety best practices.
Be alert to red flags and take proactive steps to protect members and the credit union.
Maintain compliance with credit union policies, procedures, and applicable laws and regulations.
Support a culture of accountability, continuous improvement, and professional growth.
Promote and support the credit union's service culture, sales-as-a-service philosophy, and community engagement initiatives.
Collaborate with teammates to achieve individual and branch goals while upholding our values-driven culture.
Must meet all SLA (Service Level Agreement) requirements set forth for response time, follow-through, resolution of member needs, and sales goals.
Perform other rela...
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Type: Permanent Location: Walton, US-NY
Salary / Rate: Not Specified
Posted: 2026-07-31 09:09:31
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About the Company: If you are you looking to become a part of a team who's on a mission to provide sustainable products to a number of industries around the world, J.
Rettenmaier USA is the company for you! As the leading manufacturer of insoluble fibers, we take pride in our commitment to providing our employees with a comfortable and collaborative work environment, inclusive culture and the best training and development programs.
To prove how much we value our employees' health and wellbeing in and out of the workplace we offer exemplary health, vision and Rx benefits, premium free dental and a generous 401k plan.
Not to mention our competitive pay and many more employee perks.
With a total of 8 locations across the US, we are always welcoming individuals eager to learn and grow with our fiber family.
What We Manufacture: Whether it be a US trend or an industry standard, JRS USA fibers offer solutions to help fit product needs across a number of industries, including pharmaceutical, pet, and food.
Produced from sustainable raw materials such as grains, fruits, vegetables, seaweed and trees, upcycled post-consumer materials and recycled pre-consumer materials, the functional benefits of our fibers are favorable throughout all the industries we serve.
See our website for more information about the company, careers and more: https://www.jrsusa.com/jrs-usa/ Job Responsibilities & Duties Process A/R Invoicing ensuring accuracy of billing address, shipping address, items, quantities and pricing.
Provide customer with requested documentation pertaining to shipment.
File all A/R Invoices and maintain filing system.
Run and verify month end reports to ensure all deliveries are invoiced within the required period.
Communicate with a professional and friendly demeanor.
Build relationships with customers through reliable service, knowledge and willingness to go the extra mile.
Projects as assigned by Customer Operations Manager and Sales Operations Manager.
Print and Scan all shipping documentation for electronic record retention where necessary.
Double check shipments to ensure quantities delivery noted match the bill of lading.
Delivery note any third party warehouse shipments ensuring quantity ordered is the quantity that shipped.
Utilize queries, create A/R Invoices in SAP and verify all order details for accuracy.
Communicate both internally and externally when there is a discrepancy to find resolution.
Provide Accounting department with copies of the A/R invoice for all electronic submitted invoices.
Provide customer required documentation as instructed on the order acknowledgement and warehouse Instructions for each shipment.
Maintain file system for all invoicing documents purging and restructuring yearly.
Professionally field phone calls, faxes and emails from customers and direct them to the correct contact, or collect the necessary information to forward.
Prepare documentation for credit memos.
Maintain regular consistent and professional att...
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Type: Permanent Location: Schoolcraft, US-MI
Salary / Rate: Not Specified
Posted: 2026-07-31 09:00:38
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Burlington Telecom is looking for an energetic person who is willing to work hard and grow with our company. The Customer Experience and Sales Representative will be responsible for the customer service experience related to services for video, high speed internet and telephone for residential and commercial customers.
If you are looking for a place to grow and a friendly working environment, then Burlington Telecom is the place for you!
Job Type: Full-time
Rate: $21.00-23.00/hr.
