Internship Customer Service

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
Career Programs

Job Sub Function:
Non-LDP Intern/Co-Op

Job Category:
Career Program

All Job Posting Locations:
Madrid, Spain

Job Description:

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness.

Learn more at https://www.jnj.com/medtech

What you will do:



* Order register, handling and follow up


* Solve customer issues fast and accurately with an outstanding service and clear communication


* System control according to duties.


* Support Sales and Marketing


* Warehouse and transportation error follow up


* Be prepared to back-up / join and work in all flows within the department.


* Returns and credits management.


* Complaints and recalls management.


* Support Supply Chain and total E2E in consignment inventory and updates, orders, stock levels, replenishment and returns.


* Maintain good product knowledge of Global Surgery products


* Respect and work according to and within the J&J Business Conduct policy, SOX and the J&J Credo


* Diligently fulfill compliance program-related activities and actively participate in relevant meetings.


* Know and follow all laws and policies.

We offer:


* 1 year internship.


* 35 hours per week.


* 1000 euros/month.


* Start date - July

Qualifications - External



* Completed Bachelor's Degree related to business.


* No experience after the Bacherlor's Degree.


* English B2.


* Availability to join the internship full-time in July.

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