plus commissions and overtime pay if applicable
Location: Onsite in our Burlington or Essex Office
Responsibilities Include:
* Ability to prioritize and organize effectively in a fast-paced sales environment
* Ability to troubleshoot basic broadband, video, and phone service issues over the phone
* Ability to use personal computer and software applications (word processing, spreadsheets, billing systems, CRM/POS platforms)
* Knowledge of basic mathematics for billing and rate plans
* Knowledge of video, broadband, phone, and mobile/MVNO wireless products and services
* Knowledge of common phone etiquette and de-escalation techniques
* Able to communicate clearly, educate customers, and promote/sell company services, including wireless/MVNO plans, devices, and bundles
* Able to work independently and plan accordingly to complete daily assignments
* Must be flexible and able to handle multiple tasks concurrently
* Adapting, learning, and delivering the best customer service our industry can give
* Sell and promote company products and services, including MVNO mobile plans, devices, and accessories
* Research customer complaints, process payments, and handle billing adjustments
* Achieve sales goals by soliciting new and/or upselling services
* Follow up on and close sales leads, including mobile line activations and porting requests
* Resolve customer account issues across wireline and wireless services
* Perform other duties as requested by supervisor
* Perform service order provisioning through multiple user interfaces, including MVNO/wireless activation systems
* Maintain an appropriate and professional image of the company through appearance, demeanor, and interactions with customers
* Follow all safety rules and comply with company policies and specifications
* Speak and understand English language proficiently
You will need to have:
* 3+ years of customer service, call center, or retail sales experience; telecommunications sales or MVNO/wireless experience strongly preferred
* High school diploma or GED equivalent
* Bilingual preferred
* Valid driver's license
* Willing to participate in NCTI certification/development courses and MVNO/carrier-specific product training
* Prior sales quota or wireless/MVNO product experience a plus
Benefits:
* Family Medical (3 plans to choose from), Dental and Vision
* Company fund...
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Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-07-31 08:56:39
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Our mission is to work as a team, taking responsibility in building loyalty with our customers and our co-workers, to improve sales, support all site operations to maximize profits, to exceed expectations providing product and services that combine high quality with integrity and to assist all internal and external customers to assure that their needs are met in a 'Customer Service Plus 1' manner.
Position Summary: Maximize customer satisfaction, perform cleaning duties, stock and handle products, perform cash handling and register operation duties.
Job Responsibilities: Maximize Customer Satisfaction and Sales Improvement Provide quick, friendly service Suggest additional and promotional items, optimize time of self to ensure Customer Service Plus One Handle customer's questions, complaints, and returns quickly and appropriately or refer to Management Promote the use and benefits of the QD Card Cash Handling/Reporting and Register Operations Perform shift and daily opening/closing activities as instructed/use of checklist Perform duties and follow policy on cash handling/reporting Ensure sales are recorded and cash is secure and accounted for as per policy Ensure alcohol/tobacco/lottery and lotto sales are appropriately handled Safety and Security Ensure internal and external store areas are kept free of safety hazards Correct and report any safety or security violations, concerns, etc.
Receiving, Stocking and Handling Products Face stock (front label facing out), bending and stretching as needed to reach shelves at ground level or higher Ensure proper rotation of products Remove out-dates, damaged, and spoiled products Receive and check-in deliveries, lifting and organizing containers weighing up to 50 pounds Verify accuracy by comparing shipment to written order and report discrepancies in deliveries.
Verify shelf tags (accurate, readable) Maintain storeroom and cooler stock neatly and orderly Lift and organize cases of milk and other containers weighing up to 50 pounds one or more times a shift (in the cooler area, on the sales floor and outside) Serve and prepare ice cream cones/cups Prepare and package hot food for customers purchase if applicable Lift and count returnable bottles and cans, stack neatly in designated area Handle open products appropriately and according to health regulations Cooperate with other stores and company personnel Demonstrate respect for employees and the company Report to work as scheduled and in appropriate company uniform Follow through on assigned tasks, demonstrate urgency in getting things done Complete training assignments Maintain confidentiality of store personnel and operations Sign in and out using time and attendance system Know and follow policies and procedures Education/Experience High School diploma or equivalent preferred Retail Customer Service experience preferred Training Must complete the following within 60 days of hire New Employee Orientation New Employee Checklist RTO (Ready Training on...
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Type: Permanent Location: Lansing, US-MI
Salary / Rate: Not Specified
Posted: 2026-07-31 08:54:40
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Stewart Moving & Storage Company Overview Stewart Moving & Storage is an award-winning provider of domestic and international household and commercial relocationservices.
We operateservicecenters acrossfivestatesVirginia (Headquarters), Maryland, Delaware, North Carolina, and Floridadelivering dependable, high-quality support tocustomers throughout each region.
We specialize in residential moving, employee relocations, military relocations, industrial and office moves, storage solutions, warehousing, and specialized transportationservices.
Eachserviceis tailored to meet the unique needs of ourcustomers.
Job Summary:CustomerCare Coordinator As aCustomerCare Coordinator, you will work closely withcustomers and team members to accurately and efficiently define, schedule, and coordinate eachcustomers move.
This role is responsible for ensuring exceptionalcustomercare at our Jacksonville Florida locationby maintaining clear communication, providing a high level of support, and delivering the qualityserviceourcustomers expect.
Your mission is to help ensure everycustomerexperiences the Stewart standard of careultimatelyBringing you home.
Daily Responsibilities & Duties Communicate withcustomersto confirm move details and schedule crew arrival times.Maintain and organize job folders, ensuring all paperwork is complete, accurate, and compliant with required procedures.
Verify that all necessary documents have been received from thecustomer.Act as the primary liaisonbetween Stewart Moving & Storage, the relocatingcustomer, and any assigned carriers (as applicable), ensuring clear, ongoing communication throughout the move to deliver an exceptionalcustomercare experience.Identify and escalate issues promptlyby notifying theCustomerServiceManager so that concerns can be resolved quickly and effectively.
Coordinate requiredserviceswith appropriate vendors, and maintain open communication with all parties involvedincluding origin agents, hauling agents, destination agents, third-party providers, dispatchers and driversto ensure they are fully prepared and informed.
Manage workload independently, demonstrating the ability to prioritize tasks, multitask efficiently, and achieve objectives without direct supervision.Handle and resolve recurring calls and issues, ensuring consistent, high-quality support forcustomers and team members.
Stewart Moving and Storage offers comprehensive benefits, including 401(k), health, dental, vision, and life insurance coverage.
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Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-07-30 09:54:16
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Stewart Moving & Storage Company Overview Stewart Moving & Storage is an award-winning provider of domestic and international household and commercial relocationservices.
We operateservicecenters acrossfivestatesVirginia (Headquarters), Maryland, Delaware, North Carolina, and Floridadelivering dependable, high-quality support tocustomers throughout each region.
We specialize in residential moving, employee relocations, military relocations, industrial and office moves, storage solutions, warehousing, and specialized transportationservices.
Eachserviceis tailored to meet the unique needs of ourcustomers.
Job Summary:CustomerCare Coordinator As aCustomerCare Coordinator, you will work closely withcustomers and team members to accurately and efficiently define, schedule, and coordinate eachcustomers move.
This role is responsible for ensuring exceptionalcustomercare at our Fayetteville North Carolina locationby maintaining clear communication, providing a high level of support, and delivering the qualityserviceourcustomers expect.
Your mission is to help ensure everycustomerexperiences the Stewart standard of careultimatelyBringing you home.
Daily Responsibilities & Duties Communicate withcustomersto confirm move details and schedule crew arrival times.Maintain and organize job folders, ensuring all paperwork is complete, accurate, and compliant with required procedures.
Verify that all necessary documents have been received from thecustomer.Act as the primary liaisonbetween Stewart Moving & Storage, the relocatingcustomer, and any assigned carriers (as applicable), ensuring clear, ongoing communication throughout the move to deliver an exceptionalcustomercare experience.Identify and escalate issues promptlyby notifying theCustomerServiceManager so that concerns can be resolved quickly and effectively.
Coordinate requiredserviceswith appropriate vendors, and maintain open communication with all parties involvedincluding origin agents, hauling agents, destination agents, third-party providers, dispatchers and driversto ensure they are fully prepared and informed.
Manage workload independently, demonstrating the ability to prioritize tasks, multitask efficiently, and achieve objectives without direct supervision.Handle and resolve recurring calls and issues, ensuring consistent, high-quality support forcustomers and team members.
Stewart Moving and Storage offers comprehensive benefits, including 401(k), health, dental, vision, and life insurance coverage.
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Type: Permanent Location: Fayetteville, US-NC
Salary / Rate: Not Specified
Posted: 2026-07-30 09:54:13
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Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, youll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do Greet and assist customers in person and by phoneProcess loan applications and paymentsAnswer questions about accounts and loan optionsWork with customers to find solutions if they become past dueMaintain accurate customer recordsWork with your team to meet branch goals What Were Looking For Strong people and communication skillsDependable and organizedPositive attitude and strong work ethicCustomer service or retail experience preferred Why Work at Kinsmith Monthly performance bonuses up to $1300Paid trainingPaid time offOpportunities for promotion Many of our managers started as Customer Service Representatives.
Qualified applicants should have: Strong communication, organizational, and problem-solving skills.Prior Finance, Retail, or Sales experience.Ability to work beyond our standard weekday hours if necessary to meet business goals.
Basic Computer Proficiency High school diploma or equivalent Valid drivers license, reliable personal transportation
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Type: Permanent Location: Greer, US-SC
Salary / Rate: Not Specified
Posted: 2026-07-30 09:46:22
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Make a Difference
At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
What will your job look like?
The Customer Service Representative is the frontline representative and image of Medical Transportation Management Transit. The Customer Service Representative will handle a variety of tasks, which include phone calls (both outgoing and incoming calls), general clerical tasks, data entry, process picture ID’s, handle customer requests, and receptionist and administrative support.
This position sits in our Phoenix, AZ office working Mon-Fri.
Hours of operations are 8am-5pm Arizona time.
Location: 4600 East Washington Street Phoenix, AZ 85034
What you’ll do:
* Handle inbound calls from Members, Clients and Facilities to verify eligibility and coordinate non-emergent transportation and/or paratransit services utilizing transportation management systems in order to meet contract service levels
* Provide top-quality customer service experience to a diverse customer population
* Enter Customer Contact information into appropriate software system, ensure accuracy of data entries
* Conduct outbound phone calls
* Schedule trips in the most cost effective manner
* Meet job specific key performance indicators and goals
* Respond to all inquiries within a timely and professional manner
* Respond and document customer complaints
* Provide support on special projects as needed
* Maintain daily customer scheduling for Eligibility staff
* Collect, track and maintain all monies collected for replacement IDs
* Maintain confidentiality and comply with HIPPA regulations
* Anticipate needed supplies and order replacement supplies in a timely manner
* Manage all office equipment, including printers and photocopier, serving as point of contact for Vendors
* Maintain vendor files, monitor service and recommend alternative suppliers as appropriate
* Design filing systems, document scanning and ensure they are maintained and up-to- date electronically
* Provide comprehensive reception coverage while maintaining a high level of professionalism
* Ensure all staff and visitors are greeted in a pleasant and professional manner
* Project a professional image of MTM
* Establish and maintain effective working relationships with employees, supervisors, other agencies, participants, external partners and the general public
* Communicate professionally with Leadership both internally and externally
* Assist with check-in for In person assessments
* Take photos of all...
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Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-07-29 09:28:07
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Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, youll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do Greet and assist customers in person and by phoneProcess loan applications and paymentsAnswer questions about accounts and loan optionsWork with customers to find solutions if they become past dueMaintain accurate customer recordsWork with your team to meet branch goals What Were Looking For Strong people and communication skillsDependable and organizedPositive attitude and strong work ethicCustomer service or retail experience preferred Why Work at Kinsmith Monthly performance bonuses up to $1300Paid trainingPaid time offOpportunities for promotion Many of our managers started as Customer Service Representatives.
Qualified applicants should have: Strong communication, organizational, and problem-solving skills.Prior Finance, Retail, or Sales experience.Ability to work beyond our standard weekday hours if necessary to meet business goals.
Basic Computer Proficiency High school diploma or equivalent Valid drivers license, reliable personal transportation
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Type: Permanent Location: Decatur, US-AL
Salary / Rate: Not Specified
Posted: 2026-07-29 09:14:22
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Greif is a global leader in performance packaging located in 40 countries.
The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.
With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.
Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn.
OUR VISION:
To Be the Advantage That Helps Our Customers Win.
OUR PURPOSE:
Creating packaging solutions for life’s essentials.
Job Requisition #:
034959 Customer Service Representative (Open)
Job Description:
ROLE OVERVIEW: Respond to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.
Works mostly independently.
Second level escalation of customer problems and needs which most likely require deviation from standard screens, scripts, and procedures.
May also be assigned to more complex and/or important products, services, and promotions.
Major Responsibilities
* Serves as the primary contact between Greif and its customers.
* Strengthens and maintains favorable relationships by listening to customers regarding our products and services and finding the best solution for the customer.
* Receives customer orders (via e-mail or telephone) and assures accurate and timely entry into applicable ERP software.
* Provides accurate and timely communications to customers, field sales, and the plant on any aspect of order fulfillment, such as pricing, specifications, plant production timelines, shipping, delivery dates, etc.
* Manage transportation and logistics regarding customer deliveries, dispatching, and coordinating outside freight using our Freight Management System.
* Receives customer complaints and communicates information to appropriate internal resources to implement formal complaint procedures.
In conjunction with those internal resources, secures authorization for the return of materials, initiates returned sales procedure, and prepares credit requests.
* Responds to customer requests for samples or specifications and other services.
Involves field sales personnel as appropriate.
* Assist in resolving and preparing documents for billing corrections.
* Assists in setting up new customer accounts.
* Assists in the orientation and training of other employees as requested.
* Develop knowledge of products, policies, and procedures necessary to perform job duties.
* Maintains excellent records.
* May participate in problem-solving teams for continuous process improvement.
* Review inventory levels with sales representatives to minimize inventory orders
* ...
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Type: Permanent Location: Woodbine, US-GA
Salary / Rate: Not Specified
Posted: 2026-07-28 10:11:10
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Answers internal, external, and customer / vendor inquiries on placement and status of orders and purchase orders, address any discrepancies and determine what corrective action should be taken.
Provide assistance / coordination between internal SafeRack departments and external customers.
Processes entries, prepares and files commercial documentation and assists with calculations/report preparation as needed.
Key Responsibilities: Administrative tasks for managing assigned Regional Area Manager (RAM) accounts.
Customer Information: Assists in the entering of information for customers, distributors and updates information as necessary.
Including but not limited to entering, updating and processing sales orders, purchase orders, coordinating/releasing for fabrication, etc.
in all systems Field Issue / Returned Product: processes orders accordingly (warranty / replacement / repair / etc.) - distributes / releases, ensuring capture of everything as directed from Technical Resources Build rapport with customers - responding to customer or distributor questions on order status, discrepancies in billing or delivery, determining appropriate corrective action including back-up for RAM as necessary.
Receive/send all customer drawings, maintain due dates current in system.
High level product and process knowledge to answer internal/external customer queries.
Other responsibilities as assigned or required.
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Type: Permanent Location: Sumter, US-SC
Salary / Rate: Not Specified
Posted: 2026-07-28 08:54:55
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Core Responsibilities: Answer inbound calls and emails from customers; provide accurate and courteous responses Process order inquiries, changes, and customer issues using Kaiser Studio's computer systems Document all client interactions accurately in the CRM or order management system Escalate unresolved issues to Level 3 associates or the Customer Service Lead Maintain professionalism and composure in all client interactions Qualifications: Minimum 2 years customer service experience required; full training provided Strong verbal communication skills and a professional phone manner Comfortable with basic computer systems and data entry Patient, empathetic, and solutions-oriented
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Type: Permanent Location: Troy, US-MI
Salary / Rate: Not Specified
Posted: 2026-07-28 08:54:41
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Our mission is to work as a team, taking responsibility in building loyalty with our customers and our co-workers, to improve sales, support all site operations to maximize profits, to exceed expectations providing product and services that combine high quality with integrity and to assist all internal and external customers to assure that their needs are met in a 'Customer Service Plus 1' manner.
Position Summary: Maximize customer satisfaction, perform cleaning duties, stock and handle products, perform cash handling and register operation duties.
Job Responsibilities: Maximize Customer Satisfaction and Sales Improvement Provide quick, friendly service Suggest additional and promotional items, optimize time of self to ensure Customer Service Plus One Handle customer's questions, complaints, and returns quickly and appropriately or refer to Management Promote the use and benefits of the QD Card Cash Handling/Reporting and Register Operations Perform shift and daily opening/closing activities as instructed/use of checklist Perform duties and follow policy on cash handling/reporting Ensure sales are recorded and cash is secure and accounted for as per policy Ensure alcohol/tobacco/lottery and lotto sales are appropriately handled Safety and Security Ensure internal and external store areas are kept free of safety hazards Correct and report any safety or security violations, concerns, etc.
Receiving, Stocking and Handling Products Face stock (front label facing out), bending and stretching as needed to reach shelves at ground level or higher Ensure proper rotation of products Remove out-dates, damaged, and spoiled products Receive and check-in deliveries, lifting and organizing containers weighing up to 50 pounds Verify accuracy by comparing shipment to written order and report discrepancies in deliveries.
Verify shelf tags (accurate, readable) Maintain storeroom and cooler stock neatly and orderly Lift and organize cases of milk and other containers weighing up to 50 pounds one or more times a shift (in the cooler area, on the sales floor and outside) Serve and prepare ice cream cones/cups Prepare and package hot food for customers purchase if applicable Lift and count returnable bottles and cans, stack neatly in designated area Handle open products appropriately and according to health regulations Cooperate with other stores and company personnel Demonstrate respect for employees and the company Report to work as scheduled and in appropriate company uniform Follow through on assigned tasks, demonstrate urgency in getting things done Complete training assignments Maintain confidentiality of store personnel and operations Sign in and out using time and attendance system Know and follow policies and procedures Education/Experience High School diploma or equivalent preferred Retail Customer Service experience preferred Training Must complete the following within 60 days of hire New Employee Orientation New Employee Checklist RTO (Ready Training on...
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Type: Permanent Location: Eaton Rapids, US-MI
Salary / Rate: Not Specified
Posted: 2026-07-28 08:52:25
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Our mission is to work as a team, taking responsibility in building loyalty with our customers and our co-workers,to improve sales, support all site operations to maximize profits, to exceed expectations providing product and services that combine high quality with integrity and to assist all internal and external customers to assure that their needs are met in a 'Customer Service Plus 1' manner.
Position Summary: Maximize customer satisfaction, perform cleaning duties, stock and handle products, perform cash handling and register operation duties.
Job Responsibilities: Maximize Customer Satisfaction and Sales Improvement Provide quick, friendly serviceSuggest additional and promotional items, optimize time of self to ensure Customer Service Plus OneHandle customer's questions, complaints, and returns quickly and appropriately or refer to ManagementPromote the use and benefits of the QD Card Cash Handling/Reporting and Register Operations Perform shift and daily opening/closing activities as instructed/use of checklistPerform duties and follow policy on cash handling/reportingEnsure sales are recorded and cash is secure and accounted for as per policyEnsure alcohol/tobacco/lottery and lotto sales are appropriately handled Safety and Security Ensure internal and external store areas are kept free of safety hazardsCorrect and report any safety or security violations, concerns, etc.
Receiving, Stocking and Handling Products Face stock (front label facing out), bending and stretching as needed to reach shelves at ground level or higherEnsure proper rotation of productsRemove out-dates, damaged, and spoiled productsReceive and check-in deliveries, lifting and organizing containers weighing up to 50 poundsVerify accuracy by comparing shipment to written order and report discrepancies in deliveries.Verify shelf tags (accurate, readable)Maintain storeroom and cooler stock neatly and orderlyLift and organize cases of milk and other containers weighing up to 50 pounds one or more times a shift (in the cooler area, on the sales floor and outside)Serve and prepare ice cream cones/cupsPrepare and package hot food for customers purchase if applicable Lift and count returnable bottles and cans, stack neatly in designated areaHandle open products appropriately and according to health regulations Cooperate with other stores and company personnel Demonstrate respect for employees and the companyReport to work as scheduled and in appropriate company uniformFollow through on assigned tasks, demonstrate urgency in getting things doneComplete training assignmentsMaintain confidentiality of store personnel and operationsSign in and out using time and attendance systemKnow and follow policies and procedures Education/Experience High School diploma or equivalent preferredRetail Customer Service experience preferred Training Must complete the following within 60 days of hire New Employee OrientationNew Employee ChecklistRTO (Ready Training on-line)CSR SecurityMust have...
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Type: Permanent Location: Eaton Rapids, US-MI
Salary / Rate: Not Specified
Posted: 2026-07-28 08:52:24
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The Customer Services Assistant is responsible for providing excellent customer service to library customers in an effective, efficient and professional manner.
Works at all of the Customer Services desks, which includes: assists customers with checking in/out library items,sorting items including the use of an automated sorter,answering the main incoming phone lines - greeting callers, providing information, and/or transferring calls as necessary,placing and filling library reserves,shelving items,assisting customers in finding items,placing interlibrary loan requests for customers,issuing new/replacement library cards,using the public address system,providing public forms as available (i.e.
voter registration, Golden Buckeye cards),distributing employment applications andoccasionally locking and unlocking the two sets of public entrance doors.
Maintains confidentiality of all customer records and transactions.Is responsive to customer needs in a consistent, friendly and professional manner.Cooperates with department managers, to resolve customer complaints in a pleasant, timely and professional manner.Restocks department forms and supplies.Collects monies for fees and payments for lost or damaged items.Collects monies for Friends of the Westerville Public Library.Assists in adding or deducting value from printing accounts.Refers damaged items and suggested purchases to the appropriate department.May also perform cross-functional roles including participating in library programs and cross-training to cover other public service desks as needed.
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Type: Permanent Location: Westerville, US-OH
Salary / Rate: Not Specified
Posted: 2026-07-28 08:47:34
